phoenix chapter iia nd annual conference 2019 - internal... · things - i write, i act - and i...

© Jacka 2019

Phoenix Chapter IIA

2nd Annual Conference 2019

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So, tell me old chap,

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Is the wrong response

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Oscar Wilde said that if you know what you want to be, then you inevitably become it - that is your punishment, but if you never know, then you can be anything. There is a truth to that. We are not nouns, we are verbs. I am not a thing - an actor, a writer - I am a person who does things - I write, I act - and I never know what I am going to do next. I think you can be imprisoned if you think of yourself as a noun.”

Stephen Fry

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A person who organizes and manages any enterprise, especially as a business, usually with considerable initiative and risk.

Dictionary.com

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A mindset…an attitude and approach to thinking that actively

seeks out change, rather than waiting to adapt to change. It's a mindset that embraces critical

questioning, innovation, service and continuous improvement.

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Traditional skills are now table stakes

Redefining what is meant by “skilled auditor”

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Flexibility

Learning Agility

Relationship Management

Resilience

Risk-taking

Tolerating Ambiguity

Self-Awareness

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Flexibility

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If your annual audit plan ends exactly as you expected…

If your audit ends exactly as you expected…

If your day ends exactly as you expected…

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Can I skip this test?

Can I change the scope?

Can I drop this audit?

Can I ignore the annual plan?

Can I go off and do something else?

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Learning Agility

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LIFELONG LEARNING

In times of drastic change, it is the learners who inherit the future. The learned usually find themselves equipped to live in a world that no longer exists.

Eric Hoffer quoted in the

Disney Great Leaders Strategy

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Adapting and using new experiences to change how things are done

Post-mortem (hindsight bias)

Pre-mortem

Knowing what to do when you don’t know what to do

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To make the our job go smoother

To market the department

To build a cadre of experience

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Lunch

Say hi

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Resilience

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“[It] isn’t for the faint of heart. It requires grit, discipline, stamina, and composure to deal with all the ups-and-down, uncertainties, and head-spinning changes that come with the territory.”

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It is in the inevitable bad times when resiliency really shows it worth

Inner strength and calm are necessities even when things are not going well

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Resiliency is rooted in our understanding of,

trust in, and belief in the importance of the work

we do

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Risk-taking

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We understand the concept; we just don’t like it

The result:

◦ Overdocumentation

◦ Re-re-re-re-rewriting reports

◦ Reviewing the review of the review of the reviewer

◦ Wasted time and resources

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Applying our audit techniques on our own operations

◦ Efficiency and effectiveness

◦ Risk vs. reward

◦ Objectives, risk, and controls

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Don’t avoid areas because they are uncomfortable

Explore how others do their jobs

Step outside what you know

Explore new ideas

Implement new ideas

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Organizations are navigating their way to an unclear future

There are no “right” answers for them

There are only answers everyone “hopes” are right

The role of risk management

We cannot expect perfect answers from them

And we cannot expect to deliver perfection

We must judge them and ourselves based on this understanding

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Personal Competence

◦ Self-Awareness

◦ Self-Regulation

◦ Motivation

Social Competence

◦ Empathy

◦ Social SkillsAdapted from Working with Emotional Intelligence - Goleman

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Who are your customers?

What do you deliver?

Who is your competition?

Why are you the solution?

How do you express this?

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We are an incredible resource that has a unique blend of skills, access, and opportunities. But we remain an untapped resource. Many do not know about us, about our skills, or what we can do. And we have to take part of the blame. We sit about complacently accepting our lot in life, partly in the belief that, because of the charter or other documentation, they have to keep us around.

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Nothing is further from the truth. And, if we do not grab the opportunities and force ourselves into the consciousness of those we work with, for, and around, we will sink in the swamp of our own complacency and the world’s disinterest.

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Toward that end, we will embrace and exhibit the entrepreneurial spirit; we will desire to be more, drive more, and succeed.

phoenix chapter iia nd annual conference 2019 - internal... · things - i write, i act - and i...

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