physician & practitioner engagement strategies for pdpm/pdgm · 05/11/2019 · doctors and...
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Physician & Practitioner Engagement Strategies for PDPM/PDGMNovember 5th, 2019
Dr. Steven Buslovich, MD, MSHCPMGeriatrician & Co-Founder Patient Pattern
Margaret Sayers, MS, NPVP, Product and Research Patient Pattern
LIVE POLL
AGENDA
1
Month 1 of PDPM Feedback
2
PDPM Recap
Diagnostic Strategies
4
Facilitating Collaboration
3 5
Measuring Clinical
ComplexityMeeting the 5-day MDS
deadline
1 Month of PDPM Feedback From You
● Hospitals do not provide enough information● Doctors and APPs are not engaged● Our communication workflow is inefficient● It is hard to determine the “Primary Diagnosis”● Our EHR is not helpful for PDPM● Increased medical documentation takes time● There is a learning curve for the facilities & providers
Encouraging Words
● You are not alone - we have heard this from around the country● There are solutions - some easy to implement● Most facilities are creating new workflow processes● Software exists to enhance your current EHR offerings● All disciplines are working on communicating more● Physician groups in some facilities are engaged - even taking the lead
Our goal is to help you with whatever PDPM difficulties you are experiencing.
A Brief Recap of PDPM
Therapy nolonger drives
reimbursement
Admission MDSsets rate for stay
ICD-10 Codingnow drives
reimbursement
Clinical Complexitymust be captured and supported
PT/OT/NTA ratedecreases over LOS
There is no:‘1 perfect diagnosis’‘720 min of therapy’
Things are Different under PDPM
1. ICD-10 Codes2. Primary Diagnosis3. Secondary Diagnoses4. Function scores5. BIMS 6. PHQ-9 or PHQ-9 OV7. Depression Scale8. Recent surgical codes9. Clinical Complexity
10. MDS completion schedule
It is a NEW DAY &
We Need a NEW APPROACH
It Takes a Village
All Professionals Must Contribute
ADMISSION MDS
Moving Forward as a Team
Step 1
Admission Screening
◉ Current screening processes can be incorporated◉ Keep what is beneficial to facility policies◉ Add what is required for optimizing PDPM◉ Educate hospital Discharge Planners
Moving Forward as a Team
Step 2
Nursing & Therapists Complete:
● Preliminary Diagnoses● Function GG● Assures completion of
○ PHQ-9○ BIMS○ Behaviors○ Treatment plans
Moving Forward as a Team
Step 3
Engaging the Physician and APPs
● Inform them of facility (PDPM) expectations● Provide as much patient information as possible, soon after admission ● Expect them to verify ICD-10 codes to best describe the patient ● Make sure their medical documentation is comprehensive
Moving Forward as a Team
Step 4
MDS REQUIREMENTS
● Comprehensive● Complete● Correct● Communicated● Compliant
RESULTS
● Per diem rate optimized● Patient outcomes improved● Compliance is achieved● Audits are avoided● Patient centered care
How to Achieve Engagement
The Need to Know
• Skilled nursing facilities will be accepting more medically complex resident under PDPM. Physicians and APP will need a way to predict the degree of risk for adverse outcomes and stay alert to changes in condition such as the Frailty Risk Score.
• Medical staff must be prepared to receive many requests for additional and/or clarification of ICD-10 codes to best describe each resident upon admission. It is important to understand the need for such requests and the value of responding to them in as timely a manner as possible.
• Remember that this is the biggest change in reimbursement for SNF in 20 years. There will be a learning curve in the beginning for both the facility and the practitioners.
It Is Not the Strongest of the Species that Survives But the
One Most Adaptable To Change.
– Charles Darwin
Payment Models Are Changing
Driven by CMS
Value Based Purchasing
ACO
iSNPs/dSNPs/cSNPs
Patient-Driven Payment Model (October 1st, 2019)
Patient-Driven Grouping Model (January 1st, 2020)
PDPM: WHY NOW?
OIGSkilled Nursing Facilities
12/2010: Questionable billing practices in SNFs:$500 million in overpayments
02/2013:SNFs fail to meet discharge planning:$5.1 billion in overpayments
06/2015: Billing Changes in Therapy: Improvements needed$143 million in overpayments
02/2019: 3-Day Qualifying Stay:$84 million in improper payments
06/2019: Incidents of Potential Abuse /
Neglect not reported at SNFs
Due 2020: Involuntary DC from SNFs for dual eligible beneficiaries in SNFs
Office of Inspector General Audits 2010-2020
Moving Forward:
•CMS will monitor therapy provisions under PDPM to identify facilities that have significant billing changes•CMS will be monitoring changes in MDS/therapy/diagnoses•CMS will compare part B billing diagnoses to part A diagnoses•What strategies do you have in place in case of an audit?
SNF FINANCIAL IMPACT
What are the strategic options for medical providers?
Option 1: Become an ICD-10 Expert
● Medical Practitioner’s coding practices differ from those required for PDPM
● Simply increasing quantity of diagnoses does not ensure accurate or improved Case Mix Index (CMI) payment for the building
● 28,000+ permutations
Importance of Primary Diagnosis
Option 2: Rely on Facility’s EHR
● Focus on the building’s needs
● Not designed to help practitioners or consultants
● No mechanism for ICD-10 accuracy or alignment
● Most practitioners rely on external workflow for documentation and billing
THE EHR IS 2019’sTELEPHONE GAME
pssst…
HospitalRecord
Pre-AdmissionScreen
NursingDocumentation
TherapyDocumentation
PhysicianDocumentation
Option 3: Rely on Your Facility’s MDS Coordinator
PDPM STRATEGY
+ Educate All Staff - including medical staff
Team Focused
+ Pre-Admission Assessments
+ Assess MDS Integrity
+ Consider Measuring Risk
+ Collaborate Today
D
CUT THERAPY (PT & OT)
O
DECREASE LENGTH OF
STAY
RELY ON HOSPITAL DIAGNOSES
NEXPECT YOUR MEDICAL STAFF TO AUTOMATICALLY ENGAGE
T
PDPM STRATEGYDON’TS
- MDS will still document therapy minutes
- Therapy will always be needed for rehabilitation & discharge planning
- SNF post-acute market has been based upon the need for therapy.
PDPM incentivizes shorter lengths of stay, however shorter LOS may negatively impact:
- Patient Satisfaction- Census- Claims-based QMs- Value based purchasing
PDPM STRATEGY DO’S
Coding
NursingTherapyPre-Admission
Screening
MedicalProviders
PatientCharacteristics
COMPREHENSIVEDOCUMENTATION!
- Analyze your facilities’ medical staff presence and determine if more time and support is needed under the new model
- Understand your staffing/admission review levels
- Ensure your medication indications/diagnoses are accurate
- Don’t lose sight of priorities: ○ Five-star quality measures○ Hospital ED admissions/ 30-day Readmissions○ Patient/Family Satisfaction
CONTRIBUTE, COLLABORATE & be aware of the TIMELINEAll disciplines must:
Major Joint Replacement or Spinal Surgery
Non-Surgical Orthopedic/Musculoskeletal
Orthopedic Surgery
Acute Infections
Medical Management
Cancer
Pulmonary
Cardiovascular and Coagulations
Acute Neurologic
Non-Orthopedic Surgery
CLINICAL CATEGORIES
CLINICAL CATEGORY
ICD-10 DIAGNOSIS
SPECIFICITY IN CODING
THE IMPORTANCE OF CLINICAL DIAGNOSIS
DRIVESPDPM
PAYMENT
Populates a Clinical Category
Patient’s Primary Diagnosis into the Skilled Nursing Facility (SNF)
Refinement of the Diagnosis promotes better documentation
Practitioner Diagnosis helps drive PDPM Payment
DiagnosesThe Focus On
.
Presenting an effective strategy to involve the
medical team in SNF operations
PDPM is as much of process challenge
as a coding enigma
How do the diagnoses you choose impact the PDPM rate?
Will the primary diagnosis for the encounter under part-B billing change?
Optimization is Key
What is the most accurate source for primary diagnosis?
Cases: What is the Primary Diagnosis?
95 y.o. M w/ a UTI, develops sepsis and HCAP, and delirium. Now is deconditioned, unable to transfer and has uncontrolled hypertension?
Cases: What is the Primary Diagnosis?
80 y.o. F w/ a Right MCA embolic stroke, left hemiplegia, aphasia, homonymous hemianopsia resulting in gait instability and a fall and fracture?
IPA: Interim Payment Assessment
● Only additional opportunity to change payment
● When is it appropriate to perform an IPA?
● What defines a significant change in condition?
● Requires new diagnoses that are relevant for PDPM
Collaboration Is Key
Facility Challenges
Diagnosis, surgical, comorbidity or other coding issues
Timelines of practitioner visits/documentation
Improper IPA assessments
Collaboration with MDS coordinator/administrators
Diagnoses discordance
Role of Consultant Pharmacist
Admission medication review - critical
Medication indication accuracy
Review opportunities to optimize medications
Review documentation of diagnoses in practitioner encounter notes and work on cadence
Ensure alignment between facility MARs and practitioner documentation
Another Key Resource to Consider
Role of Consultant Pharmacist
Admission medication review - critical
Medication indication accuracy
Review opportunities to optimize medications
Review documentation of diagnoses in practitioner encounter notes and work on cadence
Ensure alignment between facility MARs and practitioner documentation
HOW TO:
COLLABORATE
SMART DATA
EXCHANGE
Strategize for helping SNFsmost impacted by PDPM
TO REITERATE:
Facility EHR is not going to make PDPM easier for us.
Opportunity to collaborate, design new care pathways, and maximize outcomes
ICD-10 Problem…
Building Tools to Assist Engagement
PDPM Coach Workflow Optimization
CCDA (Hospital)
PDPM Coach (SNF)
Medical Practitioner Verification
PDPM Rate
Optimizer
Payment$$$
Risk Stratification and Outcomes Management The Hidden Key to Success for
Post-Acute Care
What’s the Difference?
Patient AMale, 74 years
Patient BMale, 74 years
Health-care associated pneumonia
Health-care associated pneumonia
Triple antibiotic therapy & fluids
Triple antibiotic therapy & fluids
• Becomes temporarily debilitated
• Becomes debilitated quickly with cognitive decline, delirium.
● Quick recovery
● Discharged Home
• Falls, fractures hip and develops GI bleeding from drug - drug interactions.
• Requires Hospitalization
Mildly Frail Severely Frail
Frailty is the #1 Cause of
Death Among
Older Adults
Indexing Enables Clinicians to Focus Their Care and Not be Overwhelmed by Data Overload
Statistically Significant
vs.
Clinically Significant
Moves healthcare from single-organ focus to multisystem,
multi-organ care
= patient centered care
Frailty affects a patient’s response to stressors
Moderately Frail
Severely Frail
Mildly Frail
Severely Frail patients may never get back to baseline function after a stressor
Frailty Risk alerts clinicians to the likelihood of a decline before other clinical indicators
It also illuminates why some patients might still decline despite proactive, excellent care
Communicate Frailty to Family Members
Visual depictions of a patient’s Frailty Risk Score sets realistic expectations of care
Frailty Indexing is an Accurate Predictor of Clinical Risk
• Risk of re-hospitalization
• Length of stay
• Adverse health outcomes and functional change
• Clinical outcomes: wounds, falls, delirium, mortality
• Reduce polypharmacy risks
• Avoid non-beneficial care
• Enhance quality in late life
• Inform Patient-Centered Care
• Mitigate Litigation
• Provide “Value”
Practical Uses:Helps Predict:
Uses 70 data points to determine a patient’s physiological age
Value = Quality+Service Cost
Accessible, Visible Definition
Readmission Dramatically Reduced With Risk-based Care Plans
23%22%
16%18%
14%
10%
Avoidable Deaths Reduced by Early Detection of Decline
31%
16%15%
8%
12%
4%
Huge Reduction in Litigation Due to Improved Communication with Family
Facility OpenedFrailty Approach
Integration
SimpleAnalyzer™
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LIVE POLL
QUESTIONS & ANSWERS
Handouts and recording available at simpleltc.com/practitioner-engagement
THANK YOU FOR JOINING US!
@[email protected]@patientpattern.com