phong q. vo nov 30, 2012
DESCRIPTION
Design For Six Sigma & Structured Innovation. Phong Q. Vo Nov 30, 2012. Credentials. B.A.Sci. in Mechanical Engineering, UW, 1989 M. Eng.in Mechanical Engineering, UWO, 2003 M.B.A., WLU, 2006 Certified DFSS BB since 2007 A member of PEO since 1993 - PowerPoint PPT PresentationTRANSCRIPT
![Page 1: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/1.jpg)
Phong Q. Vo
Nov 30, 2012
Design For Six Sigma &Structured Innovation
![Page 2: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/2.jpg)
2
Credentials B.A.Sci. in Mechanical Engineering, UW, 1989 M. Eng.in Mechanical Engineering, UWO, 2003 M.B.A., WLU, 2006 Certified DFSS BB since 2007 A member of PEO since 1993 GM/GDLS employee since 1990, held various
positions in engineering department (Design, Computer Modeling & Simulation, Engineering Quality, Systems Engineering)
A good friend of Dr. P. Kurowski
![Page 3: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/3.jpg)
3
Topics of Discussion Definition of Quality What is 6 sigma? 6 sigma benchmark Lean six sigma (LSS), Design For Six Sigma
(DFSS), Differences Phases in a DFSS project Structured Innovation & TRIZ Questions
![Page 4: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/4.jpg)
4
Definition of Quality “A characteristic or attribute of something;
property; a feature” – The Houghton Mifflin Canadian Dictionary
“Characteristic of a product or service that satisfies the customer's wants and needs in exchange for monetary considerations” - Web definition
“High quality product or service can only be achieved by well/systematically designed process, disciplined execution, and the right attitude of the people involved” – P.Q.V.
![Page 5: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/5.jpg)
5
What is Six Sigma ? A disciplined, statistically driven methodology for
eliminating or reducing defects (or waste) in any process.
Originally developed by engineers at Motorola in the 1980’s to improve the company’s quality monitoring process.
To day, the six sigma principles are used worldwide as a management tool to improve business outcomes.
![Page 6: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/6.jpg)
6
An illustration
Cpk Analysis
-9.1
-8.4
-7.6
-6.9
-6.2
-5.4
-4.7 -4
-3.2
-2.5
-1.8 -1
-0.3
0.43
1.17 1.9
2.64
3.37
4.11
4.84
5.58
6.31
7.04
7.78
8.51
9.25
9.98
10.7
11.5
12.2
12.9
13.7
14.4
15.1
15.9
16.6
17.3
18.1
18.8
19.5
In specOut spec leftOut spec rightLSLUSL
Mean = 5.5512StdDev = 3.2593USL = 15LSL = -4Sigma Level = 2.8991Sigma Capability = 4.1909Cpk = .9664Cp = .9716DPM = 3,564N = 5
Process to meet control limits
Control Limits established to meet customer expectations
Sdfsdfsdsdffsdf
SdfsdfsdSdffsdfCzxczxcCzxczxc
czx
![Page 7: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/7.jpg)
7
6 Sigma Process Benchmark
Sigma Level DPM Assessment
1 sigma 697,672 Non-competitive
2 sigma 308,770 Non-competitive
3 sigma 66,811 Non-competitive
4 sigma 6,210 Industry Average
5 sigma 233 Industry Average
6 sigma 3.4 World Class
![Page 8: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/8.jpg)
8
What is Lean Six Sigma (LSS)?
The application of lean six sigma philosophy to produce better products, at faster rates, and at lower costs. Lean means eliminating non-value added steps in a
process. Six Sigma means reducing variation of a lean process.
In other words, the process produces no more than 3.4 defects per million.
Synonymous with DMAIC (Define, Measure, Analyze, Improve, Control)
![Page 9: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/9.jpg)
9
What is Design For Six Sigma (DFFS)? A proactive, predictive, and systematic design
approach to develop six sigma quality level products or services.
Synonymous with DCOV (Define, Characterize, Optimize, Validate)
![Page 10: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/10.jpg)
10
Main Differences between DFSS and LSS ?
LSS DFSSReactive Proactive
identifies problems and modifies existing processes
concentrates on up-front designs and processes
Benefits are easy to quantify
Benefits are long-term.
![Page 11: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/11.jpg)
11
Phases in a DFSS project
Define
Characterize
Optimize
Validate
![Page 12: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/12.jpg)
12
Define Phase
Voice of Customers (VOC) House of Quality #1 CTC (Critical to Customers) Balance Scorecard (Parts, Process, Performance,
Software)
Define
![Page 13: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/13.jpg)
13
Characterize Phase
Systems Engineering & Requirements Flow-down House of Quality #2 Creation of Transfer Function (DOE, EVA) Design Concept Development Design Risk Assessment Design Concept Selection
Characterize
![Page 14: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/14.jpg)
14
Optimize
Design for Robust Performance Tolerance Allocation Design for X (Manufacturability, Reliability,
Maintainability, Assembly, etc.) Product Capability Prediction
Optimize
![Page 15: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/15.jpg)
15
Validate
Prototype construction Predicted vs. Actual comparison Sensitivity Analysis
Validate
![Page 16: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/16.jpg)
16
Structured Innovation - TRIZ
TRIZ stands for “Teoriya Resheniya Izobreatatelskikh Zadatch” (A Russion acronym). It means “Theory of Inventive Problem Solving”
Genrich Altshuller, the father of TRIZ Born in Oct. 1926, in Tashkent, USSR Died on Sept. 24th, 1998 in Petrozavodsk, Russia. An engineer, inventor, scientist, journalist, and
writer. The story of G. Altshuller at Gulag concentration camp
![Page 17: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/17.jpg)
17
More on Altshuller & TRIZ
![Page 18: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/18.jpg)
18
More on Altshuller & TRIZ Altshuller screened over 200,000 patents and
looked for patterns in problem solving techniques
Altshuller concluded that There are a finite number of potential problems
and solutions in the universe Innovation is a solution resolving major design
conflicts (physical & technical contradictions)All problems can be framed within 39
parametersThey can be solved using 40 principles
![Page 19: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/19.jpg)
19
Traditional Problem Solving Process
Problem A Ideal Solution
Traditional Problem Solving Process
The Wall
![Page 20: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/20.jpg)
20
TRIZ Process
Problem A Ideal Solution
TRIZ Process starts here
![Page 21: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/21.jpg)
21
TRIZ Process
Specific Problem
Generic Problem
Generic Solution
Specific Solutions
![Page 22: Phong Q. Vo Nov 30, 2012](https://reader035.vdocuments.site/reader035/viewer/2022062218/56815dc0550346895dcbea12/html5/thumbnails/22.jpg)
22
Questions