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To protect revenues and maximise efficiency, businesses need streamlined planned maintenance practices. However, standard procedure is that overlapping periodic maintenance requirements aren’t consolidated, with many field service systems only ever able to create separate jobs. As a result, a monthly maintenance service that coincided with an annual service would be raised as two work orders, unnecessarily duplicating effort. This inefficiency inflates maintenance workloads and costs significantly.

Many companies also find that confusion in negotiating outsourced services can lead to the agreement of maintenance plans that exceed the length of the main contract. Their field service system allows them to raise maintenance schedules beyond the lifetime of the contract. The company is then liable for the extra coverage agreed, unable to pass the cost on to the customer.

Hitachi Solutions has the answer.

Planned Maintenance

Maximise your efficiency by consolidating your maintenance.

Brochure

Consolidating and protecting your planned maintenance Our Planned Maintenance field service solution adds functionality to your standard Microsoft Dynamics 365 platform.

We provide the ability to streamline your scheduling, consolidating work orders to make your workforce more efficient. This reduces your administration and simplifies your field service work requirements.

Our Planned Maintenance functionality also ensures you can only create service plans for the lifetime of the agreement you have with your customer, protecting your revenues.

Before adding our Planned Maintenance functionality:

2Hitachi Solutions | hitachi-solutions.co.uk

Interested? Get in touch to discuss how our Planned Maintenance functionality can deliver a streamlined field service process and protect your revenues.

Please contact us to find out more: www.hitachi-solutions.co.uk/contact-us/

Our approachAt Hitachi Solutions we specialise in helping companies to run their field service functions efficiently. As a Microsoft partner, we focus on delivering solutions that are designed to support you in every aspect of your business, streamlining your processes for maximum impact. Talk to us about how we can configure our systems specifically for you.

Planned Maintenance in action

Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec

Monthly

Quaterly

Bi-annual

Annual

After adding our Planned Maintenance functionality:

12 work orders

19 work orders

By consolidating the original 19 work orders into 12, all maintenance tasks are completed while saving the time and expense of seven service work orders.