pitech uganda company profile
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COMPANY PROFILE
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INTRODUCTION
PItech was established and incorporated in Uganda in 2007 as a company focusing on strengthening business
and public institutions in their quest of improving their technological solutions. We deliver highly effective
customized services to our clients.
Our extensive experience and on-going commitment to leading edge technology of best practices can help
you and your institution achieve its goals.
MISSION STATEMENT
To become East Africas leading IT and Telecom outsource service provider while
offering a niche product range including Network design and implementation, Data
and information security design and training, installing, commissioning, training andmaintaining telecommunication links by committing world-class technology and human
resource to understanding and satisfying our customers business requirements.
Our goal is to uphold integrity, professionalism, and business ethics as the cornerstone
of our relationship with our stake holders, customers, suppliers, employees, shareholders,
and the community.
STRATEGY AND BUSINESS PLAN
PItech helps your company to carry out the installation of communication systems such
as BTSs, Towers, VSATs, Voice/PABX, CPEs, Server racks, Wi-Fi radios, Networking,
Network Firewalls and routing appliance installation and congurations, VPNs, internet
gateways, telephony and optical ber systems. Installation of BTS generator sets, high
capacity fuel tanks, microwave links including their wall and roof top pole mounts.
WHAT WE ARE PROUD OF:
This team of highly skilled and qualied personnel can;
Advise, recommend and enhance telecommunication organizations development through the production of
high quality services which lead to sustainable improvements as a result of technology transfer.
Identify training needs and performance gaps in organizations involved in Telecommunications / IT related
activities with a view of meeting coverage, quality and capacity targets. Develop training programs for organizations that are involved in telecommunications/IT operations and
developments.
Carry out telecom/IT related research; draw up research proposals plus data collection and analysis of
telecom /IT projects.
Field surveys and planning, give well planned advice on metallic materials and products to use like brackets
and site fencing.
PRODUCTS AND SERVICES
Pitech has an extensive range of IT / Telecommunications technical services suitable for different applications.
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IT SERVICES
IT Support and Outsourcing.
Pitech offers a wide and differentiated range of support services
customized to suit your requirements depending on the size of your
business. To mention but a few we have;
.Small ofce home ofce support
.Small to medium enterprise support
.Large enterprise support
.Very large/ ISP support
Community Wi-/Hotspot Installation and Management services
Pitech has the capacity and technical expertise to setup and manage
all your wireless and hotspot needs. We are proud of our state of
the art solutions to combat common bottlenecks of wi relating to
bandwidth and user management plus customization of logins /
captive portal to advertise your services on the portal page etc. You
mention it, we design and implement for you. More info on our website:
www.pitech.co.ug
DATA AND INFORMATION SECURITY
Pitech recognizes and appreciates the sensitive nature and need forcondentiality and privacy of clients information, it is for this reason
that we implement / incorporate our custom three tier approach to
network and information security borrowed and in accordance to
the CIA Triad i.e Condentiality, Integrity and Availability in every
network we design. This is achieved through implementation of strong
perimeter rewall(s), Intrussion detection and prevention systems as
well as End point security services.
Enterprise Network design, Installation and support
PItech is involved in the Design of high availability Enterprise classnetworks Including but not limited to ISPs , Data centres, Set Up of
Backup Or Replication Data Centers. On top of set up, we can man
and monitor the network for you, setup modern call centres with VoIP
or hybrid networks.
Preventive Maintenance
Like any investment, your computer needs constant care which means keeping it well maintained. If its been
more than 3 months, since the last time your computer was serviced its time to schedule a Preventative
Maintenance call us on +256700658888 or visit www.pitech.co.ug for more information.
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TELECOMUNICATION SERVICES
Site Surveys and Acquisition
Pitech can provide you with a complete site survey solution including terrain path propagation calculations,in-depth reports & pictures to ensure maximum line of sight and optimum system gain. We do the planning,
make surveys and prepare environmental investigation reports and process lease agreements for the whole
site acquisition
Network Engineering planning
Pitech offers unsurpassed initial design & RF planning, system testing &
optimization, onsite support, ensuring Pitech technical staff are readily
available to you on time.
Site Installation and Commissioning
Pitech provides Installation & Commissioning services of all latest and old
Telecom Equipments used in the industry with the support of highly trained &
equipped Engineers and support Technicians. We provide following services
in eld of I&C:
I&C of all Types of BTS-2G (NSN, Ericsson, Huawei, ZTE, Alcatel-Lucent etc)
in all possible installation types supported by equipment type.
I&C of all Types of Node B 3G (NSN, Ericsson, Huawei, ZTE, Alcatel-
Lucent etc) in all possible installation types supported by equipment type.
I&C of all Types of MW Hops (NSN (Flexi-Hybrid, Packet, Hopper,
Metro), Ericsson, NEC, Ceragon, and Nero) in all possible installation typessupported by equipment type in SDH, PDH & Ethernet Distributions.
Installation of MUX, GSM/CDMA Antenna Systems, Installation & routing of
RF Feeder Cables, IF Cables, TMA additions etc.
Complete Site Survey activities with latest equipments including GPS and
Auto-CAD drawings.
Trafc shifting for new technology network handovers.
Total Dismantling activities of Full site, BTS, Node B, TMA, Feeder etc.
RF Surveys, DT with Latest Equipments by highly Trained Manpower
Site Swaps, Cabinet Expansions, TRX additions, Link Alignments, Re-Commissioning, BTS/Node B/ MW Card
additions and replacements. Installation and Commissioning of Power equipments, PIU, Power Plants, Battery Bank, Electrical System
Installations, Site Electrical cabling etc.
We also carry out installation, commissioning and maintenance of wireless and microwave communication links
which include Spectrum2, DX700, SDH, Nera, Dart, PDH, XP4, Leasers, Wimax, NEC, Ubiquiti wi- /backhaul
and central terminal for wireless local loop equipment, Earthing works and lightening protection for the
telecommunication equipment.
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Operation & Maintenance
We provide following types of O & M activities with our trained manpower:
O&M Activities for all types of BTS and its Commissioning. O&M Activities for all types of MW and its links.
O&M Activities for all types of Sites including IBS
O&M Activities for all types of Power Plants, PIU, Battery Banks, Site Electrical Installations etc.
O&M Activities for all types of Telecom related equipments
TSP-Turnkey Solution Provider
Pitech provides Turnkey solutions for Clients on telecom Projects in most cost
effective manner with best technical support. As a turnkey Solution provider
we undertake design, construction and implementation of Telecommunication
networks. We take responsibilities of total activities in the Network rollout.
The major activities are listed below:
Project Time Scheduling for On time project Implementation delivery
Project Planning and Management services
Single Point of interaction for all equipment manufacturers who are
included in project.
RF Survey, RF Planning.
Site Planning, Survey, Selection of Sites, Design etc
Civil Infra Development which includes Soils Test, Stability Certications,
Layouts, Cube Test etc to give best results.
Electrical Infra developments
Equipment Vendor Management and Local Liaisons Communications equipment Installations, Commissioning & Integration such
as BTS, Node B, MW etc.
Quality Control at all levels from start till end by certied Quality
Engineers
Risk Management at all levels and Information to Clients for CA-PA
Logistics support at all levels for proper deliveries and site management
O&M and Warranty Support for all Equipments
Implementing the activities as per the scope of subcontracted works and
providing periodical Progress Report to the client
Quality Audit of sites with Telecom Equipment manufacturer and completionof suggested corrective actions and provision of progress reports at all
levels to clients.
Civil works
Complete site building for Network/Transmission Systems including i.e all preliminary site work like soil
analysis, site drawings, Foundation layout, clearing and road access grading plus the overall tower rigging
Antennae Pole Mount fabrication
Pitech does metal fabrication for all telecommunications metallic product requirements like tower brackets
and CPE wall mounts.
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OTHERS
We do mail server installation and commissioning using Enterprise application with the following options:-
- Advanced spam prevention and virus ltering with SPF (Sender
Permitted From Friends) SURBL (Spam URI Real time Block lists) Aspam
(Content Filtering) RBL (Relay Block List)
- Fast, Robust, Secure
- Unlimited users and domains
- Groupware support
- Integrated Web based email
- User Photo Albums
- Create free Mail Service (Like Hotmail)
- Blogging server- Surge Wall rewall
- DNS services like installing DNSs for domain hosting and registration
- Web Hosting Services
- We install C panel used by ISPs all over the world for webhosting
services plus reseller options
- Wireless network setup and Hotspots i.e. for apartments, schools, hotels etc
We install hotspots for Hotels, schools, cafes and Shopping malls with billing
functionalities. Using new cutting -edge technologies
PRODUCTS
Pitech has an extensive range of Wireless products suitable in networking
and Communications.
Designing, building and maintenance of state of the of the art International
standard computer hybrid Networks i.e running Linux Based servers and
windows clients so as to achieve high performance, security and availability
offered by Linux while enjoying user friendliness offered by windows OS.
Building of community / private hotspots after asessment of client needs
through technical needs analysis and survey.
Specialized training through workshops aimed at empowering employees
and technical personnel with Internationally recognised practice and standards.
Data and Information security awareness and training.
Cisco; Cisco Routers & Internet- working
Products, Cisco Secure Pix Firewalls
Microsoft Corporation; Microsoft Windows
Operating Systems 95, 98, 2000, XP & 2003,
Microsoft Windows NT, 2000 & 2003, 2007, Server 2008 and later,
Microsoft SQL Servers, Microsoft Ofce 97
and 2010, Microsoft Exchange Server
3Com; Terminal Servers Ethernet, Token Ring
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and FDDI, LAN cards, Multimedia Hubs and Concentrators Network Management
Applications, Routers and Bridges, Security,TCP/IP
Symantec Norton Anti Virus; Symantec
Firewalls ,VPN and Linux boxes
Server racks
Point to Point Subscriber Access Equipment
Digital Multiplex Equipment
Radio network design and optimization.
RF installation and 3G commissioning and support.
Metallic Products like: CPE wall and rooftop metallic mounts, panel
fences, tower members, guide masts, cable trays and cable tray covers,
BTS entray plates, BTS title plates, BTS anchor bolts and anchor boards,
Rooftop and wall-mount poles, tower brackets, large capacity fuel tanks,
generator canopies.All these products can either be galvanised or plain mild steel.
Mini Towers
Generators
Batteries
Rectiers
Solar Panels
PROJECTS DONE-Community / public HotSpot Installation at bugolobi Condominium.
-HotSpot Installation For Casino Taj Mahal.
-School hotspot Installation For Ambrossoli International School
-Building and designing of broadband company Wireless ISP that
currently serves as main customer access network for Broadband company
i.e setup of Wimax and Wi based networks.
- Setup of wireless network / hotspot for Cassia Lodge, a panoramic high
class hotel Buziga.
- Installing a wireless network by the Ministry of ICT(MICT) using Wi-Fi
equipment in the free ISM band at 2.4GHz in Nakaseke (Central Uganda) so that all partners can share
internet access at a certain single location(the hub).
- Design of a campus Network- Makerere University which involved designing of a highly redundant self
healing network and included designing and implementation of the IP address and subnetting schemes.
- Examining and studying the design and development of a range of solutions of Wi-Fi broadband
networks for deployment in rural and remote areas.(Case study Kawaala-Kasubi area)
- VPN setup: Design and installation of a site to site VPN between Agha Khan Primary and secondary
school in old kampala to connect Agha Khan Nursery. Client to site implementation have also been done
for such clients as Tour companies as Lets Go Travel, Travel care etc.
- Internet / network Firewall Installation for Sports View Hotel so as to separate trafc from guest and
corporate LAN while maintaining secure fast access to the web. Planet Uganda and other cafes fall here.
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CORE MANAGEMENT TEAM
Pitech has put together a professional team of well trained individuals. Below are the core managers of the
company.
Nicholas Kyomuhendo
Managing Director
Augustine Kasule
Operations Manager
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DIRECTORS
ADMIN
MARKETING TEAM
SALES TEAM
SENIOR TECHNICAL STAFF
SUPPORT TECHNICAL TEAM
DRIVERS
(4)
(3)
(4)
(4)
(6)
(8)
(2)
ORGANISATIONAL STRUCTURE