planning demang and supply in supply chain

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    PLANNING DEMAND AND SUPPLYIN A SUPPLY CHAIN

    Peran Forecast dalam Supply Chain

    Peramalan permintaan adalah dasar dariseluruh perencanaan dalam supply chain Push proses:

    Forecast, untuk merencanakan jumlah produksi,jumlah transportasi, atau jumlah aktivitas lainnya

    Pull proses: Forecast, untuk merencanakan ketersediaan

    kapasitas dan persediaan (bukan jumlah aktual yang

    akan diekseskusi) Keduanya mengacu pada: CUSTOMER

    DEMAND DI MASA AKAN DATANG

    Memprediksi masa depan...

    Hal yang sangat sulit!!!!!

    Every woman is frightened of a mouse.MGM head Louts B. Mayer in 1926, to young cartoonist

    named Walt Disney

    640k ought to be enough for anybody.Bill Gates, Microsoft founder, 1981

    The Internet will collapse within a year.Bob Metcalf, founder of 3Com Corporation, in December

    1995

    Sumber: Forecasting for the Pharmaceutical Industry (Cook, 2006)

    Peramalan pada Supply Chain

    Poor Forecast: Dilakukan terpisah oleh masing-masing bagian SC

    Mismatch antara supply dan demand

    Good Forecast: Collborative forecast (joint team)

    Lebih responsif dan efisien dalam memenu hi permintaanpelanggan

    Karakteristik produk akan mempengaruhi peranan Forecast: Mature Products, permintaan stabil, permintaan mudah

    diramalkan, kesalahan peramalan tidak berdampak signifikan. Produk Fashion dan High-Tech, jangka waktu penjualan singkat,

    peramalan permintaan sulit dilakukan, kesalahan peramalanberdampak signifikan.

    Characteristic of Forecasts

    Forecast involves error >>> they are usuallywrong

    Family forecast are more accurate than itemforecast. Aggregate forecasts are moreaccurate.

    Short-range forecasts are more accurate than

    long-range forecasts

    A good forecast is more than a single number.

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    Faktor terkait peramalan permintaan

    Permintaan sebelumnya

    Lead time produk

    Rencana promosi dan kegiatan pemasaran

    Keadaan ekonomi

    Rencana pemberian diskon

    Aksi yang dilakukan oleh kompetitor

    Klasifikasi Peramalan

    Kualitatif Sales force composite Survey Pasar

    Keputusan Manajemen (Jury of executive opinion) The Delphi Method

    Kuantitatif Projective

    Time series

    Causal Linear regression

    Simulasi

    Tahapan untuk menerapkan peramalan

    yang efektif1. Pahami tujuan dari peramalan

    2. Integrasi perencanaan permintaan danperamalan pada seluruh supply chain

    3. Pahami dan identifikasi segmentasi pelanggan

    4. Identifikasi faktor yang paling berpengaruhpada peramalan permintaan (*)

    5. Tentukan metode peramalan yang tepat6. Lakukan pengukuran performansi dan error

    peramalan

    DemandEstimates

    SalesForecast

    ProductionResourceForecast

    Examples of Production Resource ForecastsForecast

    HorizonTime Span Item Being Forecast

    Units of

    Measure

    Long-Range Years

    Product linesFac tory capacities

    Planning for new products

    Capital expenditures

    Fac ility location or expansion

    R&D

    Dollars, tons,

    etc.

    Medium-

    RangeMonths

    Product groups

    Department capacities

    Sales planning

    Production planning andbudgeting

    Dollars, tons,

    etc.

    Short-Range Weeks

    Specific product quantities

    Machine capacities

    Planning

    Purchasing

    Scheduling

    W orkforce levels

    Production levels

    Job assignments

    Physical units

    of products

    Information needed to produce forecasts:

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    Time Series

    Selalu menggunakan data historis (Navemethods)

    Komponen time series:

    Trend

    Seasonality

    Cycles

    Randomness

    Simple Time Series Models

    Moving Average (Simple & Weighted)

    Exponential Smoothing (Single)

    Double Exponential Smoothing (Holts)

    Winters Method for Seasonal Problems

    Simple Moving Average Forecast Ft is average of nprevious observations or actualsDt:

    Note that the npast observations are equally weighted.

    Issues with moving average forecasts: All npast observations treated equally; Observations older than nare not included at all;

    Requires that npast observations be retained;

    Problem when 1000's of items are being forecast.

    t

    nti

    it

    ntttt

    Dn

    F

    DDDn

    F

    1

    1

    111

    1

    )(1

    Example of Simple Moving AverageWeek Demand 3-Week 6-Week

    1 650

    2 678

    3 720

    4 785 682.67

    5 859 727.67

    6 920 788.00

    7 850 854.67 768.67

    8 758 876.33 802.00

    9 892 842.67 815.3310 920 833.33 844.00

    11 789 856.67 866.50

    12 844 867.00 854.83

    Weighted Moving Average

    )( 11111 ntntttttt DwDwDwF

    Forecast is based on n past demand data, each

    given a certain weight. The total weight must equal

    to 1.

    Re-do the above example, using 3 past data, each given

    a weight of 0.5, 0.3, and 0.2 (larger for more recent data)

    Exponential Smoothing

    New Forecast = (current observation ofdemand) + (1-) (last forecast)

    OrFt= (Dt) + (1-)Ft-1

    And

    Ft-1= (Dt-1) + (1-)Ft-2, dst

    Sehingga pada model ini, semua data historisterwakili pada forecast terakhir dengan bobot

    yang semakin kecil (untuk data yang semakinlama)

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    Exponential Smoothing Include all past observations

    Weight recent observations much more heavilythan very old observations:

    weight

    today

    Decreasing weight givento older observations

    0 1

    ( )

    ( )

    ( )

    1

    1

    1

    2

    3

    Notes:

    Only 2 values (Dt andFt-1 ) are required, compared with nformoving average

    Parameter determined empirically (whatever works best)

    Rule of thumb: < 0.5

    = 0.1to = 0.3

    Forecast for kperiods into future is:

    tkt FF

    Exponential Smoothing

    Exponential Smoothing

    Example:

    Exponential smoothing and a constant model arebeing used for forecasting. The smoothed averageat the end of period zero was 80. The actualdemand in period 1 was 104. The smoothingconstant is 0,1. What is the forecast for period 2made at the end of period 1?

    Persamaan MA dan ES

    Sama-sama mengasumsikan demand bersifatstationary

    Keduanya tergantung pada 1 nilai parameter, N

    pada MA dan pada ES.

    Kalau ada trend, kedua-duanya terlambat dalammerespon

    Keduanya akan menghasilkan distribusi erroryang sama apabila = 2 / (N+1)

    Perbedaan MA dan ES

    MA mengakomodasikan lebih banyak data

    ES hanya menyimpan dua data: forecast terakhirdan actual demand terakhir, sedang MAmenyimpan N data demand terakhir

    Peranan IT dalam Forecasting

    Forecast merupakan salah satu modul dalamsoftware yang digunakan pada Supply Chain:

    ERP

    SAP

    Oracle

    i2 Technologies

    SAS

    CRM

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    Manajemen Resiko pada Peramalan

    Resiko harus selalu dipertimbangkan dalammelakukan peramalan

    Resiko eror pada peramalan dapat disebabkan oleh:

    Semakin banyak faktor yang dipertimbangkan

    Semakin panjang lead time pada forecast

    Adanya pengaruh musin dan trend

    Semakin pendek life cycle produk

    Jumlah pelanggan yang sangat kecil

    Peramalan dilakukan oleh pihak yang tidakberhubungan langsung dengan konsumen akhir

    Meminimasi Resiko Peramalan dalam

    Supply Chain Meningkatkan responsiveness

    Membutuhkan investasi pada kapasitas

    Untuk produk dengan life cycleyang pendek

    Melakukanpooling demand

    Timbul biaya transportasi

    Jika forecast error selalu tinggi

    Definisi Perencanaan Agregat

    Proses yang dilakukan oleh perusahaan untukmenentukan tingkat kapasitas, produksi,

    subkontrak, persediaan, stockout, dan hargapada jangka waktu tertentu

    Hakekat Aggregate Planning

    Tujuannya adalah to determine aggregateproduction quantitiesand levels of resourcesrequired to achieve these production goals

    Merupakan rencana jangka menengahyangmencakup: Jumlah produksi dalam unit aggregate (pada level

    product family, bukan pada level SKU) Kapasitas yang diperlukan (reguler, lembur, sub-

    kontrak) Rencana tenaga kerja

    Planning horizon 3 18 bulan Tujuannya untuk memaksimumkan profit

    The Aggregate Planning Problem

    Giventhe demand forecast for each period inthe planning horizon

    Determinethe production level, inventorylevel,and the capacity level for each periodthat maximizes the firms (supply chains) profitover the planning horizon

    Specify the planning horizon (typically 3-18months)

    Specify key information required to develop anaggregate plan

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    Cost yang Terlibat

    Inventory holding cost

    Hiring cost

    Layoff cost

    Shortage cost

    Regular cost

    Overtime cost

    Subcontracting cost

    Biaya Penyimpanan

    (inventory holding cost / carrying cost)Biaya simpan adalah semua pengeluaran yangtimbul akibat menyimpan barang. Meliputi:

    a. Biaya memiliki persediaan (biaya modal): 10-15%

    b. Biaya gudang: 2-5%

    c. Biaya kerusakan dan penyusutan

    d. Biaya kadaluwarsa (absolence)

    e. Biaya asuransi: 2-5%

    f. Biaya administrasi dan pemindahan

    Biaya Kekurangan Persediaan

    (inventory shortage cost) Bila perusahaan kehabisan barang pada saat ada permintaan,

    maka akan terjadi keadaan kekurangan persediaan. Keadaan ini akan menimbulkan kerugian karena proses

    produksi akan terganggu dan kehilangan kesempatanmendapat keuntungan atau kehilangan konsumen pelanggankarena kecewa sehingga beralih ke tempat lain.

    Biaya kekurangan persediaan dapat diukur dari: Kuantitas yang tidak dapat dipenuhi Waktu pemenuhan Biaya pengadaan darurat

    Kadang-kadang biaya ini disebut juga biaya kesempatan(opportunity cost)

    Outputs of Aggregate Plan

    Strategies Chase Strategi (zero Inventory)

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    Level Strategy Chase Strategy

    Level Strategy Mixed Strategy

    Contoh PermasalahanCoverting to Net Predicted and

    Net Cumulative Demand

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    Aggregate Plan for

    Chase Strategy

    Aggregate Plan with

    Level Workforce

    Aggregate Plan Optimized with

    LP

    Predictable variability

    Definisi:

    Perubahan demand yang dapat diramalkan

    Terdapat dua strategi mengatasipredictablevariability:

    Demand Management

    Supply Management

    DEMAND MANAGEMENT

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    Often, Demand Patterns Lead to

    Inefficient Supply Chain

    0

    5

    10

    15

    20

    25

    1 2 3 4 5 6 7 8 9 1 0 1 1 12 13 14 15 16 17 18 19 20 2 1 0

    5

    10

    15

    20

    25

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

    D

    F

    Demand forecasting the process that an organization

    takes to predict the level of demand. Demand forecastingtakes demand pattern as a given.

    Problems with Volatile Demand

    High forecast errors

    High inventory investments

    Low service levels (shortages often occurred)

    High cost of adjusting the level of capacity

    Fluctuated resource utilization

    Demand Planning Vs Demand Management

    Demand Planningthat process that anorganization takes to anticipate customerdemand and ensure sufficient product isavailable in the right place, in the right time, tothe required level of service and at the lowestpossible supply chain costs.

    Included here are :Demand forecastingInventory management

    Capacity planningProduction planning and schedulingMaterials requirement planning

    Impetus to Demand Management

    Demand is never truly exogenous, but oftenvery much dependent on internalprocesses. Sales and marketing usepromotion and other means to inflate sales.While this is good in terms of increasingsales volume, such an effort could result ina serious danger if not communicatedproperly to the related functions in thecompany as well as to other channels of thesupply chain.

    Typical consequences: Serious out of stock Excessive inventory

    Demand Management

    Actively seeks to ensure that the customer demandprofile as an input to the demand-planning process

    is as smooth as possible in order to make supplychain operations easier.

    In other words, the company is not only passivelyprocess the given demand, but is trying to reducedemand volatility, or improving demand stability.

    Thus, demand forecasting is REACTIVE, whiledemand management is PROACTIVE to customerdemand.

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    Componen of Demand Management

    Forecasting Demand

    Communicating Demand

    Influencing Demand

    Demand Planning Vs Demand Management

    ProductionPlanning

    Production Delivery

    Demand Management

    DemandForecasting

    Instruments of Demand Management

    Pricing & Promotion: discounts, rebates, etc.

    Assortment & Shelf management

    Deal structure: terms and condition, priceprotection, return policies.

    EVENT MANAGEMENT

    Promotion

    Special offers

    Buy one get one

    Happy hour scheme

    End of season sale, etc

    Coordinated Demand Management

    Demand management should be wellcoordinated within the supply chain

    Event potentially increase or decrease sales shouldbe visible to other (especially upstream) channels.

    Market reaction to demand management shouldbe closely monitored.

    Cross functional teamdifferent interestsamong functions

    SUPPLY MANAGEMENT

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    Supply Management

    Controlling a combination of the following twofactors:

    Production Capacity

    Inventory

    Managing Capacity

    Time flexibility from workforce

    Use of seasonal workforce

    Use of subcontracting

    Use of dual facilities specialized and flexible

    Designing product flexibility into the production

    processes

    Managing Inventory

    Using common components across multipleproducts

    Build inventory of high-demand or predictable-

    deman products

    IMPLEMENTING SOLUTIONS TO

    PREDICTABLE VARIABILITY IN PRACTICE Coordinate planning across enterprises in the

    supply chain

    Take predictable variability into account when

    making startegic decisions

    Preempt, do not just react to predictablevariability

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