Phil Richards, Chief Innovation Officer, JiscCetis Conference 2014

Innovating for the digital institution

17/06/2014

Outline

»Why does Jisc need to innovate?

»Jisc post-Wilson review

»Jisc Digital Futures Division

»Futures pipeline

»Co-design

»Standards and innovation

»Questions & discussion

Why does Jisc need to innovate?

Townsend Building (ex Electrical Lab), Oxford Physics

Commodity-complexity model

Dynamic equilibrium

Commodity ITbuy on demand

Complexity ITinsource, innovate

OSI stack – the only way is up?

Innovation example – augmented reality learning

Video link – Matt Ramirez, Mimas/Jisc

Jisc post-Wilson review

Wilson positives

»‘Internationally, Jisc is one of a small group of organisations acknowledged to be “world class” in providing leadership in ICT’

»‘Jisc is unique in the UK, providing what many stakeholders have described as a “holistic approach” to the sectors’ needs’

Wilson improvement areas

»‘The portfolio is too large’

»‘The application process is opaque’

»‘Few projects are translated into live services or take too long to develop’

»‘It is important for Jisc not to see itself primarily as a research organisation or to engage in a large number of speculative projects’

Jisc for new times

Our missionTo enable people in higher education, further education and skills in the UK to perform at the forefront of international practice by exploiting fully the possibilities of modern digital empowerment, content and connectivity.

…New opportunities…

Unprecedented challenges

Fast developing capabilities

HE, FE & Skills

Digital technologies

Value in the here and now Selective investment in new futures

Annual review: Professor Martyn Harrow, chief executive, Jisc 12

Jisc leadership team (JLT)

26/11/2013

Robert Haymon-Collins

Executive director customer

experience

Tim MarshallExecutive director

technology and infrastructure and

divisional CEO Janet

Alice ColbanChief operating

officer

Mark WrightChief financial

officer

Lorraine EstelleExecutive director digital resources

and divisional CEO Jisc Collections

Phil RichardsChief innovation

officer

Martyn HarrowChief executive

Strategic framework impact areas

Jisc Digital Futures Division

Digital futures division

Customer implementation

support programmes

Chief innovation officer

Phil Richards

Deputy chief

innovation officer

Andy McGregor

Deputy chief

innovation officer

Rachel Bruce

Futurist Martin

Hamilton

Director of data and analytics

TBD

Head of scholarly

and library futures

Ben Showers

Co-design support manager

Keith Thomas

The digital futures proposition

The goal is

Delivered by

Facilitated by

Using

Developing new national shared technology services

Collaborating across the sector

Jisc as a national body with a technology focus

Co-design, Jisc’s innovation method

Futures pipeline

Example – Futures pipeline layer cake

New people & policy development

New big data and content access

Open software on demand

Cloud computing capacity

Identity, access and security

Janet 6 network

Futures pipeline risk distribution

High

Futuresprojects

commissioned

Risk of Futures project not leading to production service

Low Few

Many

Group and regional engagement 2014

»Complement and build upon National Stakeholder Forum

»Leverage Jisc RSC and Janet Customer Engagement networks

»Communicate changes at Jisc

»Seek Co-design partners and ideas

Conversion to new production Jisc services

Futures pipeline

Jisc product catalogueJisc.ac.uk/membership

Co-design developme

nt cycle

and handover

Jisc impact areas

Stakeholder prioritisation

Risk distribution

or guidance, lessons learnt, etc.

Co-design

Co-design principlesFocused

User-centredAgile

Partnership

Experimental

The co-design process

Co-design pilot 2013-14

1. Access and identity management

2. National monograph strategy

3. Summer of student innovation

4. Digital student

5. Open mirror

6. Spotlight on the digital

7. Extending Knowledge Base +

Five original Co-design partners: RLUK, RUGIT, SCONUL, UCISA and Jisc

Jisc Summer of Student Innovation

How it works:

» Create – Make a video to explain your idea

» Share – Upload your video and encourage people to vote

» Vote - If you hit the voting target we will consider it for funding

So if you have a brainwave, come and join us for a Summer of Student Innovation:

jisc.ac.uk/student-innovation

The first success story?

Worldwide take up

»52 active UK universities

»9 international universities

Co-design 2014

Upscaled Co-design

QUESTIONS & DISCUSSION

QUESTIONS & DISCUSSION

QUESTIONS & DISCUSSION

QUESTIONS & DISCUSSION

QUESTIONS & DISCUSSION

Standards and innovation

The perfect is the enemy of the good

»NHS Connecting for Health data spine› Highly specified› Large sums invested› Success?

»Can we think of similarexamples in HE and FE?

Self-organisation in complex systems

»Sugata Mitra – ‘hole in the wall’ self-organised learning

»Innovative, successfullearning technology withoutstandards?

»Or is the way the system isseeded the de facto standard here?

Wikimedia

»The ultimate self-organised educational resource?

»Simple on-line framework ‘seeds’ system

»Standards emerge as strong ‘culture’ among community of contributors

»Highly innovative

»Can we deny its value asa resource set?

LTI and Basic LTI

»LTI› Rigorous standard› Addresses clear need

»Basic LTI› Charles Severance (Sakai)› Pragmatic, lighter touch› Uptake e.g. Canvas VLE App Centre› Stimulating plug-in innovation etc.

Possible current need for a light touch standard?

»On-line coursework submission and plagiarism detection› Alleged performance issues from leading UK

solution› Other solutions are available…

»Light touch standard to allow abstraction layer?› Remove vendor lock-in› Give leverage back to the customers

My model for standards that support innovation

»The most successful standards help seed complex systems – not micro-define

»They are lighter touch – leaving room for systems to self-organise› They leave the space for innovation

»They do not become ends in themselves

»Do you agree?› Can you think of other examples that fit the above?› Can you think of examples that do not?

Summary

Summary

»Need for innovation

»‘One Jisc’

»Digital Futures

»Co-design 2014

»Standards that seed innovation

Questions & discussion

Find out more…

Dr Phil RichardsChief Innovation Officer

p.richards@jisc.ac.uk

One CastleparkTower HillBristolBS2 0JAT 020 3697 5800

info@jisc.ac.ukjisc.ac.uk

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