philippine air force front line services/paf citizen's...processing of online application for...

CITIZEN’S CHARTER HANDBOOK

2019 (1ST Edition)

PHILIPPINE AIR FORCE

2

I. Mandate

The Philippine Air Force (PAF) organizes, trains, equips and

maintains forces to conduct prompt and sustained air operations to

accomplish the AFP mission.

II. Vision

A professional and competent Air Force responsive to national

security and development.

III. Mission

To organize, train, equip and provide forces in order to conduct

prompt and sustained air operations to accomplish the AFP mission.

3

List of Services

Head Office Page Number Office of Ethical Standards and Public Accountability

Submission of SALN (in bulk only) 7 Public Access/Photocopy/Certified True Copy of SALN Service Information 7-8 Disposition of Offenses under the Delineation of Functions of OESPA 9-11 Philippine Air Force Personnel Management Center

Processing of Online Application for Philippine Air Force Officer Candidate Course 15-20 Processing of Online Application for Candidate Soldier 21-25 Recruitment 25-29 Promotion 29-30 Compulsory or Optional Retirement and Separation 31-32 Resignation 32-33 Commutation of Leave Credits for Retiring/Separating Personnel 33-34 Leave to be Spent Abroad 34-35 PAF Survivor Financial Assistance 36 PAF Mutual Relief System 36-37 Office of the Air Force Provost Marshal

Issuance of OAFPM Loan Clearance 42 Receiving of Complaint 43 PAF One-Stop Shop DLO Clearance System Office of the AC of AS for Personnel, A-1

PAF One-Stop Shop Discipline Law and Order (DLO) Clearance System 46 Office of the Assistant Chief of Air for Civil-Military Operations, OA-7

Civic Action Activities 50 Environmental Activities 51 Socio-Cultural Activities 52 Civil Relation 53 Community Relation 54 Request/Invitation for Static and Kinetic Display 55 Request for Film Recording 56-59 Request for Public Information Support 60 Office of the Air Judge Advocate

Issuance of OAJA Clearance/Certification 64 Authentication of documents 65 Rendering legal advice 66 Air Force Dental Service

Dental Services 70 Examination 70 Preventive Dentistry 71 Periodontics 72 Tooth Restoration 73 Tooth Extraction 74 Endodontics 75

4

Prosthodontics 76 Orthodontics 77 Philippine Air Force Finance Center

Financial Institution Loan Monitoring System (FILMS) 82-83 Other Collateral claims such as Combat Pay, Instructor Pay, Parachutist Pay, Specialist Pay 83-84 Other Collateral Pay (MAGNA-CARTA CE) 85-86 Other Collateral Pay (SUBSISTENCE ALLOWANCE - CE) 86-87 Variable Claim 88-89 PAF Provident Fund Loan 90-91 Payment of Water and Light 92 Cash Advance Processing 93-94 Air Force Medical Service Emergency Medicine 99 Out-patient Services 100 Laboratory Services 101 Pharmacy Services 102 Radiology Services 103 Physical Therapy 104 5213rd Base Services Squadron 520th Air Base Wing

Base Housing and Billeting Branch (BHBB) Office 109-112 Base Facilities and Management Office (BFMO) Clearance 113 Electric and Water Billing Services 114-115 Base Concessionaire Management 118-120 Office of the Air Force Adjutant

Issuance of Statement of Service (SOS) and Military Leave Record 123 Filing for Issuance of Military Leave Record (F-30) 124-125 Issuance of AFP Identification Card (AFPIC) 126 Steps in Securing a Copy of Administrative Orders Using Smart phones 127

5

Office of Ethical Standards and Public

Accountability

6

I. Mandate: Assists and advises the CG, PAF on matters pertaining to the ethical standards and enhancement of values formation in order to maintain good order and discipline among military and civilian personnel of the PAF.

II. Vision: A professional organization operating with highest level of transparency and accountability in performing its mandate.

III. General Function:

To enhance professionalism, promote honesty and integrity in the military service, instill ethical standards and inculcate a strong sense of public accountability among military and civilian human resourse in the pursuit of a common commitment against graft and corruption in the PAF.

IV. Service Pledge:

We, the Officers, Enlisted Personnel and Civilian Human Resource of the Office of Ethical Standards and Public Accountability, lead the promotion of honesty, integrity and public accountability with the end in view of preventing graft and corruption, sworn to serve with utmost responsibility, duty, and efficiency.

7

1. Submission of SALN (in bulk only)

Office or Division: SALN Branch

Classification: Simple

Type of transaction: Government to Citizen Who may avail: All PAF personnel and Civilian Employees

CHECKLIST OF REQUIREMENTS WHERE TO SECURE SALN of PAF Personnel in bulk Respective Unit

CLIENTS STEP AGENCY ACTIONS

FEES TO BE

PAID

PROCESSING TIME

PERSON RESPOSIBLE

Unit representative to proceed and submit to Duty Office Guard/ SALN Branch Personnel at OESPA, PAF

Duty Office Guard receives SALN files in bulk

Check all the required documents/ attachments

None 20 mins Duty Office

Guard/SALN Branch Personnel

2. Public Access/Photocopy/Certified True Copy of SALN Service

Information

Office or Division: SALN Branch

Classification: Simple Type of transaction: Government to Citizen

Who may avail: All PAF personnel and Civilian Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE Fill-up Request Form OESPA Office, Duty Office Guard


FEES TO BE

PAID

PROCESSING TIME

PERSON RESPOSIBLE

Requesting Party to fill-up Request Form available at Duty Office Guard/SALN

Duty Office Guard/ SALN Branch Personnel provides the Request Form

None 5 mins Duty Office Guard/

SALN Branch Personnel

8

Branch Personnel at OESPA, PAF stating the purpose of acquiring the copy of SALN

Presents Request Form and/or Authorization Letter (if not personally applied) with two (2) valid Ids

Personnel of SALN Br receives, verifies and checks the completeness of documents presented

None 5 mins

Verifies if requested SALN is on file, retrieves it and presents the same to the records Chief for screening

None 15 mins

If the request is denied, SALN Br Personnel will inform the requesting party on the cause of denial and/or remedy

None 5 mins

Duty Authenticating Officer will screen the copy of SALN and authenticates thereafter

None 15 mins Authenticating Officer

Claims and Logs out

Duty Office Guard will release the SALN copy to the requesting party

None 5 mins Duty Office Guard of

OESPA, PAF

9

3. Disposition of Offenses under the Delineation of Functions of OESPA

Office or Division: Intel and Investigation Branch

Classification: Highly Technical Type of transaction: Government to Citizen

Who may avail: All PAF personnel and Civilian Employees CHECKLIST OF REQUIREMENTS WHERE TO SECURE *Complaint Sheet *Military ID/Dependents ID/ Any Government Issued ID *PSA Documents (Marriage Cert if Married, Birth Certificate of Child)

*Duty Intel and Ives Personnel *Military ID (OAFA, PAF) *PSA


FEES TO BE

PAID

PROCESSING TIME

PERSON RESPOSIBLE

Complainant Receives and Logs-in the complaint

None 2 mins Duty Investigator

-Initial interview -Advise the complainant on the procedure

None 2 hrs Duty Investigator

Filling-up of complaint sheet

Assists the client in filling up the complaint sheet

None 1 hr Duty Investigator

Submission of complaint Affidavits and other supporting documents

Informs the complainant to submit necessary documents to support her claims within 5 working days

None 5 working

days Investigator on case

- Summon the respondent for mediation - Direct complainant to appear on scheduled date

None

7 working days for

Luzon area; 14 working

days Visayas and Mindanao

areas

Investigator on case

During mediation proceeding, if the parties opt to settle amicably their issues/problems, following documents shall be accomplished:

None 2 working


10

-Written Deed of Agreement -Class “E” Allotment -Affidavit of Desistance -Documents necessary to the implementation of Class “E” Allotment

Proceed to investigation

None

60 working days upon filing of the complaints


-If mediation failed and complainant insists to pursue his/her complaint, respondent is required to submit his/her Counter- Affidavit to answer the complaint within 10 working days -Submission of additional evidence of the complainant

None

10 working days


OESPA, PAF may recommend the following: -Dropped and closed due to amicable settlement -Dropped and closed for lack of merit -Dropped and closed for insufficiency of evidence -Demotion -Discharged from the military service

None 7 working


SDF for the case recommendation will be routed to different Offices prior to CG, PAF approval/disapproval

None 15 working

days CG, PAF

11

Request to OA-1 for issuance of appropriate order

None Duty Investigator

- Inform the complainant on the final resolution on his/her complaint - Inform the respondent on the resolution of the complaint against him

None Duty Investigator

Appeal can be done within 15 working days from receipt of the resolution

None 15 working

days

12

V. Feedback and Complaints

FEEDBACK FORM We value your feedback. Please let us know how well we have served you by completing this form. You may use this form for compliments, complaints or suggestions. (Pinapahalagahan namin ang inyong mga hinaing. Nais naming malaman kung paano namin lalong mapabuti ang paghatid ng aming serbisyo sa pamamagitan ng inyong papuri, reklamo o puna, at suhestiyon.) Nature of Transaction/Uri ng transaksiyon (Check the choices below/Guhitan ang mga pagpipilian sa ibaba):

󠄫 Compliment (Papuri)󠄫 󠄫 Complaints (Reklamo/Puna) 󠄫 Issuance of SALN 󠄫 Issuance of Certification 󠄫 Inquiries (Katanungan) 󠄫 Suggestion (Suhestiyon)

_________________________________________________________________________________________________________________________________________________________________________________________________________ Name/Pangalan (optional/maaring ipagpaliban) ___________________________________________________________________ Contact Number/Telepono (optional/maaring ipagpaliban) _____________________ Mailing Addres/Tirahan (optional/maaring ipagpaliban) ___________________________________________________________________ Person/Unit/Division involved (tao o yunit na sangkot) ___________________________________________________________________ Date of Transaction (Petsa ng Transaksiyon)_______________________________ Time of Transaction (Oras ng Transaksiyon)________________________________

FEEDBACK AND COMPLAINTS MECHANISM

Isumbong Mo Kay Chief 09959961375

OESPA, HPAF 09551155772

arta.gov.org [email protected] [email protected] 478-5091 | 478-5099

13

Philippine Air Force Personnel Management

Center

14

I. Mandate:

Institutionalization of PAF Human Resourse Management Sysytem.

II. Vision:

Professional, competent and values-centered personnel responsive to the

human resource needs of the PAF.

III. Mission:

To provide personnel management services in support of the PAF mission.

IV. Service Pledge:

Integrity, Service, Teamwork and Professionalism.

“Every officer, enlisted personnel and civilian employee must endeavor to

provide consistent high quality service to all PAFPMC clients in order to

provide efficient personnel management system in the support of the

Philippine Air Force mission.”

15

1. Processing of Online Application for Philippine Air Force

Officer Candidate Course

The Online process of accepting applicants of the Philippine Air Force for

Officer Candidate Course in the Philippine Air Force.

Office or Division: Procurement and Testing Department Classification: Highly Technical

Type of transaction:

G2C

Who may avail: Civilian and Enlisted Personnel Applicants CHECKLIST OF REQUIREMENTS WHERE TO SECURE

INITIAL REQUIREMENTS DURING EXAMINATION:

AFPSAT & PAFGCT Examination

Permit(1 Copy each)

Online Registration

PSA Birth Certificate (1 Original, 1 Photocopy)

PSA

Transcript of Records

(1 Original, 1Photocopy)

School Registrar

2x2 picture with white background

(2 pcs Original)

Any photo studio

AFPSAT Individual Result Form(1 Original & 1 Photocopy)- If already taken

Any AFP Branch of Service where the applicant took the AFPSAT (if applicable)

Examination permit (1 copy) Online Registration

2 Valid IDs SSS, GSIS, LTO, PRC,COMELEC, NBI, PHILHEALTH, SCHOOL, DFA

FOR SUBMISSION UPON

PASSING THE EXAM AND PFT:

DLO clearance (for EP),

(1 original, 1 authenticated

Photocopy)

OA-1 For authentication at OAJA

Summary of Information (for

EP),

(1 original, 1

authenticatedPhotocopy)

PAFPMC For authentication at OAJA

Transcript of Records

(2 authenticated Photocopies)

School Registrar For authentication at OAJA

Personal History Statement (PHS),

300th AISW For authentication at OAJA

16

(1 original, 1 authenticatedPhotocopy)

3x5 picture (Whole Body), (2 original)

Any photo studio

PSA Issued Birth Certificate (3 authenticated Photocopies)

PSA For authentication at OAJA

PSA Issued Marriage Contract of Parents



Barangay Clearance (2 authenticated Photocopies)

Barangay Hall For authentication at OAJA

Local Police Clearance (2 authenticated Photocopies)

Local PNP Office For authentication at OAJA

NBI Clearance (2 authenticated Photocopies)

NBI Office For authentication at OAJA

Mayor’s Clearance (2 authenticatedPhotocopies)

Local Municipality For authentication at OAJA

Municipal Trial Court Clearance (2 authenticatedPhotocopies)

Municipal Trial Court Office For authentication at OAJA

Regional Trial Court Clearance (2 authenticatedPhotocopies)

Regional Trial Court Office For authentication at OAJA

Provincial PNP Clearance (C-2 or R2)

(2 authenticatedPhotocopies)

Provincial PNP Office For authentication at OAJA

Certificate of No Marriage (2 authenticatedPhotocopies)


Affidavit of Parent’s consent (21 years old and below) (2 authenticatedPhotocopies)

Any Attorney’s Office or OAJA

Resume (14 Original)

Tax Identification Number (TIN) Any BIR Office

PhilHealth Number Any PhilHealth Office

PAG-Ibig MID Nr Any PAG-Ibig Office

GSIS Fully Accomplished Application Form (1 Original)

Any GSIS Office

CLIENT STEPS AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.Using the preferred internet browser, go to the official PAF Website with URL: https://www.paf.mil.ph

The administrator will monitor the online application

NONE

2 – 3 minutes

Recruitment

Branch Personnel,

PTD

17

In the PAF Homepage, look for the section “Join the PAF” and click the hyperlink labeled as “Click Here to Apply Online”. You will then be directed to the PAF Online Registration Dashboard.

2. For applicants who have not yet taken the AFPSAT, you shall be required to accomplish STEP 2 at the Dashboard by clicking the “AFPSAT E-Portal” http://afpsat.afp.mil.ph and fill up the basic information needed.

The administrator will monitor the online application

NONE

5 – 10 minutes

Recruitment

Branch Personnel,

PTD

3. Log in Form (https://recruitment.airforce.mil.ph) If you are a new applicant, click the “Create New Account” button. After you are directed to a new page, be ready to input your email address and user name. Read and place a check on the “Terms of Conditions and Use” and input the correct CAPTCHA code. Then, click on

Verify the electronic application form and check authenticity of documents uploaded by the applicants.

NONE

15 –

25minutes

Recruitment

Branch Personnel,

PTD

18

“Create New Account” button.

If you have already created your account, check your email for any notification. Click on the link provided in order to log in and then fill up all the information needed and upload the attachments.

4. Check your email if there’s any notification prior to downloading/printing your exam permit.

The administrator will verify the completeness of their application and confirm the application by putting their application on process

NONE

7- 10 Days

Recruitment

Branch Personnel,

PTD

5.Report at the Processing Centers or Venue of Examination on the scheduled examination

Check authenticity of documents and exam permit of the applicants

NONE

Recruitment

Branch Personnel,

PTD

OIC,

Mobile Testing Team

Head,

PTD

6. Initial screening on the applicants before taking the qualifying examinations

Conduct Limited Physical examination to the applicants

NONE

3 – 5minutes

Recruitment

Branch Personnel,

PTD

DP/Admin

Personnel,

PAF Processing

Centers

19

7. Exam proper Administer the Qualifying exam

NONE Testing

Branch Personnel,

PTD

OIC, Mobile Testing

Team

Head,

PTD

8. Wait for the result of the examination

PTD, PAFPMC shall publish the results thru the PAF Website and shall inform the applicants via text message and call

NONE 15 days after the last scheduled date of examination

Recruitment Branch

Personnel,

PTD

9. Issuance of authority to undergo Physical Fitness Test (PFT)

Inform the applicants through text or call and post on the website and Facebook page the list of passers

NONE 1 – 2 Days DPDA Personnel, OA-1

Recruitment

Branch Personnel,

PTD

10. Physical Fitness Test

PAFPMC shall supervise the conduct of PFT by the AFSSG

NONE 3 hours AFSSG Personnel

Recruitment

Branch Personnel,

PTD

11. Top 160 successful applicants who will undergo Physical/Medical Examination

Inform the applicants through text and call

NONE Recruitment Branch

Personnel, PTD

12. Submission of Supporting documents

Recruitment Br, PTD shall inform the applicants to

NONE 45 Days Recruitment Branch

Personnel, PTD

20

submit the necessary documents

13. Applicants must take the Special Written Examination (SWE)

Testing Br, PTD shall administer the SWE

NONE 1 Day Testing Branch

Personnel, PTD

14.Board Interview Inform the applicants through text and call

NONE 1 Day PAFOCCAB

Members

Recruitment Branch

Personnel, PTD

15. Publication of top 80 successful applicants who will undergo 15 months training


NONE 2 - 3 Days Recruitment Branch

Personnel,

PTD

16.Reporting for training at PAFOCS

PAFPMC shall Turn-over the Officer candidates to AETDC, FAB, Lipa City, Batangas

NONE 1 Day Head, PTD

Recruitment

Branch Personnel,

PTD

C1,

AETDC

17. Conduct Limited Physical Examination

PTD personnel will supervise

NONE 2 Days

CO, FABH, AETDC

Recruitment

Branch Personnel,

PTD

18. Conduct of Physical Pre-conditioning exercises

NONE 5 Days PAFOCS and AFSSG

Personnel

19. Start of training NONE Cmdt, PAFOCS, AETDC

PAFOCS

Personnel, AETDC

21

2. Processing of Online Application for Candidate Soldier

The Online process of accepting applicants of the Candidate Soldier in the

Philippine Air Force.

Office or Division: Procurement and Testing Department

Classification: Highly Technical Type of transaction:

G2C

Who may avail: Civilian applicants

CHECKLIST OF REQUIREMENTS WHERE TO SECURE

INITIAL REQUIREMENTS DURING EXAMINATION:

AFPSAT&PAFGCT Examination Permit(1 Copy each)

Online Registration

AFPSAT Individual Result Form (1 Original & 1 Photocopy)- If already taken

AFP Branch of Service where the applicant took the AFPSAT examination (If applicable)

PSA Birth Certificate (1 Original) PSA Office/Local Municipality

Transcript of Records(1 Original) School

2x2 picture with white background(2 pcs Original)

Any Photo Studio

Two (2) Valid IDs SSS, GSIS, LTO, PRC, COMELEC, NBI, PHILHEALTH, SCHOOL, DFA

FOR SUBMISSION ONCE THE

APPLICANT PASSED

THEQUALIFYING EXAM AND PFT:

PSA Birth Certificate (3 authenticated Photocopies)

PSA Office For authentication at OAJA

Transcript of Records (2authenticatedPhotocopies)

School For authentication at OAJA

Personal History Statement (PHS),

(1 Original and 1AuthenticatedPhotocopy)

300th AISW For authentication at OAJA

3x5 Whole Body Picture(2 pcs Original)

Any Photo Studio

Certificate of No Marriage - PSA Copy



Barangay Clearance (2 Authenticated Photocopies)

Local Barangay For authentication at OAJA

Local Police Clearance (2 AuthenticatedPhotocopies)

Local Police Station For authentication at OAJA

Mayor’s Clearance (2 AuthenticatedPhotocopies)

Local Municipality For authentication at OAJA

22

Municipal Trial Court Clearance (2 AuthenticatedPhotocopies)

Municipal Trial Court Office For authentication at OAJA

Regional Trial Court Clearance (2 Authenticated Photocopies)

Regional Trial Court Office For authentication at OAJA

Provincial PNP Clearance (C-2 or R2)

(2 Authenticated Photocopies)

Provincial PNP Station For authentication at OAJA

NBI Clearance (2 Authenticated Photocopies)

NBI Office For authentication at OAJA

PSA Issued Marriage Contract of Parents

(2 Authenticated Photocopies)


Affidavit of Parent’s consent (21 years old and below)

(2 Authenticated Photocopies) Any Attorney’s Office or at OAJA

Resume (14 Original)

Tax Identification Number (TIN) Any BIR Office

PhilHealth Number Any PhilHealth Office

PAG-Ibig MID Nr Any PAG-Ibig Office

GSIS Fully Accomplished Application Form (1 Original)

Any GSIS Office


FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

1. Using the preferred internet browser, go to the official PAF Website with URL: https://www.paf.mil.ph

In the PAF Homepage, look for the section “Join the PAF” and click the hyperlink labeled as “Click Here to Apply Online”. You will then be directed to the PAF Online Registration Dashboard.

Monitor the online application

None 2-3 mins Recruitment Br Personnel, PTD

2.For applicants who have not yet taken the AFPSAT, you shall be required to

Monitor the online application

None 5 – 10 mins Recruitment Br Personnel, PTD

23

accomplish STEP 2 at the Dashboard by clicking the “AFPSAT E-Portal” http://afpsat.afp.mil.ph and fill up the basic

information needed.

3.Log in Form

(https://recruitment.airforce.mil.ph) If you are a new applicant, click the “Create New Account” button. After you are directed to a new page, be ready to input your email address and user name. Read and place a check on the “Terms of Conditions and Use” and input the correct CAPTCHA code. Then, click on “Create New Account” button.

If you have already created your account, check your email for any notification. Click on the link provided in order to log in and then fill up the all the information needed and upload the attachments.

Verify the electronic application form and check authenticity of documents uploaded by the applicants.

None 15 – 25 mins Recruitment Br Personnel, PTD

4.Check your email if there’s any notification prior to downloading/printing your exam permit.

Verify the completeness of their application and confirm the application by putting their application on process

None 7- 10 Days Recruitment Br Personnel, PTD

5.Report at the Processing Centers or Venue of

Check authenticity of documents and

None

Recruitment Br Personnel, PTD

24

Examination on the scheduled examination and bring the initial requirements prior to take the examination

exam permit of the applicants

OIC, Mobile Testing Team

Head, PTD

6.Initial screening on the applicants before taking the qualifying examinations

Conduct Limited Physical examination to the applicants None 3 – 5 mins


Head, PTD

DP/Admin Personnel,

PAFProcessing Center

7.Exam proper Administer the Qualifying exam

None 3 – 4 hrs

Testing Br Personnel, PTD

Head, PTD

OIC, MTT

8.Wait for the result of the examination

Publish the results thru the PAF Website and shall inform the applicants via text and call

None

15 days after the last scheduled

date of examination

Testing Br Personnel, PTD

Head, PTD

CO, PAFPMC

9.Issuance of authority to undergo Physical Fitness Test (PFT)

Inform the applicants through text or call and post on the website and Facebook page the list of passers

None 1 – 2 Days

DPDAPersonnel,

OA-1


10.Physical Fitness Test

PAFPMC shall supervise the conduct of PFT by the AFSSG

None 3 Hours

AFFSG Personnel

and Recruitment Br Personnel, PTD

11.Submission of Supporting documents

Inform the applicants to submit the necessary documents

None 10 Days


Head, PTD

12.Announcement of top successful applicants who will undergo Physical/Medical Examination


None 45 Days


Head, PTD

25

13.Board Interview Inform the applicants through text and call None 2 – 3 Days

PAFOCCAB Members

Head, PTD


14.Publication of top successful applicants who will undergo the 4 months training


None 2 - 3 Days


Head, PTD

CO, PAFPMC

15.Reporting for Training at PAFBMS

PAFPMC shall turn-over the Candidate Soldiersto AETDC, FAB, Lipa City, Batangas

None 1 Day

Head, PTD


C1, AETDC

16.Conduct Limited Physical Examination (LPE)

Supervise the conduct of LPE

None 5 Days


CO, FABH

17.Start of training

None

Cmdt, PAFBMS

PAFBMSPers,

PAFBMS

3. Recruitment

Office or Division: Civilian Employees Affairs Department


Type of Transaction: G2C

Who may Avail: Civilian Applicants


Personal Data Sheet (CS Form No.

2012 Revised 2017) Downloadable online

Authenticated copy of Eligibility Civil Service Regional Office

Transcript of Records School

Diploma

PSA Marriage Contract (if applicable)

Philippine Statistics Authority

PSA Birth Certificate Philippine Statistics Authority Medical Clearance - (with laboratory

Results) AFGH

Local Clearances

Barangay Clearance Respective Offices/Bureau

26

Mayor's Clearance Police Clearance RTC Court Clearance NBI Clearance D.I. PNP Clearance

Personal History Statement 300th AISW


FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

Publication of Vacant Positions None

At least 10 calendar days

CEAD, PAFPMC

Know the vacant positions in the PAF through the posted publications

None

Submit Application at CEAD, PAFPMC

RecruitmentCiv HR to assess the applicant’s qualifications vis-à-vis the CSC Qualification Standards

None 5 mins CEAD,

PAFPMC

Wait for the schedule of the qualifying examination

None

2 days after the last day of publication of

vacant positions

Inform applicants on the schedule of examinations

10 days after the qualifying examination

CEAD, PAFPMC

Take the Civ HR Qualifying Examination (Civ HR QE)

Administer the Civ HR QE

None 2 hours Testing Branch, PTD, PAFPMC

Check and release the result of the qualifying examination

None 10 working

days Testing Branch, PTD, PAFPMC

Shortlist and line up applicants for the HRMPSB deliberation based on the result of the Civ HR and the

None

1 day after the receipt of the Civ HR QE

result

CEAD, PAFPMC

27

quota per vacant position item.

Inform the applicants on the result of the Civ HR QE and schedule of the HRMPSB deliberation

1 day after the determination of the line-up

for the HRMPSB

Deliberation

-Attend HRMPSB deliberation -Take the Computer Test

-Conduct interview and assessment -Conduct Computer Test

None

-20 mins

-15 mins

-HRMPSB -OA1

Finalize the Comparative Ranking/Result of the HRMPSB Deliberation

None 2 days after

the deliberation

CEAD/HRMPSB

Notify the applicants on the result of the HRMPSB Deliberation and inform the selected applicantsto submit requirements for probable appointment

1 day after the determination of the final HRMPSB deliberation result

CEAD, PAFPMC

Request for Medical –Physical-Psychological Exam of applicants at AFGH

1 day after the determination of the final HRMPSB deliberation result

CEAD, PAFPMC

Complete the requirements

None 2 days

CEAD, PAFPMC

Fill out the Personal History Statement (PHS)

Evaluate the correctness and completeness of the filling out of the PHS and assist the applicants in the fingerprinting on the PHS

None 2 hrs 300th AISW

28

Submit complete requirements to CEAD, PAFPMC

Evaluate completeness of the requirements and correctness of filling out of the PDS

None

30 minutes CEAD,

PAFPMC

Request for A2 Clearance

None

1 day upon receipt of the PHS and complete clearances

CEAD, PAFPMC

Prepare and process the Minutes/Resolution of the HRMPSB Deliberation and other required supporting appointment documents (PDF, Appointment Form, Justification, Certification of Funds, etc.)

45 working days

CEAD, PAFPMC

Conduct Background Investigation to applicants

OA2

Wait for the notice on the schedule of the Medical-Physical-Psychological (MPP) Exam

Inform applicants on the schedule of MPP Exam

AFGH

Conduct MPP Exam

AFGH

Submit Result of the MPP Exam to CEAD, PAFPMC

Within the day upon issuance of AFGH of the

MPP Clearance

Submit Result of the BI/A2 Clearances of Applicants

Within 45 days from the

receipt of A2 Clearance

request

OA2

29

Prepare Completed Staff Work (CSW) of appointment folders and transmit to OA1

Within 3 days from the

receipt of MPP and A2

Clearances of Applicants

CEAD, PAFPMC

Prepare/Process SDF of HRMPSB Minutes/Resolution and appointmentsfor CG’s approval

Within 10

working days after receipt

DCA, OA1

Oath Taking of Appointees

Within 2 days upon receipt of

approved appointments

4. Promotion



Type of Transaction: G2G

Who may Avail: Civilians


Work Experience Sheet Unit

Indorsement from Unit

Personal Data Sheet (CS Form No. 2012 Revised 2017)

Downloadable online

Authenticated copy of Eligibility Civil Service Regional Office

Transcript of Records School

Diploma

DLO Clearance OA1

Individual Performance Commitment and Review (IPCR)

Concerned Personnel

PSA Marriage Contract (if applicable) Philippine Statistics Authority

PSA Birth Certificate


FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

Send PAF Message of the vacant positions for deliberation

None

2 weeks before the deadline of

submission of application

CEAD, PAFPMC

30

Forward application (endorsed by Commander) and requirementsat CEAD, PAFPMC

None Civ HR and Unit

concerned

Line upand inform final schedule of deliberation None

Within 2 days after the

deadline of submission of applications

CEAD, PAFPMC

Attend HRMPSB Deliberation

Conduct Board Deliberation None

CEAD, PAFPMC and

HRMPSB

Finalize HRMPSB Deliberation Result

Within 2 days after the

HRMPSB Deliberation

CEAD, PAFPMC and

HRMPSB

Inform internal applicants on the Deliberation Result and advise selected promotees tosubmit promotional appointment requirements

None

12 working days

CEAD

Prepare Minutes/Resolution of Deliberation, PDF, Appointment Forms

None

Submit requirements to CEAD, PAFPMC

None

Within 2 weeks after notice on

the result of deliberation

Prepare Completed Staff Work (CSW) of appointment folders and transmit to OA1

Within 3 days from the receipt of requirements

CEAD, PAFPMC

Prepare/Process SDF of HRMPSB Minutes/Resolution

Within 10

working days after receipt of

DCA, OA1

31

and CSW of appointments for CG’s approval

CSW of appointment

folders

Inform selected promotee on the approval of his/her appointment

None

Within 2 days upon receipt of

approved appointments

CEAD, PAFMC

Oath of Office/Assumption to duty

None

Within 5 days upon receipt of approved appointments

CEAD, PAFPMC/DCA, OA1

5. Compulsory or Optional Retirement and Separation




Who may Avail: Civilian Employees


Basic Request

Unit

AGO Form 110 with picture

Indorsement from Unit signed by Unit Commander

Retirement Form (for RA 1616 only)

Application for Life Insurance Benefit (GSIS Form)

Original copy of GSIS policy contract

Unit Clearance

DLO Clearance DLO

AFAC Clearance AFAC

PSA Birth Certificate (for RA 8291 only) Philippine Statistics Authority

Latest SALN Person concerned

Waiver for Physical/PE Result Unit Declaration of Pendency/Non-Pendency Case


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Complete required documents for submission to CEAD, PAFPMC

Ensure completeness of documents

None CEAD

Prepare STL for indorsement to OA1 requesting approval by CG,

None 1 day CEAD

32

PAF on the said request

Issuance of Orders once the request for retirement/separation has been approved

None OAFA

6. Resignation






Resignation Letter

Unit



Unit Clearance

DLO Clearance DLO

AFAC Clearance AFAC

Statement of Last Payment AFFC

Service Record PAFPMC

Integrated Performance and Commitment Review (IPCR) Concerned Personnel

Latest SALN

Waiver for Physical/PE Result

Unit CSC Form 6 - Leave Form (if to commute leave credits)

Leave Ledger (if to commute leave credits)

Ombudsman Clearance Office of the Ombudsman


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



None CEAD

33

Prepare STL for indorsement to OA1 requesting approval by CG, PAF on the said request

None 1 day CEAD

Request for Ombudsman Clearance

PhP150.00 2 days CEAD

Issuance of Orders once the request for resignation and commutation (if applicable) has been approved

None OAFA

Preparation of STL to AFFC for processing of the commutation

None 1 day CEAD

7. Commutation of Leave Credits for Retiring/Separating Personnel





CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Resignation Letter

Unit AGO Form 110 with picture


Unit Clearance

DLO Clearance DLO

AFAC Clearance AFAC

Statement of Last Payment AFFC


Latest SALN Concerned Personnel

Waiver for Physical/PE Result Unit

34

CSC Form 6 - Leave Form (if to commute leave credits)

Leave Ledger (if to commute leave credits)

Ombudsman Clearance Office of the Ombudsman


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



None CEAD


None 1 day CEAD

Request for Ombudsman Clearance

PhP150.00 2 days CEAD

Issuance of Orders once the request for commutation has been approved

None OAFA

Prepare of STL to AFFC for processing of the commutation

None 1 day CEAD

8. Leave to be Spent Abroad






Basic Request Unit


35


Unit Clearance

DLO Clearance DLO

AFAC Clearance AFAC

Photocopy of Passport and Visa (if applicable)

Concerned Personnel


Latest SALN Concerned Personnel

Integrated Performance and Commitment Review (IPCR) Unit CSC Form 6 - Leave Form

Affidavit Concerned Personnel

Travel Insurance


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE


Ensure completeness of documents None CEAD


None 1 day CEAD

Forward request to OTAG, GHQ (for Civ HR SG-18 and above)

None 1 day CEAD

Issuance of Orders once the request for commutation has been approved

None OAFA

Inform requesting unit of the approval of the applied leave to be spent abroad

None 1 day CEAD

36

9. PAF Survivor Financial Assistance






Basic Request

Unit Indorsement from Unit signed by Unit Commander

Death Certificate of deceased family member

Concerned Personnel Birth Certificate

Marriage Contract (if applicable)

Latest Payslip


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



Prepare STL to AFFC for processing

None 1 day CEAD

10. PAF Mutual Relief System






Death Certificate

Concerned Personnel

Marriage Certificate (if claimant is spouse)

Waiver of Rights to Claim (if there is more than 1 claimant)

Photocopy of ID of Claimant

Certificate of Lifetime Membership (if applicable)


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

37



Prepare STL to AFFC for processing

None 1 day CEAD

38

V. FEEDBACK AND COMPLAINTS

Feedback and Complaints Mechanisms

Complaint Box at PAFPMC Procurement and Testing Department, Testing

Branch, Col Jesus Villamor Air Base, Pasay City

Survey form during conduct of examinations

Philippine Air Force Personnel Management Center official Facebook page

iPM and SMS mo si CO, PAFPMC (Provide Messages and Suggestions to

improve the Management Systems and Services of PAFPMC)

LTC Antonio Rafael H Abundabar PAF (GSC)

Cp Nr: 09162180523

FB Account: Abundabar Tony

39

VI. LIST OF FIELD OFFICES/PROCESSING CENTER

Recruitment Processing Centers

Head Office:

Philippine Air Force Personnel Management Center Procurement and

Testing Services, Col Jesus Villamor Air Base, Pasay City

Field Office/Processing Centers:

Luzon

ODP, 600th ABG, Clark Air Base, Mabalacat City, Pampanga

W1, 5th FW Basa Air Base, Floridablanca, Pampanga

W1, 58-th ACWW, San Fernando City, La Union

ODP, TOG 1, Loakan Airport, Baguio

ODP, TOG 2, Cauayan Airport, Cauayan City, Isabela

ODP, TOG 3, Camp Servillano Aquino, Tarlac City

C1, AETDC, Fernando Air Base, Lipa City

W1, TOWWEST, Antonio Bautista Air Base, Puerto Princesa City,

Palawan

Visayas

ODP, 560th, ABG, BGEN Benito N Ebuen Air Base, Lapu-Lapu City

ODP, TOG 6, Dingle, Ilo-ilo City

ODP, TOG 6 TACP, Camp Alfredo Montelibano, Bacolod City

ODP, TOG 8, Tacloban City

528th DAST, Negros Oriental State University Main Campus II,

Dumaguete City

Mindanao

ODP, 530th ABG, Edwin Andrews Air Base, Zamboanga City

ODP, TOG 10, Cagayan de Oro City

ODP, TOG 11, Sasa, Davao City

ODP, TOG 12, Datu Odin Sinsuat, Cotabato City

ODP, TOS, Rajah Buayan Air Station, General Santos City

40

Office of the Air Force

Provost Marshal

41

I. Mandate:

To effectively and strictly adhere all matters pertaining to the maintenance of

order and discipline, enforcement of laws, orders and regulations in support to the

accomplishment of the PAF mission.

II. Vision:

Zero Offense, Zero Tolerance

III. General Function:

Assists and advises the CG, PAF by keeping him informed on all matters pertaining to the maintenance of order and discipline; enforcement of laws, orders and regulations.

IV. Service Pledge:

We, the military and civilian personnel of the Office of the Air Force Provost Marshal, Headquarters Philippine Air Force commit to serve our clientele both the military and civilians and adhere to the rule of law.

Specifically we shall:

Address all complaints whether walk-in or letter complaint accordingly by its

merit.

Act on complaints with cause/substantiated by summoning the respondent for

confrontation. If no amicable settlement will be arrived at, respondent will be

summoned to shed light on the complaint against him/her and shall be given ample

time to present pieces of evidence and witnesses.

Oblige the investigator on the case, after thorough evaluation, to prepare the

Investigation Report (IR) containing the necessary attachments/exhibits collated with

the dispositive portion containing the investigator’s recommendation. Likewise, the

investigator prepares the SDF of AFPM addressed to the approving authority (CG,

PAF) summarizing the facts and finding on the case with the recommendation. Then,

it will be submitted to AFPM for his appreciation/approval/signature.

Submit to CG, PAF the final copy of the SDF upon AFPM’s approval and

signature thereon in coordination with AJA and concurrence of A-1 and A-2 (for cases

of their concern) thru CAS and VC, PAF for approval of the recommended action.

Inform the Unit Commander concerned of the recommended action as

approved by CG, PAF.

Treat all complaints with utmost confidentiality.

42

1. Issuance of OAFPM Loan Clearance

The Office of the Air Force Provost Marshal issues loan clearances that the

Case Documentation and Monitoring System (CDMS) records do not show any

pending case against the loan applicants.

Office or Division: Administrative Branch

Classification: Complex Type of Transaction Loan Clearance

Who may avail: a. Active military personnel b. PAF Civilian Human Resource

CHECKLIST OF REQUIREMENTS WHERE TO SECURE For loan clearance: For Married Military/Civilian Personnel: 1. Unit non-pending case 2. Duly signed certification of Spouse’s Consent. 3. Dependent ID or any valid ID of spouse. For Single Military/Civilian Personnel:

1. Unit non-pending case duly issued by 2. Certification of single status

Unit Provost Marshal (PM) or Inspector General (IG). AFA/agency issuing the valid ID Unit PM or IG Unit Admin Officer


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Present loan form and/or request for loan clearance

Receive and process the loan clearance

None 1-2 minutes Duty NCO

Fill-up the loan clearance form and file copy

Record check name of loan clearance requester

None 1-2 minutes Duty NCO

Log-in for loan clearance control number

Admin Officer will sign the loan clearance

None 1 minute Admin Officer/

Authorized Signatories

Receives copy of loan clearance

OAFPM releases the loan clearance

None 1 minute Duty NCO

43

2. Receiving of Complaint

The Office of the Air Force Provost Marshal receives and addresses all

complaints whether walk-in or letter complaint accordingly by its merit.

Office or Division: Public Assistance and Complaint Branch Classification: Simple

Type of Transaction Complaint

Who may avail: a. Active/Retired Military Personnel b. Active/Retired Civilian Employees c. Civilian Complainants

CHECKLIST OF REQUIREMENTS WHERE TO SECURE Complaint Sheet/Letter Complaint Relevant/Pertinent Supporting Documents

CLIENT STEPS

AGENCY ACTIONS FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Complainant files complaint

Interview complainant None 20 - 30 mins Duty

Investigator/NCO

Summon complainant and respondent

Prepares summons to complainant and respondent

None 1 - 2 mins Duty

Investigator/NCO

Complainant and respondent appear before OAFPM as summoned

Sets parties for confrontation and mediation for possible amicable settlement

None 20 – 40 mins Duty

Investigator/NCO

Complaint referred to Unit assignment of respondent, if parties failed to amicably settle, to conduct formal investigation

Unit conducts formal investigation: Interviews and obtains sworn statements of complainant, respondent and witnesses. Requires submission of evidence (especially documentary evidence). Issues Formal Charge to respondent. Prepares Report of Investigation (ROI).

None 30 days Unit Investigator

44




OESPA, HPAF 09551155772

arta.gov.org [email protected]

[email protected] 478-5091 | 478-5099

45

PAF One-Stop Shop DLO Clearance System

Office of the AC of AS for Personnel, A-1

Internal Service

46

PAF One-Stop Shop Discipline Law and Order (DLO) Clearance System aims to

speed up the long process of the Philippine Air Force DLO clearance issuance by

systemizing the process of checking and flagging of personnel with pending case(s)

or derogatory remark(s) in various clearing offices/units such as but not limited to OA-

2, OAFPM, OAJA, OESPA and OA-1.

The DLO Clearance is issued to PAF military and civilian personnel to support their

request for Promotion, Reenlistment, Awards, Schooling, Commissionship, Call to

Active Duty, Filler Officer Duty, ETAD/SOT and all other request with similar purpose.

Office or Division: Office of the AC of AS for Personnel, A-1


Type of Transaction: Government to Government

Who may avail: All PAF Military and Civilian Personnel CHECKLIST OF REQUIREMENTS WHERE TO SECURE

PAF Assigned Personnel

Basic Request (1 original copy) Unit of requesting party

GHQ Assigned Personnel

Basic Request (1 original copy)

Non-pending Case Clearance(1 original copy)

Unit of requesting party


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSI

BLE

Submit the required document(s) to DLO shop for initial assessment

Receive the required document(s) and check for completeness

None

1 Minute

NCOIC, DPDA and Clearance Clerk

Proceed to waiting area Start processing the request of DLO clearance

2 Minutes

Receive the DLO clearance

Issue the DLO clearance

1 Minute

Sign on the receiving log book

Ensure completeness of data in the receiving log book

1 Minute

TOTAL None 5 Minutes

47

Feedback and Complaint


How to send feedback Answer the feedback form and drop it at the designated drop box located at Office Guard Lobby, OA-1. Contact info: 854-6710; 09055438889 or [email protected]

How feedbacks are processed

Every Friday, the Director, DPDA and NCOIC, DPDA open the drop box and compiles and records all feedback submitted. Feedback requiring answers will be addressed immediately. The answer of the Office will be relayed to the concerned within three (3) days of the receipt of the feedback.

How to file a complaint Answer the complaint form and drop it at the designated drop box located at Office Guard Lobby, OA-1. Complaints can also be filed via telephone call. Make sure to provide the following information: - Name of person being complained - Incident - Evidence

How complaints are processed

The Director, DPDA and NCOIC, DPDA open the complaint drop box every Friday and evaluate each complaint. The NCOIC, DPDA shall inform the Chief Clerk, OA-1, Director for Administration, Director, DPDA and Executive Officer, OA-1 on the received complaints. Upon evaluation and approval of A-1, the Director, DPDA shall initiate investigation and complaints shall be referred directly to personnel concern for comment or explanation. The NCOIC, DPDA shall create a report after the investigation and shall submit to A-1 for appropriate action. The NCOIC, DPDA will recommend feedback to the client subject to approval of A-1. For inquiries and follow-ups, complainants may contact the following: 854-6710; 09055438889

Contact Information of CCB, PCC, ARTA

ARTA: [email protected] / 1-ARTA (2782) PCC: 8888 CCB: 0908-881-6565 (SMS) OA-1: 854-6710; 09055438889

48

Office of the Assistant Chief of Air for Civil-

Military Operations, OA-7

49

I. Mandate:

Assist and advise the Commanding General, Philippine Air Force in the

exercise of command and management of all Civil-Military Operations (CMO) to

include the political, social, economic, and psychological dimension of military

operations and other activities embracing the relationships between and among the

military establishment, civilian, military, and community-at-large.

II. Vision:

To be become a fully equipped and manned Office by 2028 capable of providing

effective assistance and guidance to the Command regarding the political, social,

economic, and psychological dimension of military operations and other activities

embracing the relationships between and among the military establishment, civilian,

military, and community-at-large.

III. Mission:

To effectively provide assistance and advice supporting the stakeholder

engagement efforts of the Command as well as build stakeholder confidence and

support to the overall mission of the Command.

IV. Service Pledge

We, the men and women of the Office of the Assistant Chie of Air Staff for CMO,

OA-7 undertake and uphold to provide effective assistance to the Filipino People in

support to building stakeholder support and confidence to the Command.

50

1. Civic Action Activities

(It may depend on the availability of Doctors wit

hin 15-Km radius from a PAF Base.)

Office or Division: Directorate for Civil Affairs, OA-7 Classification: Complex to Highly Technical

Type of Transaction Government to Client, Government to Business, Government to Government

Who may avail: Civilian, Government, Business Checklist of Requirements Where to Secure

Letter Request Requesting party

CLIENT STEPS

AGENCY ACTION FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

Submit letter request

1. Coordination and collaboration with requesting Party.

None 3-4 weeks Civil Affairs personnel

2. Draft DF/PAF MSG to concerned Office/Unit for comment/ recommendations

3. SDF for CG, PAF approval and information

4. Sending of reply letter to Requesting Party signed by AFA

5. Execution of Activity with corresponding UPR/OPR

6. Consolidation of AAR

51

2. Environmental Activities

(PAF personnel is composed of Colonel Jesus Villamor Air Base (CJVAB) Tenant

units within 15-Km radius from CJVAB)

Office or Division: Directorate for Civil Affairs, OA-7

Classification: Complex to Highly Technical Type of Transaction Government to Client, Government to Business,

Government to Government Who may avail: Civilian, Government, Business

Checklist of Requirements Where to Secure

Letter Request Requesting party CLIENT STEPS


PAID

PROCESSING TIME

PERSON RESPONSIBLE









52

3. Socio-Cultural Activities

Office or Division: Directorate for Civil Affairs, OA-7

Classification: Complex to Highly Technical Type of Transaction Government to Client, Government to Business,

Government to Government Who may avail: Civilian, Government, Business



AGENCY ACTION FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE









53

4. Civil Relation (Depends on the availability of Aircraft,)



Who may avail: Civilian, Government, Business



Clearance/Base access OA-2 CLIENT STEPS


PAID

PROCESSING TIME

PERSON RESPONSIBLE









54

5. Community Relation (15-Km Radius from a PAF Air Base)



Who may avail: Civilian, Government, Business



CLIENT STEPS


PAID

PROCESSING TIME

PERSON RESPONSIBLE









55

6. Request/Invitation for Static and Kinetic Display

Provides assistance in showcasing the Command’s Equipment in order to

promote greater understanding and appreciation of the public regarding the Command

and gain popular support of the Filipino Populace. In particular, this service/assistance

features display of Combat Equipment, Humanitarian Assistance and Disaster

Reduction Equipment and New Replica of Aircraft under the AFP Modernization

Program.

Office or Division: Directorate for Public Affairs, OA-7

Classification: Complex


Who may avail: Checklist of Requirements Where to Secure

Letter Request/Letter of Invitation Requesting Party

CLIENT STEPS AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Sent a letter request/Letter of Invitation

1.1 Request comment from involved PAF Units.

1.2 SDF for

approval of CG, PAF 1.3 Send PAF Message to involved PAF Units for their tasking

None

7 days

Public Affairs Pers

56

7. Request for Film Recording

Provides assistance to requesting party to use facilities, equipment and military

in uniform of the Command as part of their film recording/taping which will depend on

the availability of the particular request/s based on the Major Services.


Classification: Complex Type of Transaction Government to Business, Government to Client

Who may avail:

Checklist of Requirements Where to Secure Submit a letter of request to Chief, Public Affairs Service (PAS) DND at least three (3) months prior to the actual shoot.

Requesting Party

Synopsis/Storyline/Script

Proposed date of start of actual taping

List of Production Team

Make and Plate Number/Conduction Sticker of the vehicles that will enter the military facilities

Schedule of the entire filming in case the shooting will be done inside camp

Proposed Memorandum of Agreement (MOA) with the AFP

CLIENT STEPS

AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Requesting party who wish to avail the AFP equipment, facilities and/or personnel as part of a film shoot for a movie, series, commercials and advertisements should submit a letter of request to Chief, Public Affairs Service (PAS) DND at least three (3) months prior to the actual shoot with the following

1.1 Upon the completion of the initial requirements by the requesting party, PAS, DND shall forward the package to Civil Relations Service, AFP. 1.2 Prior the deliberation, CRSAFP, as the Co-Chairman of the DND-AFP Committee on films shall direct the Committee Members on the following responsibilities: 1.2.1 Staff Judge Advocate (SJA),

None At least three (3) months prior to the actual shoot

Public Affairs Personnel

57

requirements mentioned above.

CRSAFP will review the requesting party’s prosed MOA with the AFP; 1.2.2 Group Commander, Information Development Group (GC, IDG), CRSAFP will review the storyline/synop-sis and script; 1.2.3 Chief, Counter-Intelligence (CI) Division, Office of the Deputy Chief of Staff for Intelligence (J2) will conduct a security and background check on the list of production team; 1.2.4 Chief, Internal Security Operations Division (ISOD), Office of the Deputy Chief of Staff for Operations (J3) will determine the restrictions and availability of facilities and equipment for the utilization during the said filming. 1.3 In case of impediments on the above-mentioned tasks, concerned Committee Members shall inform the proponent for corresponding adjustments or revisions.

58

1.4 Upon action of the above-mentioned Committee Members on said tasks, the DND-AFP Committee on Films will convene to review the complied requirements. Further, inputs and suggestions of the Members shall also be consolidated on the deliberation. 1.5 After thorough review and finalization of tasks by the concerned Committee Members, the MOA shall be finalized by CRSAFP, with the assistance of the Office of the Judge Advocate General, AFP and the Requesting Party. Thereafter, the MOA will be processed accordingly for signature of the parties and the consequent approval of SND. 1.6 Upon the approval of SND of the MOA, PAS, DND will issue a Memorandum to the Chief of Staff of the Armed Forces of the Philippines (CSAFP) (Attention: J3 and J7) regarding the approval of the requesting party’s request. After

59

which, offices shall issue Directives to concerned units (Major Services, AFP-Wide Support and Separate Units or Unified Commands) depending on the requirements of the requesting party. 1.7 Concerned units will provide approved requirements of the requesting party and will render a report to J3 and J7 through their 3s and 7s. Copy to be furnished to the DND-AFP Committee on Films. 1.8 In addition, requests that only involve a few shoots at the façade of a certain camp or military establishment may be coursed through the Major Services. The processing of these requests shall be subject to the concerned Major Service’s procedures.

60

8. Request for Public Information Support

Provides assistance to the requesting party to amplify and highlight their

advocacy, programs and activities by the utilization of LED Boards, Radio Programs,

Social Media Platforms, Tarpaulins, Distribution of Information, Education and

Communication (IEC) materials.


Classification: Complex Type of Transaction Government to Client, Government to Business,

Government to Government

Who may avail: Checklist of Requirements Where to Secure


AGENCY ACTION

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Sent a letter request

1.1 DF for approval of A-7 1.2 Forwarded to AFPAO for posting (LED Board and official social media page) 1.3 Send PAF Message to lower Units for posting of promotional materials (tarpaulin and social media pages and accounts)

None

7 days

Public Affairs pers

61

V. FEEDBACK AND COMPLAINTS


How to send feedback Feedback may be sent through the official e-mail of the office ([email protected]; [email protected]), official Facebook Page of the office (https://www.facebook.com/pafvtv/) or through writing to the office with address Headquarters Philippine Air Force, Colonel Jesus Villamor Air Base.


How to file a complaint Complaints may be sent through the official e-mail of the office ([email protected]; [email protected]), official Facebook Page of the office (https://www.facebook.com/pafvtv/) or through writing to the office with address Headquarters Philippine Air Force, Colonel Jesus Villamor Air Base.


Contact Information: CCB PCC ARTA

(02)8932-0111 (02)8771-9722 8888

mailto:[email protected]


https://www.facebook.com/pafvtv/



https://www.facebook.com/pafvtv/

62

AGENCY NAME

Office of the Air Judge Advocate

63

I. Mandate:

To effectively, efficiently and equitably render legal services to the Philippine

Air Force (PAF) and its subordinate units for the legitimacy of every military action in

support of the accomplishment of the mission of the PAF.

II. Vision:

A professional and competent legal service anchored on truth, justice and

fairness responsive to the legal requirements of the PAF.

III. Mission:

To ensure that the activities of PAF proceed in accordance with law and

authority as the legal adviser of the Commanding General, PAF.

IV. Service Pledge:

We, the men and women of the

Office of the Air Judge Advocate,

undertake to uphold and render

JUSTICE

ASSISTANCE

GOOD CHARACTER

and

OBJECTIVITY

We, therefore, guarantee that our

services shall be in accordance with law,

rules and regulations, so help us God.

64

1. Issuance of OAJA Clearance/Certification

The Office of the Air Judge Advocate issues clearances that the PAF Court-

Martial records do not show any pending case against the loan applicants.

Office or Division:

Admin Branch

Classification: Complex

Type of Transaction:

Who may avail: a. Active military personnel b. PAF civilian employees


For loan clearance: Military ID AFA

For certification: a. STL requesting for issuance thereof b. Relevant/Pertinent documents

Office/agency requesting the certification


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Present request for OAJA certification/ loan clearance

Receive and log-in the request

NONE 1-2 minutes Duty NCO

Verify name of clearance requester and the STL requesting for certification


Encoding of certification/ loan clearance


Printing of certification/ loan clearance

NONE 1 minute Duty NCO

Admin Officer will sign loan clearance/ certification

NONE 1 minute Admin Officer

Receives copy of certification/ loan clearance

OAJA releases the loan clearance/ certification


65

2. Authentication of documents

The Office of the Air Judge Advocate certifies that the documents are certified

correct from the original copy presented to the Authenticating Officer.

Office or Division: Admin Branch

Classification: Simple Type of Transaction:

Who may avail: c. Active/Retired military personnel d. Military dependents e. PAF civilian employees f. PAF applicants


One (1) Original copy of document to be authenticated

Office/Agency issuing the document


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Client conveys intent for authentication

Receive documents NONE 1-2 minutes Duty NCO

Verify genuineness of the original documents

NONE 3-5 minutes (depends on the no. of documents)

Duty NCO

If authentic, the photocopies will be stamped


Duty NCO

Stamped copies to be signed by the Admin Officer


Admin Officer

Client receives the authenticated documents

Documents will be released to the client


66

3. Rendering legal advice

The Office of the Air Judge Advocate renders legal opinion and assistance to PAF units. In particular, Staff Judge Advocates are assigned to the different units of the PAF to cater to the latter’s needs in connection with legal issues and problems.

Office or Division: a. Military Affairs Branch b. Contracts Branch c. Claims Branch d. Professional Branch e. Justice Branch

Classification: Highly technical

Type of Transaction: Who may avail: a. Active/Retired military personnel

b. Military dependents c. PAF civilian employees



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Client signifies intent to avail legal advice

Provide legal advice form to be filled-up by the client.


Assess the nature of inquiry and refer the matter to concerned branch.

NONE 1-2 minutes Duty NCO/ Admin Officer

Client will be advised by a JAGS Officer

JAGS Officer will give the legal advice.

NONE 30 minutes to 1 hour (depending on the nature of the inquiry)

JAGS Officer

67



How to send feedback


How to file a complaint


Contact Information of CCB, PCC, ARTA

ARTA: [email protected] : 1-ARTA (2782) PCC: 8888 CCB: 0908-881-6565 (SMS)

Office Address Contact Information

OAJA Jose P Laurel Hall of Justice, OAJA, CJVAB,

Pasay City

Globe: 09561571834 Smart: 09474591385


68

Air Force Dental Service

69

I. Mandate:

To be the primary Technical Staff Adviser of the CG, PAF on all matters

pertaining to the Dental Services within the Command.

II. Vision:

A professional well equipped Dental Service responsive to the needs of PAF

Personnel.

III. Mission:

To provide Dental Services to the PAF.

IV. Service Pledge:

We, the men and women of the Philippine Air Force Dental Service

Undertake to uphold and render

Dental Services responsive to the needs of the Philippine Air Force

We, therefore, guarantee that our services

shall be in accordance with law, Rules and regulations, so help me God

70

Dental Services

Office or Division: PAF Dental Service Classification: Simple

Type of Transaction: Government to Citizen

Who may avail: Military personnel, dependents and authorized civilians


Military Identification Card Office of the Air Force Adjutant Military dependents Identification Card

PAF Civilian Employees Identification Card


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Admission

Admission section:

Log-in None 3 minutes

Duty Admission section

Dental record retrieval

None 5 minutes Duty Record

section

1. Examination





Dental Health Record

Dental Admission Section


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Examination

Examination section:

Examination/charting

None 10 Minutes Examining

Dentist

Dental X-Ray None 15 Minutes

Duty X-ray Personnel

71

2. Preventive Dentistry

Office or Division: PAF Dental Service





Dental Health Record Admission Section


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Preventive Dentistry

Preventive section:

Oral Prophylaxis

None 30 Minutes Preventive

Section OIC

Post-Operative Instruction

None 5 Minutes Attending Dentist

Issuance and filling up of patient satisfaction survey forms

None 3 Minutes Duty Dental

Assistant

72

3. Periodontics






Radiograph Examination/ X-ray section

Medical history Periodontics section

Consent form Periodontics section


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Periodontics

Periodontics Section:

Deep scaling None 30 Minutes per quadrant

Periodontics Section OIC

Scaling with surgical flap

None 1 Hour Per quadrant

Periodontics Section OIC


None 5 Minutes Attending

Dentist



Assistant

73

4. Tooth Restoration





Dental Health Record

Admission Section


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Tooth Restoration

Restorative Section:

Per tooth

Class I cavity restoration

None 45 Minutes

Restorative Section OIC

Class II cavity restoration

None 1 Hour

Class III cavity restoration

None 1 Hour

Class IV cavity restoration

None 1 Hour

Class V cavity restoration

None 45 Minutes





Assistant

74

5. Tooth Extraction


Classification: Simple Type of Transaction: Government to Citizen






FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Tooth Extraction

Surgery section:

Per tooth

Anterior teeth None 45 Minutes

Surgery Section OIC

Posterior Teeth

None 1 Hour

Surgery Section OIC

Odontectomy on Anterior and posterior teeth

None 1 Hour and 30 Minutes

Special Surgery cases: Operculectomy Gingivectomy Apicoectomy Crown lenghtening

None

1 Hour and 30 Minutes

Post-Operative Instruction and medication




Assistant

75

6. Endodontics








FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Endodontics

Endodontic section:

Per appointment

Root Canal Treatment

None 1 Hour Endodontic Section

OIC

Post-Operative Instruction and Medication




Assistant

76

7. Prosthodontics






Dental Cast Prosthodontic section


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Prosthodontics

Prosthodontic section:

Anterior tooth preparation

None 40 Minutes Attending dentist

Posterior tooth preparation

None 1 Hour and 15 Minutes

Attending dentist

Impression taking and bite registration

None 30 Minutes Prosthodontic Section OIC

Trial fitting None 1 Hour

Attending dentist

Installation of denture

None 30 Minute


None 5 Minutes



Assistant

77

8. Orthodontics






Dental Cast Orthodontic section

Medical History Orthodontic section

Consent form Orthodontic section

Radiograph X-ray section


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Orthodontics

Orthodontic section:

Impression and bite registration

Orthodontic materials will be provided by the patient but the professional fee is free

30 Minutes Orthodontic section OIC

Bracket Installation Upper and lower

2 Hours

Attending dentist

Adjustment (per seating for 1 to 2 years)

1 Hour

Impression 30 Minutes

Installation of Orthodontic Retainers

15 Minutes


5 Minutes

Issuance of patient satisfaction survey forms

3 Minutes

78




OESPA, HPAF 09551155772

arta.gov.org [email protected]

[email protected] 478-5091 | 478-5099

79

V. LIST OF DENTAL DISPENSARIES

Dental Dispensaries Address Contact Number

Office of the Chief Air Force Dental Service

Col Jesus Villamor Air Base. Pasay City 09959961375

1301ST PAF Dental Dispensary

Col Jesus Villamor Air Base. Pasay City 09452474009

1302nd PAF Dental Dispensary

Basa Air Base, Floridablanca, Pampanga 09954341286

1303rd PAF Dental Dispensary

Fernando Air Base, Lipa, Batangas 09770146104

1304th PAF Dental Dispensary

BGEN Benito Ebuen Air Base, Mactan, Cebu 09771615293


Wallace Air Station, San Fernando, La Union 09338121219


Edwin Andrews Air Base, Zamboanga City 09175504878


Major Danilo Atienza Air Base, Sangley Point, Cavite 09719695645


Air Force City, Clark Air Base, Mabalacat, Pampanga 09177708929

80

Philippine Air Force Finance Center

81

I. Mandate:

To effectively and efficiently disburse funds of the PAF strictly in accordance

with laws and regulations outside PAF and renders report as required under existing

regulation and provides financial services to personnel and units including those

detailed outside PAF bases on sites and other clients’ agencies served by the PAF.

II. Vision:

A more capable and credible Air Force Finance Center equipped with automated and

integrated systems to provide financial services of global standards

III. Mission:

To provide financial services to the PAF

IV. Service Pledge:


Philippine Air Force Finance Center,

Undertake to uphold and render

Efficient and effective

Financial services

We, therefore, guarantee that our

services shall be in accordance with law,

rules and regulations, so help me God

82

1. Financial Institution Loan Monitoring System (FILMS)

The Centralized Pay Operations Branch provides services to Financial Institutions for

the convenient way of monitoring the loans of PAF personnel’s and Civilian Employees.

Office or Division: Financial Operations Department (FOD)


Type of transaction: G2G

Who may avail: All PAF Personnel and Civilian Employees


CLIENT STEPS AGENCY

ACTIONS

FEES

TO BE

PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1. Fill up the

application form and

submit all the

necessary

requirements. (1

hour)

N/A

None 1 hour Borrower

Assess the loan

through FILMS

and print the

FILMS Loan

Voucher (FILVO)

and Authority to

Deduct (ATD)

None 1 hour

Loan Validator

of Accredited

Financial

Institution

Validate the loan

to make the

necessary

changes in the

pay and

allowances of the

borrower

None

30 mins

Encoder and

Validator of PAF

Payroll System

83

Approve and

Release of check

None ½ day

Loan Validator

of Accredited

Financial

Institution

2. Other Collateral claims such as Combat Pay, Instructor Pay, Parachutist Pay, Specialist Pay

Office or Division: Centralized Claims and Processing Unit (CCP Br)



Who may avail: MILITARY PERSONNEL


Unit Personnel order and unit

certification

Unit DPs/Adjutant

CLIENT STEPS AGENCY

ACTIONS

FEES

TO BE

PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

Submit Unit

Personnel Order

with certification

to A1

Received Unit

personnel order

with certification

from A1

None 5 mins Validator

Import, validate, pre

audit, abstract and

update monitoring of

Unit Personnel

Order ,and forward

to AFAC

None 5 days Validator

From AFAC,

Received validated

Unit Personnel

order and create

payroll


84

Consolidate

Personnel order,

print payroll for

signature

None 1 day NCOIC,OIC

Group payroll

according to claims

and Batch for fund

request, and submit

to OFMAF


Receive SAA from

AFFC (MFO), attach

and submit payroll

with SAA to AFFC

(MFO)

None 1 day Validator

AFFC (MFO) to

AFAC None 1 day AFFC –MFO

AFAC to AFFC -

VCS None 1 day AFAC

Prepare Debit

Advice per payroll,

sign by authorize

signatory and

submit to Landbank

for loading

None 2days CCP Br

Credit to Personnel

ATM account None 1-2days LBP

85

3. Other Collateral Pay (MAGNA-CARTA CE)




Who may avail: CIVILIAN PERSONNEL


Unit Personnel order, unit certification,

Certification of Leave

Unit DPs/Adjutant


FEES

TO BE

PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

Submit Unit

Personnel Order

with certification

to A1

Received Unit personnel

order with certification

from A1 None 5 mins Validator


audit, abstract and

update monitoring of Unit

Personnel Order , and

forward to AFAC

None

5 days

Validator

From AFAC,

Received validated Unit

Personnel order and

create payroll


Consolidate Personnel

order,

print payroll for signature


Group payroll according

to claims and Batch for

fund request, and submit

to OFMAF


Receive SAA from AFFC

(MFO), attach and

submit payroll with SAA

to AFFC (MFO)


AFFC (MFO) to AFAC None 1 day AFFC –MFO

86

AFAC to AFFC -VCS None 1 day AFAC

Prepare Debit Advice per

payroll, sign by authorize

signatory and submit to

Landbank for loading None 2 days Encoder

Credit to Personnel ATM

account None 1-2days LBP

4. Other Collateral Pay (SUBSISTENCE ALLOWANCE - CE)




Who may avail: CIVILIAN PERSONNEL


Unit Personnel order, unit certification,

DTR (meals)

Unit DPs/Adjutant


FEES

TO BE

PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

Submit Unit

Personnel Order

with certification

to A1

Received Unit

personnel order with

certification from A1 None 5 mins

Validator,

CCPBr


audit, abstract and

update monitoring of

Unit Personnel Order

, and forward to

AFAC

None 5 days Validator,

CCPBr

From AFAC,

None 40 mins Validator,

CCPBr

87

Received validated

Unit Personnel order

and create payroll

Consolidate

Personnel order,

print payroll for

signature


Group payroll

according to claims

and Batch for fund

request, and submit

to OFMAF


Receive SAA from

AFFC (MFO), attach

and submit payroll

with SAA to AFFC

(MFO)


AFFC (MFO) to

AFAC None 1 day AFFC –MFO

AFAC to AFFC -VCS None 1 day AFAC

Prepare Debit Advice

per payroll, sign by

authorize signatory

and submit to

Landbank for loading

None 2days CCP Br

Credit to Personnel

ATM account None 1-2days LBP

88

5. Variable Claim

Refer to any kind of regular pay and allowances which are not included in the preparation,

processing and payment under the PAF Payroll System within the pay period. It includes Long

Pay, Differential Promotion, Restoration of Pay and Allowances and Fractional Pay

Office or Division: Collateral Claims and Processing Branch (CCPBr),


Type of

transaction:

G2G

Who may avail:


General or Special Order and

Confirmation Order

CCPBr or BFSO

CLIENT STEPS AGENCY

ACTIONS

FEES

TO BE

PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

Submit confirmed

order from AFA to

AFFC (CCPBr)

Received and

encodes

individual claims

None 1-2 days Encoder

Print encoded

claims for pre-

audit/evaluation

None 10 mins Encoder

Forward Orders

to AFAC

for validation

(allow/disallow)

None 10 mins Encoder

Returns back the

order to AFFC

Approves

encoded claims

and print payroll

with designated

no.

None ½ day AFAC Personnel

Print payroll for

signature None 1 day Encoder

Payroll grouped None 1 day NCOIC

89

to batch for

request of funds

to OFMAF

OFMAF to forward

NCA and SAA

to AFFC

Forward

NCA/SAA to

CCPBr for

consolidation of

payroll

None ½ day MFO, AFFC

Forward payroll

to AFAC for pre-

audit to certify

adequate funds

None 1 day MFO, AFFC

AFAC to forward

payroll to AFFC

For issuance of

Transfer Check None 1 day

Ex-O and CO,

AFFC

Prepare and

submit ACIC to

AGDB (LBP)

None ½ day DRBr Personnel

Deposit checks

at LBP with

attached

database

None 15 mins DRBr Personnel

Wait for the

crediting to their

individual ATM

Account

ADA to be

forwarded to

LBP

None 15 mins CCPBr Personnel

90

6. PAF Provident Fund Loan

The Office of the PAF Provident Fund provides the granting of benefits and loans to

Officers and Civilian Employees of the Philippine Air Force for their Education or that of their

Children; for their hospitalization or that of their immediate dependents; for minor but

immediately needed repair of their houses; and for other similar purposes to be determined

by the Board of Trustees.

Office or Division: PAF Provident Fund


Type of

transaction:

G2G

Who may avail: All PAF Military and Civilian Personnel


Duly accomplished Loan Application

Form with one (1) 2x2 Picture in Uniform

and notarized by Notary Public (with dry

seal) on First and Third Page

Provident Fund Office & Base Finance Service

Offices (BFSOs)

OFFICER: ETAD/CAD/Appointment Order/ Latest Promotion Order

EP: Latest ETE Order; Certification of Willingness to Re-enlist

CE: Appointment order as Regular for Civilian Employee

OAFA / PAFPMC

Certificate of Leave Credit Balance Unit DP

Latest 3 months pay slip (Original) Online, HAFFC, BFSOs

Discipline, Law and Order (DLO)

Clearance

OA1

Marital Consent or Certificate of

Singleness

Provident Fund Office, Base Finance Service

Offices (BFSOs)

Military ID/Civilian Employee ID OAFA

Attach photocopy of wife / husband’s ID.

(For married applicant)

Client’s Wife/Husband

Certification from Unit Personnel Officer Unit DP

91

CLIENT STEPS AGENCY

ACTIONS

FEES

TO BE

PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

1. Secure

Application Form.

Provide

application form

for the client

None 1 – 2 minutes Loan Processor

2. Secure all loan

requirements

stated above

3. Submit all loan

requirements to the

office of PAF

Provident Fund or

any BFSOs nearby

Receive and

validate the

completeness of

the Application

Form

None 3 minutes Loan Processor

Encoding in and

Printing of FILMS None 3 minutes Loan Processor

Printing of DV,

BURS and

Transmittal Letter

None 3 minutes Loan Processor

For Validation and

Recommendation

of the Fund

Custodian

None 10 minutes Fund Custodian

Validation of

FILMS None 5 minutes Loan Processor

Approval of the

General Manager None 30 minutes

General

Manager

For Signature of

CO, AFFC None 30 minutes CO, AFFC

For Signature of

Chief, AFAC None 1 – 2 days Chief, AFAC

Preparation of

ADA None 10 minutes Disbursing Clerk

Submission of

ADA to LBP for

Loading

None 5 minutes Disbursing Clerk

92

7. Payment of Water and Light

The Collection and Custody of Fund Branch will collect the payment services of lights

and water to Officers, Employees and Concessionaires for their electric and water

consumptions and promptly deposit in the bank

Office or Division: Collection and Custody of Fund Branch, Financial Operations

Department (FOD)


Type of

transaction:

G2G

Who may avail: All PAF Military, Civilian Personnel and Concessionaires

CHECKLIST OF

REQUIREMENTS

WHERE TO SECURE

Billing Statement Provided/distributed by BFMO

Order of Payment AFAC

CLIENT STEPS AGENCY

ACTIONS

FEES TO BE

PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

Wait for the Billing

Statement to be

delivered in their

doorsteps

None

Proceed to AFAC

to secure Order of

Payment

None

Proceed to HAFFC

or nearest BFSO

and pay their bills

with the Billing

Statement and

Order of Payment

Receives

the payment

and Order

of Payment

then issues

Official

Receipt to

the client.

Electric/water

bill 5 minutes

Cashier/Collecting

Officer

93

8. Cash Advance Processing

Disbursement and Remittance Branch process the unit cash advances for the use of the

requesting units. Likewise, ensures that submitted requirements is complete before

processing the check.

Office or Division: Disbursement and Remittance Branch, Financial Operations

Department (FOD)


Type of

transaction:

G2G

Who may avail: All PAF Military and Civilian Personnel


Obligation Request and Status

Unit

Certification

Sub-Allotment Advice

Affidavit of Undertaking

Confirmation

Disbursement Voucher

CLIENT STEPS AGENCY

ACTIONS

FEES TO

BE PAID

PROCESSING

TIME

PERSON

RESPONSIBLE

Submit the

validated voucher

Received and

check the

completeness

of submitted

Validated

Voucher

None 1 min NCOIC, BRBr

Prepare of

Check None 10 mins BRBr, Personnel

Signing and

approval of

Check

None 10 mins EXO and Chief,

BFSO

Preparation of

ACIC None 10 mins BRBr, Personnel

94

Signing and

approval of

ACIC

None 10 mins EXO and Chief,

BFSO

Submit ACIC

to LBP None 20 mins NCOIC, BRBr

Releasing of

Check to PAF

(Unit/ Office)

None Maximum of 3

months LBP

95



Isumbong Mo Kay CO (IMKC) Smart: 0939 9024190

Globe : 0917 3168381

96

VI. List of Offices

Office Address Contact Information

Headquarters, Air Force

Finance Center

Col Jesus Villamor Air Base,

Pasay City

0995481632

1st Base Finance Service Office Col Jesus Villamor Air Base,

Pasay City

2nd Base Finance Service

Office

Air Force City, Clark Air Base,

Mabalacat City, Pampanga

3rd Base Finance Service

Office

Basa Air Base, Floridablanca,

Pampanga

4th Base Finance Service

Office

Major Danilo Atienza Air Base,

Sangley Point, Cavite


Office

Fernando Air base, Lipa City,

Batangas


Office

Mactan Benito Ebuen Air Base,

Mactan, Cebu


Office

Antonio Bautista Air Base,

Puerto Princesa City


Office

Edwin Andrews Air Base,

Zamboanga


Office

Colonel Ernesto Rabina Air

Base, Crow Valley, Tarlac


Office

Wallace Air Station, La Union


Office

TOWSOL, Lucena City


Office

TOWEASTMIN

97

Air Force Medical Service

98

I. Mandate:

To be the primary Technical Staff Assistant to the CG, PAF on all matters pertaining to Medical Services support to keep the Air Force in the highest state of combat readiness and effectiveness.

II. Vision:

A world class Medical Service in meeting today's needs and tomorrow's

challenges through innovation and inspirational leadership.

III. Mission:

To lead the Air Force with Professional Health Care Administrators in

delivering the full spectrum and efficient health care system in order to maintain the

highest state of combat readiness and effectiveness within the command.

IV. Service Pledge:


Philippine Air Force Medical Service

Pledge to affirm and support the

delivery of quality Health Care Services

to the needs of Philippine Air Force

We will take no part in any arrangement or improper dealings

that induce referral, treatment, or withholding of treatment

for reasons other than the patient’s welfare, so help me God

99

1. Emergency Medicine

Responsible for the care of illnesses or injuries requiring immediate

medical attention.

Office or Division: Emergency Medicine Department Classification: Government to Client

Type of Transaction: Simple

Who may avail: Military, Dependents and Civilians CHECKLIST OF REQUIREMENTS WHERE TO SECURE

Identification Card Adjutant

CLIENT STEPS

AGENCY ACTION

FEES TO PAID

PROCESSING TIME

PERSON RESPONSIBLE

Assessment Measurement of vital signs Medical management w/o ancillary services Medical management w/ ancillary services

Physical examination & history taking Physician assessment, evaluation & treatment Conduct of laboratory & diagnostic tests

None 2-5 mins 3 mins 15-30 mins 47 mins

ER Technician Nurse ER Doctor Med Tech and Rad Tech

TOTAL: 67-85 mins

100

2. Out-patient Services

Responsible for the conduct of consultation and treatment of

patients for minor illnesses and/or injury not emergent in nature.

Office or Division: Out-Patient Services Department Classification: Government to Client



Identification Card Adjutant

CLIENT STEPS

AGENCY ACTION

FEES TO PAID

PROCESSING TIME

PERSON RESPONSIBLE

Assessment Measurement of Vital sign Medical Management w/o ancillary services Medical Management with ancillary services Referral to Visiting Consultant

Physical examination & history taking Nurse initial assessment Conduct of laboratory & diagnostic tests Physician assessment, evaluation & treatment

P 300.00 2-5 mins 3 mins 15 mins 47 mins 3-5 mins

Nurse Physician Med tech and Rad tech Consultant

TOTAL: 70-75 mins

101

3. Laboratory Services

Performs comprehensive array of vital tests that assist the

physicians in diagnosing and treating their patients.

Office or Division: Laboratory Section Classification: Government to Client



Laboratory Request Form ER, OPD, Wards

CLIENT STEPS

AGENCY ACTION

FEES TO PAID

PROCESSING TIME

PERSON RESPONSIBLE

Specimen Collection Clinical Laboratory Urinalysis Hematology Serology Fecalysis

Extraction of Specimen Specimen Analysis Laboratory Result Printing

None 2 hrs and 40 mins Med tech Med tech & Pathologist

TOTAL: 160 mins

102

4. Pharmacy Services

Provides medication dispensing, preparation of medicines

prescribed by doctors, drug information and education and inventory

control.

Office or Division: Pharmacy Section

Classification: Government to Client Type of Transaction: Simple

Who may avail: Military, Dependents and Civilians


Prescription Request Issuance Slip (RIS)

ER, OPD, Wards

CLIENT STEPS

AGENCY ACTION

FEES TO PAID

PROCESSING TIME

PERSON RESPONSIBLE

Dispensing Counseling

Issuance of medicine

None 4 mins

3 mins

Pharmacist

TOTAL: 7 mins

103

5. Radiology Services

Performs medical imaging using different equipment such as Xray,

Ultrasound and CT Scan to diagnose and treat diseases.

Office or Division: Radiology Section Classification: Government to Client

Type of Transaction: Simple Who may avail: Military, Dependents and Civilians


Xray Request Form ER, OPD, Wards

CLIENT STEPS

AGENCY ACTION

FEES TO PAID

PROCESSING TIME

PERSON RESPONSIBLE

XRay Ultrasound CT Scan

Imaging Reading and Evaluation

None

10 mins

Radiology Technologist Radiologist Sonologist

TOTAL: 10 mins

104

6. Physical Therapy

Responsible for providing therapeutic services such as physical

therapy, occupational therapy, wellness and health promotion.

Office or Division: Physical Medicine and Rehabilitation Services Classification: Government to Client



Referral Form OPD, Wards

CLIENT STEPS

AGENCY ACTION

FEES TO PAID

PROCESSING TIME

PERSON RESPONSIBLE

Rehabilitation Treatment Counseling

Assessment Conduct of Treatment

None 3-4 hrs

Physician Physical Therapist

TOTAL: 3-4 hrs

105



How to send a feedback Patients and clients may fill-up a survey form and comment boxes available at the nurse stations.

How feedbacks are processed All feedbacks are consolidated and reviewed by the Commanding Officer, PAF Military Treatment Facilities.

How to file a complaint Submit a letter of complaint address to the Chief Surgeon, Air Force/ Commanding Officer, PAF Military Treatment Facilities.

How complaints are processed All received complaints are being reviewed by the Grievance Committee and recommend appropriate action to the Commanding Officer for his approval. Further, complaints and actions taken are reported to the OA-1

OESPA, HPAF Contact number: 09551155772

Contact information of CCB, PCC, ARTA

8888 - Presidential Complaints Center 0908-8816565 - CSC Contact Center ng Bayan 1 - 2782 (ARTA) Anti-Red Tape Authority

106

VI. List of PAF Military Treatment Facilities

Office/PAF Military Treatment Facility

Address Contact Information

Office of the Chief Surgeon, Air Force

Headquarters, Philippine Air Force,

Colonel Jesus Villamor Air Base, Pasay City

09064770817/ 09333654269

Air Force General Hospital Colonel Jesus Villamor Air Base, Pasay City

09166268391

Fernando Air Base Hospital Lipa City, Batangas 09296982552

Air Force City Hospital Mabalacat City,

Pampanga 09338563035

Basa Air Base Hospital Floridablanca,

Pampanga 09420604170

Maj Danilo Atienza Air Base Hospital

Sangley Point, Cavite City

09159641588

Bgen Benito N Ebuen Air Base Hospital

Lapu-Lapu City, Cebu 09171485099

Edwin Andrews Air Base Hospital

Zamboanga City 09957981640

Wallace Air Station Medical Infirmary

San Fernando City, La Union

09230880103

107

5213rd Base Services Squadron

520th Air Base Wing

108

I. Mandate:

Promote integrity, accountability, proper management of public affairs and

property as well as to establish effective practices aimed at the prevention of graft and

corruption in government.

II. Vision:

be a credible and capable base services squadron responsive to the base

services requirements of CJVAB.

III. Mission:

To manage, operate and maintain the base facilities.

Functions:

Provides billeting, transient lodging and postal services. Provides over-all management and maintenance of the base facilities, outdoor recreation equipment resource, recovery and recycling programs. Performs refuse collections and disposal services and continuous upkeep and beautification of the base. Performs collection of water and electrical bills concessionaire’s fees and other dues when required Performs other tasks as maybe directed by group commander

521st

BSG.

IV. Service Pledge:

109

1. Base Housing and Billeting Branch (BHBB) Office

Office or Division:

Base Housing and Billeting Branch (BHBB)



Application of Government Quarters

Who may avail: PAF Active Military Personnel


1. Basic Request (PAF 110) 2. Latest SOI 3. Marriage Contract 4. Birth Certificate of Children 5. Latest SALN

Unit of Assignment of applying personnel.


FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBL

E

Submission of requirements

Verification of lacking/incomplete requirements

N/A 5 Mins. BHBB

Personnel

Verification if the applicants has an awarded Government Quarters in other PAF Base

N/A 5 Mins BHBB

Personnel

Entering the applicants information into the data base for GQ applicants line-up.

N/A 5 Mins. BHBB

Personnel

Waiting for Board deliberation.

N/A BHBB

Personnel

Awarding of Government

Quarters

Board deliberation. N/A 2 hrs. PAF Housing

Board

Publication of Board Resolution.

N/A 2 weeks AFREO

Personnel

Issuance of Notice of Award to the newly awarded personnel.

N/A 1 week BHBB

Personnel

110

Issuance of Notice to Occupy

N/A 1 week BHBB

personnel

Signing of Contract of occupancy & other pertinent documents.

N/A 5 mins. BHBB

Personnel & Awardee

Office or Division:


Classification:

Simple


Application of MOQ

Who may avail:

PAF Active Military Personnel


WHERE TO SECURE

1. Basic Request (PAF 110) 2. Latest SOI 3. Marriage Contract 4. Birth Certificate of Children 5. Latest SALN


CLIENT STEPS

AGENCY ACTIONS

FEES TO BE

PAID

PROCESSING TIME

PERSON RESPONSIBLE

Submission of

requirements


N/A 5 Mins. BHBB

Personnel

Verification if the applicants has an awarded Government Quarters in other PAF Base

N/A 5 Mins BHBB

Personnel


N/A 5 Mins. BHBB

Personnel

Waiting for Board deliberation.

N/A BHBB

Personnel

111

Awarding of Government

Quarters

Board deliberation.

N/A 2 hrs. PAF Housing

Board

Publication of Board Resolution.

N/A 2 weeks AFREO

Personnel

Issuance of Notice of Award to the newly awarded personnel.

N/A 1 week BHBB

Personnel

Issuance of Notice to Occupy

N/A 1 week BHBB

personnel


N/A 5 mins. BHBB

Personnel & Awardee

Office or Division:




Application of BOQ

Who may avail:

PAF Active Military Personnel Assigned at CJVAB


1. Basic Request (PAF 110) 2. Latest SOI 3. Order of assignment at CJVAB


CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



N/A 5 Mins. BHBB

Personnel

Entering the applicants information into the data base for GQ

N/A 5 Mins. BHBB

Personnel

112

applicants line-up.

Issuance of Notice to Occupy.

N/A 1 week BHBB

personnel


N/A 5 mins. BHBB

Personnel & Awardee

Office or Division:




Application of EPQ

Who may avail: PAF Active Military Personnel Assigned at CJVAB


1. Basic Request (PAF 110) 2. Latest SOI 3. Order of assignment at CJVAB



FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE



N/A 5 Mins. BHBB

Personnel


N/A 5 Mins. BHBB

Personnel

Issuance of Notice to Occupy.

N/A 1 week BHBB

personnel


N/A 5 mins. BHBB

Personnel & Awardee

113

2. Base Facilities and Management Office (BFMO) Clearance

Office or Division: Base Facilities Management Office (BFMO)


Type of Transaction: Clearance

Who may avail: PAF Personnel, Civilian Human Resource and Concessionaires


Basic Request, Local housing Clearance, Promissory Note, Deed of Agreement to include residential address

PAF Housing Board (PAFHB)

Letter of Intent, DTI/SEC,CDA registration, BIR Registration, Mayors Permit, Brgy Permit, Resume, List of Employees, Security Clearance, One month advance and Two months deposit.

Renewal of Revocable Permit

CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID

PROCESSING TIME

PERSON RESPONS

IBLE


Verification if client have Existing Back Accounts in Lights and Water

N/A 5 Mins. BFMO

Verification if client have Existing Back Accounts in Base Housing (GQ’s, BOQ’s, MOQ’s, TEQ, TQ1 and Barracks

N/A 5 Mins BHBB

Verification if client have Existing Back Accounts in Base Concessionaire

N/A 5 Mins. Base

Concessionaire

For Approval/Signature Ex-O and SC, 5213rd BSS

N/A BSS

Releasing of Clearance

Issuance of BFMO clearance

N/A 5 Mins. BFMO

114

3. Electric and Water Billing Services

Office or Division:

Base Facilities Management Office (BFMO)



Electric and Water Billing Services

Who may avail: PAF Personnel and Concessionaires


WHERE TO SECURE

Electric and Water Bills/Statement of Account

Settlement of Electric and Water Billing


FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSI

BLE

Electric and Water

Bills/Statement of account

Conduct Electric and water meter Reading

N/A 3 Days BFMO

Encoding Reading at PAF Utility Management System (PUMS)

N/A 2 Days BFMO

Submission of Consumption report to AFFC, AFAC and COA.

N/A 1 Day BFMO

Deduction of Electric Bill from Payroll of PAF personnel who applied automatic salary deduction payment for their electric bill.

N/A 3 Days AFFC

Distribution of Electric and Water Bills

N/A 3 Days BFMO

115

Settlement of Electric Water

Bills

Issuance of Oder of Payment

N/A 3 Mins. AFAC

Settlement of Account

Depends on statement of

Account 3 Min. AFFC

Issuance of Official receipt

N/A 3 Min AFFC

Encoding Official Receipt at PAF Utility Management System (PUMS) for update of Records

N/A 2 Min AFFC

116

Documentary Requirements Needed for a Specific Purpose

Clearance for Military Personnel Retirement/Resignation Tab "A" Personnel Action Form (AFP AGO Form 110)

Tab "B" Statement of Service (SOS) from Unit

Tab "C" Unit Military Leave Record from all previous and present Unit assignments

Tab "D" Latest Summary of Information (HRMIS Generated)

Tab "E" Certification of Payment of Commutation of Leave from AFFC

Enlisted Personnel Retirement/Dependency Discharge Tab "A" Personnel Action Form (AFP AGO Form 110) Tab "B" Statement of Service (SOS) from Unit




Enlisted Personnel Retirement/Resignation Tab "A" Basic Request from Unit


Tab "C" Unit Military Leave Record from all previous Present Unit assignments

Tab "D" Summary of Information (HRMIS Generated)


Tab "F" Trainee Orders (3CT, 2CT, 1CT, Draftee)

Tab "G" Enlistment/Reenlistment Orders

Tab "H" Last Promotion Order

Officer Posthumous Retirement/Separation Tab "A" Basic Request from Unit

Tab "B" Statement of Service (SOS) from Unit Tab "C" Unit Military Leave Record from Present Unit



Tab "F" Appointment Order

Tab "G" OTD/CAD/ETAD Orders


Officer/Enlisted Personnel (Provident Fund Loan) Tab "A" Basic Request from Unit Tab "B" Statement of Service (SOS) from Unit

Tab "C" Military Leave Record from present Unit assignment

117

Officer/Enlisted Personnel (Leave to be Spent Abroad (LSA)) Tab "A" Basic Request from Unit


Tab "C" Military Leave Record from Unit

Tab "D" Completeness of Military Personnel File (MPF)

Officer/Enlisted Personnel (Other Financial-related Claims) Tab "A" Statement of Service (SOS) from Unit Tab "B Retirement/Resignation/Discharge Order

Officer/Enlisted Personnel (Promotion/ETAD/SOT) Tab "A" Basic Request from Unit


Tab "C" Completeness of Military Personnel File (MPF)

118

5. Base Concessionaire Management

Office or Division: Base Concessionaires Management (BCM)


Type of Transaction: Application of Business Space at CJVAB

Who may avail: All interested applicants for Business


Letter of Intent to Apply Business Space with attached SOI/Resume

Base Concessionaires Management

CLIENT STEPS AGENCY ACTIONS FEES TO BE PAID

PROCESSING TIME

PERSON RESPONS

IBLE

Submission of Letter of Intent and SOI/Resume

Verification of requirements submitted by Concessionaires

N/A 3 Mins. BCM

Sorting of applicants according to date of application and services offered

N/A 10 Mins. BCM

Deliberation of Applicants

N/A 1-2 Hrs. BCB

119

Office or Division: Base Concessionaire Management (BCM)


Type of Transaction: Rental and Garbage Billing Services

Who may avail: All Concessionaires


WHERE TO SECURE

Rental and Garbage Bills Base Concessionaires Management

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSI

BLE

Settlement of Rental

and Garbage Fee Bills

Distribution of Rental and Garbage Fee Bills

N/A 2 Days BCM

Securing of Order of Payment of the concerned concessionaire

N/A ASAP Concessiona

ire

Issuance of Order of Payment

N/A 10 Mins. AFAC

Issuance of Official Receipt

N/A 5 Mins. AFFC

Encoding of O.R. Numbers on the Collection Report

N/A Before the day

ends AFFC

120

Office or Division: Base Concessionaire Management (BCM)


Type of Transaction: Renewal of Revocable Permit

Who may avail: All Concessionaires


1. Letter of Intent to Apply/Renew Business Space 2. Resume/SOI of the Owner/Operator with 2x2 and

1x1 picture 3. List Of Employees duly certified by the

Owner/Operator 4. Security Clearance (Base I.D. duly issued by ODI,

520th ABW) 5. Billing for One (1) Month Advance and Two (2)

Months Deposit 6. Medical Certificate of Food Handlers (Food Related

Services) 7. Sanitary Permit (Food Related Services)

Base Concessionaires Management

8. DTI Registration (Food Related and Basic Services) 9. CDA Registration (Credit Cooperatives) 10. SEC Registration (Financial Institutions) 11. BIR Registration (Credit Cooperatives and Financial

Institutions) 12. Mayor’s Permit (Credit Cooperatives and Financial

Institutions) 13. Brgy Permit (Food Related and Basic Services)

Concerned Government Agency

CLIENT STEPS

AGENCY ACTIONS FEES TO BE

PAID PROCESSIN

G TIME

PERSON RESPONS

IBLE

Submission of

requirements to BCM

Verification of requirements submitted by Concessionaire

N/A 5 Mins. BCM

121

Office of the Air Force Adjutant

122

I. Mandate

Be the operational and administrative supervisor of the command for administrative services.

III. Service Pledge

The Adjutant General’s Service, as an indispensable component of the Armed Forces of the Philippines, demands from its members prompt and sincere service governed by the core values of loyalty, honesty, integrity and reliability. AGS members are guided by this Creed1:

We, the members believe that one attains: LOYALTY, by providing service to our clientele with utmost dedication and devotion to duty imbued with the majesty of thoughts and loftiness of ideals. HONESTY, by being morally and spiritually upright, sincere in serving both military and civilian personnel, their dependents and legal beneficiaries, from the moment they enter the service, until they are finally separated or retired optionally, compulsorily or by force of circumstances. INTEGRITY, by having a sound moral principle in the dispensation of awards, decorations and recognitions to deserving AFP personnel and further vowing that we will never be remiss in doing so.

And, lastly, RELIABILITY, by being worthy of their trust and confidence and always dependable in the performance of the mandated tasks inherent to Adjutant General’s Service.

To all these, we in Adjutant General’s Service, in order to sustain goodwill and strong sense of responsibility, do hereby pledge and dedicate ourselves to uphold and promulgate this creed.

Colonel Jesus Villamor Air Base, Pasay City

123

1. Issuance of Statement of Service (SOS) and Military Leave

Record

CLIENT STEP AGENCY ACTIONS FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1

Secures queuing number from the office duty guard and proceeds to Records Branch Waiting Area to fill-up Request Form while waiting for his/her number to be called.

Office duty guard provides queuing number

NONE

Depends on the number of clients ahead

of him/her.

2

Proceeds to the window teller/clerk present Request Form and all documents for validation of requirements.

Receives accomplished request/queuing stub from requesting personnel or his/her authorized representative; Checks completeness of required attachments and advices concerned personnel to submit lacking requirements before his/her SOS can be prepared or to sign the promissory note provided by RMB indicating the date of the submission of the lacking documents.

NONE 10 Minutes

3

Counter checks submitted SOS with existing files on hand and: a. Forwards results of

validated documents to the Encoders for generation of SOS, or

b. Informs applicant/client of any discrepancy found in his/her documents.

NONE 30 Minutes

4

NCOIC and Chief, RMB check and counter sign the SOS for perusal of AAFA and signature of AFA *Once signed by AFA, Admin Br will log onto their Record Book and hand-over SOS to Message Center.

NONE 30 Minutes

5

Proceeds to Window Teller (Message Center) to claim requested SOS.

Affixes dry seal for signed SOS and/or F-30; Releases signed copy of SOS to concerned personnel and forwards file copy to RMB Records Assistant for filing in the MPF.

NONE 10 Minutes

Notes: Succeeding requests for MLR will not be entertained unless lacking documents as stated in the promissory note has been provided.

124

2. Steps in Filing for Issuance of Military Leave Record (F-30)


PROCESSING TIME

PERSON RESPONSIBLE

1

Secures queuing number from the office duty guard and proceeds to Records Branch Waiting Area to fill-up Request Form while waiting for his/her number to be called.

Office duty guard provides queuing number

NONE

Depends on the number of clients ahead

of him/her.

2

Proceeds to the window and presents to the teller/clerk the Request Form and all required documents for validation.

(For purposes other than retirement or separation) Receives accomplished Request Form/queuing stub from requesting personnel or his/her authorized representative; Checks completeness of required attachments; Check the completeness of documents found in the Military Personnel File (MPF); If not complete or updated, advise the concerned applicant/client to submit lacking requirements before his/her Military Leave Record (MLR) can be prepared or to sign the promissory note provided by RMB indicating the date of the submission of the lacking documents.

NONE 10 Minutes

3

Researcher verifies the following based on records on hand: a. orders of commutation availed of by client

b. leave orders/records included in the MPF of concerned personnel

c. existing leave order on file not inserted in the MPF

*Forwards the validated MLR to the Encoders to generate the MLR

20 to 60 minutes

depending on length of

service and number of previous

assignments

(For retirement/resignation/ reversion/dependency discharge and commutation of unused leave balance) Researcher to validate on the following a. leave records from all

previous units.

1 to 2 weeks depending on

length of service,

number of previous

assignments and existing number of applicants

125

b. orders of commutation availed of by client

c. leave orders/records included in the MPF of concerned personnel

d. existing leave order on file not inserted in the MPF

e. forwards the validated MLR to the Encoders.

4

Encoder generates the MLR and notifies requesting personnel thru text message/call to retrieve, verify, sign and return the MLR to the RMB Window teller/Clerk for signature of AFA

Depends upon the availability

of the applicant.

5

NCOIC and Chief, RMB check and counter sign the MLR for perusal of AAFA and signature of AFA *Once signed by AFA, Admin Br will return MLR to RMBr.

30 minutes

6

Proceeds to Window Teller (Message Center-for other purposes) (RMBr- for Retirement/Separation Purposes) to claim requested MLR

Message Center personnel affixes dry seal for signed MLR; Releases signed copy of MLR to applicant and forwards file copy to RMB Records Assistant for filing in the MPF.

5 minutes

126

3. Issuance of AFP Identification Card (AFPIC)


PROCESSING TIME

PERSON RESPONSIBLE

1

Proceeds to the ID Section to secure and fill-up ID Application Form then proceed to RMBr for verification

Receives accomplished application form; Checks completeness of attachments (if any) and requires requesting personnel to submit lacking requirements and surrender old or damaged ID before his/her AFP ID application can be processed; Issues control number for new ID applicants and for lost or damaged IDs; In case of loss of issued ID, requires applicant with Police Blotter Report and Affidavit of Loss.

None 10 Minutes

2

Verifies and signs the ID Application Form then advices the applicant to proceed to the ID Section.

None 5 Minutes

3

Proceeds to ID Section for AFP IC processing

Encodes personnel or dependent’s data; Scans thumbmark and signature; Takes picture of the applicant or scans 2x2 picture for non-appearing applicants; Verifies the encoded data with the applicant.

None 5 Minutes

4

Pays for applicable fees and log on to the Record Book

Receives applicable fees for ID processing; - Asks applicant to sign on the logbook upon release of ID.

P 55.00 5 Minutes

127

4. Steps in Securing a Copy of Administrative Orders Using Smart phones


PROCESSING TIME

PERSON RESPONSIBLE

1

Proceeds to the window teller/clerk for and ask specific order. *Only orders issued from 01 October 2018 up to present are available for download.

Search requested order

None

10 Minutes

2

Search for the WiFi Access Point with SSID: oafa.dis and connect using the password 12345678.

Allows the requesting personnel to borrow the reference copy of the requested order

None

1 Minute

3

Open preferred mobile browser then type the address Oafaqr.ml

None

1 Minute

4

Allow Camera permission when prompted.

None

1 Minute

5

Using your smartphone, capture the Quick Response (QR) Code located at the upper left portion of the document.

None

1 Minute

128

Documentary Requirements Needed for a Specific Purpose

Officer Retirement/Resignation

Tab "A" Personnel Action Form (AFP AGO Form 110)

Tab "B" Statement of Service (SOS) from Unit Tab "C" Unit Military Leave Record from all previous and present Unit assignments



Enlisted Personnel Retirement/Dependency Discharge

Tab "A" Personnel Action Form (AFP AGO Form 110)





Enlisted Personnel Retirement/Resignation

Tab "A" Basic Request from Unit


Tab "C" Unit Military Leave Record from all previous Present Unit assignments

Tab "D" Summary of Information (HRMIS Generated)


Tab "F" Trainee Orders (3CT, 2CT, 1CT, Draftee)

Tab "G" Enlistment/Reenlistment Orders


Officer Posthumous Retirement/Separation



Tab "C" Unit Military Leave Record from Present Unit Tab "D" Latest Summary of Information (HRMIS Generated)


Tab "F" Appointment Order

Tab "G" OTD/CAD/ETAD Orders


Officer/Enlisted Personnel (Provident Fund Loan)



Tab "C" Military Leave Record from present Unit assignment

Officer/Enlisted Personnel (Leave to be Spent Abroad (LSA))



Tab "C" Military Leave Record from Unit Tab "D" Completeness of Military Personnel File (MPF)

129

Officer/Enlisted Personnel (Other Financial-related Claims)

Tab "A" Statement of Service (SOS) from Unit

Tab "B Retirement/Resignation/Discharge Order

Officer/Enlisted Personnel (Promotion/ETAD/SOT)



Tab "C" Completeness of Military Personnel File (MPF)

130


FEEDBACK FORM

We value your feedback. Please let us know how well we have served you by completing this form. You may use this form for compliments, complaints or

suggestions. (Pinapahalagahan namin ang inyong mga hinaing. Nais naming malaman kung paano namin lalong mapabuti ang paghatid ng aming serbisyo sa

pamamagitan ng inyong papuri, reklamo o puna, at suhestiyon.)

Nature of Transaction/Uri ng transaksiyon (Check the choices below/Guhitan ang mga pagpipilian sa ibaba):

Compliment (Papuri)󠄫

Complaints (Reklamo/Puna) Issuance of Military Leave Record Issuance of Statement of Service

Issuance of Certification of Employment Issuance of AFP Identification Card Issuance of Administrative Orders

Inquiries (Katanungan) Suggestion (Suhestiyon)

__________________________________________________________________________

__________________________________________________________________________ ________________________________________________________

Name/Pangalan (optional/maaring ipagpaliban) ___________________________________________________________________

_ Contact Number/Telepono (optional/maaring ipagpaliban) ___________________________________________________________________

_ Mailing Addres/Tirahan (optional/maaring ipagpaliban) ___________________________________________________________________

_ Person/Unit/Division involved (tao o yunit na sangkot) ___________________________________________________________________

_ Date of Transaction (Petsa ng Transaksiyon)________________________________ Time of Transaction (Oras ng

Transaksiyon)_________________________________