player user interface ethan tower, protocol director, gsa

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Player User Interface Ethan Tower, Protocol Director, GSA

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Page 1: Player User Interface Ethan Tower, Protocol Director, GSA

Player User Interface

Ethan Tower, Protocol Director, GSA

Page 2: Player User Interface Ethan Tower, Protocol Director, GSA

Business Drivers

The lottery business is evolving. The number of product lines is expanding.

Scratch tickets. Numbers games. Multi-state games. VLTs. AWPs. Internet Games. Casinos.

Page 3: Player User Interface Ethan Tower, Protocol Director, GSA

Business Drivers

Casinos are a microcosm. They expand the number of product lines event

further. Table games. Slot machines. Bingo. Poker. Sports Book. Race Book.

Page 4: Player User Interface Ethan Tower, Protocol Director, GSA

The Problem

How do you effectively communicate to the player across all of these product lines?

Slots Bingo Race Book

LottoGames

Multi-State

Lotteries

VLTs

Internet Games

Scratch Tickets

Sports Book

AWPsPokerTable Games

Page 5: Player User Interface Ethan Tower, Protocol Director, GSA

More Problems

How do you create brand identity across product lines?

How do you cross-sell products to the players?

How do you Identify players across product lines?

How do you track and reward players across product lines?

How do you manage central player accounts?

How do you communicate in a consistent manner with the player?

Page 6: Player User Interface Ethan Tower, Protocol Director, GSA

The Solution – at least part of it!

A unified framework for communicating with the player. The Player User Interface (PUI).

Put the same content on: VLTs. AWPs. Slots. Internet.

Access multiple products: Race. Sports. Lottery. Food & Beverage.

Page 7: Player User Interface Ethan Tower, Protocol Director, GSA

Gaming Applications

Game Tutorials Teach the player how to play the games.

Purchase Lottery Tickets Let the player purchase tickets using funds on a VLT.

Access Lottery Results Let the player redeem tickets directly to a VLT.

Access an Internet Gaming Site Let the player access an internet gaming site. Let the player transfer funds between the internet site and a

VLT.

Page 8: Player User Interface Ethan Tower, Protocol Director, GSA

Customer Service Applications

Advertising Display targeted advertising to players.

Self-Service F&B Let players place their own food and drink orders.

Self-Service Reservations Let the player make their own hotel and restaurant

reservations.

Reservation Reminders Remind players that they made a reservation!

View Live Events Let players view live sports and entertainment.

Page 9: Player User Interface Ethan Tower, Protocol Director, GSA

Player Management Applications

Player Rewards Show the player how much they’ve earned. Let the player know when a prize has been awarded.

Central Player Accounts Let the player view balances contained in central accounts. Let players transfer funds between a central account and a

VLT.

Mystery Prizes Randomly award prizes to players. Pay the award directly to a VLT.

Page 10: Player User Interface Ethan Tower, Protocol Director, GSA

Media Manager

EGM / VLT / AWP

ApplicationServer

Media Display

Content

ControlLogic G2S

MD

I

Proprietary

Intern

al

S2

S

Player User Interface

Page 11: Player User Interface Ethan Tower, Protocol Director, GSA

The Parts & Pieces

EGMs / VLTs / AWPs Something to run the PUI on.

Content Something that the player can see, hear, and touch. Use common development tools: Flash, HTML, javascript. Develop it yourself or have someone else do it.

Application Server Something to communicate with the content to deliver the

application. Lottery system, sports book, player management system, etc.

Media Display Manager Something that manages the distribution and activation of the

content.

Page 12: Player User Interface Ethan Tower, Protocol Director, GSA

The Protocols

G2S – Game To System Communicate between VLTs, AWPs, EGMs and back-end

systems.

S2S – System To System Communicate amongst gaming and non-gaming systems.

MDI – Media Display Interface Communicate between the gaming machine and the content.

Brought to you by the Gaming Standards Association!

Page 13: Player User Interface Ethan Tower, Protocol Director, GSA

Gaming Standards Association

• GSA is an international trade association established in 1998.

• GSA is funded solely through membership dues.

• Currently, there are 65 members.• 33 Manufacturers, 18 Operators, 14 Affiliates.• 46 United States, 9 Europe, 10 Asia/Australia.

• GSA is organized into committees.• Board of Directors.• Technical Committees.• Operators Advisory Committee.

Page 14: Player User Interface Ethan Tower, Protocol Director, GSA

GSA Members & Affiliates

Page 15: Player User Interface Ethan Tower, Protocol Director, GSA

Questions?