P H Y S I C A L S E C U R I T Y

S E C U R I T Y

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D E S I G NNEEDS ASSESSMENT

• Full on-site assessment• Comprehensive inventory of your existing equipment• Network readiness evaluation of your site• Understand pain points and specific areas of concern

FULL-SYSTEM DESIGN• Identify the best security solution for your needs and budget• Site specific hardware and network design • Detailed Scope of Work• Recommendations for implementation, time frame, and our management services

Comm-Works has many strong relationships with industry leading distributors and equipment manufacturers. These collaborative partnerships provide Comm-Works and our clients with preferred pricing options and access to leading experts in all areas of technology.

Our industry expertise within the physical security space, along with our extensive partner network, allows us to incorporate our customer’s business objectives and industry specific factors when designing customized security solutions.

T R U E I T P A R T N E R S H I PMarch Networks and Comm-Works have a strong partnership that benefits those in need of a reliable video surveillance and analytics solution. March Networks’ technology aligns well with Comm-Works’ offerings, services, and goals. Both have a large customer base throughout the retail and banking industries, and both aim to deliver end-to-end security solutions that ensure our customers:

• Maintain the highest security standards for customers and employees• Reduce losses from theft, fraud, and other crime• Mitigate security and liability exposures• Leverage video intelligence to improve operations, performance, and return on investment

U N I Q U E C O M P R E H E N S I V E A P P R O A C HA Comm-Works designed and installed security solution provides a safe and secure environment for your customers, employees, and assets. Our engineers are able to assess and design customized security solutions that incorporate your specific business objectives with state of the art industry leading product and support.

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We offer repeatable, consistent, high-quality, and timely technology installations around the globe. Our goal is to eliminate hardships and the associated stress that IT and LP/AP leaders experience while managing technologies across multiple locations. We achieve this goal by handling all facets of technology rollouts, upgrades, monitoring, and on-going support in order to maintain technologies in our customers’ locations on a global scale. By giving our customer complete visibility and control, they acquire peace-of-mind knowing their LP/AP solution is being handled from beginning to end.

I N S T A L L A T I O N S E R V I C E S A R O U N D T H E G L O B E

Comm-Works’ engineers will not only design and assess customized solutions, but they also provide a variety services after installation. These services are important in system upkeep, failure prevention, and increasing the technology lifespan.

MONITORING• Hardware on-line status• Camera on-line status• Network connectivity• Hard drive space monitoring• System errors and alerts

MAINTENANCE• Equipment upkeep• Verify camera views• Camera cleaning and maintenance• Emergency service calls dispatched to the site• Next day replacement for hardware

SUPPORT• Help desk services• Phone support• E-mail support• Next day replacement for hardware

S E R V I C E D O E S N ’ T E N D A F T E R I N S T A L L A T I O N

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Retail organizations can gain valuable insights into customer behavior and service, employee performance, marketing effectiveness, and overall store operations with March Networks Searchlight™ for Retail. The software combines clear surveillance video with video analytics and point-of-sale (PoS) transaction data to deliver the business intelligence you need to protect and grow your business.

• Gain competitive advantage• Fight fraud faster• Find and address costly inefficiencies

P R O T E C T A N D G R O W P R O F I T S W I T H M A R C H N E T W O R K S S E A R C H L I G H T

Uncover customer trends, optimize your workforce and gauge marketing success with Searchlight for Retail’s powerful reporting capabilities.

• See how many customers are in your store at any given time• Determine conversion rates• Identify the average number of people waiting in a queue, and average amount of time

they waited• Learn how long people dwell in a particular area of your store• Determine what percentage of customers remain in a specific area for a length of time • Establish KPIs, based on factors like:

• Which store turns more shoppers into buyers• The time or day that most people are waiting in line, and for how long

(to measure customer service and implement staffing changes)• The success of a particular end-cap or promotion

T R A N S F O R M S U R V E I L L A N C E V I D E O I N T O B U S I N E S S I N T E L L I G E N C E

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Use Searchlight for Retail to detect theft sooner and stop it faster. With reports customized around pre-configured exceptions, investigators can:

• Review lists of events and transactions that are important to your stores’ operation• Create rules based on transactions, video analytics, or a combination of both• Review simple, exception-based reports• In grid view, filter by Site or Triggered Business Rule• Show full receipt with line items for transaction-based rules• Review line item by line item with synchronized video• Analyze video via the easy-to-use interface• Reduce the amount of time it takes to find suspect activity, such as transactions that

exceed a specified amount, or transactions that occur when no customer is present at the PoS

F I G H T T H E F T W I T H A D V A N C E D P O S I N T E G R A T I O N

Understand what’s happening at one or more of your stores at any time with convenient reports that can be reviewed in just minutes each day. Check everything from store cleanliness and presentation, to proper opening and closing procedures and health and safety compliance.

• Review snapshots taken from specific cameras, from every 30 minutes to every 4 hours• View thumbnails taken from an individual camera over a period of time• View thumbnails from multiple cameras or locations• Spot check your store(s) to discern operational issues, such as how clean the store is, if

employees are properly dressed, and if the shelves are properly stocked and displayed.

O P E R A T I O N A N D S E C U R I T Y A U D I T S

• Easy-to-use, browser-based dashboards with customized reporting capabilities• Integrates surveillance video, PoS transaction data, and video analytics including people

counting, queue length and dwell time monitoring, and no customer present• Integrates with most leading PoS systems• Intelligent application software part of March Networks’ complete retail solutions, which

also include reliable hybrid network video recorders (NVRs), purpose-built IP cameras, encoders and powerful Command video management software

S E A R C H L I G H T F E A T U R E S

HEADQUARTERS1405 Xenium Lane N., Suite 120Minneapolis, MN 55441Toll-free: 800.853.8090Local: 763.258.5800Fax: 763.475.6656

INDIANAPOLIS1007 Third Ave. SWCarmel, IN 46032Toll-free: 800.876.0922Local: 317.816.6900Fax: 317.816.6915

WASHINGTON D.C.3810 Concorde Parkway, Suite 500Chantilly, VA 20151Toll-free: 800.394.4444Local: 703.550.0200Fax: 703.550.7663

S E C U R I T Y