plugged in' at the aliss innovation workshop

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plugged in

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This service-design outline concerns a human-to-human network of information-sources on what helps you live well with your long-term condition.

TRANSCRIPT

Page 1: Plugged In' at the ALISS Innovation Workshop

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Page 2: Plugged In' at the ALISS Innovation Workshop

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if we were stuck in an elevator with Richard Branson we’d say;

“Reaching out, finding out”

Page 3: Plugged In' at the ALISS Innovation Workshop

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if we had a little longer with him we’d say;

“Information is power! We need ways of connecting and meeting up. We need to overcome barriers to improve access and reduce stigma. We need supported environments where meaningfulconnections can flourish”

Page 4: Plugged In' at the ALISS Innovation Workshop

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we’re doing this because;

* solves a lack of local information* we need to bring people together* we need fast and up to date information that is easy to access

Page 5: Plugged In' at the ALISS Innovation Workshop

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we want to;

Increase confidence and develop a human network

Page 6: Plugged In' at the ALISS Innovation Workshop

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in 15 years

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Fiona lives in rural Perthshire and lives Multiple Sclerosis. She knows everyone in the communityFiona has been living with M.S for thirty three years. She lives with her husband Stuart, they have been married for thirty years. She feels that through her experience she now understands her body and has found a way to live with her condition so she can get the most out of her life.

“Oh I know everyone around here and what goes on. I could tell you the timetable of the local gym off by heart”

Fiona keeps active and excercises daily from home. She attends every M.S meeting both within her area and in other regions.She keeps a close eye on the library notice board for new events within her village. Because she can’t work anymore, she likes to keep

busy and regularly attends charity events.

Fiona has a huge amount of knowledge about living with her condition and how others have coped. She doesn’t let her condition get her down.

The one thing Fiona does struggle with is transport to events and activities especially if there is poor weather. In addition to inefficient services, her local transport also costs alot and this can sometimes stop her from going to events

“I know all my neighbours and everytime I go in town I say hello to at least every second person. We all know each other’s business around here”

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We will give ALISS;

* Local info* Tailored to user* Peer support* Online contact* Human face* Confidence* High street presence* Health service settings (GP, pharm.)* National coverage (not just in one area)* Email* Post* Telephone

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We need from ALISS;

“We want ALISS to be our socket”

Page 17: Plugged In' at the ALISS Innovation Workshop

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lets talk about resources

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Page 18: Plugged In' at the ALISS Innovation Workshop

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Plugged in and powered up!