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Advanced Certificate in Networking(Microsoft)

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Group Award Requirements

Advanced Certificate in Networking (NT4)Vendor Specific (Microsoft)

Professional Development Award (PDA)Vendor Specific (Microsoft)Advanced Certificate in Networking

Group Award ObjectivesThe objective of this group award is to provide an award for computing professionals and continuing students, which is recognised by SQA and Microsoft. This award provides a means by which candidates can demonstrate competence in networking in a practical environment using specific vendor hardware and/or software.

Group Award ContentThe award comprises the following four SQA units which must be undertaken according to the vendors specification, in this case Microsoft.

Unit Title Unit Number

Credit Value

Multi User and Network System Administration (Microsoft) D3BX 04 3

Network Technology (Microsoft) D3BY 04 1

Stand Alone Computer System Support (Microsoft) D3C0 04 2

Local Area Networks and Wide Area Networks in the Organisation (Microsoft) D3C1 04 1

Total Credit Value 7

ContextIn order to gain Microsoft endorsement this specific version of the award must be delivered according to the requirements of the following Microsoft Official Curriculum (MOC) specifications.

MOC Course Number MOC Course Title

803 Administering Microsoft Windows NT 4.0.

922 Supporting Microsoft Windows NT 4.0 – Core Technologies.

689 Supporting Microsoft Windows NT Server 4.0 – Enterprise Technologies.

Microsoft Press ISBN 1-57231-527-X Networking Essentials (Study Pack).

Full details of this curriculum are provided in the MOC documents. Details of curriculum coverage are provided in the tables at the end of this document.

Advanced Certificate in Networking (NT4) 1Vendor Specific (Microsoft)

Microsoft Certified Systems Engineer (MCSE)Candidates who satisfactorily complete this award will have acquired the necessary skills, knowledge and understanding to enter the following Microsoft Certified Systems Engineer (MCSE) examinations.

Please note this award does NOT provide exemption from the examinations.

Exam Number Exam Title

70-058 Networking Essentials

70-067 Implementing and Supporting Microsoft Windows NT Server 4.0

70-068 Implementing and Supporting Microsoft Windows NT Server 4.0 in the Enterprise

70-073 Implementing and Supporting Microsoft Windows NT Workstation 4.0

Evidence requirements

Candidate evidence requirements for this vendor specific version of the award is a combination of records and checklists that confirm satisfactory completion of all activities, demonstrations, labs and questioning sessions specified in the MOC.

In addition some units contain stand-alone assessments (exemplars provided) where the SQA competences exceed those of the MOC material.

Internal and external moderation, and other assessment quality assurance procedures must ensure that these special mandatory evidence requirements are adhered to for this vendor specific award.

2 Advanced Certificate in Networking (NT4)Vendor specific (Microsoft)

Microsoft Official Curriculum - Course 803

Administering MS Windows NT 4.0 - Topics Covered

Content

1 Introduction1.1 Windows NT Administrative tools1.2 Logging on to a Computer or a Domain1.3 Windows NT security Dialog Box

2 Setting up user accounts2.1 Where accounts are created2.2 Planning new accounts2.3 naming conventions2.4 passwords2.5 Logon times2.6 Workstation and account options2.7 Dial in Permissions2.8 Deleting and renaming user accounts2.9 Managing the user work environment2.10 Roaming profiles2.11 Defining the users environment

3 Setting up group accounts3.1 Local and global groups3.2 Planning a group strategy3.3 Planning, creating and deleting local and global groups3.4 Planning and implementing built in groups

4 Administering User and Group Accounts4.1 User account templates4.2 Planning and implementing an account policy4.3 Multiple user accounts4.4 Managing and maintaining domain controllers

5 Securing Network Resources with Shared Folder Permissions5.1 Shared folders and permissions5.2 Guidelines for sharing folders5.3 Application, data and home folders5.4 Sharing folders


6 Securing Network Resources with NTFS Permissions6.1 The six individual NTFS permissions6.2 How permissions are applied6.3 Combining shared folder and NTFS permissions6.4 Assigning NTFS permissions6.5 Taking ownership of folders and files6.6 Copying and moving folders and files6.7 Troubleshooting permission problems

7 Setting up a Network Printer7.1 Windows NT printing and printer permissions7.2 Setting up a network printer7.3 Sharing and assigning printer permissions7.4 Setting up a network client and printer drivers7.5 Accessing a network printer7.6 Creating a printer pool7.7 Setting priorities7.8 Assigning forms to trays7.9 Setting a separator page

8 Administering Network Printers8.1 How documents print8.2 Deleting a document8.3 Setting a notification, priority and printing time8.4 Pausing, resuming and purging a printer8.5 Redirecting a document8.6 Taking ownership of a printer8.7 Identifying printing problems

9 Auditing Resources and Events9.1 Planning an audit policy9.2 Implementing an audit policy9.3 Auditing files, directories and printers9.4 Using an event viewer

10 Monitoring Network Resources10.1 Monitoring computer properties10.2 Monitoring user sessions, shared resources and resources in use10.3 Setting administrative alerts10.4 Sending messages to users10.5 Viewing system configuration


11 Backing up and Restoring Data11.1 Planning a backup strategy11.2 Files and folders to backup11.3 Determining the type of backup to use11.4 Backup sets, catalogues, and logs11.5 Scheduling backups11.6 Restoring data 11.7 Selecting restore options and logging restoration

12 Practical Work12.1 Plan and create user accounts12.2 Configure user profiles12.3 Plan and create local and global groups12.4 Implement built in groups12.5 Manage accounts12.6 Manage domain controllers12.7 Plan and set up folder sharing12.8 Plan assign and manage NTFS permissions12.9 Set up and manage network printers12.10 Audit resources and events12.11 Monitor network resources12.12 Plan, backup and restore data



NT 4.0 Core Technologies - Topics Covered

Content

13 Windows NT 4.0 Environment13.1 Microsoft Windows operating systems13.2 Windows NT architecture13.3 Domains and workgroups13.4 Logging on and creating a computer account13.5 Adding computers to a domain

14 Installing Windows NT 4.014.1 Preparing for installation14.2 Installing Windows NT14.3 Installing Windows NT networking14.4 Performing a server-based installation14.5 Troubleshooting installation14.6 Upgrading to Windows NT 4.014.7 Initial parameter files14.8 OEM set up tools14.9 Using books on line14.10 Removing Windows NT

15 Configuring the Windows NT Environment15.1 Registry overview15.2 Control panel hardware settings15.3 Control panel software settings15.4 Registry editor

16 Managing System Policies16.1 System policies16.2 How system policy works16.3 Implementing system policies16.4 Using system policy editor16.5 Creating system policy16.6 Modifying system policy16.7 System policy troubleshooting


17 Managing File Systems17.1 File systems supported by Windows NT17.2 File system comparison17.3 Auto-generated and long file names17.4 Managing long file names17.5 Managing NTFS compression

18 Managing Partitions18.1 Partitioning a disk18.2 Managing partitions using disk administrator18.3 General maintenance and troubleshooting

19 Managing Fault Tolerance19.1 RAID systems19.2 Recovering from hard disk failure19.3 Implementing fault tolerance

20 Supporting Applications20.1 Supporting Win32 based applications20.2 Supporting MS-DOS-based and WIN16 applications20.3 Supporting applications in other subsystems20.4 Supporting applications on different hardware platforms20.5 Distributed component object model20.6 Managing and running applications

21 The Windows NT Networking Environment21.1 Windows NT network environments21.2 Windows NT network architecture21.3 Distributed processing21.4 Accessing file and print resources21.5 Distributed file system

22 Configuring Windows NT Protocols22.1 Using the network program in control panel22.2 Microsoft TCP/IP22.3 Configuring TCP/IP22.4 NWLink IPX/SPX22.5 Installing and configuring NWLink22.6 NetBEUI22.7 Network bindings22.8 Installing and configuring NetBEUI


23 Windows NT Network Services23.1 Installing network services23.2 Dynamic host configuration protocol23.3 Installing and configuring DHCP23.4 Windows Internet Name Service WINS23.5 Installing and configuring WINS23.6 Domain Name System DNS23.7 Installing and configuring DNS23.8 Computer browser service23.9 Configuring browsers

24 Remote Access Service RAS24.1 RAS and dial-up networking24.2 Telephony API (TAPI)24.3 Installing and configuring RAS24.4 Installing and configuring dial-up networking24.5 Troubleshooting RAS

25 Internet working and intranet working25.1 Internet and intranet overview25.2 Internet information server IIS and peer web services PWS components25.3 Using Microsoft Internet explorer25.4 Securing Internet and Intranet sites25.5 Installing and configuring IIS

26 Interoperability with Novell NetWare26.1 Windows NT connectivity with NetWare26.2 Client and Gateway services for NetWare26.3 Installing and configuring CSNW and GSNW

27 Implementing Network Clients27.1 Windows NT server 4.0 licensing27.2 Client access licenses27.3 Licensing modes27.4 Licensing administration27.5 Client software included with Windows NT server27.6 Network client administrator27.7 Client-based network administration tools27.8 Services for Macintosh27.9 Creating a Network installation start up disk


28 Implementing Directory Replication28.1 Directory replication overview28.2 Preparing for directory replication28.3 Managing directory replication28.4 Replication troubleshooting overview28.5 Implementing directory replication

29 The Windows NT Boot Process29.1 Overview of the Windows boot process29.2 Windows NT load phases29.3 Troubleshooting the Windows NT Boot process29.4 Last known good configuration29.5 Emergency repair

30 Troubleshooting resources30.1 Troubleshooting categories30.2 Diagnostic tools30.3 Additional resources for troubleshooting



NT Server 4.0 Enterprise Technologies - Topics Covered

Content

Unit 1 Implementing Directory Services

31 Defining NT Directory Services31.1 NT Directory services and the enterprise31.2 Domains and trust relationships31.3 Directory services components and features31.4 Implementing Directory Services

32 Establishing Trust Relationships32.1 Introduction to trust relationships32.2 Group strategies across trusts32.3 Granting permissions across trusts32.4 The Net Logon service32.5 Pass through authentication32.6 Resource management scenarios32.7 Establishing and managing trust relationships

33 Choosing a Directory Services Structure33.1 Domains in directory services33.2 Considerations in implementing Directory Services33.3 Interaction between computers and domains33.4 The single domain model33.5 The single master domain model33.6 The multiple master domain model33.7 The complete trust domain model

34 Planning a Directory Services Structure for Performance34.1 Building an effective directory services structure34.2 Directory services database size factors34.3 Determining the optimum number of domain controllers34.4 Directory services over WAN links34.5 Planning domain and server locations34.6 Implementing effective synchronisation34.7 Planning directory services


Unit 2 Server Analysis and Optimisation

35 Securing Network Resources with Shared Folder Permissions35.1 Introduction to server analysis and optimisation35.2 Resources to monitor35.3 Tools for server analysis and optimisation35.4 Using performance monitor35.5 Performance monitor views35.6 Techniques for server analysis and optimisation35.7 NT approach to server analysis and optimisation

36 Implementing a Measurement Baseline36.1 Collecting system data36.2 Creating a measurement baseline36.3 Using performance monitor to create a measurement baseline36.4 Establishing a database of measurement information

37 Performance Analysis, Forecasting and Record Keeping37.1 Performance analysis overview37.2 NT server environments37.3 Determining workload characterisation37.4 Charting bottlenecks37.5 Setting expectations of system usage and availability37.6 Monitoring network utilisation37.7 Forecasting future resources allocation37.8 Establishing a plan for long term record keeping37.9 Collecting and analysing data

38 Analysing System Performance in the File and Print Server Environment38.1 Analysis in the file and print server environment38.2 Resource implications in the file and print server environment38.3 Monitoring IIS (cache) in a file and print server environment38.4 Considerations when forecasting in a file and print server environment38.5 Calculating the number of users that a file and print server can support

39 Analysing System Performance in the Application Server Environment39.1 Analysis in the application server environment39.2 Resource implications in the application server environment39.3 Considerations when forecasting in the application server environment39.4 Calculating the number of users that an application server can support


40 Analysing System Performance in the Domain Server Environment40.1 Analysis in the domain server environment40.2 Resource implications in the domain server environment40.3 Considerations when forecasting in the domain server environment40.4 Calculating the number of users that a domain server can support

Unit 3 Network Analysis and Optimisation

41 Introduction to Analysing Network Traffic41.1 Network traffic analysis41.2 Network monitor41.3 Installing and using network monitor

42 Analysing and Optimising Client Initialisation Traffic42.1 Client initialisation analysis42.2 Analysing and optimising DHCP traffic42.3 Analysing and optimising WINS client traffic42.4 Analysing and optimising file session traffic42.5 Analysing and optimising logon validation traffic

43 Analysing and Optimising Client to Server Traffic43.1 Client to server analysis43.2 Analysing and optimising client browser traffic43.3 Analysing and optimising DNS traffic43.4 Analysing and optimising intranet browsing traffic

44 Analysing and Optimising Server to Server Traffic44.1 Server to server analysis44.2 Analysing and optimising account synchronisation traffic44.3 Analysing and optimising trust relationship traffic44.4 Analysing and optimising server browser traffic44.5 Analysing and optimising WINS replication traffic44.6 Analysing and optimising directory replication traffic44.7 Analysing and optimising DNS server traffic

45 Predicting Network Traffic45.1 Guidelines and summary of network traffic45.2 Traffic prediction scenarios45.3 Other WAN traffic considerations


46 Troubleshooting NT 4.0 in the Enterprise Environment46.1 Troubleshooting Windows NT server46.2 Successful troubleshooting46.3 Troubleshooting resources46.4 Troubleshooting methodology

47 Windows NT Architecture47.1 Overview47.2 Kernel mode components47.3 NT networking architecture47.4 Kernel mode networking components47.5 Distributed networking components (User mode)47.6 Troubleshooting from an architectural perspective47.7 Tools for troubleshooting from an architectural perspective

48 Modifying the System Through the Registry48.1 Overview of the registry48.2 Registry structure48.3 Registry editor48.4 Other tools in the NT resource kit48.5 Troubleshooting with HKEY_LOCAL_MACHINE48.6 HKEY_LOCAL_MACHINE - Hardware48.7 HKEY_LOCAL_MACHINE - System48.8 Troubleshooting through the registry

49 Examining the Boot Process49.1 Identifying steps in a successful boot49.2 Initial phase49.3 Boot loader phase49.4 Kernel phase49.5 Logon phase49.6 The Boot.ini file49.7 Verifying loaded drivers49.8 Replacing damaged or missing files

50 Examining Stop Screens50.1 Stop screen sections50.2 Debugging overview50.3 Kernel debugger50.4 CrashDump50.5 Dump analysis utilities50.6 Dr. Watson overview


Mapping - Microsoft Official Curriculum - Course 578

Networking Essentials - Objectives

Content

51 NETWORK ORIENTATION

51.1 Networking

51.1.1 Identify the components of a local network51.1.2 Describe the advantages of networking.

51.2 Two Major Types of Networks

51.2.1 Describe peer-to-peer network51.2.2 Describe server-based network.51.2.3 Describe server functions and assign servers. (Practical - Shared directories)51.2.4 Determine suitable network for a site.

51.3 Network Design

51.3.1 Identify the standard topologies and their variations.51.3.2 Describe the advantages and disadvantages of each topology51.3.3 Determine an appropriate topology for a given network plan.

52 CONNECTING NETWORK COMPONENTS

52.1 Network Cabling - The physical media

52.1.1 Define terms related to cabling including shielding, crosstalk, attenuation and plenum.

52.1.2 Identify the primary types of network cabling.52.1.3 Distinguish between baseband and broadband transmission and identify appropriate

uses for each.52.1.4 Determine which type of cabling and connection hardware would be appropriate for a

particular network environment.

52.2 Wireless Network Communications

52.2.1 Identify the three types of wireless networks and the uses of each52.2.2 Describe the four transmission techniques used in LAN52.2.3 Describe the three types of signal transmission used in mobile computing.


52.3 Network Adaptor Cards

52.3.1 Describe the role of the Network Adaptor Card in a Network including preparing, sending and controlling data

52.3.2 Describe the Configurable Options for Network Adaptor Cards52.3.3 List the Primary considerations for selecting a network adaptor card52.3.4 Describe at least two enhancements to adaptor cards that will improve network

performance

53 HOW A NETWORK FUNCTIONS

53.1 The OSI and 802 Networking Models

53.1.1 Describe the primary function of each OSI layer53.1.2 Identify the OSI layer at which a particular network activity takes place53.1.3 Identify the OSI layer at which a particular network component functions53.1.4 Describe the Project 802 enhancements to the OSI model

53.2 Drivers

53.2.1 Describe the role of drivers in a network environment, including their place in the OSI model

53.2.2 Identify sources for different drivers53.2.3 Describe how to select and implement drivers given a networking situation53.2.4 Install, update and remove drivers (Practical - Install a network adaptor card)

53.3 How Networks Send Data

53.3.1 Define the term packet, including its function and components.53.3.2 Describe the contents and function of each packet component: header, data and trailer53.3.3 Describe how packets are sent across a network

53.4 Protocols

53.4.1 Identify the function of protocols and protocol stacks53.4.2 Describe the network processes which use protocols and how they use them53.4.3 Map particular protocols to the appropriate OSI levels

54 NETWORK ARCHITECTURES

54.1 Ethernet

54.1.1 Identify the standard Ethernet components54.1.2 Describe the features of each Ethernet standard topology54.1.3 Identify the cabling for a given IEEE Ethernet standard topology54.1.4 Determine which Ethernet topology would be appropriate to use for a given site.

54.2 Token Ring

54.2.1 Describe the features of a Token Ring network54.2.2 Identify the major components of a Token Ring network54.2.3 Determine the components needed to implement a Token Ring network at a given site


54.3 Apple Talk and Arc Net

54.3.1 Identify the components and features of AppleTalk54.3.2 Identify the components and features of Arc Net

55 NETWORK OPERATIONS

55.1 Networking Operating System Setup

55.1.1 Identify essential networking operating system components55.1.2 Define pre-emptive and non-pre-emptive multitasking55.1.3 Describe the elements of client software55.1.4 Define the elements of server software55.1.5 Define network services55.1.6 Identify the major considerations in a network operating system installation55.1.7 Install Windows NT Server (Windows 2000 Server) (Practical - Install NOS)

55.2 Network Printing

55.2.1 Identify the steps for installing and using a shared printer55.2.2 List the tasks included in managing a shared printer55.2.3 Determine whether a sharing fax service would be appropriate for a given site

55.3 Implementing Network Applications

55.3.1 Identify the features and uses of e-mail55.3.2 Identify the features and uses of scheduling55.3.3 Describe the purpose of each of the four primary e-mail and messaging standards55.3.4 Describe the considerations for sharing applications on a network55.3.5 List steps the administrator needs to perform to share an application55.3.6 Determine appropriate policies and procedures for implementing and managing an e-

mail system

55.4 Networks in Multi-Vendor Environments

55.4.1 Define a client solution and a server solution for interoperability55.4.2 Identify methods vendors use to integrate their products with those from other

vendors55.4.3 Determine which network operating systems and redirectors would be appropriate for

a given site

55.5 The Client/Server Environment

55.5.1 Describe the differences between client/server and centralised computing55.5.2 List the six steps of the client/server process55.5.3 Identify client functions55.5.4 Identify server functions55.5.5 Determine if a client/server is appropriate for a given networking environment


56 NETWORK ADMINISTRATION AND SUPPORT

56.1 Managing Network Accounts

56.1.1 Describe the process for creating a user account56.1.2 List and define the four types of group accounts56.1.3 Determine the appropriate types of accounts for a given network environment56.1.4 Create a user account and a group account (Practical - Create a user account)

56.2 Managing Network Performance

56.2.1 Identify major sources of network problems56.2.2 List potential bottlenecks in network performance56.2.3 Describe the simple network management protocol SNMP56.2.4 Develop a network performance monitoring plan (Practical - Monitor performance)56.2.5 Describe the functions of the network monitor utility56.2.6 Create appropriate network documentation

56.3 Ensuring Network Data Security

56.3.1 List the basic security requirements for any network56.3.2 Describe the primary components to be considered for physical security56.3.3 Describe the features of password protected shares56.3.4 Describe the features of access permissions

56.4 Avoiding Data Loss

56.4.1 List the considerations for implementing a backup system56.4.2 Determine a backup approach appropriate for a given site including the method and

schedule56.4.3 List the considerations for implementing an un- interruptible power supply56.4.4 Describe each of the following types of fault tolerant systems: disk swapping, disk

mirroring, sector sparing, mirrored drive arrays and clustering

57 LARGER NETWORKS

57.1 Modems in Network Communications

57.1.1 Define synchronous and asynchronous communications57.1.2 Identify modem standards57.1.3 Describe the two types of carriers for modem communications57.1.4 Determine which type of modem would be appropriate for a given site (Practical -

Setup a modem, dial up networking and remote access)

57.2 Creating Larger Networks

57.2.1 Describe the function of: Bridges, Repeaters, Routers, Brouters, and Gateways57.2.2 Determine where to expand a LAN57.2.3 Determine appropriate components in a given network expansion situation


57.3 Wide Area Networks Transmission

57.3.1 Identify the features of analogue activity57.3.2 Identify the features of digital connectivity57.3.3 Identify the features of packet switching networks57.3.4 Identify the major transmission components necessary for a simple single protocol

WAN57.3.5 Distinguish between the major data carriers (common carriers) and determine which

would be most appropriate in a given WAN

57.4 Advanced WAN Technologies

57.4.1 Identify the primary features of each of the following technologies: X.25, Frame relay, ATM (Asynchronous transfer mode), ISDN (integrated service digital network), FDDI (fibre distributed data interface), SONET (Synchronous optical network), SMDS (synchronous multi-megabit data service)

57.4.2 Determine which technologies would be appropriate for a given network site

58 SOLVING NETWORK PROBLEMS

58.1 Monitoring Network Behaviour to Prevent Problems

58.1.1 List five strategies that are part of a network management plan for avoiding problems58.1.2 Describe how establishing a baseline aids in preventing problems58.1.3 Describe how documentation aids in troubleshooting58.1.4 Incorporate a pre-emptive troubleshooting approach into a network plan

58.2 Network Troubleshooting

58.2.1 List the five steps that comprise a structured troubleshooting approach58.2.2 Describe how a terminator is used in trouble shooting58.2.3 Identify the capabilities of a protocol analyser58.2.4 Identify sources of up to date networking and troubleshooting information58.2.5 Install Microsoft Technical Information Network (TechNet)58.2.6 Access the Microsoft Download Library (MSDL)58.2.7 Determine how to approach a given network problem in order to isolate and identify

the cause58.2.8 Identify any special equipment which would make it easier to solve a given network

problem

58.3 The Internet - A Worldwide Resource

58.3.1 Identify Internet Services58.3.2 Access the Microsoft Network (MSN)58.3.3 Access the Microsoft FTP site


59 PRACTICAL WORK

59.1 Set up a shared directory and stop sharing a shared directory (5.3.4, 5.3.5)

59.2 Create and Delete User Accounts (6.1.4)

59.3 Install a modem and configure dial-up networking and remote access facilities (7.1.4)

59.4 Install and configure a network adaptor card (2.3, 3.2.4)

59.5 Install and configure a network operating system (5.1.7)

59.6 Monitor a system using performance and network monitors and SNMP (6.1.8, 8)


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