Planned CompaniesJanitorial Maintenance Security Concierge

First, our associates are Planned. Each individual must possess the requisite attitude, integrity, passion and desire for a career to work within your properties and communities. At Planned “We hire for attitude.” Everyday, we strive to empower our associates to be their very best, enabling them to perform at the highest level. Our associates are a direct reflection of Planned’s core values and we believe that a positive attitude and genuine caring concern makes a meaningful difference for the tenants and residents that we proudly service. .

Our staff is carefully screened, trained and diligently supervised by our management teams. Furthermore, we offer our associates in-depth, ongoing training and opportunities for promotion and recognition. .

OURPRODUCT

IS OUR

PEOPLE.

ABOUT USWith more than 100 years of experience, Planned Companies - through subsidiaries Planned Building Services, Planned Security Services and Planned Lifestyle Services - delivers unsurpassed consistency, accountability and quality of service to its corporate, commercial, retail and residential properties across the Northeast and Mid-Atlantic regions. . Through these service brands, Planned provides industry leading janitorial/maintenance, concierge/front desk and security services to a wide array of clients. Planned Companies is known across the board for it’s professional outsourced building services. .

Planned Companies’ portfolio consists of over 500 clients, with operations currently in six (6) states – Connecticut, New York, New Jersey, Pennsylvania, Maryland and Virginia - as well as the District of Columbia. With four (4) generations of experience, Planned Companies has become one of the fastest growing and most respected real estate service providers within the industry. We are passionately driven to be the most accountable and responsive customer service organization providing janitorial/maintenance, concierge/front desk and security services. Rather than turning to several janitorial companies, security companies and concierge companies, customers can count on one company for quality service that is unparalleled. . . .

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OUR PROMISEIs to make buildings cleaner, resulting in better and healthier environments for the tenants, residents and associates of the communities and businesses we serve.

Janitorial & Maintenance Services

Floor & Carpet Maintenance Programs

Porters & Matrons

Handymen & Handy Porters

Building Superintendents

Building Engineers

Post-Construction Clean-Up

24/7 Emergency Response

SERVICE OFFERINGS PLANNED BUILDING SERVICESPlanned Building Services, founded in 1898, has a proud history in the janitorial and building maintenance industry. Our mission is to make buildings cleaner, resulting in better and healthier environments for the tenants, residents and associates of the communities and businesses we serve.

Through the winning combination of experienced personnel and solid leadership, Planned has evolved to become the most accountable and responsive janitorial/maintenance service provider in the industry. Our firm’s foundation is built on a culture of integrity, passion, knowledge and dependability. .At Planned, we focus on enhancing our customer relationships, providing added value through the services we perform and how we perform them. We offer a wide array of building cleaning services and powerful management tools to drive communication, raise worker productivity and measure the success of your individual needs. .

Our services incorporate comprehensive, cost-effective building maintenance solutions for corporate, commercial, retail and residential properties. We also offer preventative maintenance programs to our clients. Preventative maintenance is a schedule of actions aimed at the prevention of equipment breakdowns and failures. The program is designed to preserve and enhance equipment reliability by replacing worn components before they actually fail. .

Additionally, we strategically have purchasing agreements in place with select vendors. This enables us to pass the cost savings to you. From general maintenance to trash removal to post-construction clean up, Planned has the job covered. .

PLANNED LIFESTYLE SERVICESPlanned Lifestyle Services’ provides our clientele with the highest level of professional service and responsiveness. Our Lifestyle Services division provides front desk, concierge and doormen services for corporate, commercial, retail and residential customers. .

Our Lifestyle associates are carefully screened, trained and diligently supervised. They are all individually selected based on levels of professionalism, customer service, experience and more. Additionally, all associates are insured, bonded, uniformed and display identification at all times. .

Planned associates undergo continuous training and analysis to ensure they perform at the highest levels, providing our clients with first-rate customer service. Additionally, our Lifestyle division utilizes the Planned Access 24 system - allowing for real-time oversight and training. .

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Concierge

Front Desk Associates

Doormen

Package Assistance

Personalized ConciergeService

Planned Direct

24/7 Emergency Specialists

SERVICE OFFERINGS

Planned’s commitment is to provide our clients with unparalleled customer service, catering to all their unique needs. .

PLANNED COMPANIES has custom-developed a ‘Workflow’ application that streamlines its daily operations by providing a highly automated process control system for our valued clientele to provide transparency and consistency in our operational oversight. .

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OUR PASSIONCustomer service is paramount. We know that our team can make or break the tenant or resident experience.

Workflow is an automated process that gives Planned Associates the ability to share documents, information and/or tasks for Review & Action, according to a set of procedural business rules defined by the Planned Management Team. When you need concierge companies that fulfill the needs of your business, businesses in the Northeast and Mid-Atlantic regions - choose the high quality service and customer satisfaction of Planned Companies. .

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PLANNED SECURITY SERVICESPlanned Security Services’ caters to corporate, commercial, retail and residential properties throughout the Northeast and Mid-Atlantic regions. Planned consistently provides professional, reliable, structured and exceptional security services. Planned has established itself as an industry leader, constantly developing and implementing innovative security standards used to keep businesses and communities safe. . . .

In addition, Planned’s associates are thoroughly screened and supervised to ensure we provide our clients with the finest and most professional workforce available. Planned has the tools, the team and the experience to ensure your property is safe and secure. . .

SERVICE OFFERINGS

Residential and Retail Security

Corporate and Commercial Security

Mobile and Foot Patrols

Fire Watch for Construction Sites

Special Events Security

Security Safety & Awareness Seminars

Planned Access 24

OUR OBJECTIVEIs to make buildings safer and more secure, andas a result improve the lives for the tenants, residents and communities that we service.Planned’s passion is providing customizedsecurity solutions, tailored to fit our clients’unique needs. .

O.R.A.C.L.E

LIVING OUR CORE

SUSTAINABILITY

AUTOMATED WORKFLOW

I-PLANEXPERIENCE

RECRUITERS

GREEN

SECURITY

SEMINARS

THE PLANNED DIFFERENCEWHAT SETS US APART

SO WHY SHOULD YOU CHOOSE PLANNED COMPANIES?we can give you a couple of reasons..

EXPERIENCE We have more than 100 years of experience in our industry, and deliver unparalleled consistency, accountability and quality.

RECRUITERS Planned Companies has a full-time team of in-house recruiters and utilizes our own I-PLAN/Hire for AttitudeMethodology where prospective associates are thoroughlyscreened to ensure that they possess the required skill sets.

TRAINING We believe in all of our employees and we want all of our personnel to be empowered and properly trained.At Planned we train and retrain to ensure that everyone possess the proper knowledge necessary to perform their jobs effectively.

GREEN At Planned Companies we practice Green cleaningprocedures everyday. Green cleaning chemicals improveindoor air quality, decrease the risk of exposure to potentiallyhazardous cleaning materials and reduce allergens.

PRODUCTIVITY We found that by implementing professionalwork schedules and through the use of our Automated Workflow Systems - Our operation managers can staff buildings accurately and ensure that we are consistentlydelivering quality service.

LIVING OUR CORE The Planned Companies “Living Our Core” Recognition Program provides opportunities to recognize,reward and motivate our valued associates.

ACCOUNTABILITY We have 24/7 Emergency Response procedures, On-call Supervisors, technology assisted platforms all in aid to properly support our various building services.

I-PLAN Stands for Integrity, Passion, Longevity, Attitude and Never being complacent. This is our hiring methodology thatwe believe in. It is how we carefully screen and evaluate all Planned employees.

OVERSIGHT & SUPERVISION At Planned Companies we conduct routine inspections at all of our locations. We also have Automated Workflow - which helps us monitor all site conditions, and we also have a dedicated team of Operation and Regional Managers.

SATISFACTION & SUSTAINABILITY We are a Green Seal certified company and we do utilize the appropriate cleaning products and instill Green practices throughout. Our goal is to provide the residents/tenants of the buildings that we service with healthy, clean and safe environments.

YOU CAN COUNT ON US It is our history, experience and our associates that make a difference. It is our training and commitment to excellence that makes a difference. One thing is for sure - you can count on one company for quality service across the board!

Planned CompaniesJanitorial Maintenance Security Concierge

888.706.8600www.plannedcompanies.com

NJ Office (Headquarters)150 Smith RoadParsippany, NJ 07054973.739.0080

NYC Office 36-36 33rd Street #209New York, NY 11106917.832.1835

PA Office7 North Columbus Blvd. #250Philadelphia, PA 19106267.535.2540

VA Office8390-D Terminal Road Lorton, VA 22079703.339.3715