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buletin
ndEdisi 62 2017/ 62 Edition 2017
Perusahaan Umum
JASA TIRTA IIPublic Corporation
REDAKSI BULETIN PJT IIBULETIN EDITORIAL PJT II
DAFTAR ISI TABLE OF CONTENT
9
4
11
510
3
6
12Serah Terima Jabatan Perum Jasa Tirta IIThe Handover of Position Perum Jasa Tirta II
dari redaksifrom the editor
Pameran Adiwastra Nusantara 2017Adiwastra Nusantara Exhibition 2017
Operasi Jatiluhur BersihJatiluhur Clean Water Operation Activities
8
11ndBuletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017
Humas Perum Jasa Tirta II [email protected] / [email protected] 2
Pelindung : DIREKSI
Conderscendent : BOARD OF DIRECTORS
Penanggung Jawab : SEKRETARIS PERUSAHAAN
Person In Charge : CORPORATE SECRETARY
Pemimpin Redaksi : MANAGER HUMAS DAN
INFORMASI PUBLIK
Chief Editor : MANAGER OF PUBLIC
RELATIONS AND INFORMATION
Tim Editorial : TENTI UTAMI, CHRISTA,
Editorial Team MAGDALENA
Photographer : SUSILO
Design : ANITA
Diterbitkan oleh Humas & Informasi Publik PJT II
Published by Public Relations and Information PJT II
Alamat Redaksi:
Kantor Pusat Perum Jasa Tirta II
Jalan Lurah Kawi No. 1, Jatiluhur
Purwakarta - Jawa Barat
Telpon: (0264) 201972 ext 212
Kunjungan Universitas Muhammadiyah PalembangVisits of Muhammadiyah University, Palembang
Kunjungan Studi Lapangan Universitas Brawijaya dan Universitas Pertamina
Field Study Visits of Brawijaya University and Pertamina University
Pelatihan Analisis Kebutuhan PelatihanTraining for Needs Analysis
Penandatanganan Perjanjian Kerjasama tentang Co-Branding AMDK JatiluhurThe Signing of Cooperation Agreement for Co-Branding of Drinking Water in Packaging of Jatiluhur Brand
Pameran Hari Air Dunia Tahun 2017World Water Day Exhibition 2017
Peringatan Hari Kartini Perum Jasa Tirta IIThe Commemoration of Kartini Day
Perum Jasa Tirta II
7
FGD Transformasi Digital di Lingkungan Perum Jasa Tirta II
FGD Digital Transformation in Perum Jasa Tirta II Environment
Knowledge Management Sharing Pengembangan Pelayanan PelangganKnowledge Management Sharing for Customer Service Development
Kunjungan Lapangan ITB Field Visits of ITB
Kunjungan Dewan Pengawas periode April 2017Visits of Supervisory Board of PJT II in April 2017
Penandatanganan Perjanjian Kerjasama Pengerukan Lumpur atau Penataan
Sungai Mati (Oxbow Lake)The Signing of Cooperation Agreement on
Mud Dredging or Structuring of The Oxbow Lake
nda seharusnya tidak pernah takut untuk memberikan kesempatan bagi diri sendiri untuk menjadi semua hal Ayang Anda mampu. Jika anda pikir jika anda tidak cukup
baik, teruslah mencoba dan anda akan terkejut akan hasil yang diperoleh. Tak seorang pun dapat berkata bahwa apa yang anda lakukan adalah salah. Setiap orang memiliki impian sendiri, perjuangan sendiri dan jalan yang berbeda.
Di lain waktu, jika anda memiliki keinginan untuk mengeluh, berhentilah dan tanyakan pada diri anda sendiri apa yang sebenarnya yang anda inginkan. Apakah anda hanya ingin mengeluh atau ingin memperbaiki situasi anda? Dalam setiap keluhan adalah keinginan untuk memperbaiki sesuatu, namun dengan mengeluh, anda tidak akan memperbaiki kondisi yang ada. Jadi buatlah pilihan untuk tidak memperparah situasi yang buruk dengan keluhan anda. Pilihlah untuk memperbaikinya dengan pemikiran positif, gagasan dan tindakan Anda. Jika anda benar-benar ingin melakukan sesuatu, pasti akan ada jalannya. Ingatlah, jika anda tidak pernah bertindak, maka anda tidak akan pernah tahu dan anda akan berdiri di tempat yang sama selamanya.
ou should never be afraid to give yourself a chance to be
everything you are capable of being. If you think you're Ynot good enough, you'll surprise yourself if you keep
trying. No one can ever tell you you're doing it wrong. Everyone
has their own dreams, their own struggles and a different path..
The next time you have the urge to complain, stop and ask
yourself what it is you truly want. Do you just want to complain or
do you want to improve your situation? Somewhere within each
complaint is a genuine desire to improve things, but the
complaint by itself is never enough to make it happen. So make
the choice not to aggravate a bad situation with your complaints.
Choose instead to improve it with your positive thoughts, ideas
and actions. If you really want to do something, you'll find a way.
Remember if you never act, you will never know for sure and
you will be left standing in the same spot forever.
If you really want to do something, you'll find a way
Jika Anda benar-benar ingin melakukan sesuatu, Anda pasti akan menemukan jalannya
kegiatan perusahaancompany’s activity
nd Buletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017 Humas Perum Jasa Tirta II [email protected] / [email protected]
113
amis, 20 April 2017 bertempat di Hotel Trans Luxury Bandung, Perum Jasa Tirta II dan Balai Besar Wilayah KSungai Citarum menandatangani Perjanjian
Kerjasama tentang Pengerukan Lumpur atau Penataan Sungai Mati (Oxbow Lake) di wilayah Sungai Citarum Bagian Hulu.
Tujuan dari penandatanganan perjanjian tersebut yaitu untuk melaksanakan atau penataan di sungai mati (oxbow lake) secara terpadu dalam mewujudkan efektivitas, efisiensi dan produktivitas kinerja dan mewujudkan percepatan terselenggaranya kegiatan pengerukan atau penataan sungai mati (oxbow lake) di Sungai Citarum bagian hulu.
Direktur Utama Perum Jasa Tirta II, Djoko Saputro menyampaikan bahwa Perum Jasa Tirta II akan terlibat lebih aktif di wilayah hulu Sungai Citarum dengan melakukan kegiatan operasional pengangkatan lumpur dan membersihkan sampah di oxbow Citarum dan selanjutnya akan melakukan konservasi serta pemberdayaan sumber daya air dan masyarakat.
Penandatanganan dilaksanakan oleh Direktur Utama Perum Jasa Tirta II, Djoko Saputro dan Yudha Mediawan, Kepala Balai Besar Wilayah Sungai Citarum.
hursday, April 20, 2017, Perum Jasa Tirta II and the Citarum River Region Office signed a Cooperation TAgreement on Mud Dredging or Oxbow Lake in the
upper of Citarum River area at Trans Hotel Bandung.The purpose of signing the agreement is to implement or
structuring in oxbow lake in order to realize the effectiveness, efficiency and productivity of performance and realize the acceleration of the implementation of dredging activities or arrangement of the oxbow lake in the upstream of Citarum River.
President Director of Perum Jasa Tirta II, Djoko Saputro said that Perum Jasa Tirta II will be more actively involved in the upstream of Citarum River by conducting operational activities of removing mud and cleaning up garbage in the Citarum oxbow and will further conserve as well as empower of water resources and community.
The signing was executed by President Director of Perum Jasa Tirta II, Djoko Saputro and Yudha Mediawan, Head of Citarum River Basin Region.
Penandatanganan Perjanjian Kerjasama Pengerukan Lumpur atau Penataan Sungai Mati
(Oxbow Lake)
The Signing of Cooperation Agreement on Mud Dredging or Structuring of
The Oxbow Lake
REDAKSI BULETIN PJT IIBULETIN EDITORIAL PJT II
DAFTAR ISI TABLE OF CONTENT
9
4
11
510
3
6
12Serah Terima Jabatan Perum Jasa Tirta IIThe Handover of Position Perum Jasa Tirta II
dari redaksifrom the editor
Pameran Adiwastra Nusantara 2017Adiwastra Nusantara Exhibition 2017
Operasi Jatiluhur BersihJatiluhur Clean Water Operation Activities
8
11ndBuletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017
Humas Perum Jasa Tirta II [email protected] / [email protected] 2
Pelindung : DIREKSI
Conderscendent : BOARD OF DIRECTORS
Penanggung Jawab : SEKRETARIS PERUSAHAAN
Person In Charge : CORPORATE SECRETARY
Pemimpin Redaksi : MANAGER HUMAS DAN
INFORMASI PUBLIK
Chief Editor : MANAGER OF PUBLIC
RELATIONS AND INFORMATION
Tim Editorial : TENTI UTAMI, CHRISTA,
Editorial Team MAGDALENA
Photographer : SUSILO
Design : ANITA
Diterbitkan oleh Humas & Informasi Publik PJT II
Published by Public Relations and Information PJT II
Alamat Redaksi:
Kantor Pusat Perum Jasa Tirta II
Jalan Lurah Kawi No. 1, Jatiluhur
Purwakarta - Jawa Barat
Telpon: (0264) 201972 ext 212
Kunjungan Universitas Muhammadiyah PalembangVisits of Muhammadiyah University, Palembang
Kunjungan Studi Lapangan Universitas Brawijaya dan Universitas Pertamina
Field Study Visits of Brawijaya University and Pertamina University
Pelatihan Analisis Kebutuhan PelatihanTraining for Needs Analysis
Penandatanganan Perjanjian Kerjasama tentang Co-Branding AMDK JatiluhurThe Signing of Cooperation Agreement for Co-Branding of Drinking Water in Packaging of Jatiluhur Brand
Pameran Hari Air Dunia Tahun 2017World Water Day Exhibition 2017
Peringatan Hari Kartini Perum Jasa Tirta IIThe Commemoration of Kartini Day
Perum Jasa Tirta II
7
FGD Transformasi Digital di Lingkungan Perum Jasa Tirta II
FGD Digital Transformation in Perum Jasa Tirta II Environment
Knowledge Management Sharing Pengembangan Pelayanan PelangganKnowledge Management Sharing for Customer Service Development
Kunjungan Lapangan ITB Field Visits of ITB
Kunjungan Dewan Pengawas periode April 2017Visits of Supervisory Board of PJT II in April 2017
Penandatanganan Perjanjian Kerjasama Pengerukan Lumpur atau Penataan
Sungai Mati (Oxbow Lake)The Signing of Cooperation Agreement on
Mud Dredging or Structuring of The Oxbow Lake
nda seharusnya tidak pernah takut untuk memberikan kesempatan bagi diri sendiri untuk menjadi semua hal Ayang Anda mampu. Jika anda pikir jika anda tidak cukup
baik, teruslah mencoba dan anda akan terkejut akan hasil yang diperoleh. Tak seorang pun dapat berkata bahwa apa yang anda lakukan adalah salah. Setiap orang memiliki impian sendiri, perjuangan sendiri dan jalan yang berbeda.
Di lain waktu, jika anda memiliki keinginan untuk mengeluh, berhentilah dan tanyakan pada diri anda sendiri apa yang sebenarnya yang anda inginkan. Apakah anda hanya ingin mengeluh atau ingin memperbaiki situasi anda? Dalam setiap keluhan adalah keinginan untuk memperbaiki sesuatu, namun dengan mengeluh, anda tidak akan memperbaiki kondisi yang ada. Jadi buatlah pilihan untuk tidak memperparah situasi yang buruk dengan keluhan anda. Pilihlah untuk memperbaikinya dengan pemikiran positif, gagasan dan tindakan Anda. Jika anda benar-benar ingin melakukan sesuatu, pasti akan ada jalannya. Ingatlah, jika anda tidak pernah bertindak, maka anda tidak akan pernah tahu dan anda akan berdiri di tempat yang sama selamanya.
ou should never be afraid to give yourself a chance to be
everything you are capable of being. If you think you're Ynot good enough, you'll surprise yourself if you keep
trying. No one can ever tell you you're doing it wrong. Everyone
has their own dreams, their own struggles and a different path..
The next time you have the urge to complain, stop and ask
yourself what it is you truly want. Do you just want to complain or
do you want to improve your situation? Somewhere within each
complaint is a genuine desire to improve things, but the
complaint by itself is never enough to make it happen. So make
the choice not to aggravate a bad situation with your complaints.
Choose instead to improve it with your positive thoughts, ideas
and actions. If you really want to do something, you'll find a way.
Remember if you never act, you will never know for sure and
you will be left standing in the same spot forever.
If you really want to do something, you'll find a way
Jika Anda benar-benar ingin melakukan sesuatu, Anda pasti akan menemukan jalannya
kegiatan perusahaancompany’s activity
nd Buletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017 Humas Perum Jasa Tirta II [email protected] / [email protected]
113
amis, 20 April 2017 bertempat di Hotel Trans Luxury Bandung, Perum Jasa Tirta II dan Balai Besar Wilayah KSungai Citarum menandatangani Perjanjian
Kerjasama tentang Pengerukan Lumpur atau Penataan Sungai Mati (Oxbow Lake) di wilayah Sungai Citarum Bagian Hulu.
Tujuan dari penandatanganan perjanjian tersebut yaitu untuk melaksanakan atau penataan di sungai mati (oxbow lake) secara terpadu dalam mewujudkan efektivitas, efisiensi dan produktivitas kinerja dan mewujudkan percepatan terselenggaranya kegiatan pengerukan atau penataan sungai mati (oxbow lake) di Sungai Citarum bagian hulu.
Direktur Utama Perum Jasa Tirta II, Djoko Saputro menyampaikan bahwa Perum Jasa Tirta II akan terlibat lebih aktif di wilayah hulu Sungai Citarum dengan melakukan kegiatan operasional pengangkatan lumpur dan membersihkan sampah di oxbow Citarum dan selanjutnya akan melakukan konservasi serta pemberdayaan sumber daya air dan masyarakat.
Penandatanganan dilaksanakan oleh Direktur Utama Perum Jasa Tirta II, Djoko Saputro dan Yudha Mediawan, Kepala Balai Besar Wilayah Sungai Citarum.
hursday, April 20, 2017, Perum Jasa Tirta II and the Citarum River Region Office signed a Cooperation TAgreement on Mud Dredging or Oxbow Lake in the
upper of Citarum River area at Trans Hotel Bandung.The purpose of signing the agreement is to implement or
structuring in oxbow lake in order to realize the effectiveness, efficiency and productivity of performance and realize the acceleration of the implementation of dredging activities or arrangement of the oxbow lake in the upstream of Citarum River.
President Director of Perum Jasa Tirta II, Djoko Saputro said that Perum Jasa Tirta II will be more actively involved in the upstream of Citarum River by conducting operational activities of removing mud and cleaning up garbage in the Citarum oxbow and will further conserve as well as empower of water resources and community.
The signing was executed by President Director of Perum Jasa Tirta II, Djoko Saputro and Yudha Mediawan, Head of Citarum River Basin Region.
Penandatanganan Perjanjian Kerjasama Pengerukan Lumpur atau Penataan Sungai Mati
(Oxbow Lake)
The Signing of Cooperation Agreement on Mud Dredging or Structuring of
The Oxbow Lake
kegiatan perusahaancompany’s activity
11ndBuletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017
Humas Perum Jasa Tirta II [email protected] / [email protected]
4
etelah ditandatanginya MoU tentang penertiban Keramba Jaring Apung (KJA) di Bale Nagri pada bulan Maret 2017, SPerum Jasa Tirta II dan Pemerintah Kabupaten Purwakarta
mulai direalisasikan penertiban KJA sebagai tindak lanjut komitmen tersebut pada hari Senin, 3 April 2017.
Dengan dimulainya kegiatan Operasi Jatiluhur Bersih tersebut, Komandan Distrik Militer 0619 Purwakarta Letkol Inf, Ari Maulana menghimbau kepada semua petugas gabungan yang melakukan penertiban KJA Jatiluhur untuk mengedepankan cara persuasif karena para petani KJA adalah saudara kita.
General Manager Wilayah IV PJT II, Mario Mora Daulay menegaskan penertiban KJA dianggap mendesak untuk menjaga ekosistem air di Waduk Jatiluhur.
onday, April 3, 2017, Perum Jasa Tirta II and Purwakarta Regency Government began to realize Mthe demolation of KJA as a follow-up commitment of
signing the MoU on the curbing of Floating Fishes Cages (KJA) at Bale Nagri in March 2017.
With the commencement of Jatiluhur Clean Water Operation activities, the District Military Commander (Kodim) 0619 Purwakarta Letkol Inf, Ari Maulana appealed to all the joint officers who conducted the demolition of KJA at Jatiluhur Reservoir to put forward the persuasive way to do the demolation.
General Manager of Region IV PJT II, Mario Mora Daulay insists that KJA's control is considered urgent to maintain the water ecosystem in Jatiluhur Reservoir.Operasi Jatiluhur Bersih
Jatiluhur Clean Water Operation Activities
ntuk mempelajari sistem kerja pembangkit listrik PLTA Ir. H. Djuanda dan sistem kerja Bendungan Ir. H. Djuanda Uyang dikelola oleh Perum Jasa Tirta II, Rabu, 19 April
2017, Perum Jasa Tirta II menerima kunjungan dari Fakultas Teknik Universitas Brawijaya Malang dan Fakultas Teknik Universitas Pertamina.
o study the working system of power plant dan dam of
Ir. H. Djuanda that managed by Perum Jasa Tirta II, Tthe Faculty of Engineering Universitas Brawijaya
Malang and the Faculty of Engineering, Pertamina University
visited PJT II on Wednesday, April 19, 2017.
Kunjungan Studi Lapangan Universitas Brawijaya dan Universitas Pertamina
Field Study Visits of Brawijaya University and Pertamina University
kegiatan perusahaancompany’s activity
nd Buletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017 Humas Perum Jasa Tirta II [email protected] / [email protected]
115
amis, 06 April 2017 bertempat di Graha Citarum Kantor
Pusat Perum Jasa Tirta II diadakan Focus Group KDiscussion Transfornasi Digital yang dibuka oleh
Direktur Utama, Djoko Saputro.
Kegiatan ini diselenggarakan sehubungan dengan program
kerja Pembangunan & Pendampingan Implementasi IT
Strategic Plan (ITSP), IT Service Management (ITSM) dan
Information Security Management System (ISMS) di lingkungan
Perum Jasa Tirta II.
Materi yang disampaikan adalah 4 Step to Manage Digital
Transformation dan Penyusunan ITSP di lingkungan Perum
Jasa Tirta II. Penyusunan ITSP tersebut dimulai dari pemetaan
kondisi, permasalahan dan aspirasi, validasi dan diskusi solusi
alternatif serta diakhiri dengan diskusi bersama dan konsesus
yang rencananya akan diadakan workshop pada bulan Juni
2017.
Kegiatan tersebut diharapkan dapat memberikan gambaran
tentang transformasi digital, implikasi dan langkah-langkah
pelaksanaanya serta urgensi penyusunan dan implementasi
ITSP, ITSM dan ISMS di lingkungan Perum Jasa Tirta II.
hursday, April 6, 2017, Perum Jasa Tirta II held Focus
Group Discussion Transformation Digital opened by TPresident Director, Djoko Saputro at Graha Citarum
Central Office of Perum Jasa Tirta II.
This activity is held in conjunction with the work program of
Development & Assistance Implementation of IT Strategic Plan
(ITSP), IT Service Management (ITSM) and Information
Security Management System (ISMS) in Perum Jasa Tirta II.
The material presented is 4 Step to manage digital
transformation and preparation of ITSP in Perum Jasa Tirta II.
The preparation of ITSP starts from the mapping of conditions,
problems and aspirations, validation and discussion of
alternative solutions and concludes with a joint discussion and
consensus which is planned to be held the workshop in June
2017.
The event is expected to provide an overview of the digital
transformation, implications and the urgency of the preparation
as well as the implementation of ITSP, ITSM and ISMS in
Perum Jasa Tirta II.
FGD Transformasi Digital di Lingkungan Perum Jasa Tirta II
FGD Digital Transformation in Perum Jasa Tirta II Environment
kegiatan perusahaancompany’s activity
11ndBuletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017
Humas Perum Jasa Tirta II [email protected] / [email protected]
4
etelah ditandatanginya MoU tentang penertiban Keramba Jaring Apung (KJA) di Bale Nagri pada bulan Maret 2017, SPerum Jasa Tirta II dan Pemerintah Kabupaten Purwakarta
mulai direalisasikan penertiban KJA sebagai tindak lanjut komitmen tersebut pada hari Senin, 3 April 2017.
Dengan dimulainya kegiatan Operasi Jatiluhur Bersih tersebut, Komandan Distrik Militer 0619 Purwakarta Letkol Inf, Ari Maulana menghimbau kepada semua petugas gabungan yang melakukan penertiban KJA Jatiluhur untuk mengedepankan cara persuasif karena para petani KJA adalah saudara kita.
General Manager Wilayah IV PJT II, Mario Mora Daulay menegaskan penertiban KJA dianggap mendesak untuk menjaga ekosistem air di Waduk Jatiluhur.
onday, April 3, 2017, Perum Jasa Tirta II and Purwakarta Regency Government began to realize Mthe demolation of KJA as a follow-up commitment of
signing the MoU on the curbing of Floating Fishes Cages (KJA) at Bale Nagri in March 2017.
With the commencement of Jatiluhur Clean Water Operation activities, the District Military Commander (Kodim) 0619 Purwakarta Letkol Inf, Ari Maulana appealed to all the joint officers who conducted the demolition of KJA at Jatiluhur Reservoir to put forward the persuasive way to do the demolation.
General Manager of Region IV PJT II, Mario Mora Daulay insists that KJA's control is considered urgent to maintain the water ecosystem in Jatiluhur Reservoir.Operasi Jatiluhur Bersih
Jatiluhur Clean Water Operation Activities
ntuk mempelajari sistem kerja pembangkit listrik PLTA Ir. H. Djuanda dan sistem kerja Bendungan Ir. H. Djuanda Uyang dikelola oleh Perum Jasa Tirta II, Rabu, 19 April
2017, Perum Jasa Tirta II menerima kunjungan dari Fakultas Teknik Universitas Brawijaya Malang dan Fakultas Teknik Universitas Pertamina.
o study the working system of power plant dan dam of
Ir. H. Djuanda that managed by Perum Jasa Tirta II, Tthe Faculty of Engineering Universitas Brawijaya
Malang and the Faculty of Engineering, Pertamina University
visited PJT II on Wednesday, April 19, 2017.
Kunjungan Studi Lapangan Universitas Brawijaya dan Universitas Pertamina
Field Study Visits of Brawijaya University and Pertamina University
kegiatan perusahaancompany’s activity
nd Buletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017 Humas Perum Jasa Tirta II [email protected] / [email protected]
115
amis, 06 April 2017 bertempat di Graha Citarum Kantor
Pusat Perum Jasa Tirta II diadakan Focus Group KDiscussion Transfornasi Digital yang dibuka oleh
Direktur Utama, Djoko Saputro.
Kegiatan ini diselenggarakan sehubungan dengan program
kerja Pembangunan & Pendampingan Implementasi IT
Strategic Plan (ITSP), IT Service Management (ITSM) dan
Information Security Management System (ISMS) di lingkungan
Perum Jasa Tirta II.
Materi yang disampaikan adalah 4 Step to Manage Digital
Transformation dan Penyusunan ITSP di lingkungan Perum
Jasa Tirta II. Penyusunan ITSP tersebut dimulai dari pemetaan
kondisi, permasalahan dan aspirasi, validasi dan diskusi solusi
alternatif serta diakhiri dengan diskusi bersama dan konsesus
yang rencananya akan diadakan workshop pada bulan Juni
2017.
Kegiatan tersebut diharapkan dapat memberikan gambaran
tentang transformasi digital, implikasi dan langkah-langkah
pelaksanaanya serta urgensi penyusunan dan implementasi
ITSP, ITSM dan ISMS di lingkungan Perum Jasa Tirta II.
hursday, April 6, 2017, Perum Jasa Tirta II held Focus
Group Discussion Transformation Digital opened by TPresident Director, Djoko Saputro at Graha Citarum
Central Office of Perum Jasa Tirta II.
This activity is held in conjunction with the work program of
Development & Assistance Implementation of IT Strategic Plan
(ITSP), IT Service Management (ITSM) and Information
Security Management System (ISMS) in Perum Jasa Tirta II.
The material presented is 4 Step to manage digital
transformation and preparation of ITSP in Perum Jasa Tirta II.
The preparation of ITSP starts from the mapping of conditions,
problems and aspirations, validation and discussion of
alternative solutions and concludes with a joint discussion and
consensus which is planned to be held the workshop in June
2017.
The event is expected to provide an overview of the digital
transformation, implications and the urgency of the preparation
as well as the implementation of ITSP, ITSM and ISMS in
Perum Jasa Tirta II.
FGD Transformasi Digital di Lingkungan Perum Jasa Tirta II
FGD Digital Transformation in Perum Jasa Tirta II Environment
kegiatan perusahaancompany’s activity
kegiatan perusahaancompany’s activity
nd Buletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017 Humas Perum Jasa Tirta II [email protected] / [email protected]
1111ndBuletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017
Humas Perum Jasa Tirta II [email protected] / [email protected]
6 7
alam memperingati Hari Air Dunia yang bertemakan “Air dan Air Limbah”, Kementerian PUPR telah melaksanakan aksi Dnyata berupa bersih-bersih sungai, penanaman pohon, susur
sungai, sosialisasi pengelolaan dan daur ulang limbah serta mengadakan pameran Hari Air Dunia yang berlangsung selama 3 hari yang diikuti oleh seluruh Balai Besar Wilayah Sungai/Balai Wilayah Sungai, Perguruan Tinggi, UKM, BUMN dan dunia usaha dengan jumlah 105 stan.
Acara puncak peringatan Hari Air Dunia (HAD) tingkat pusat diselenggarakan pada hari Rabu, 26 April 2017 di Kementerian PUPR Jakarta.
Menteri PUPR dalam sambutannya mengatakan bahwa peringatan HAD merupakan momen untuk memberi pemahaman pada masyarakat agar lebih bijaksana dalam memanfaatkan air.
Selain di Kementerian PUPR, Perum Jasa Tirta II juga mengikuti pameran Hari Air Dunia 2017 Tingkat Provinsi Jawa Barat yang dilaksanakan di Waduk Jatigede, Kabupaten Sumedang. Kegiatan HAD di Provinsi Jawa Barat diisi dengan beberapa kegiatan diantaranya, Gubernur Jawa Barat, Ahmad Heryawan bersama Ketua Penggerak PKK Provinsi Jawa Barat, Netty Prasetyani Heryawan melakukan penebaran 5 juta benih ikan ke Waduk Jatigede, yang disiapkan oleh Dinas Kelautan dan Perikanan Jawa Barat, penanaman sekitar 700 pohon, masing-masing 500 pohon cengkeh dan 200 pohon kelapa dari Dinas Perkebunan Jawa Barat, dan pameran yang menampilkan infrastruktur maupun kegiatan pemanfaatan air dari berbagai instansi pemerintahan maupun swasta.
Keikutsertaan PJT II dalam pameran pada Hari Air Dunia Tahun 2017 baik yang diselenggarakan oleh Kementerian PUPR dan Dinas SDA Provinsi Jawa Barat merupakan satu bentuk sinergi antara Perum Jasa Tirta II dengan instansi pemerintah dalam bidang pengelolaan sumber daya air serta stakeholder.
n commemorating of World Water Day 2017 with the theme of "Water and Wastewater", the Ministry of PUPR has implemented concrete Iactions in the form of river clean-up, tree planting, river scouring,
dissemination of waste management and recycling and holding the World Water Day Exhibition tht followed by the entirencies agencies of the river basin begion, Higher Education, UKM, SOEs and business world with a total booth is 105 booths.
The peak event of World Water Day (HAD) celebration was held on Wednesday, April 26, 2017 at the Ministry of PUPR in Jakarta.
Minister PUPR in his speech said that the warning HAD is a moment to give the understanding to the community to be more wise in using water.
In addition to the Ministry of PUPR, Perum Jasa Tirta II also participated in the exhibition of World Water Day 2017 in West Java Provincial which held in Jatigede Reservoir, Sumedang District. The activities of HAD in West Java Province were filled with several activities, among others, West Java Governor Ahmad Heryawan with the Chair of PKK Head of West Java Province, Netty Prasetyani Heryawan distributed 5 million fish seeds that prepared by the Office of Marine and Fisheries of West Java at Jatigede Reservoir, planting about 700 trees that consisted of 500 clove trees and 200 coconut trees that prepared by the West Java Plantation Office, and the exhibition which showing infrastructure and water use activities from government, SOE and private agencies.
Participation of PJT II in the exhibition on World Water Day of 2017 both organized by the Ministry of PUPR and the Office of Water Resources West Java Province is a form of synergy between Perum Jasa Tirta II with government agencies in the field of water resources management and stakeholders.
Pameran Hari Air Dunia Tahun 2017 World Water Day Exhibition 2017
ema yang diusung dalam rangka peringatan Hari Kartini 2017 Perum Jasa Tirta II yaitu “Dengan TPeringatan Hari Kartini, Perum Jasa Tirta II Wujudkan
Wanita Indonesia Yang Cerdas, Kreatif, Tangguh dan Berbudi Luhur”. Kegiatan tersebut dilaksanakan pada Jumat, 21 April 2017 di Area Istora Kawasan Wisata Grama Tirta Jatiluhur.
Rina Rismayanti selaku Ketua Panitia Hari Kartini 2017 dalam sambutannya menyampaikan tujuan kegiatan peringatan ini adalah untuk mempererat silaturahmi khususnya karyawati PJT II dan menumbuhkan rasa kebersamaan.
Selain memperingati Hari Kartini, pada kesempatan tersebut juga dilakukan pelepasan secara seremonial bagi karyawati yang memasuki masa purnabhakti di tahun 2017 yaitu Ibu Yulies Afifah (Divisi Umum & PKBL), Ibu Nurhayati dan Ibu Uum Supiah (UUW II)” ujar Rina.
Kegiatan yang diikuti karyawati kantor pusat dan karyawati wilayah/unit usaha diisi dengan Seminar yang menghadirkan Poppy Amaliya, seorang Psikolog, Tutorial Hijab dan Make Up serta Fun Games.
he theme that was promoted in the commemoration of
Kartini Day 2017 Perum Jasa Tirta II is "“Dengan TPeringatan Hari Kartini, Perum Jasa Tirta II Wujudkan
Wanita Indonesia Yang Cerdas, Kreatif, Tangguh dan
Berbudi Luhur”. The event held on Friday, 21 April 2017 at
Istora in Grama Tirta Tourism Area Jatiluhur.
Rina Rismayanti as Chairman of Committee Kartini Day
2017 in his speech convey the purpose of this
commemoration activity is to strengthen the relationship in
female employees and foster a sense of togetherness.
In addition to commemorating Kartini Day, on the
occasion also conducted ceremonial for employees who
entered the retirement period in 2017, namely Ibu Yulies
Afifah (General Division & PKBL), Ibu Nurhayati and Ibu Uum
Supiah (UUW II).
The activities that followed by all female employees were
filled with seminar which presented Poppy Amaliya, a
Psychologist, Hijab Tutorial and Make Up and Fun Games.
Peringatan Hari Kartini Perum Jasa Tirta II The Commemoration of Kartini Day Perum Jasa Tirta II
kegiatan perusahaancompany’s activity
kegiatan perusahaancompany’s activity
nd Buletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017 Humas Perum Jasa Tirta II [email protected] / [email protected]
1111ndBuletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017
Humas Perum Jasa Tirta II [email protected] / [email protected]
6 7
alam memperingati Hari Air Dunia yang bertemakan “Air dan Air Limbah”, Kementerian PUPR telah melaksanakan aksi Dnyata berupa bersih-bersih sungai, penanaman pohon, susur
sungai, sosialisasi pengelolaan dan daur ulang limbah serta mengadakan pameran Hari Air Dunia yang berlangsung selama 3 hari yang diikuti oleh seluruh Balai Besar Wilayah Sungai/Balai Wilayah Sungai, Perguruan Tinggi, UKM, BUMN dan dunia usaha dengan jumlah 105 stan.
Acara puncak peringatan Hari Air Dunia (HAD) tingkat pusat diselenggarakan pada hari Rabu, 26 April 2017 di Kementerian PUPR Jakarta.
Menteri PUPR dalam sambutannya mengatakan bahwa peringatan HAD merupakan momen untuk memberi pemahaman pada masyarakat agar lebih bijaksana dalam memanfaatkan air.
Selain di Kementerian PUPR, Perum Jasa Tirta II juga mengikuti pameran Hari Air Dunia 2017 Tingkat Provinsi Jawa Barat yang dilaksanakan di Waduk Jatigede, Kabupaten Sumedang. Kegiatan HAD di Provinsi Jawa Barat diisi dengan beberapa kegiatan diantaranya, Gubernur Jawa Barat, Ahmad Heryawan bersama Ketua Penggerak PKK Provinsi Jawa Barat, Netty Prasetyani Heryawan melakukan penebaran 5 juta benih ikan ke Waduk Jatigede, yang disiapkan oleh Dinas Kelautan dan Perikanan Jawa Barat, penanaman sekitar 700 pohon, masing-masing 500 pohon cengkeh dan 200 pohon kelapa dari Dinas Perkebunan Jawa Barat, dan pameran yang menampilkan infrastruktur maupun kegiatan pemanfaatan air dari berbagai instansi pemerintahan maupun swasta.
Keikutsertaan PJT II dalam pameran pada Hari Air Dunia Tahun 2017 baik yang diselenggarakan oleh Kementerian PUPR dan Dinas SDA Provinsi Jawa Barat merupakan satu bentuk sinergi antara Perum Jasa Tirta II dengan instansi pemerintah dalam bidang pengelolaan sumber daya air serta stakeholder.
n commemorating of World Water Day 2017 with the theme of "Water and Wastewater", the Ministry of PUPR has implemented concrete Iactions in the form of river clean-up, tree planting, river scouring,
dissemination of waste management and recycling and holding the World Water Day Exhibition tht followed by the entirencies agencies of the river basin begion, Higher Education, UKM, SOEs and business world with a total booth is 105 booths.
The peak event of World Water Day (HAD) celebration was held on Wednesday, April 26, 2017 at the Ministry of PUPR in Jakarta.
Minister PUPR in his speech said that the warning HAD is a moment to give the understanding to the community to be more wise in using water.
In addition to the Ministry of PUPR, Perum Jasa Tirta II also participated in the exhibition of World Water Day 2017 in West Java Provincial which held in Jatigede Reservoir, Sumedang District. The activities of HAD in West Java Province were filled with several activities, among others, West Java Governor Ahmad Heryawan with the Chair of PKK Head of West Java Province, Netty Prasetyani Heryawan distributed 5 million fish seeds that prepared by the Office of Marine and Fisheries of West Java at Jatigede Reservoir, planting about 700 trees that consisted of 500 clove trees and 200 coconut trees that prepared by the West Java Plantation Office, and the exhibition which showing infrastructure and water use activities from government, SOE and private agencies.
Participation of PJT II in the exhibition on World Water Day of 2017 both organized by the Ministry of PUPR and the Office of Water Resources West Java Province is a form of synergy between Perum Jasa Tirta II with government agencies in the field of water resources management and stakeholders.
Pameran Hari Air Dunia Tahun 2017 World Water Day Exhibition 2017
ema yang diusung dalam rangka peringatan Hari Kartini 2017 Perum Jasa Tirta II yaitu “Dengan TPeringatan Hari Kartini, Perum Jasa Tirta II Wujudkan
Wanita Indonesia Yang Cerdas, Kreatif, Tangguh dan Berbudi Luhur”. Kegiatan tersebut dilaksanakan pada Jumat, 21 April 2017 di Area Istora Kawasan Wisata Grama Tirta Jatiluhur.
Rina Rismayanti selaku Ketua Panitia Hari Kartini 2017 dalam sambutannya menyampaikan tujuan kegiatan peringatan ini adalah untuk mempererat silaturahmi khususnya karyawati PJT II dan menumbuhkan rasa kebersamaan.
Selain memperingati Hari Kartini, pada kesempatan tersebut juga dilakukan pelepasan secara seremonial bagi karyawati yang memasuki masa purnabhakti di tahun 2017 yaitu Ibu Yulies Afifah (Divisi Umum & PKBL), Ibu Nurhayati dan Ibu Uum Supiah (UUW II)” ujar Rina.
Kegiatan yang diikuti karyawati kantor pusat dan karyawati wilayah/unit usaha diisi dengan Seminar yang menghadirkan Poppy Amaliya, seorang Psikolog, Tutorial Hijab dan Make Up serta Fun Games.
he theme that was promoted in the commemoration of
Kartini Day 2017 Perum Jasa Tirta II is "“Dengan TPeringatan Hari Kartini, Perum Jasa Tirta II Wujudkan
Wanita Indonesia Yang Cerdas, Kreatif, Tangguh dan
Berbudi Luhur”. The event held on Friday, 21 April 2017 at
Istora in Grama Tirta Tourism Area Jatiluhur.
Rina Rismayanti as Chairman of Committee Kartini Day
2017 in his speech convey the purpose of this
commemoration activity is to strengthen the relationship in
female employees and foster a sense of togetherness.
In addition to commemorating Kartini Day, on the
occasion also conducted ceremonial for employees who
entered the retirement period in 2017, namely Ibu Yulies
Afifah (General Division & PKBL), Ibu Nurhayati and Ibu Uum
Supiah (UUW II).
The activities that followed by all female employees were
filled with seminar which presented Poppy Amaliya, a
Psychologist, Hijab Tutorial and Make Up and Fun Games.
Peringatan Hari Kartini Perum Jasa Tirta II The Commemoration of Kartini Day Perum Jasa Tirta II
kegiatan perusahaancompany’s activity
nd Buletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017 Humas Perum Jasa Tirta II [email protected] / [email protected]
119
nalisis kebutuhan pelatihan penting untuk diketahui, karena tanpa analisis kebutuhan yang sungguh-Asungguh, maka pelatihan yang dirancang hanya akan
berlangsung sukses di ruang kelas atau tempat pelaksanaan pelatihan semata.
Untuk memahami hal tersebut Divisi Sumber Daya Manusia mengadakan pelatihan Analisis Kebutuhan Pelatihan (Training Needs Analysis) bertempat di Grha Vidya Jatiluhur, Selasa 18 April 2017, yang diikuti sebanyak 15 peserta.
Pelatihan yang berlangsung selama 3 hari ini membahas tentang manajemen pelatihan, pengembangan, analisis kebutuhan pelatihan, penyusunan kurikulum dan silabus serta kerangka kerja menyusun training roadmap dan berbasis kompetensi.
raining for needs analysis is important to know, because
without it, the designation of training will only be Tsuccessful in the classroom or training venues.
To understand about that, Human Resources Division of
held Training for Needs Analysis at Grha Vidya Jatiluhur,
Tuesday, April 18, 2017, which was attended by 15 participants.
The training that lasts for 3 days is consisting of training
management, development, training needs analysis, curriculum
and syllabus formulation as well as a framework for formulating
a roadmap and competency-based training.
Pelatihan Analisis Kebutuhan Pelatihan Training for Needs Analysis
ertempat di Ruang Rapat Jatiluhur pada hari Selasa, 18 April 2017 diadakan Penandatangan Perjanjian BKerjasama antara Perum Jasa Tirta II dan PT. Jakarta
Industrial Estate Pulogadung tentang Co-Branding Air Minum Dalam Kemasan Merk Jatiluhur
Penandatanganan dilaksanakan oleh Djoko Saputro, Direktur Utama Perum Jasa Tirta II dan Rahmadi Nugroho, Direktur Utama PT Jakarta Industrial Estate Pulogadung.
Co-branding adalah kerjasama penjualan melalui penetapan merk yang semula merk Jatiluhur menjadi merk lain yang disepakati sebagai strategi peningkatan nilai produk, semata-mata untuk kepentingan bersama dalam rangka memasarkan dan menjual produk AMDK Jatiluhur.
ocated at the Jatiluhur Meeting Room on Tuesday, April 18, 2017 was held the signing of cooperation agreement Lbetween Perum Jasa Tirta II and PT. Jakarta Industrial
Estate Pulogadung for Co-Branding of Drinking Water In Packaging Jatiluhur Brand
The signing was carried out by Djoko Saputro, President Director of Perum Jasa Tirta II and Rahmadi Nugroho, President Director of PT Jakarta Industrial Estate Pulogadung.
Co-branding is a sales cooperation through the establishment of a brand that originated Jatiluhur brand into another brand that is agreed as a strategy to increase the value of the product. It conducted solely for the common good in order to market and sell Jatiluhur products.
Penandatanganan Perjanjian Kerjasama tentang Co-Branding Air Minum Dalam Kemasan Merk Jatiluhur
The Signing of Cooperation Agreement for Co-Branding of Drinking Water in Packaging of Jatiluhur Brand
kegiatan perusahaancompany’s activity
11ndBuletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017
Humas Perum Jasa Tirta II [email protected] / [email protected]
8
erubahan perilaku pelanggan akibat hadirnya teknologi
informasi saat ini tentu akan sangat berpengaruh Pterhadap strategi perusahaan dalam memberikan
pelayanan pelanggan. Pelanggan semakin dimanjakan oleh
beragam kemudahan dengan teknologi sehingga pelanggan
juga semakin mempunyai peluang untuk meninggalkan
perusahaan dan beralih ke perusahaan lain yang mampu
memberikan pelayanan terbaik.
Oleh karena itu perusahaan harus memiliki strategi
pelayanan pelanggan yang tepat dalam menghadapai
perubahan perilaku pelanggan di era digital dan perlu
melakukan perubahan konsep pelayanan dengan berbagai
pengalaman baru untuk membuat pelanggan lebih loyal.
Dalam meningkatkan kualitas pelayanan pelanggan, Divisi
Pengusahaan & Pelayanan Pelanggan (P3) yang sebelumnya
telah mengikuti Workshop The 8th Indonesia Customer Service
Summit mengadakan Knowledge Management Sharing pada
hari Senin, 10 April 2017 di Graha Citarum Kantor Pusat Perum
Jasa Tirta II.
Materi yang disampaikan yaitu tentang Customer Loyality
Strategy, Customer Service in Digital Area dan Empowering
Employee dan survey kepuasan pelanggan Perum Jasa Tirta II.
Kegiatan yang dibuka oleh Kepala Divisi SDM, Saur Saragih
diikuti oleh para Asisten Manajer yang menanggani pelanggan
di tiap wilayah kerja Perum Jasa Tirta II.
he changes in customer behavior due to the present
information technology will certainly greatly affect the Tcompany's strategy in providing customers service.
Customers are increasingly spoiled by a variety of
conveniences with technology so that customers also
increasingly have the opportunity to switch to other companies
that are able to provide the best service.
Therefore the company must have the customers service
strategy in facing the changing of customer behavior in digital
era and need to change service concept with new experience to
make customer more loyal.
In improving the quality of customer service, Division of
Customers & Business Services (P3), which previously
attended the Workshop of The 8th Indonesia Customer Service
Summit held the Knowledge Management Sharing on Monday,
April 10, 2017 at Graha Citarum Jasa Perum Jasa Tirta II Office.
The material presented is about the customer loyality
strategy, customers service in digital area and empowering
employee, and customer satisfaction survey of Perum Jasa
Tirta II.
The event opened by Head of HR Division, Saur Saragih and
the activity was followed by assistant managers who handle the
customers service in each working area of P??erum Jasa Tirta II.
Knowledge Management Sharing Pengembangan Pelayanan Pelanggan
Knowledge Management Sharing for Customer Service Development
kegiatan perusahaancompany’s activity
nd Buletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017 Humas Perum Jasa Tirta II [email protected] / [email protected]
119
nalisis kebutuhan pelatihan penting untuk diketahui, karena tanpa analisis kebutuhan yang sungguh-Asungguh, maka pelatihan yang dirancang hanya akan
berlangsung sukses di ruang kelas atau tempat pelaksanaan pelatihan semata.
Untuk memahami hal tersebut Divisi Sumber Daya Manusia mengadakan pelatihan Analisis Kebutuhan Pelatihan (Training Needs Analysis) bertempat di Grha Vidya Jatiluhur, Selasa 18 April 2017, yang diikuti sebanyak 15 peserta.
Pelatihan yang berlangsung selama 3 hari ini membahas tentang manajemen pelatihan, pengembangan, analisis kebutuhan pelatihan, penyusunan kurikulum dan silabus serta kerangka kerja menyusun training roadmap dan berbasis kompetensi.
raining for needs analysis is important to know, because
without it, the designation of training will only be Tsuccessful in the classroom or training venues.
To understand about that, Human Resources Division of
held Training for Needs Analysis at Grha Vidya Jatiluhur,
Tuesday, April 18, 2017, which was attended by 15 participants.
The training that lasts for 3 days is consisting of training
management, development, training needs analysis, curriculum
and syllabus formulation as well as a framework for formulating
a roadmap and competency-based training.
Pelatihan Analisis Kebutuhan Pelatihan Training for Needs Analysis
ertempat di Ruang Rapat Jatiluhur pada hari Selasa, 18 April 2017 diadakan Penandatangan Perjanjian BKerjasama antara Perum Jasa Tirta II dan PT. Jakarta
Industrial Estate Pulogadung tentang Co-Branding Air Minum Dalam Kemasan Merk Jatiluhur
Penandatanganan dilaksanakan oleh Djoko Saputro, Direktur Utama Perum Jasa Tirta II dan Rahmadi Nugroho, Direktur Utama PT Jakarta Industrial Estate Pulogadung.
Co-branding adalah kerjasama penjualan melalui penetapan merk yang semula merk Jatiluhur menjadi merk lain yang disepakati sebagai strategi peningkatan nilai produk, semata-mata untuk kepentingan bersama dalam rangka memasarkan dan menjual produk AMDK Jatiluhur.
ocated at the Jatiluhur Meeting Room on Tuesday, April 18, 2017 was held the signing of cooperation agreement Lbetween Perum Jasa Tirta II and PT. Jakarta Industrial
Estate Pulogadung for Co-Branding of Drinking Water In Packaging Jatiluhur Brand
The signing was carried out by Djoko Saputro, President Director of Perum Jasa Tirta II and Rahmadi Nugroho, President Director of PT Jakarta Industrial Estate Pulogadung.
Co-branding is a sales cooperation through the establishment of a brand that originated Jatiluhur brand into another brand that is agreed as a strategy to increase the value of the product. It conducted solely for the common good in order to market and sell Jatiluhur products.
Penandatanganan Perjanjian Kerjasama tentang Co-Branding Air Minum Dalam Kemasan Merk Jatiluhur
The Signing of Cooperation Agreement for Co-Branding of Drinking Water in Packaging of Jatiluhur Brand
kegiatan perusahaancompany’s activity
11ndBuletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017
Humas Perum Jasa Tirta II [email protected] / [email protected]
8
erubahan perilaku pelanggan akibat hadirnya teknologi
informasi saat ini tentu akan sangat berpengaruh Pterhadap strategi perusahaan dalam memberikan
pelayanan pelanggan. Pelanggan semakin dimanjakan oleh
beragam kemudahan dengan teknologi sehingga pelanggan
juga semakin mempunyai peluang untuk meninggalkan
perusahaan dan beralih ke perusahaan lain yang mampu
memberikan pelayanan terbaik.
Oleh karena itu perusahaan harus memiliki strategi
pelayanan pelanggan yang tepat dalam menghadapai
perubahan perilaku pelanggan di era digital dan perlu
melakukan perubahan konsep pelayanan dengan berbagai
pengalaman baru untuk membuat pelanggan lebih loyal.
Dalam meningkatkan kualitas pelayanan pelanggan, Divisi
Pengusahaan & Pelayanan Pelanggan (P3) yang sebelumnya
telah mengikuti Workshop The 8th Indonesia Customer Service
Summit mengadakan Knowledge Management Sharing pada
hari Senin, 10 April 2017 di Graha Citarum Kantor Pusat Perum
Jasa Tirta II.
Materi yang disampaikan yaitu tentang Customer Loyality
Strategy, Customer Service in Digital Area dan Empowering
Employee dan survey kepuasan pelanggan Perum Jasa Tirta II.
Kegiatan yang dibuka oleh Kepala Divisi SDM, Saur Saragih
diikuti oleh para Asisten Manajer yang menanggani pelanggan
di tiap wilayah kerja Perum Jasa Tirta II.
he changes in customer behavior due to the present
information technology will certainly greatly affect the Tcompany's strategy in providing customers service.
Customers are increasingly spoiled by a variety of
conveniences with technology so that customers also
increasingly have the opportunity to switch to other companies
that are able to provide the best service.
Therefore the company must have the customers service
strategy in facing the changing of customer behavior in digital
era and need to change service concept with new experience to
make customer more loyal.
In improving the quality of customer service, Division of
Customers & Business Services (P3), which previously
attended the Workshop of The 8th Indonesia Customer Service
Summit held the Knowledge Management Sharing on Monday,
April 10, 2017 at Graha Citarum Jasa Perum Jasa Tirta II Office.
The material presented is about the customer loyality
strategy, customers service in digital area and empowering
employee, and customer satisfaction survey of Perum Jasa
Tirta II.
The event opened by Head of HR Division, Saur Saragih and
the activity was followed by assistant managers who handle the
customers service in each working area of P??erum Jasa Tirta II.
Knowledge Management Sharing Pengembangan Pelayanan Pelanggan
Knowledge Management Sharing for Customer Service Development
kegiatan perusahaancompany’s activity
nd Buletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017 Humas Perum Jasa Tirta II [email protected] / [email protected]
1111
alam rangka memenuhi kompetensi mahasiswa Fakultas Teknik Prodi Sipil DUniversitas Muhammadiyah Palembang
berkunjung ke PJT II pada hari Selasa, 11 April 2017.
n order to meet the competence of students of Faculty of Civil Engineering Department of IMuhammadiyah University of Palembang visit
to PJT II on Tuesday, April 11, 2017.
Kunjungan Universitas Muhammadiyah Palembang
Visits of Muhammadiyah University, Palembang
emasuki tahun ke-10, Adiwastra Nusantara kembali menggelar pameran kain tradisional dari seluruh penjuru MTanah Air berupa batik, tenun, rajut, hingga jumputan.
Acaranya dihelat pada tanggal 5 s.d 9 April 2017 di Hall A – B, Jakarta Convention Center (JCC). Tema yang diusung pada tahun 2017 adalah "Wastra Adati Nusantara, Warisan Budaya Tak Lekang Zaman".
Pameran ini menjadi ajang display dan transaksi bagi produk industri kreatif berbasis warisan budaya dan menjadi penggerak tumbuh dan meningkatkan daya saing ekonomi UKM nasional yang diikuti sekitar 400 UKM pengrajin, perancang dan produsen kain yang turut serta dalam pameran ini. Mereka terdiri dari peserta mandiri, Kementerian terkait, pemerintah daerah, BUMN, dan juga pembina swasta lainnya.
Keikutsertaan PJT II dalam pameran adiwastra yaitu untuk memperkenalkan produk mitra binaan PJT II kepada masyarakat sehingga dapat berkembang sampai ke tingkat nasional. Produk-produk mitra binaan PJT II yang dikenalkan yaitu batik Indramayu, batik Madura dan makanan khas Purwakarta.
ntering the 10th year, Adiwastra Nusantara held traditional cloth exhibitions again from all over the country in the form of Ebatik, weaving, knitting, until jumputan. The event was held
on 5 to 9 April 2017 at Hall A - B, Jakarta Convention Center (JCC). The theme that was carried in the year 2017 is "Wastra Adati Nusantara, Warisan Budaya Tak Lekang Zaman ".
This exhibition serves become the display place and transaction for cultural products based on cultural heritage and also a driving force to grow and enhance the competitiveness of the national SME economy. The event is followed by about 400 SMEs of craftsmen, fabric designers and manufacturers who participated in this exhibition. They consist of independent participants, related ministries, local governments, SOEs, and also other SME's.
The participation of PJT II in the exhibition of adiwastra is to introduce the products of partners of PJT II to the community so that it can grow up to the national level. The products of partners of PJT II that were introduced were Indramayu batik, Madura batik and Purwakarta special food.
Pameran Adiwastra Nusantara 2017 Adiwastra Nusantara Exhibition 2017
kegiatan perusahaancompany’s activity
11ndBuletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017
Humas Perum Jasa Tirta II [email protected] / [email protected] 10
amis, 06 April 2017, Fakultas Teknik Sipil dan Lingkungan ITB
bersama Faculty of Civil Engineering, Conservation/Restoration, KUniversity of Applied Science Erfurt Germany berkunjung ke
Perum Jasa Tirta II. Rombongan yang berjumlah 18 orang diberikan
paparan tentang Bendungan dan PLTA Ir. H. Djuanda.
Field Visits of ITB
hursday, April 6, 2017, Faculty of Civil Engineering
and Environment, ITB with Faculty of Civil TEngineering, Conservation / Restoration, University
of Applied Science Erfurt Germany visited Perum Jasa Tirta
II. The group of 18 people was given exposure about Dam
and PLTA Ir. H. Djuanda.
Kunjungan Lapangan ITB
alam rangka melanjutkan pengawasan kerja di Kantor
Pusat pada hari Jumat, 07 April 2017 di Ruang Rapat DJatiluhur Kantor Pusat PJT II, Dewan Pengawas
didampingi Komite Audit dan Direktur I Sumyana Sukandar
meninjau program kerja di Divisi Sumber Daya Manusia, Divisi
Keuangan & Akuntansi beserta Divisi PKSM .
Dalam kegiatan ini, Dewan Pengawas banyak memberikan
arahan-arahan terkait dengan pengembangan usaha Perum
Jasa Tirta II dan pengembangan karyawan.
n order to continue the supervision of work at the Head
Office, Supervisory Boards of PJT II, was accompanied Iby Audit Committee and Director I Sumyana Sukandar
reviewed the work program in the Division of Human
Resources, Finance Division and PKSM Division.on
Friday, April 7, 2017 at Jatiluhur Meeting Room.
In this activity, the Supervisory Board has given many
directions related to the development of Perum Jasa Tirta II
business and the development of employees.
Kunjungan Dewan Pengawas periode April 2017
Visits of Supervisory Board of PJT II in April 2017
kegiatan perusahaancompany’s activity
nd Buletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017 Humas Perum Jasa Tirta II [email protected] / [email protected]
1111
alam rangka memenuhi kompetensi mahasiswa Fakultas Teknik Prodi Sipil DUniversitas Muhammadiyah Palembang
berkunjung ke PJT II pada hari Selasa, 11 April 2017.
n order to meet the competence of students of Faculty of Civil Engineering Department of IMuhammadiyah University of Palembang visit
to PJT II on Tuesday, April 11, 2017.
Kunjungan Universitas Muhammadiyah Palembang
Visits of Muhammadiyah University, Palembang
emasuki tahun ke-10, Adiwastra Nusantara kembali menggelar pameran kain tradisional dari seluruh penjuru MTanah Air berupa batik, tenun, rajut, hingga jumputan.
Acaranya dihelat pada tanggal 5 s.d 9 April 2017 di Hall A – B, Jakarta Convention Center (JCC). Tema yang diusung pada tahun 2017 adalah "Wastra Adati Nusantara, Warisan Budaya Tak Lekang Zaman".
Pameran ini menjadi ajang display dan transaksi bagi produk industri kreatif berbasis warisan budaya dan menjadi penggerak tumbuh dan meningkatkan daya saing ekonomi UKM nasional yang diikuti sekitar 400 UKM pengrajin, perancang dan produsen kain yang turut serta dalam pameran ini. Mereka terdiri dari peserta mandiri, Kementerian terkait, pemerintah daerah, BUMN, dan juga pembina swasta lainnya.
Keikutsertaan PJT II dalam pameran adiwastra yaitu untuk memperkenalkan produk mitra binaan PJT II kepada masyarakat sehingga dapat berkembang sampai ke tingkat nasional. Produk-produk mitra binaan PJT II yang dikenalkan yaitu batik Indramayu, batik Madura dan makanan khas Purwakarta.
ntering the 10th year, Adiwastra Nusantara held traditional cloth exhibitions again from all over the country in the form of Ebatik, weaving, knitting, until jumputan. The event was held
on 5 to 9 April 2017 at Hall A - B, Jakarta Convention Center (JCC). The theme that was carried in the year 2017 is "Wastra Adati Nusantara, Warisan Budaya Tak Lekang Zaman ".
This exhibition serves become the display place and transaction for cultural products based on cultural heritage and also a driving force to grow and enhance the competitiveness of the national SME economy. The event is followed by about 400 SMEs of craftsmen, fabric designers and manufacturers who participated in this exhibition. They consist of independent participants, related ministries, local governments, SOEs, and also other SME's.
The participation of PJT II in the exhibition of adiwastra is to introduce the products of partners of PJT II to the community so that it can grow up to the national level. The products of partners of PJT II that were introduced were Indramayu batik, Madura batik and Purwakarta special food.
Pameran Adiwastra Nusantara 2017 Adiwastra Nusantara Exhibition 2017
kegiatan perusahaancompany’s activity
11ndBuletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017
Humas Perum Jasa Tirta II [email protected] / [email protected] 10
amis, 06 April 2017, Fakultas Teknik Sipil dan Lingkungan ITB
bersama Faculty of Civil Engineering, Conservation/Restoration, KUniversity of Applied Science Erfurt Germany berkunjung ke
Perum Jasa Tirta II. Rombongan yang berjumlah 18 orang diberikan
paparan tentang Bendungan dan PLTA Ir. H. Djuanda.
Field Visits of ITB
hursday, April 6, 2017, Faculty of Civil Engineering
and Environment, ITB with Faculty of Civil TEngineering, Conservation / Restoration, University
of Applied Science Erfurt Germany visited Perum Jasa Tirta
II. The group of 18 people was given exposure about Dam
and PLTA Ir. H. Djuanda.
Kunjungan Lapangan ITB
alam rangka melanjutkan pengawasan kerja di Kantor
Pusat pada hari Jumat, 07 April 2017 di Ruang Rapat DJatiluhur Kantor Pusat PJT II, Dewan Pengawas
didampingi Komite Audit dan Direktur I Sumyana Sukandar
meninjau program kerja di Divisi Sumber Daya Manusia, Divisi
Keuangan & Akuntansi beserta Divisi PKSM .
Dalam kegiatan ini, Dewan Pengawas banyak memberikan
arahan-arahan terkait dengan pengembangan usaha Perum
Jasa Tirta II dan pengembangan karyawan.
n order to continue the supervision of work at the Head
Office, Supervisory Boards of PJT II, was accompanied Iby Audit Committee and Director I Sumyana Sukandar
reviewed the work program in the Division of Human
Resources, Finance Division and PKSM Division.on
Friday, April 7, 2017 at Jatiluhur Meeting Room.
In this activity, the Supervisory Board has given many
directions related to the development of Perum Jasa Tirta II
business and the development of employees.
Kunjungan Dewan Pengawas periode April 2017
Visits of Supervisory Board of PJT II in April 2017
Kolom Suara Karyawan / Employee Voice Column
KETERANGAN:Kolom suara karyawan ini bagi seluruh karyawan yang ingin memberikan opini, saran maupun kritik terhadap apapun juga yang terkait dengan lingkup wilayah kerja di PJT II. Jika ingin menyampaikan hal-hal tersebut harus mencantumkan identitas diri dan diserahkan kepada Humas PJT II atau surat elektronik: [email protected] / [email protected] (HUMAS)
DESCRIPTION:Employee voice column is intended for all employees who want to give their opinions, suggestions and crackling to anything related to the scope of
ork area of PJT II. If want to convey these things must include identification and submitted to PR PJT II or e-mail: [email protected] / [email protected] (PR)
w you
Serah Terima Jabatan Perum Jasa Tirta II / The Handover of Position Perum Jasa Tirta II
11ndBuletin PJT II, Edisi 62 - 2017/ 62 Edition - 2017
Humas Perum Jasa Tirta II [email protected] / [email protected]
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95,16
87,50
106,40
73
77
81
85
89
93
97
101
105
109
TINGGI MUKA AIR
(+ … m)
TINGGI MUKA AIR WADUK IR. H. DJUANDA TAHUN 2017
NORMAL ATAS NORMAL BAWAH NORMAL Maks Min TMA Realisasi
JAN FEB MAR APR MEI JUN JUL AGS SEP OKT NOV DES JAN FEB MAR APR MEI JUN JUL AGS SEP OKT NOV DES JAN FEB MAR APR MEI JUN JUL AGS SEP OKT NOV DES JAN FEB MAR APR MEI JUN JUL AGS SEP OKT NOV DES JAN FEB MAR APR MEI JUN JUL AGS SEP OKT NOV DES JAN FEB MAR APR MEI JUN JUL AGS SEP OKT NOV DES
101.00
91.11