personalised care by people who care - sue mann · and supported. is a personalised approach to...
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Personalised care by people who care
HOMECARE PACKAGE homecare
• Full assessment and care plan development
• Case management, advisory and phone support
• Service coordination and concierge • Client portal
• Contingency for optional individual experiences
We recognise you are unique. We understand you have a story that is important to you; it shapes your interests and how you want to be cared for and supported. is a personalised approach to care that helps
support you to remain living in the comfort and security of your home.
Offering the care and support you need, together with a range of optional individual experiences to enhance the joy and memories in your life,
empowers you to choose the services you believe will best assist you to remain living at home.
THE BASICSCORE SERVICES & SUPPORTS
• Domestic assistance to help you keep the house tidy
• Meal preparation • Lawn maintenance
• Social support to help you stay connected with friends and family or support your interests
• Shopping assistance at your local supermarket or on-line for home delivery
• Personal care to assist you to get ready for the day • Medication monitoring and support
• Falls prevention assessment
• Clinical care, advice and support by your Care Manager or Allied Health professional
• Regular client reviews by your Care Manager
• Post hospital review by your Care Manager
Based on your needs and what is important to you, allows you to simplify your homecare package and choose from a range of care and services that helps you to remain
living in the comfort of your home.
*Subject to clinical needs and availability
INDIVIDUAL EXPERIENCESOPTIONAL EXTRAS*
• Spring clean • Gutter clean • Window clean • Car detailing/cleaning
• Pet care – dog grooming • Digital social connectivity with an iPad
• Group based wellness program with digital health monitoring
• My Story – capture your story on film or a hard-copy book
• Allied health – Occupational Therapist home review, exercise physiologist, podiatry/foot care
• Arrange your affairs – Legal Bundle (Enduring Guardian, Enduring Power of Attorney, Advance Care Directive)
• Assistance arranging special events or engaging services of your choice
Some of the best experiences and stories in one’s life come from the things you enjoy most. In addition to helping put in place practical care to support you to remain living at home, we also invite you to choose some extras that might take a weight off your shoulders, put a smile on
your face, provide some extra support to your carer or add a splash of colour in your life.
*Subject to sufficient contingency balance
What differentiates Sue Mann Nursing and Community Care as a provider is 'the Sue Mann way’. Built on 30 years experience of specialist community nursing, we are the provider of
choice for clinical nursing and in-home care on the Central Coast, Hunter and Sydney.
Basic principles
• keeping you at the centre of care • treating your family and friends as partners
• a focus on what is important to you • an intent to build connection with the community
• being prepared to go beyond conventional service options
• continuing to listen and learn with you
THE SUE MANN WAY
My WellbeingMy ServicesMy GoalsMy StoryMy Involvement
PHILOSOPHY is simple – it works to support you to remain living in the comfort and security
of your home. It provides the care and support services you need, how you like them delivered and is directed by you or your appointed carer. It empowers you to make informed
decisions about the type of care and support services that will best meet your needs and preferences to keep you at home, within the funding available in your homecare package.
It supports you to achieve your identified goals and your sense of wellbeing.
Suite 3.20 Platinum Building West Wing 4 lya Avenue Erina NSW 2250
PO Box 3301 Erina NSW 2250
Phone 1300 241 300
Email [email protected] Web www.suemann.com.au
ABN 12 003 063 590
Personalised care by people who care