PERSONALITY,

LEADERSHIP,

AND EMOTIONAL

INTELLIGENCE

Strategies and Assessments

Talia Fox, M.Ed., KUSI Training

Speaker Introductions

Atherton CartyActing Director,Enterprise Technology RoadmapsLockheed Martin Corporation

Ted ImesDirector, Talent DiscoveryElectronic Systems SectorNorthrup Grumman

Talia FoxCEOKUSI Vision

Introduction

• Assess current level of emotional

intelligence

• Explore concepts of personality and habits

• View scenarios and case studies to

identify emotionally intelligent strategies

• Examine the levels of emotional intelligent

leadership

Emotional Intelligence (EQ)

• Emotional Intelligence is the ability to understand one’s own state of mind and one’s capabilities, to manage oneself, to respond constructively to situations, and to engage successfully with other people.

• Managers and team members are constantly confronted by situations that will evoke emotional responses.

• High performing professionals have the ability to effectively execute their duties without being negatively influenced by their emotions.

Emotional Intelligence (EQ)

WH

AT

I S

EE

WH

AT

I D

OFigure depicts Daniel Goleman’s Emotional

Intelligence model

What Is The Difference Between

Personality and Choice?• What is the connection

between personality and

choice?

• How is personality connected

to emotional intelligence?

• How has your EQ helped or

hurt your path?

The Brain Is The Organ of Change

“The concept in neuroscience called neuroplasticity demonstrates that the brain alters itself every time we learn something new. It also changes when we have a novel experience. (This idea begs the question, “How many new things have I learned recently that I can remember and how many new experiences have I had lately?”) Our gray matter is also rearranged during the times we choose to modify our behavior in order to do a better job in life. In other words, when we really change our mind, the brain changes... and when we change the brain, the mind shifts.”

- Dr. Joe Dispenza

What Motivates Us To Change

Habits?

Beyond personality to deliberate choices,

action and Emotional Intelligence.

YOU Set The Agenda

• What Success habits do you have?– Things you do consistently

that will lead you to success.

• What do you need to do?– Areas of Development

– What are your resistant about?

Beyond Personality

What else impact behavior?

This we can’t see

Words

Actions

BodyLanguage

Only this we can see

Self-image

Values

Desires

Attitudes

Needs

Beliefs

Experiences

Real World Emotional Intelligence,

Personality, and Habit Tragedy

Organization LevelSystem Complexity

Mt. EverestTragedy

Individual LevelCognitive Limitations

Group LevelShared Beliefs

Source: Professor Monica Higgins, Harvard University

Cognitive Bias

• Systematic biases impair the judgment and choices that individuals make.

• They affect experts as well as novices, and they affect individuals in a wide variety of professions.

• Evidence of at least three biases in this case:

– Sunk cost effect

– Overconfidence bias

– Recency effect

Source: Professor Monica Higgins, Harvard University

Communication Strategy To Deal

With Difficult People

• Absorb

• Ask

• Acknowledge

• Ask

• Agree

• Add

• Ask

Shift From Amateur to Professional

The connection between Leadership competence and

Emotional Intelligence.

414

Turns knowledge into practice

Articulates and implements awareness

Expresses ideas and motivates others

Follows value description

Seeks challenges to grow and innovate

Leverages resources and shapes opportunities

Liquidates collective value

Makes choices based on values

Has knowledge

Has awareness

Has great ideas

Follows job description

Stays in comfort zone

Collaborates

Understands the power of individual contributions

Has values