phd. meriem benhaddipeople.dsv.su.se/~petia/mena/meriembenhaddi.pdfproblematic soa limitations : 1....

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TOWARDS AN APPROACH OF A MASHUPED USER-CENTRIC SOA PhD. Meriem Benhaddi [email protected] Supervisor : Pr. Karim Baïna Supervisor : Pr. Karim Baïna [email protected] 1

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Page 1: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

TOWARDS AN APPROACH OF A

MASHUPED USER-CENTRIC SOA

PhD. Meriem [email protected]

Supervisor : Pr. Karim BaïnaSupervisor : Pr. Karim Baï[email protected]

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Page 2: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

OUTLINE

� Problematic :

� Problems and limitations of SOA (use case)

� End users : who are they? What do they need ?

� Research objectives

� User-centric SOA� User-centric SOA

� Elements of the solution : EUD, Web 2.0, IoS, Visual

Programming

� State of the art

� Contribution

� Enterprise Integration Patterns2

Page 3: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

PROBLEMATIC

� SOA limitations :

1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away and out of the loop

The involvement of end users in the life cycle of software development is increasingly seen as an important point, because it promises great value

2. Rigidity, heaviness and incompatibility of SOA implementations with the real constraints of end users

1. Lack of accessibilityEvery user should be able to access and use services

2. Lack of interoperability and opennessSOA implementation should adopt a variety of

interoperable technologies in order to meet the great variety of the web 3

Page 4: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

PROBLEMATIC

� SOA limitations (suite):

3. Lack of flexibility and scalability: no support of the

composition on the fly, complex and heavy SOA stack

Complexity of service composition techniques should Complexity of service composition techniques should

be reduced and made reachable in order to empower

end users

4. Lack of mobility

SOA technologies should be made lightweight to be

widely supported by different devices.

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Page 5: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

PROBLEMATIC

� Use case : e-Government application

1. Users: citizens, companies or associations.

All with limited technical skills.

2. Functional description:

1. Display information

2. Ask for administrative documents

3. Dematerialize ordering and payment procedures for

public procurement

4. register online to educational institutions

3. Technical description:

Use of Web Services technology.

Services are accessible from dedicated portal interfaces.

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Page 6: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

PROBLEMATIC

� Use case : e-Government application

4. Limitations:

1. Users have to browse web sites to use services and retrieve the information they need. The concept of service is unclear.

2. Changes in the e-Gov solution would take time and 2. Changes in the e-Gov solution would take time and require significant involvement of experts (creating a BPEL file is not an easy task).

3. Users do not have the possibility to combine the services of the e-Gov solution with other services to meet their new needs. Examples of use cases :

- register the birth of a newborn in the various required services, either with the insurance company, social security, etc..

- recruitment advertisements in public administration are displayed in text, then it would be more interesting to display on a map.

4. Access to e-Gov services from mobile devices could have drawbacks.

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Page 7: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

PROBLEMATIC

� End users : � Who are they?

� What are their requirements?

� How they interact with systems and what is the purpose of these interactions?

� What should a system or software ensure to meet users needs?

What to do in the case of unsatisfiability of end users?� What to do in the case of unsatisfiability of end users?

1. Definition of end user :

A software end user is a person who interacts with information systems solely as a final information consumer.

It’s a user with minimal technical knowledge, and who uses the software for personal (business or leisure) purposes, in the context of daily life or daily work, without having any intentions to produce other systems.

They do not worry about system technologies as long as they can get what they need quickly.

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Page 8: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

PROBLEMATIC

� End users :

� Different categories of end users:

� Context of technology use : work, leisure, …

� Objectives or tasks

� Profils (culture, education, training, occupation,…)

� Level of mastery of the technologies : expert/beginner

Rockart, J. and Flannery, L. (1983) defined six end users categories:

� Nonprogramming end users

� Command level users

� End-user programmers,

� Functional support personnel

� End-user computing support personnel

� Programmers 8

Page 9: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

PROBLEMATIC

� End users :

� Requirements and problems encountered:

Requirement Problem

Functional Limited set of offered features.

End users needs change constantly�systems

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End users needs change constantly�systems

could never satisfy all end users

Usability Lack of visibility, feedback, consistency, non-

destructive operations, discoverability,

scalability, reliability

Non functionnal Lack of documentation, performance,

security, portability

Page 10: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

PROBLEMATIC

� End users:

� The criteria for end user acceptance of technologies /

system quality:

� McCall’1977 defined 11 factors

� ISO 9126 defined 6 factors

1. Utility

2. Usability and intuitiveness

3. Efficiency, Reliebility, Maintenability, Portability

4. Personalizibility : customizibility. Work is highly

context dependant, designing models break down�

Workers need the means to tailor the systems when work

practices change.10

Page 11: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

RESEARCH OBJECTIVES

� User-centric SOA :

� Is the possibility for all end users to design and create new

services through the combination and composition of

existing services.

� Open the Information System to the public

� More technology-independance of SOA� More technology-independance of SOA

� Lightweight SOA technologies

� Empowerment of the end user: Easy and flexible

composition on the fly of services

� Elements of the solution : EUD, Web 2.0, IoS, Visual

Programming

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Page 12: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

RESEARCH OBJECTIVES

� EUD (End-User Development) is an approach that :

� puts the user at the front and gives him the ability to

create on the fly its own applications that meet a

situational need.

� outsources development effort to the end user

� Web 2.0 and Mashup : mash different resources to create

new applications. Exemple : YahooPipes, Jackbe Presto

Wires, IBM Mashup Center, etc.

� Internet of Services (IoS): Internet of the futur

� Visual Programming

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Page 13: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

RESEARCH OBJECTIVES

� Mashup might :

� respond adequately to the individual and diverse needs of end

users

� bring the user to the center, by providing software with faces.

� improve reach and richness of information system

Richness

B2B collaborations

Enterprise Mashup

Web sites, Portals

Reach 13

Page 14: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

STATE OF THE ART

� Current Mashup tools have some drawbacks:� Mashup tools use lightweight resources (RSS, ATOM, REST

services, etc)

� Mashup tools do not allow the creation of business process mashups

� Mashup tools do not provide stable applications

� Mashup tools are still outside the scope of end users� Mashup tools are still outside the scope of end users

� The Mashup is at an early stage and needs more research:� There is a lack of a powerful language for describing Mashup: the

current Mashup applications use procedural languages such as JavaScript, where code often separates the layer of the user interface of the layer of data integration

� The advanced Mashup applications can not be achieved.

� There is a need for patterns and models to enhance the development of Mashup applications.

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Page 15: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

CONTRIBUTION

� Enterprise Integration Patterns (65): Gregor Hohpe ,Bobby Woolf, 2003

� Messaging Channel patterns

� Message Construction patterns

� Message Routing patterns

Message Transformation patterns� Message Transformation patterns

� Messaging Endpoint patterns

� System management patterns

Why messaging ?

More reliable than Remote procedure invocation, File transfert,

Shared database.15

Page 16: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

CONTRIBUTION

� Messaging Channel patterns:

discuss the way of data transmission or communication

between two applications or resources.

� A Point-to-Point Channel: allows an application to send a message

to exactly one receiver

� A Publish-Subscribe Channel creates a communication channel � A Publish-Subscribe Channel creates a communication channel

between one sender and several receivers

� A Datatype Channel ensures that each different type of data will

be send separately in a different channel, so that the receiver know

exactly what to do with the received data

� Invalid message channel

� Dead letter channel

� Guaranteed delivery channel

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Page 17: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

CONTRIBUTION

� Point-to-Point channel

� Publish-subscribe channel

� Datatype channel

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Page 18: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

CONTRIBUTION

� Message construction patterns:

decide of the intention of the message, returning a

response, huge amounts of data, slow message

� Command message

� Document message� Document message

� Event message

� Request-Reply

� Message sequence

� Message expiration

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Page 19: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

CONTRIBUTION

� Message routing patterns:

explains how to provide routing and brokering

ability to an integration solution.

� simple routers like content-based router, message

filter, dynamic router and recipient listfilter, dynamic router and recipient list

� composed routers like composed message processor

and scatter-gather.

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Page 20: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

CONTRIBUTION

� Content-based router

� Splitter

� Scatter-Gather

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Page 21: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

CONTRIBUTION

� Message transformation patterns:

focuses on the data processing and conversion.

These operations could operate on the data

format or the data content itself.

� envelope wrapper pattern that makes a message able � envelope wrapper pattern that makes a message able

to meet specific requirements on the format, such as

message header fields or encryption

� content enricher or the content filter act on the

message content by adding new content or removing

a part of the content.

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Page 22: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

CONTRIBUTION

� EIPs are implemented by a set of mediation bus:

Camel, Mule and Apache, in order to achieve

complex integration schemes.

� Our idea is to introduce the EIPs in Mashup� Our idea is to introduce the EIPs in Mashup

tools in order to enhance their integration

techniques.

� Objective : a EIPs-based SOA Mashupping

language

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Page 23: PhD. Meriem Benhaddipeople.dsv.su.se/~petia/MENA/MeriemBenhaddi.pdfPROBLEMATIC SOA limitations : 1. Exclusion of the end user from the hierarchy of the SOA actors: users kept away

Thank you for your attention !

TOWARDS AN APPROACH OF A MASHUPED

USER-CENTRIC SOA

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PhD. Meriem Benhaddi [email protected]

Supervisor : Pr. Karim Baïna [email protected]