Bench ProductivityA draft framework

Conceived–Developed by:

PKS Management ConsultantsBangalore

Service Tax Regd. No. AYMPS8310HSD001

Problem statement

Employees are mostly unproductive during Bench period

Root Cause Analysis

• No proper policies• In-adequate

infrastructure / budget• In-adequate

information flow• No proper

accountability

Booster Program

Approach :: AIM deployment

Analysis Intervention MeasurementTo Bench To Project

Description of

BoosterProgram

Employee may come on bench from

• Project• Fresh hiring • Lateral hiring• Joining after long leave

(Sickness / Maternity etc.)

Analyze about• Expected time on bench• Role • Pipeline of project • In-house planned projects• Any feedback from

previous project• Consideration of the

Employee’s choice of technology / role / location etc.

Inputs for Interventions come from

• Engineering team (existing projects, proposals etc.)

• Business team (pipelined project etc.)

• HR / L&D Team (OD issues, new hiring initiatives etc.)

• RMG itself

Intervention• CBT based training• Training junior employees• Writing

technical/management papers /presentations

• Reviewing the technical work

• Writing new proposals• Engaging in organizational

development activities

Intervention (contd.)

• Interviewing the candidates• Creating new prototypes

etc.• Courses from Logica

university• External training• Enrolling in short term

courses from IIM etc.• Giving presentation in

external forums like TiE etc.

Intervention (contd.)

Innovative way:Establish a “garage” software lab where employees can experiment

Measure• Performance • Inform the employee

about performance• Capture the feedback of

the employee about bench period

KPIs

• Minimum hours (x) of productive work

• Less percentage (x) of attrition from Bench

• From day 1, employee in booster program

• For each employee at least one program

• Positive Bench period feedback

Governance

• Accountability of Departments

• Proper proactive information flow between RMG and departments

• Infrastructure for RMG• Regular updates to top

management about productive utilization of Bench

Results

An artefact of

PKS Management Consultants+91 – 97411 94285

# 9, Site No. 14/15 B, 1st Vivekanda LayoutOuter Ring Road, Marathalli

Bangalore -560037

pramod@pksmanagementconsultants.comwww.pksmanagementconsultants.com

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