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Philadelphia’s Global Messaging Project Danielle Cohn VP, Marketing + Communications

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Presentation about the Philadelphia Convention and Visitors Bureau by Danielle Cohn at the July 2014 convening of OpenAccessPHL.

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Page 1: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014

Philadelphia’s Global Messaging Project

Danielle Cohn

VP, Marketing + Communications

Page 2: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 3: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 4: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 5: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014

PHLCVB Goals

Room Nights!!

and…Image buildingEconomic Growth and OpportunityImproved InfrastructureEnhanced Quality of Life

Page 6: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014

Why a Global Message?

Strengthen the Philadelphia brand perception.

Research indicates that Philadelphia is not widely understood or compelling.

Page 7: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014

Why a Global Message?

To provide a series of narratives and communication tools to compel people to travel to Philadelphia.

Narratives:The stories we tell that help people visualize Philadelphia

Page 8: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014

discovery dialogue400 people and organizations

interviewsinternationaldomesticpartners and clients

researchcompetitionanholt reportstrends

Page 9: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014

Anholt City Brand Index

Measure by which cities are benchmarked internationally

What attracts people to a city?

Page 10: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014

Anholt City Brand Index

Presence – International status

Place – Attractiveness & ease of getting around

Prerequisites – Accommodations & amenities

People – Warm, friendly & multicultural

Pulse – Vibrancy, interesting things to do

Potential – Economic and educational

Page 11: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014

Crafting a Global Message

City-wide Project

Input from many, many partners.400+ interviews around the world.

Page 12: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 13: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014

Philadelphia Preview

A tool to provide structure for our narratives.

Our narratives are our stories, our attributes and the dimensions of the Philadelphia experience.

Page 14: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014

Philadelphia is a story of

a modern renaissance city…

where the activity, spirit and convergence of the arts, science, innovation and education create time of great revival and transformation

Page 15: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014

Philadelphia is…

Freedom, Democracy + America

Innovation + Education

Creative Spirit

Outdoor Life + Sports

Vibrant Street Life

Accessible + Friendly

Page 16: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 17: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 18: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 19: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 20: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 21: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 22: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
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Start Using PHL Today

PHLpartners.com

images, content, PHL mark

Philadelphia Preview

PHL Video

Page 25: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014

How can our Partners use?

1. Business Attraction

2. Talent acquisition and retention

3. Student recruitment

4. Sales Pitches

5. Family and Friends

6. Add it to your website or business cards

Page 26: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 27: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 28: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 29: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 30: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014
Page 31: Philadelphia Convention and Visitors Bureau - Danielle Cohn, VP Marketing & Communications, @OpenAccessPHL July 2014

thank you