pilot interview work booklet

8/13/2019 Pilot Interview Work Booklet

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copyright ! 2010 Flightdeck Consulting

AIRLINE PILOT WORK BOOKLETCHAPTER

1. Introduction .. Pg 2

2. Phone Interview .. Pg 3

3. The Panel Interview

First Impressions .. Pg 5

The Format of a typical Panel Interview Pg 6

4. How to Answer the Questions

Three most important questions . Pg 7

Other powerful questions . Pg 20

Overcoming negatives Ive been fired .. Pg 23

5. Behavioral questions .. Pg 25

6. Technical Questions ... Pg 35

7. Scenario Based Questions Pg 39

8. Group Exercises ... Pg 41

9. Helpdesk Pg 42


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AIRLINE PILOT WORK BOOKLET

2. THE PHONE INTERVIEW

A pre-interview telephone screening assessment is becoming an increasinglycommon tool used by Human Resource Departments around the world.

It is essential to ensure your phone interview is a pre booked appointment andnot an impromptu telephone call. If the phone call is taken and you are not ready,explain to the caller that you are not in a position to take the call, take their nameand number and call them back at a time that suits you, or book in anappointment that is mutually convenient. This will not be considered rude nor willit jeopardize your chance of success. The phone interview is your first step ingetting that dream job; it must be treated seriously and not dismissed as just afriendly chat with someone from the recruitment office. Remember to remain

professional even if they dont.TIPS:

" Make an appointment for the phone interview ensuring you cantake the call at a time that will allow you not to be distracted andyou are in a quiet location.

" Remain professional remembering this is an interview.

" Refer to your notes but dont read from them, use bullet pointsfor reference.

" Stay upbeat, positive and passionate.

" Use short, clear and concise answers.

Whilst the interview will normally last 10- 15 minutes, be prepared to clear anhour of your time so as not to be time pressured. There are several questionsthat must be asked and this will allow you to prepare in advance.

During your preparation write your answers in point form. During the interviewthis will allow you to refer to your notes whilst still ensuring your answers arefresh, natural and unscripted.

The opening questions will normally confirm information that they have about youis correct. Your contact information, licenses, ratings and flying hours. Know yourCV and make sure it is up to date.


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QUESTIONS TO PREPARE FOR IN ADVANCE

o Tell me about your career to date?o Why do you want to work for us?o What do you know about our company?o What do you have to offer us?o What remuneration are you expecting?o When are you available to start?o Do you think you will be able to cope with the flexibility

requirements of last minute roster changes?o You will be flying with different people everyday, tell me about a

time you have flown with someone very different from yourself?

Normally they will then explain the process from here and what to expect, whenand how they will contact you should you be successful.

In the chapter on Panel Interviews we have outlined in detail how to answer theabove questions. Just remember, have your notes in point form, this enables youto sound natural and unscripted.

Notes

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3. THE PANEL INTERVIEW

FIRST IMPRESSIONS

From the moment you walk into the building your interview has begun.Everybody from the doorman to the receptionist is watching you and they will allform an opinion so the old saying about first impressions applies from themoment you walk in the door until youre safely out of the building.

Within seconds of meeting someone a first impression is made and thatimpression is virtually irreversible. That vital first few minutes of meeting theinterviewers, your greeting, handshake, smile and body language will determinehow your interviewers will perceive you and the tone for the day will be set. Iftheir opinion of you is positive then throughout the day they will be looking at your

actions and answers to confirm it, if it is negative they will be looking fornegatives to confirm their opinion.

Much of what is required to make a good impression is common sense. But witha little extra thought and preparation, you can hone your intuitive style and makethat first impression not just good but great. Just remember you want to be thestandout candidate, but for the right reasons!

TIPS;" Dress should be neat, tidy and appropriate. There is no such thing

as over dressing in a job interview, however it is best to be

conservative.

" A confident handshake, but not too firm, making eye contact withyour opposite.

" Have a pleasant and warm smile.

" Make positive small talk (even if your morning was awful)

" Be courteous and attentive.

" Have a positive, confident outlook on the day.

" You have worked hard for this day, dont blow it by making a jokethats taken the wrong way. I have seen so many jokes back fire onthe candidate, its not professional and has no place in todaysprofessional job interview.


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THE FORMAT OF A TYPICAL PANEL INTERVIEW

Representatives from both the HR department and Flight Operations will conductyour airline interview.

Questions will be asked in order to cover the following topics;

o About your career

o About yourself

o About the company

o Behavioral questions

o Scenario based questions

o Technical questions

o Your questions to the interview panel


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4. HOW TO ANSWER THE QUESTIONS

SOUNDS SIMPLE DOESNT IT!

THE THREE MOST IMPORTANT QUESTIONS

1. Tell us about yourself?

2. What attributes will you bring to this company?

3. Why do you want to work for us?

These are three questions that must be asked in any panel interview and theyare also the three answers that you must nail in order to have any chance ingetting through the interview.

Your answers must be wellthought out and delivered in aclear, concise and positivemanner!


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QUESTION 1. Tell us about yourself?

Or

Tell us about your career to date?

Or

Tell us how you got to be sitting here today?

This question is normally the opening question of the interview.

Nice to meet you Mark, why dont you start by telling us a little bit aboutyourself?

Some may call it an ice breaker but in reality it sets the tone for the remainderof the interview.

Your answer must highlight and concentrate primarily on your aviation career,you are there for an aviation position so keep it aviation related.

Structure your answer using the following guidelines;

1. Start off by a quick introduction about yourself, your interests and thecurrent position you hold.

2. Then go all the way back to the beginning of your interest in aviation,leading into your first job and subsequent career.

3. Bring your story to a close with a brief summary of your currentemployment. This is referred to as closing the loop.

My name is Jason Stevens, Im 28 years old, married and the father of two younggirls. I am currently employed as a Dash 8 First Officer with Central Plains Airlines. Icompleted my commercial license in 2002 at Proflite Flying School in California andwas immediately employed as a flight instructor. In 2004 I relocated to Phoenix to takeup a First Officer position on a Brasilia with Phoenix Air Charter. Unfortunately shortlyafter my initial line check the company went into liquidation. To support my family Iundertook casual waiting jobs at night whilst job hunting by day. In December 2006 Iwas offered and accepted a position with Central Plains Airlines in Arizona on theMetroliner and worked my way up to the position of First Officer on the Dash 8-400


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Try an example for yourself

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It is essential to rehearse this answer, however it must come over as fresh,interesting and unscripted. The best way to achieve this is by keeping themanner and grammar of your answer informal, as if you are chatting to a friendover coffee. It needs to come from the heart and have your passion andenthusiasm shine through.

Stories about your time in a particular company will keep the interviewerinterested as well as making your answer personal to you.

The importance of this is that when the company has the wash up of all theinterviewees for the week and they review the notes on your particular interviewyou will stand out through your stories, not by a scripted, perfectly wordedanswer that is impersonal.

When you discuss employment at a company always talk about the positives ofyour time there. If you find that there are areas where you had difficultly in certainpositions and times in your career the less said the better.

Remember, everything is positive , all is good, that you are an upbeat andhappy person with a fantastic outlook on life! If this persona is displayed thenthis is how the interviewers will remember you. If you come across as a negativeperson who has had a hard career and feels hard done by, then the interviewers

will go away with a negative outlook on your performance and would think twiceabout employing someone with those characteristics.

Telling horror stories about previous employers can bediscussed at the bar, AFTER

YOU GET THE JOB!!!!


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If you have areas of non-aviation employment then by all means mention it,however keep it brief. For example

TIPS;

" Be confident, if you believe it they will too!

" Talk slowly and emphasis the important information.

" Be sincere, passionate and positive!

" Dont waffle or repeat yourself, keep it short and to the point.

" Be clear, concise whilst using positive words.

" Never make a personal comment or opinion on someone orsomething.

" Add in short examples of your time in particular companies

From 2002 to 2004 I was employed in various IT positions for two majorcommunications companies based out of Sydney.


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QUESTION 2. What do you have to offer our company?

Other variants of this question can be:

o What attributes will you be bringing with you?o Why should we hire you?o How do you stand out amongst the other candidates?o How would your current manager describe you?o What are your strengths?o We are interviewing 20 people for one position, why should you get

the job?o The candidate before you has an impressive resume, why should

we hire you over him?o What do you have to offer over and above the other candidates we

are interviewing today?

This question is all about you and this is your moment to

SELL YOURSELF!


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There is a simple method to follow that helps anyone to answer this question.The best way around it is to write down 5 descriptive words that best describeyou. Expanding the words into examples.

I am dedicated to my career, I worked part time in the hospitalityindustry for over three years in order to support my passion for flyingand to maintain my interest in aviation. On completion of my CPL I

packed my bags and headed North to Darwin in hope of finding work. After 3 months of cleaning hangars I was offered my first charter flightwith the company. I was told it was in reward for putting in so muchhard work and dedication. I stayed with that company for over 3 years,during which time I moved up through the ranks until I was flying RPTmulti-crew operations on Dash-8s.

I am also very reliable. I am more than happy to help out in anywaythat I can and my company know that they can always rely on me.Recently the company found themselves short staffed at the lastminute so they called me on a day off, I was in the pre-flight briefingwithin the hour. In the past I have also helped out with extensions ofduty when requested.

I am very passionate about my flying career, from a very young age Ihave loved aviation. I still to this day collect model aircraft and amalways excited to go to work and never think of it as a chore. I wearmy uniform with pride and I am always striving to do the best job

possible every flight.

*I am also very honest and approachable. I am not afraid to admit fault,own up to a problem or speak up if I feel I need to. I believe myhonesty and positive outlook on life also makes me moreapproachable. In the past I have often found myself being approachedby the new guy who has numerous questions about our operationand I am more than happy to sit down and go over things to help out inmy spare time. These are qualities I will bring with me to Virtual

Airlines.

Description plus Evidence gives Credibility.


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Below are some descriptive words to get you started.

Motivated Passionate Show initiative Driven

Hard working Positive Respectful Team Player

Focused Responsible Energetic Enthusiastic

Calm Approachable Professional Unfazed

Composed Gentle Active Honest

Reliable Dedicated Flexible Friendly

Integrity Loyal Patient Relaxed

Emphatic Leadership Communicator

Choose five descriptive words to expand on.

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Know your opening and closing statements by heart andmake them powerful!


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2. __________________________________________________

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Now try combining the five words into a complete answer.

Q. How do you stand out from other candidates?

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QUESTION 3 . Why do you want to work for our airline?

The answer should be 90% about the company and only 10% about you.

There are two great resources to help you on your way.

1. Visit the Airlines website. Click on About Us. Here you will find details onsuch things as the companies ethos, headquarters, personnel,destinations etc. This is a handy insight into how the company views itself.

2. Visit Wikipedia and search for your airline. Print it out and make notes torefer back too.

Make notes on the following.

o Company headquarters and key personnel.

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o Brief History.

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o Financial situation, business outlook and management style.

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o Alliances.

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o Aircraft type, Numbers and Orders.

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o Destinations, frequency and future destinations.

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o Key Markets i.e. Business, Leisure etc.

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o The type of people they employ.

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o And most importantly, what makes the company unique.

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Having now done your research now try and combine your information into aunique answer.

Example; Virgin Blue, Australia

Virgin Blue has an innovative approach to business with a verydynamic and forward way of thinking. I really like how they thinkoutside of the square with their advertising campaigns. Thecompany has a secure financial position with recent expansionsinternationally into the Asia Pacific region providing plenty ofopportunity for advancement. They have a modern fleet of aircraftthat are highly efficient, flying to interesting destinations around

Australia and the Pacific. Everyone within the company seems tohave an energy about them that is contagious, they are open,upbeat and friendly. On a personal note working for Virgin Bluewould offer me a long-term stable career with boundlessopportunities in an environment that is enjoyable, ever changingand one that I would very much like to be apart of.


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This answers shows:

o You have done your research.

o You respect their company.

o You are enthusiastic about working for the company.

o You can see yourself fitting into the culture of the company.

OTHER POWERFUL QUESTIONS;

What do you hope to gain out of employment with us?Where do you see yourself in 5 years?What is your ultimate goal with our airline?What are your expectations of working for us?

Be honest with your answer without sounding too selfish. At any opportunity bringin the positive aspects of the company within your answer. This answer is really amix of the answer to why you want to work for us. Be honest with how you seeyour future unfolding with them.

Example;

I hope to gain a long-term stable career with a company that offers avariety of flying, both domestic and international on a variety of modern

jet aircraft. I hope to gain my Captaincy on the B737 and with myinstructing background possibly move into a position of check andtraining. I would also look forward to going to work each day knowingthat I would be operating with crew that are genuinely happy, upbeatand friendly with a great positive outlook on life.


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If you had a job offer from both us and XYZ Airlines, which one would youchoose?

This is obviously a delicate question and one that will require a lot of thought onyour behalf before the interview. Stay upbeat and positive, Heres an example.

Word of WARNING! Avoid at all cost any situation or answer that may beconstrued as being negative.

Focus on the positives of the company and interview you are attending.

NOTE : In the example above there was no mention of XYZ Airlines.

What dont you like about your current job?This is an example of a negative question.

Mention what you like about the position-- then move on to what the job doesntoffer you.

When addressing negative questions it is best to keep the information to aminimum, short and to the point. Dont labor the situation, you will sound like youare making excuses and that you are trying to convince the interview team ofyour point of view, this can only lead to a negative outcome.

Short, to the point and move on.

I am currently a Captain on the Dash-8-400, I love the flying, the people and the company, however my career goal is to be a Jet Airline Captain and my current company is unable to offer methis.

If I am fortunate to be offered both positions I will stick to myoriginal goals of working with Jetblue. Jetblue can offer me theopportunities to fly a range of aircraft both domestically andinternationally and I believe has the right culture fit for me as a

person


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Tell us about a time recently you have been under stress, how did you recognizeit and how did you cope with it? or How do you cope with stress in general?

This doesnt specifically have to be about aviation. What they are looking for ishow you cope with stress in general and how you analyze problems from thepast. Be honest about the problem and how it affected you without going into toomuch detail. Remember to add in how you cope with stress in general.

A time recently when you were stressed?

1. My fianc broke up with me completely out of the blue, moved out and back toher native country! At the same time I was studying for my cyclic simulator tests.

2. My wifes family were struggling financially with their business and we had alot of money tied up with it.

3. I accepted a new basing which came in conjunction with my upgrade tocommand on a new aircraft type. I had to move states, which involved renting outmy own house, looking for a new house in a new city that I was unfamiliar withwhile studying for my command on a new aircraft type.

How did you recognize it?

I couldnt concentrate on anything at work, all I could think about was theproblem.

I became quite irritable, people commented on my bad moods. I started to blame other people I wasnt sleeping very well

How did you deal with it?

I confronted the problem head on I organized a plan of attack to solve the problem I wrote out a schedule of must do items in order of preference I admitted fault and communicated this to the appropriate people involved I opened up the communication lines


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How do you cope with stress in general?

Make an effort to deal with the problem, I dont ignore it Spend time with my friends, go to BBQs and take time out for myself I take the family dog for a walk I do exercise, go surfing, mountain bike riding I go to the movies, read a book, meditate I talk with my girlfriend/ wife about the problem and ask for their advice,

opinion

OVER COMING NEGATIVES

Most of us at some point in our careers have been let go of, had extendedperiods of unemployment or left a job on bad terms, everyone has that skeletonin their closet, including those who are conducting the interview!

The important thing is how you deal with it in under the pressure of an interview.If you go into the interview carrying baggage from a previous situation theinterviewers will most certainly pick up on it and probe deeper until your truefeelings are exposed for the world to see.

Dont offer up any negative information but at the same time dont avoid or lieabout it.

As a general rule if its not a problem for you it wont be a problem for them. TIPS:

If you have had extended periods of unemployment highlight positively how youfilled your time.

During the downturn of 2008 I found myself un-employedfor a period of six months. Whilst still actively job hunting Ifilled in my extra time by starting a fitness regime of

cycling, swimming and yoga. For mental stimulation everyFriday I worked as a volunteer at the local school library.


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5. BEHAVIOURAL QUESTIONS

TELL US ABOUT A TIME ..?

These type of questions are known as behavioral questions and the theory,rightly or wrongly is that how you have behaved, reacted, managed, conductedyourself in the past is an indication of how you will behave in the future. They area feature of the modern job interview and can be quite daunting to theunprepared.

Behavioral questions generally fall into three categories.

1. Example Based Question

2. Open Ended Questions.

3. Difficult or Negative Questions.

In preparation for these questions we recommend putting together a list of atleast five scenarios that you have PERSONNALLY been Involved with. Theymust be aviation related. Once you have thought out and planned your examplesyou can adapt them to virtually any question that is thrown at you.If the interview is purely based on behavioral questions (No Technical questions)it is advised to come up with at least eight scenarios.

The following areas must be covered;o Planningo Teamworko Conflicto Communicationo Error making and recovery

Write down a short example for the following.

1. When have you been involved with a task that had a deadline?(Hint; ATPLs or aircraft conversions are good for this example.)

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2. An occasion when you worked in a team environment.(Hint; A team can consist of yourself, ground staff, loaders and other crewmembers.)

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3. A time you worked with someone you didnt get along with.(Hint; Be honest, say what was difficult, dont offer excuses, end on how you dealt with it.)

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4. When you had to change your communication style to suit your audience.(Hint; Someone where English was their second language, or a non aviation person.)

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5. When have you let yourself or your boss down?(Hint; This should be early on in your career when mistakes are expected to be made.)

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Now that you have your examples, when structuring your answers follow thisthree-part process using the acronym:

S. A. O.S = The Situation.

A = The Action Taken.

O = The Outcome.

Give an example of a time you had to act quickly and on your feet?This is an example-based question.

The Situation.

I was operating a charter flight from Moree to Brisbane in a Cessna 310with four passengers on board. On reaching the circuit area and loweringthe landing gear I received both visual and oral cues that the left gear wasnot fully extended.

The Action Taken.

I silenced the warning horn by retracting the flaps, which both calmed the passengers and allowed me to focus on the task at hand. I actioned theappropriate checklist which included manually extending the landing gear.This gave me the required three green lights indicating the gear was downand locked. To further confirm the gear was down I requested a fly by ofthe tower. After confirmation by the tower I extended the landing flaps toensure there was no warning horn.

The Outcome.

I completed my landing checklist and made a normal approach andlanding. On disembarking the group leader commented on my calmdemeanor and professionalism during a tense situation.


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Now use your examples to answer the following questions.

Describe a time you used logic to solve an unusual situation?

The Situation

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Your Actions

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The Outcome

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Describe to us a time you led a team to a successful outcome?

The Situation

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Your Actions

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The Outcome

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Tell us about a time you have had a personal conflict with a workcolleague?

The Situation

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Your Actions

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The Outcome

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When have you had to change your communication style to get your pointacross?

The Situation

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Your Actions

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The Outcome

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Tell us about a time your performance was lacking? How did you recognizeit and what did you do to resolve the situation?

The Situation

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Your Actions

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The Outcome

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More examples of behavioral question you should be prepared for.

Describe a situation in which you were able to use persuasion tosuccessfully convince someone to see things your way.

Describe a time when you were faced with a stressful situation thatdemonstrated your coping skills.

Give me a specific example of a time when you used good judgment andlogic in solving a problem.

Give me an example of a time when you set a goal and were able to meetor achieve it.

Tell me about a time when you had to use your presentation skills toinfluence someone's opinion.

Give me a specific example of a time when you had to conform to a policywith which you did not agree with.

Please discuss an important written document you were required tocomplete.

Tell me about a time you had to do a monotonous task, how did you keepmotivated

Tell me about a time when you had to go above and beyond the call ofduty in order to get a job done.

Tell me about a time when you had too many things to do and you wererequired to prioritize your tasks.

Give me an example of a time when you had to make a split seconddecision.

What is your typical way of dealing with conflict? Give me an example.

Tell me about a time you were able to successfully deal with anotherperson even when that individual may not have personally liked you (orvice versa).

Tell me about a difficult decision you've made in the last year.


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Give me an example of a time when something you tried to accomplishand failed.

Give me an example of when you showed initiative and took the lead.

Tell me about a recent situation in which you had to deal with a very upsetcustomer or co-worker.

Give me an example of a time when you motivated others.

Tell me about a time when you delegated a project effectively.

Give me an example of a time when you used your fact-finding skills tosolve a problem.

Tell me about a time when you missed an obvious solution to a problem.

Describe a time when you anticipated potential problems and developedpreventive measures.

Tell me about a time when you were forced to make an unpopulardecision.

Please tell me about a time you had to fire a friend.

Describe a time when you set your sights too high (or too low).

A time you had to complete a task that was well below your skill level, howdid you keep motivated?

A problem on the aircraft for which there were no Standard OperatingProcedures to follow.

A time you had to deal with a change in your work environment

What is the longest duty you have had and how did you prepare for it.


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6. TECHNICAL QUESTIONS

Most airlines will ask technical questions during the interview. The types ofquestions will range from Instrument Flight Rules, General AeronauticalKnowledge, Meteorology, and Aerodynamics etc.

The best information available on these questions will be found in your ownnotes, manuals as well as forums or pilot chat websites. As the range of technicalquestions is vast it is not the intention of this work booklet to provide answers toall the questions but to provide you with guidance on how to structure youranswers.

You will be asked questions on your current aircraft type, routes and destinationsyou serve. Be sure you study up on these items.

When structuring your answers be sure to keep your response short and to thepoint. Dont allow yourself the opportunity to get confused and tangled up. If theinterviewer requires more detail let them ask for it.

Question; This is an open-ended question.

Now wait for the interviewer to ask further questions.

Describe to us whatTCAS is?

TCAS is an acronym for Traffic Collision Avoidance System. It provides co-coordinatedmaneuvers to the pilots of aircraft that aretransponder equipped in order to avoid a collision.


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Another example.

This is a far better way to structure your answer and avoid confusion than,

Why do some aircraft have winglets?

Winglets reduce drag by preventing the mixing of the upperand lower airflow

What type of drag does it reduce?

Induced Drag

OK, When is induced drag at itsgreatest?

During Take Off &Landin


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Get the idea !

When answering open ended questions (those that ask you to explainsomething) keep your answer brief and answer as if you are explaining the topicto someone who has no aviation experience. The idea is that you answer thequestion in brief and expect to get the interviewer to ask further questions,therefore helping to guide you through your answer. Some of the topics that canbe asked have so much information to them it is hard to know where to start andfinish and therefore can open up the opportunity of digging yourself into a hole!

One more example;

Some aircraft have winglets to reduce drag by preventing the mixing of the upper and lower

airflow therefore reducing wingtip vorticestherefore reducing induced drag resulting indecreased fuel burn and therefore increaserange. Induced drag is at its highest during takeoff and landing BLAH, BLAH, BLAH

What is GPWS?

GPWS stands for GroundProximity Warning System. It isa system built into the aircraft inorder to aid the pilots to avoidcontrolled Fli ht into Terrain.

How many alert modes arethere?

It consists of seven modes all of whichhave a voice announcement to bringthe pilots attention to the immediatethreat. Such as Terrain, Pull Up.


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Examples Of Commonly Asked Questions

What is the missed approach obstacle clearance?

What happens to stall speed as load factor increases?

What are your actions in the event of windshear on take off?

Why does the B747 have wing tips and the B777 doesnt?

Why does the airbus A330/A340 carry fuel in the tail?

Describe to us the carioles effect?

What do you know about typhoons in the Asia Pacific region?

What is ETOPS?

Ok, What is enhancedGPWS?

Enhanced GPWS uses a built in terraindatabase which combined with GPS allowsthe system to look forward rather than justvertically as is the case with traditionalGPWS, ultimately giving the pilots more timeto react.


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7. SCENARIO BASED QUESTIONS

Building questions can play an important part in an interview, some airlines like toplace the candidate under stress by asking a no win situation question. Theywant to see how you handle the stress and whether or not you will dig yourself ahole and if so how will you handle it?

Your Captain breaks a rule in flight, what do you do about it?

I would bring it to his attention, maybe he didnt realize he made the error.

Ok now that you have brought it to his attention, he tells you he is a senior checkCaptain and to mind your own business, what will you do now?

I would say that I was new in this position and that my understanding of theStandard Operating Procedures was .. I would explain that I have a commandto look forward to and that I would like to keep a clean slate with work and nothave any incidents on record, so whilst we fly together do you mind sticking tothe normal procedures.

How far would you take the matter?

If it become a flight safety risk such as an unstable approach and no correctiveaction was taken I would be obliged to take overIf it was a blatant act of breaking rules and he continued to do it on the followingsectors I would advise him that if he didnt stop that I would be forced to submit aflight safety report

The best way around awkward situations is to point out the basic facts and thecompany procedures and then put the onus back on the Captain.

Always give someone the opportunity to own up to an incident before you go andreport it to the chief pilot, always inform the person you are going to report him orher.


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You smell alcohol on the Captains breath, what are you going to do about it?

I would take the Captain aside. I would explain that I can smell alcohol on hisbreath and that I was concerned. I would strongly advise him to report unfit forduty

And if he refused or denied it?

I would ask him not to put me into a position where I would have to report him

Explain the facts, the consequences and offer a solution.


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8. GROUP EXERCISES

During the group exercises you will be separated into groups of 8-10 andassigned the same task as other groups. There is normally a time limit and thereis some form of a problem to solve. Sometimes you will be given a problem tosolve without all of the information and other times it may require using your ownexperience and knowledge to complete a task.

You will be observed from a distance by all facilitators. They will observe howyou behave in a team environment.

The facilitators are looking for is a variety of characteristics. These can besummarized below.

Team interaction and participation. Ability to speak up and voice your own opinion in front of the group. Leadership skills without being overbearing. Ability to follow orders. Friendliness and respect towards your work colleagues. Your overall personality.

The facilitators on the day are looking for an overall behavior that will suit theirairlines own aircrew profile. Always be upbeat and positive. Dont be afraid tospeak up if required, however remember to follow instructions and respect othersin the group. Balance is the key.

An example of a typical group exercise can be found in the online program .


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9. HELPDESK

Should you require any further help with your interview preparation please do nothesitate to contact us through [email protected]

We offer one on one coaching which has an amazing success rate.

Best of luck with your airline interview.

From the team at FLIGHTDECK CONSULTING.

www.flightdeckconsulting.com

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