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Unit 303 Project Management Day Care Centre Due Date: 4 th of January 2013 Student Name: Anwar Al Ali Student ID: 879976

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Unit 303Project Management

Day Care Centre

Due Date: 4th of January 2013

Student Name: Anwar Al Ali

Student ID: 879976

Busy Babies Project Management Page 1

Table of Contents

Introduction.............................................................................................................3DEFINING PHASE..................................................................................................3

1. Goals................................................................................................................3

2. Specification......................................................................................................4

Measures of success (project management):.................................................................4

C. Project Scope.......................................................................................................5

a.Project Objective:................................................................................................5

b.Deliverables:.......................................................................................................5

c.Milestones:.........................................................................................................5

d.Technical requirements:.......................................................................................6

e.Limits and exclusions:..........................................................................................6

Work Breakdown Structure.........................................................................................7

Project planning........................................................................................................8

Budget.................................................................................................................8

Resources:...........................................................................................................8

Staffing................................................................................................................9Project Executing.....................................................................................................97

Step 3: Risk Response Development......................................................................12

Step 4: Risk Response Control..............................................................................12

Project Delivering:.................................................................................................13

Resources and staff release:.................................................................................13

Lessons learned..................................................................................................13

Conclusion..............................................................................................................14

References..............................................................................................................15

Busy Babies Project Management Page 2

Introduction

Project management is a method used to organize tasks; it uses a structured framework to help a group work productively. We use certain tools to track progress relative to plan and to further aid in task sequencing, resource allocation and scheduling.

This project involves establishing a day care centre in ADU campus to satisfy the need of faculty and students. As ADU is located far from the city and mothers access to their siblings is very difficulty a need has arose to open this facility.

As project management student we are putting what we learned into practice by outlining the details of the first two phases of project management:

1- Defining Stage2- Planning Stage

The next two phases – Executing – and – Delivering – cannot be practiced due to lack of time.However, we will be running through those phases in the coming 4 – 5 months as we proceed in the project.

Under the first two phases we have main topics to cover as follows

Defining Planning

1 Goals Schedules

2 Specification Budgets

3 Tasks Resources

4 Responsibilities Risks

5 Staffing

DEFINING PHASE

1.Goals

Our goal is to successfully open a day care centre in the specified time, that will meet the

requirements of all Abu Dhabi University faculty and students. The day care centre is to

further expand its services in the next 5 years to be available to any person living within the

vicinity of Khalifa A , B and Mohammed Bin Zayed Area, and any other neighboring areas.

The day care must meet top quality and control standards and be a pride to the output of

ADU students as they will be representing the university since they are the ADU graduate

entrepreneurs running and managing the business.

Busy Babies Project Management Page 3

2. Specification

A. Project

Our project is to open a Day Care Centre“ Busy Babies” . It is a profit organization. The nursery will be for children from age 0 to 4 years, there will be two main premises for the children, One for the babies ages 0 – 1 and another will be in a separate villa for children ages 1 – 4. Working hours will be from 9:00am to 7:30pm. The day care centre will be ready to open by the end of May 2010, and the cost should not exceed the AED 500,000.

B. Mission& Vision

MissionTo allow mothers reach their goals and provide our children the opportunity to discover themselves and the world around them by guiding their talents through the life- long path of learningand experiencing

Vision:To be the top targeted day care centre in Abu Dhabi.

Measures of success (project management):

1- Clearly identify and explain project scope and schedule.2- Having a clear communication channel with team members and customers. 3- To abide by the budgeting planned.

Busy Babies Project Management Page 4

C . Project Scope

Studying the project scope will help identify the project broad parameters. The following include project scope checklist that must be defined :-

a. Project Objective:

“Busy Babies” Children Day Care Centre in Abu Dhabi University campus. We will have nursery in two areas in ADUUniversity. The first one will be for Children from the age of 0 - 12months in female cafeteria next to the grocery, and the other section will care for children from the age 12 months to 4 years located in a villa in the faculty accommodation next to the university. The day care centre will be ready to open by the end of May 2010, and the cost should not exceed the designated budget of AED 500,000.

b. Deliverables:

Phase1: List of specifications needed for the nursery:

we should have, cots, floor mats and floor toys, fridge, change of clothes in case of accidents, TVs - DVD and soft toy area for the smaller babies that can crawl to play.The villa should have, beds, all kinds of different educational toys for the different ages, TV, DVD and both of those areas should be 100% child safe , child educational and attractive. We can use cameras that help us to see the children even if we are not with them.Also we will need Cleaning supplies, Fridge, Microwave, Lighting and computers.

Phase 2: working hours, preparing shifts and salaries.

Phase 3: approving our management system.

c. Milestones:

The milestones applied in this project are pointed on Microsoft Project Management Schedule attachmentIt includes the start time, deliverables and the stepsinvolved in preparing our project.

Busy Babies Project Management Page 5

d. Technical Requirements:

Our cameras, TVs, DVD and wall projector it should serve the nursery for a long time.Fridge, Microwave, Lighting (high and low volume), Computers and daycare record software, as well as printers.

e. Limits and Exclusions:

We measured our cost to be around AED 500,000. During the life of the project we will have regular meetings to discuss the costs involved and problems faced, in turn although our Budget is a constraint if alteration in budget amount is required we have a contingency plan in place, while the project Time and Quality on some features are flexible.

Time Performance Cost

Constraint

Enhance

Accept

Busy Babies Project Management Page 6

Work Breakdown Structure

Plan of

the

day care

Set costCertificatio Setting

Safety PaintingBuying

and Licensing

nand and Furniture Staffing Preparing

budgets location security decoration Supplies Forms

MembershFire, Assigning

Initialip drawing

of theelectric fire Baby Flooring,

Trade Health Fire First of color Beds and

chamberFirst aid and Flooring and safe painting Toys offices

licensing authority support aid kits Scheme linens

ofwater smoke screening and decor

approvals alarmsand

commerce decoration

Busy Babies Project Management Page 7

Project planning

Budget

Year 1 Year 2 Year 3RevenueGross Sales 350000 450000 550000Total Cost of Sales 350000 450000 550000Operation Expenses :Salaries and Wages 47,000 58,000 70,000Commissions 50,000 55,000 55000Telephone 15000 20000 23000Marketing/advertising 30000 45000 45000Other 15000 15000 15000Total Operation Expenses 142,000 178,000 193,000Rent 100000 110000 110000Utilities 18000 18000 18000Office Supplies 39000 20000 20000Licenses 30000 30000 30000Medical Expenses 20000 20000 20000Toys 35100 35000 35000Recorder 3000 3000 0DVD player 450 0 0TV's 1540 0 0Cameras 2930 0 0Total General/Administrative Expenses 250020 236000 233000Total Operation Expenses 392,020 414,000 426,000

Net Income -42,020 36,000 124,000

Resources:

Cribs, playpens, bouncy chairs, high chairs, soft plush toys and rattles for babies. And Diapers and change of clothes in case of accidents, as well as mats for the older children to nap on.Cleaning supplies Fridge MicrowaveLighting (high and low volume)TVs or projectors, DVDs and stereos. Office of your day careComputers and day care record software, as well as printers, ink, and paper, pens pencils, colours, file cabinets, file folders and paper clips.

Busy Babies Project Management Page 8

Staffing

1. Manager (should have an experience of at least 5 years in directing a day care center)

2. Teacher (should have experience with child minding and be fluent in both English and Arabic).

3. Helper (we need to have experienced helpers in dealing with children for ages from 3 months to 4 years) a minimum of 4 helpers are required.

4. Cleaner 5. Registration staff 6. accounting and finance department ( in the same department it is still

small business) 7. Nurse.

Project Executing

1. Status reports: our day care center project is moving on the right way as we

are moving in an organized and planned life span. Finding the location,

budget and cost planning, licensing and certifications, decorations, staffing

and buying supplies; each task is planned to start and finish in way that not

to delay our project implementation. Everything is moving within our project

budgeting plan in order to not face any shortage or any failure. We are trying

to implement our project in a way with low cost. We used the man power of

ADU students in interior design major in decorations; we used low cost

workers for painting and implementing the decorations designed by ADU

students. Also, we asked ADU to provide us with its clinic for emergency

cases. Water and electricity to be under ADU responsibility as it is part of the

contract. All of these is a major role helped us to run our project and to finish

with a low cost.

2. Changes:in our day care center project we may not have serious changes

among our implementation step. Because, our location should be stable as it

is in ADU which is opening for a long run basis. Also, we are running a day

care center which is needed in all aspects especially for ADU students’ and

instructors’ kids. The changes may happened because of new government

laws, and increasing in supplies costs. Those changes may happen for all

business and projects which will have a direct solution from the government.

And in case of increasing supplies cost, we will increase our registration

costs in a way to cover our costs and to keep our customers happy to keep

generating profit. Those will be considered in our contingency plan.

Busy Babies Project Management Page 9

3. Quality: we have chosen specialized nannies and teachers to take care of our

children and keep them safe. Our security cameras and fire alarms will help in

keeping the children in the day care center safe in case of emergencies. Using

new software’s will help us to show our high quality in services and organizing.

This will increase customer focus, child and parent satisfaction..

4. Forecasts: our day care center will success and be popular especially in ADU

and neighboring areas. It may increase ADU popularity as it will be as a part of

ADU services for people point of view which will increase students focus on ADU

especially married students and instructors. Also, after reaching high popularity

in ADU we may open new branches in other universities in UAE.

Busy Babies Project Management Page 10

The Risk Management Process

Step 1- Risk Identification

Table 1

Step2-Risk Assesment

Table 2 Table 3

Step 3-Risk Response Development

Interpreting Risk Assessment Data

Step4- Risk Response Control

Busy Babies Project Management Page 11

Step 3: Risk Response Development

As all the risks involved in running of a nursery are identified and assessed in the tables

attached, a decision must be made concerning which response is appropriate for every

specific event. Responses to risks could be classified as the following:-

1- Reducing the likelihood that the event will occur2- Avoiding Risks3- Transferring Risks4- Sharing Risk5- Retaining Risk

In our risk assessment table we identified The Risks, Their Severity, and Their Frequency. The next step we proceeded to interpret those risks into the percentage of those risks in order to understand how to prioritize the addressing each of the risks. Below is a pie chart that shows which risks are the most important to address and their order of priority.

Table 3

16% 10% Low Risk (0-2)

Medium Risk (3-6)

High Risk (7-9)

74%

We further addressed each and every risk and proceeded to identify methods how to reduce the likelihood that the event will occur and how to avoid the risks.In order to share the risks in opening a nursery we will need to have a special insurance that covers the property and the health and accidents relevant to day care centers and nurseries.

Step 4: Risk Response Control

In opening a nursery we must apply appropriate control measures in place if the risk is

not acceptable in this case High Risk ( 7-9 ), those risks are as follows:

Busy Babies Project Management Page 12

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