person centred care planning · key enablers •sheer perseverance •transparent and relevant...
TRANSCRIPT
Person Centred Care Planning
Irini Lehos
Social Support Services Coordinator
Gippsland Multicultural Services
At GMS we are committed to working from a client centred Approach
The Home Care Standard
Looks at whether Care/service planning
tools reflect the needs of the service user
and the requirements of the funding
program/guidelines
2.3: Care Plan Development and Delivery
How our care plans evolved
We created an Activity Board
• Our version of activity cards displayed featuring our clients
• Seeing the photos started a lot of conversations between the clients themselves
Activities Table 2015
• The activities table was created to investigate client’s interests and provide choices
Activity Table 2016
Care Plan 2016
Care Plan 2016….part 2
Key Enablers
• Sheer Perseverance
• Transparent and relevant Policies & Procedures.
• Responsive organizational structure. (A non hierarcichical environment)
• Dedicated Staff & Volunteers (responsive to training and reflecting).
• Consultation with other agencies & individuals
Key Benefits of Changes to Clients
• Inclusion
• Tailored Care Plans. (Reflective and creative)
• Safe space to relax and learn.
• Development of skills that transfer beyond the PAG environment.
• Satisfaction