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Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

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Page 1: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Phillip RyanChief Executive Officer

Responsible Gaming Networks Pty LtdMelbourne, Australia

2010 CANADIAN GAMING SUMMIT,

CALGARY, CANADA

Page 2: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

TopicsNew drivers for player authentication &

validationThe old technologies The new technologyAdvantages of new technology for players &

operatorsLive DemonstrationIndustry expansion opportunity

RESPONSIBLE GAMING NETWORKS

Page 3: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

New Drivers of Player Authentication1. Self-exclusion class actions:

Financial costs Reputation costs

RESPONSIBLE GAMING NETWORKS

Page 4: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

New Drivers of Player Authentication1. Self-exclusion class actions:

Financial costs Reputation costs

2. Underage gambling risks.

RESPONSIBLE GAMING NETWORKS

Page 5: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

New Drivers of Player Authentication1. Self-exclusion class actions:

Financial costs Reputation costs

2. Underage gambling risks.3. Global movement towards venue player pre-

commitment: Loss limit setting by individual players Nova Scotia, Norway, Singapore, Australia

RESPONSIBLE GAMING NETWORKS

Page 6: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

New Drivers of Player Authentication1. Self-exclusion class actions:

Financial costs Reputation costs

2. Underage gambling risks.3. Global movement towards venue player pre-

commitment: Loss limit setting by individual players Nova Scotia, Norway, Singapore, Australia

4. Player exploitation of loyalty schemes.

RESPONSIBLE GAMING NETWORKS

Page 7: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

New Drivers of Player Authentication1. Self-exclusion class actions:

Financial costs Reputation costs

2. Underage gambling risks.3. Global movement towards venue player pre-commitment:

Loss limit setting by individual players Nova Scotia, Norway, Singapore, Australia

4. Player exploitation of loyalty schemes.5. Legalisation of internet gambling:

Need to stop underage gambling, provide effective self exclusion, residency and pre-commitment across multiple suppliers/accounts

RESPONSIBLE GAMING NETWORKS

Page 8: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Player ID Device TechnologiesPlastic cards

Smart cards

RESPONSIBLE GAMING NETWORKS

Page 9: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Player ID Device TechnologiesPlastic cards

Smart cards

USB biometric flash drive keys

RESPONSIBLE GAMING NETWORKS

Page 10: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Old TechnologiesLimitations of plastic cards with PIN

Cards have very low storage capacity (<1 k)

Cards & PINs can be swapped between gamblers

Cards can be easily illegally copied/skimmed

Cards require additional card reader expense

Cards operate on different proprietary standards Limits functionality to a single gambling

networkRESPONSIBLE GAMING NETWORKS

Page 11: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

The Nova Scotia FindingsInternational Gaming Institute, University of

Nevada:Players “beat” the system – via card sharing

37% of panelists shared cards. Card sharing occurred for periods up to one week at a

time. Card sharing correlated to PGSI score (i.e. PGs shared the

most).

RESPONSIBLE GAMING NETWORKS

Page 12: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

The Nova Scotia FindingsInternational Gaming Institute, University of

Nevada:Players “beat” the system – via card sharing

37% of panelists shared cards. Card sharing occurred for periods up to one week at a

time. Card sharing correlated to PGSI score (i.e. PGs shared

the most).“Should pursue measures to address this specific

problem” Biometric ID solution required (fingerprint, facial etc)

RESPONSIBLE GAMING NETWORKS

Page 13: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

New Technology SolutionsBiometrics

Unique characteristics of every human being.Eyes, fingers, voice, handwriting etcCannot be easily exchanged between humans

Most developed biometric is fingerprintsDeveloped by FBI in 1920’sRecognized and accepted globallyLowest cost biometricNew technologies have digitized fingerprint

biometrics

RESPONSIBLE GAMING NETWORKS

Page 14: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Biometric & USB Gaming StandardsRegulators - Nevada Gaming Commission

Biometric technical standards established for gambling

“Mobile Gaming System Policies”May 2006Two Factor authentication (device & biometrics) for

player IDEstablished standards for:

Cryptographic protocols Encryption algorithms

Machine Manufacturers - Gaming Standards AssociationUSB now adopted as Gaming Device Standard – GDS –

for all slot machines globally.

RESPONSIBLE GAMING NETWORKS

Page 15: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Fingerprint Biometrics

RESPONSIBLE GAMING NETWORKS

Page 16: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Fingerprint Biometrics

RESPONSIBLE GAMING NETWORKS

Page 17: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

USB biometric flash drive key

RESPONSIBLE GAMING NETWORKS

Page 18: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Electronic Key – unique for each player Biometric identification of owner

Eliminates sharing of ID amongst players On-board fingerprint scanner & storage (1:1) No central storage of player biometrics

RESPONSIBLE GAMING NETWORKS

USB biometric flash drive key

Page 19: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Electronic Key – unique for each player Biometric identification of owner

Eliminates sharing of ID amongst players On-board fingerprint scanner & storage (1:1) No central storage of player biometrics

Plug-and-Play Device – no batteries Connects directly into all USB outlets Eliminates need for a card reader On board microprocessor = multi-venue

RESPONSIBLE GAMING NETWORKS

USB biometric flash drive key

Page 20: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Electronic Key – unique for each player Biometric identification of owner

Eliminates sharing of ID amongst players On-board fingerprint scanner & storage (1:1) No central storage of player biometrics

Plug-and-Play Device – no batteries Connects directly into all USB outlets Eliminates need for a card reader On board microprocessor = multi-venue Massive storage capacity (256 Gigabytes)

Coverage across multiple gambling operators Coverage across all channels of distribution:

Venues, internet, self-serve outlets, TV, mobile phones

Coverage across all forms of gambling - gaming, lotteries, wagering, sports, spread betting.

Read/Write 1000 times faster than a smartcard system RESPONSIBLE GAMING NETWORKS

USB biometric flash drive key

Page 21: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Replace card readers in venues with USB outlet

Players insert USB Key and confirm their ownership

Digital cash option No cost to player for device (partitioned

memory) Ideal self-exclusion mechanism Highly accurate player database (since no

sharing)

RESPONSIBLE GAMING NETWORKS

USB biometric flash drive key

Page 22: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Replace card readers in venues with USB outlet

Players insert USB Key and confirm their ownership

Digital cash option No cost to player for device (partitioned

memory) Ideal self-exclusion mechanism Highly accurate player database (since no

sharing)

The only technology built for the internet.

RESPONSIBLE GAMING NETWORKS

USB biometric flash drive key

Page 23: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Internet Gaming ready Already internet compliant USB connectivity for all computers Universal connectivity standard

RESPONSIBLE GAMING NETWORKS

Page 24: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

INTERNET PORTAL

CASINO B

CASINO A

CASINO C

CASINO D

CASINO E

USBPlayer Protection

Key

RESPONSIBLE GAMING NETWORKS

New Internet Model

Page 25: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

INTERNET PORTAL

CASINO B

CASINO A

CASINO C

CASINO D

CASINO E

USBPlayer Protection

Key

RESPONSIBLE GAMING NETWORKS

New Internet Model

Player Authentication Government Taxation

Casino Authentication & Regulatory Supervision

Page 26: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Internet DemonstrationKey distribution & initialisation:

Through casino, lottery kiosks or retail networkProve age & provincial residencyScan and store fingerprint within keyOption to set voluntary loss limitsUnique device with unique digital certificateTake USB key and use on VLTs, slots, internet

gambling, self-serve outlets, TV set-top boxes, mobile phones etc

Internet and venue based kiosks allow players to:Self-exclude, change limits, print reports, access

counsellors

RESPONSIBLE GAMING NETWORKS

Page 27: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Internet Demonstration Demonstrate:

Internet server accessPlayer authentication Player requests

Limit changes Self-exclusion Expenditure reports Support access

RESPONSIBLE GAMING NETWORKS

Page 28: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

New Internet ModelOperator Benefits:

Complete confidence in player identificationComplete confidence in all fund transfersEliminates risks & costs of self-exclusion supervisionEliminates risks & costs of underage gamblingEliminates risks associated with managing player

limits across multiple accounts.Operates in current and next generation gaming

channels.Is an acceptable solution to anti-gambling critics.Delivers a smoother public implementation pathway.

RESPONSIBLE GAMING NETWORKS

Page 29: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

New Internet ModelPlayer Benefits:

One registration covers all operators.One self-exclusion registration across all operators.One set of pre-commitment limits across all

operators.Complete confidence in operators, and money

transfers.

RESPONSIBLE GAMING NETWORKS

Page 30: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

New Internet ModelPlayer Benefits:

One registration covers all operators.One self-exclusion registration across all operators.One set of pre-commitment limits across all operators.Complete confidence in operators, and money

transfers.

Government Benefits:No risks of under-age gambling.Reduces risks of increased internet problem gambling.State-of-residence player identification.Allows for better regulation & taxation of the industry.

RESPONSIBLE GAMING NETWORKS

Page 31: Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Australia 2010 CANADIAN GAMING SUMMIT, CALGARY, CANADA

Questions?Contact

Phillip Ryan Chief Executive Officer Responsible Gaming Networks Pty Ltd Melbourne, Victoria. Australia [email protected] Mobile + 61 417 313 726 www.responsible.com.au

RESPONSIBLE GAMING NETWORKS