pheonix help
DESCRIPTION
instructions for using library databaseTRANSCRIPT
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Welcome to Phoenix
Admissions and Library Database Training
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Log on to Phoenix
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How to find records
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User record screen
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User record screen cont.
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Acceptable POA
Includes:- Driving license Utility bill Council tax statement or bill Credit card statement or bill Bank statement Mobile phone bill
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Acceptable ID
Basically, anything with a photo that bears the applicants name. We do not accept business cards.
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Who can borrow
LSE Staff and Students LSE Alumni SCONUL Band A SCONUL Band B but only those that can
prove they are part time or distance learner.
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Who can not borrow
Everyone else. This includes Commercial Visitors Corporate Membership All other external visitors
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User Profiles
Study Permits LSE Alumni LSE Staff and Associates SCONUL External Borrowing SOAS_STU SOAS_STAFF
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User Categories
LSE Alumni Associate Staff SCONUL borrowing bands London Uni staff and students UK Uni Staff and Students Public use Overseas other
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View cards
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Issue cards
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Proxy cards
Remember do not issue proxy cards to external users. Make a note on their record.
All issued proxy cards must be cancelled and card returned before a paper pass is issued to a user.
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Creating new records.
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Most common problems
POA does not match Can not find user record Can not create card Can not print card Card will not issue Card will not swipe