planning demang and supply in supply chain
TRANSCRIPT
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PLANNING DEMAND AND SUPPLYIN A SUPPLY CHAIN
Peran Forecast dalam Supply Chain
Peramalan permintaan adalah dasar dariseluruh perencanaan dalam supply chain Push proses:
Forecast, untuk merencanakan jumlah produksi,jumlah transportasi, atau jumlah aktivitas lainnya
Pull proses: Forecast, untuk merencanakan ketersediaan
kapasitas dan persediaan (bukan jumlah aktual yang
akan diekseskusi) Keduanya mengacu pada: CUSTOMER
DEMAND DI MASA AKAN DATANG
Memprediksi masa depan...
Hal yang sangat sulit!!!!!
Every woman is frightened of a mouse.MGM head Louts B. Mayer in 1926, to young cartoonist
named Walt Disney
640k ought to be enough for anybody.Bill Gates, Microsoft founder, 1981
The Internet will collapse within a year.Bob Metcalf, founder of 3Com Corporation, in December
1995
Sumber: Forecasting for the Pharmaceutical Industry (Cook, 2006)
Peramalan pada Supply Chain
Poor Forecast: Dilakukan terpisah oleh masing-masing bagian SC
Mismatch antara supply dan demand
Good Forecast: Collborative forecast (joint team)
Lebih responsif dan efisien dalam memenu hi permintaanpelanggan
Karakteristik produk akan mempengaruhi peranan Forecast: Mature Products, permintaan stabil, permintaan mudah
diramalkan, kesalahan peramalan tidak berdampak signifikan. Produk Fashion dan High-Tech, jangka waktu penjualan singkat,
peramalan permintaan sulit dilakukan, kesalahan peramalanberdampak signifikan.
Characteristic of Forecasts
Forecast involves error >>> they are usuallywrong
Family forecast are more accurate than itemforecast. Aggregate forecasts are moreaccurate.
Short-range forecasts are more accurate than
long-range forecasts
A good forecast is more than a single number.
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Faktor terkait peramalan permintaan
Permintaan sebelumnya
Lead time produk
Rencana promosi dan kegiatan pemasaran
Keadaan ekonomi
Rencana pemberian diskon
Aksi yang dilakukan oleh kompetitor
Klasifikasi Peramalan
Kualitatif Sales force composite Survey Pasar
Keputusan Manajemen (Jury of executive opinion) The Delphi Method
Kuantitatif Projective
Time series
Causal Linear regression
Simulasi
Tahapan untuk menerapkan peramalan
yang efektif1. Pahami tujuan dari peramalan
2. Integrasi perencanaan permintaan danperamalan pada seluruh supply chain
3. Pahami dan identifikasi segmentasi pelanggan
4. Identifikasi faktor yang paling berpengaruhpada peramalan permintaan (*)
5. Tentukan metode peramalan yang tepat6. Lakukan pengukuran performansi dan error
peramalan
DemandEstimates
SalesForecast
ProductionResourceForecast
Examples of Production Resource ForecastsForecast
HorizonTime Span Item Being Forecast
Units of
Measure
Long-Range Years
Product linesFac tory capacities
Planning for new products
Capital expenditures
Fac ility location or expansion
R&D
Dollars, tons,
etc.
Medium-
RangeMonths
Product groups
Department capacities
Sales planning
Production planning andbudgeting
Dollars, tons,
etc.
Short-Range Weeks
Specific product quantities
Machine capacities
Planning
Purchasing
Scheduling
W orkforce levels
Production levels
Job assignments
Physical units
of products
Information needed to produce forecasts:
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Time Series
Selalu menggunakan data historis (Navemethods)
Komponen time series:
Trend
Seasonality
Cycles
Randomness
Simple Time Series Models
Moving Average (Simple & Weighted)
Exponential Smoothing (Single)
Double Exponential Smoothing (Holts)
Winters Method for Seasonal Problems
Simple Moving Average Forecast Ft is average of nprevious observations or actualsDt:
Note that the npast observations are equally weighted.
Issues with moving average forecasts: All npast observations treated equally; Observations older than nare not included at all;
Requires that npast observations be retained;
Problem when 1000's of items are being forecast.
t
nti
it
ntttt
Dn
F
DDDn
F
1
1
111
1
)(1
Example of Simple Moving AverageWeek Demand 3-Week 6-Week
1 650
2 678
3 720
4 785 682.67
5 859 727.67
6 920 788.00
7 850 854.67 768.67
8 758 876.33 802.00
9 892 842.67 815.3310 920 833.33 844.00
11 789 856.67 866.50
12 844 867.00 854.83
Weighted Moving Average
)( 11111 ntntttttt DwDwDwF
Forecast is based on n past demand data, each
given a certain weight. The total weight must equal
to 1.
Re-do the above example, using 3 past data, each given
a weight of 0.5, 0.3, and 0.2 (larger for more recent data)
Exponential Smoothing
New Forecast = (current observation ofdemand) + (1-) (last forecast)
OrFt= (Dt) + (1-)Ft-1
And
Ft-1= (Dt-1) + (1-)Ft-2, dst
Sehingga pada model ini, semua data historisterwakili pada forecast terakhir dengan bobot
yang semakin kecil (untuk data yang semakinlama)
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Exponential Smoothing Include all past observations
Weight recent observations much more heavilythan very old observations:
weight
today
Decreasing weight givento older observations
0 1
( )
( )
( )
1
1
1
2
3
Notes:
Only 2 values (Dt andFt-1 ) are required, compared with nformoving average
Parameter determined empirically (whatever works best)
Rule of thumb: < 0.5
= 0.1to = 0.3
Forecast for kperiods into future is:
tkt FF
Exponential Smoothing
Exponential Smoothing
Example:
Exponential smoothing and a constant model arebeing used for forecasting. The smoothed averageat the end of period zero was 80. The actualdemand in period 1 was 104. The smoothingconstant is 0,1. What is the forecast for period 2made at the end of period 1?
Persamaan MA dan ES
Sama-sama mengasumsikan demand bersifatstationary
Keduanya tergantung pada 1 nilai parameter, N
pada MA dan pada ES.
Kalau ada trend, kedua-duanya terlambat dalammerespon
Keduanya akan menghasilkan distribusi erroryang sama apabila = 2 / (N+1)
Perbedaan MA dan ES
MA mengakomodasikan lebih banyak data
ES hanya menyimpan dua data: forecast terakhirdan actual demand terakhir, sedang MAmenyimpan N data demand terakhir
Peranan IT dalam Forecasting
Forecast merupakan salah satu modul dalamsoftware yang digunakan pada Supply Chain:
ERP
SAP
Oracle
i2 Technologies
SAS
CRM
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Manajemen Resiko pada Peramalan
Resiko harus selalu dipertimbangkan dalammelakukan peramalan
Resiko eror pada peramalan dapat disebabkan oleh:
Semakin banyak faktor yang dipertimbangkan
Semakin panjang lead time pada forecast
Adanya pengaruh musin dan trend
Semakin pendek life cycle produk
Jumlah pelanggan yang sangat kecil
Peramalan dilakukan oleh pihak yang tidakberhubungan langsung dengan konsumen akhir
Meminimasi Resiko Peramalan dalam
Supply Chain Meningkatkan responsiveness
Membutuhkan investasi pada kapasitas
Untuk produk dengan life cycleyang pendek
Melakukanpooling demand
Timbul biaya transportasi
Jika forecast error selalu tinggi
Definisi Perencanaan Agregat
Proses yang dilakukan oleh perusahaan untukmenentukan tingkat kapasitas, produksi,
subkontrak, persediaan, stockout, dan hargapada jangka waktu tertentu
Hakekat Aggregate Planning
Tujuannya adalah to determine aggregateproduction quantitiesand levels of resourcesrequired to achieve these production goals
Merupakan rencana jangka menengahyangmencakup: Jumlah produksi dalam unit aggregate (pada level
product family, bukan pada level SKU) Kapasitas yang diperlukan (reguler, lembur, sub-
kontrak) Rencana tenaga kerja
Planning horizon 3 18 bulan Tujuannya untuk memaksimumkan profit
The Aggregate Planning Problem
Giventhe demand forecast for each period inthe planning horizon
Determinethe production level, inventorylevel,and the capacity level for each periodthat maximizes the firms (supply chains) profitover the planning horizon
Specify the planning horizon (typically 3-18months)
Specify key information required to develop anaggregate plan
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Cost yang Terlibat
Inventory holding cost
Hiring cost
Layoff cost
Shortage cost
Regular cost
Overtime cost
Subcontracting cost
Biaya Penyimpanan
(inventory holding cost / carrying cost)Biaya simpan adalah semua pengeluaran yangtimbul akibat menyimpan barang. Meliputi:
a. Biaya memiliki persediaan (biaya modal): 10-15%
b. Biaya gudang: 2-5%
c. Biaya kerusakan dan penyusutan
d. Biaya kadaluwarsa (absolence)
e. Biaya asuransi: 2-5%
f. Biaya administrasi dan pemindahan
Biaya Kekurangan Persediaan
(inventory shortage cost) Bila perusahaan kehabisan barang pada saat ada permintaan,
maka akan terjadi keadaan kekurangan persediaan. Keadaan ini akan menimbulkan kerugian karena proses
produksi akan terganggu dan kehilangan kesempatanmendapat keuntungan atau kehilangan konsumen pelanggankarena kecewa sehingga beralih ke tempat lain.
Biaya kekurangan persediaan dapat diukur dari: Kuantitas yang tidak dapat dipenuhi Waktu pemenuhan Biaya pengadaan darurat
Kadang-kadang biaya ini disebut juga biaya kesempatan(opportunity cost)
Outputs of Aggregate Plan
Strategies Chase Strategi (zero Inventory)
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Level Strategy Chase Strategy
Level Strategy Mixed Strategy
Contoh PermasalahanCoverting to Net Predicted and
Net Cumulative Demand
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Aggregate Plan for
Chase Strategy
Aggregate Plan with
Level Workforce
Aggregate Plan Optimized with
LP
Predictable variability
Definisi:
Perubahan demand yang dapat diramalkan
Terdapat dua strategi mengatasipredictablevariability:
Demand Management
Supply Management
DEMAND MANAGEMENT
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Often, Demand Patterns Lead to
Inefficient Supply Chain
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Demand forecasting the process that an organization
takes to predict the level of demand. Demand forecastingtakes demand pattern as a given.
Problems with Volatile Demand
High forecast errors
High inventory investments
Low service levels (shortages often occurred)
High cost of adjusting the level of capacity
Fluctuated resource utilization
Demand Planning Vs Demand Management
Demand Planningthat process that anorganization takes to anticipate customerdemand and ensure sufficient product isavailable in the right place, in the right time, tothe required level of service and at the lowestpossible supply chain costs.
Included here are :Demand forecastingInventory management
Capacity planningProduction planning and schedulingMaterials requirement planning
Impetus to Demand Management
Demand is never truly exogenous, but oftenvery much dependent on internalprocesses. Sales and marketing usepromotion and other means to inflate sales.While this is good in terms of increasingsales volume, such an effort could result ina serious danger if not communicatedproperly to the related functions in thecompany as well as to other channels of thesupply chain.
Typical consequences: Serious out of stock Excessive inventory
Demand Management
Actively seeks to ensure that the customer demandprofile as an input to the demand-planning process
is as smooth as possible in order to make supplychain operations easier.
In other words, the company is not only passivelyprocess the given demand, but is trying to reducedemand volatility, or improving demand stability.
Thus, demand forecasting is REACTIVE, whiledemand management is PROACTIVE to customerdemand.
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Componen of Demand Management
Forecasting Demand
Communicating Demand
Influencing Demand
Demand Planning Vs Demand Management
ProductionPlanning
Production Delivery
Demand Management
DemandForecasting
Instruments of Demand Management
Pricing & Promotion: discounts, rebates, etc.
Assortment & Shelf management
Deal structure: terms and condition, priceprotection, return policies.
EVENT MANAGEMENT
Promotion
Special offers
Buy one get one
Happy hour scheme
End of season sale, etc
Coordinated Demand Management
Demand management should be wellcoordinated within the supply chain
Event potentially increase or decrease sales shouldbe visible to other (especially upstream) channels.
Market reaction to demand management shouldbe closely monitored.
Cross functional teamdifferent interestsamong functions
SUPPLY MANAGEMENT
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Supply Management
Controlling a combination of the following twofactors:
Production Capacity
Inventory
Managing Capacity
Time flexibility from workforce
Use of seasonal workforce
Use of subcontracting
Use of dual facilities specialized and flexible
Designing product flexibility into the production
processes
Managing Inventory
Using common components across multipleproducts
Build inventory of high-demand or predictable-
deman products
IMPLEMENTING SOLUTIONS TO
PREDICTABLE VARIABILITY IN PRACTICE Coordinate planning across enterprises in the
supply chain
Take predictable variability into account when
making startegic decisions
Preempt, do not just react to predictablevariability
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