AGENDA ITEM 4.

SCOTTISHII:l1I.I:l4UJ*14;4'A(uI1

Working together for a safer Scotland

PERFORMANCE REPORTNORTH LANARKSHIRE

1st April 2017 to 30th June 2017

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Contents

Introduction

Outcomes Overview

Local Risk Management and Preparedness

Reduction in Accidental Dwelling Fires

Reduction in Fire Casualties and Fatalities

Reduction of Deliberate Fire Setting

Reduction of Fires in Non−Domestic Property

Reduction in Casualties from Non Fire Emergencies

Reduction of Unwanted Fire Alarm Signals

Additional Information

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IntroductionThis report provides an overview Scottish Fire and Rescue Services (SFRS) Performance Report for

the first three months of the reporting period 2017−18 for the Local Authority Area of North

Lanarkshire (NL). As the Local Senior Officer for NL, I am committed to ensure that the resourcesserving the communities within the Local Authority Area are maximised and focused on the delivery

of positive outcomes at every opportunity; this applies across the full span of our activities including

responding to the large range of emergency incidents to the delivery of targeted effective community

safety engagement.

The Annual Operating Plan is the mechanism through which the aims of the SFRS's Local Fire and

Rescue Plan 2014 − 2017 are delivered to meet the agreed needs of NL's communities for the

reporting period of 2017/18. NL's Local Fire and Rescue Plan sets out how the SFRS will meet the

Strategic Aims as defined within the Strategic Plans 2013−2016 and 2017−2020.

The Plan details the priorities set against the NL Single Outcome Agreement (SOA) and provides

the appropriate information for our Local Authority partners to enable them to scrutinise the

performance outcomes for each of these priorities.

This Plan is aligned to the Community Planning Partnership (CPP) structures within NL and will

complement the local targeted activities focused on by the Community Safety Sub Groups and Local

Area Teams.

The outcomes as detailed within this report are based on the SFRS identified operational demand

within all 21 Wards which require a targeted approach by all relevant partners to deliver a joint

solution and reduce the impact of fire within each locality.

The current commitment to our stakeholders will continue to improve through the support and drive

of all the NL Partnership (NLP) partners to provide a better streamlined joint approach to the issues

highlighted through consultation focused on improving outcomes for the people and communities

within NL.

lain McCuskerArea ManagerLocal Senior Officer for North Lanarkshire

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1. Local Risk Management and Preparedness

The SFRS's has committed to reducing the risks to our communities within NIL during the first

six months of the reporting period. This has been supported through ensuring that vital front line

operational capabilities are maintained at an appropriate level of preparedness at all times.

To achieve this Area Service Delivery Section ensures that all policies and procedures are fully

implemented and complied with and that health & safety obligations are fully met. Our personnel

are also provided with the most appropriate equipment to effectively carry out their roles and arefully trained to do so. Resilience planning both at local and national level is also a key element

in reducing the risk to our communities.

Summarised below are some of the activities undertaken to ensure implementation and

management of the operational capabilities within NL. For the purposes of this report certain

matters have not been included, as they are restricted for security purposes. Should additional

information be required in relation to any local risk management issues, the SFRS will facilitate

any such request as appropriate.

Operational Preparedness

Training forms a significant part of the routine activity undertaken by all personnel to maintain

core and specialist skill competency. This is particularly relevant within NL due to the fact all

four wholetime community fire stations have a specialist attribute assigned to them.

Operational frontline Wholetime ( W ) and Retained Duty System (RDS personnel, in line with

the SFRS Maintenance Phased Development Plan have undertaken structured training and

development sessions. These include core skills such as Breathing Apparatus, Compartment

Fire Behaviour, Road Traffic Collisions, Incident Command, First Person On Scene (FPOS) and

Safe Working at Heights (SWAH).

Specialist skills training sessions includes Water Rescue, Flood Response, High Reach, Urban

Search and Rescue (USAR) and Mass Decontamination and Forward Control Unit (FCU). To

support the local delivery of training we have a number of Instructors who have attended

additional training to facilitate the training detailed above.

Further training is also provided at the Scottish Fire and Rescue Service's National Training

Centre at Cambuslang and on some occasions by specialist external providers. Our staff also

participate in multi−agency and West of Scotland Lanarkshire Local Resilience Partnership

exercises.

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2. Reduction of Accidental Dwelling Fires

The annual target set within the SFRS Annual Operational Plan for accidental dwelling fires is

248 for the full reporting period. The three month total of 66 accidental dwelling fires is 6%

above the nominal three month target; however it does represent a slight decrease compared

against accidental dwelling fires (72) the same period in 2016/17.

The "three month status" is a comparison against the average incident number for the sameperiod over the last three years; in this case the incident total for 2017/18 shows a 12%

improvement.

The SFRS cannot influence a reduction in these types of incidents by working in isolation;

therefore the extensive Community Planning Partnership working is central to safeguarding ourresidents from fire related risks within their homes.

Due to the level of automatic smoke detection within domestic dwellings, the SFRS is being

mobilised to a significant number of domestic dwelling fires which have been extinguished by

the occupants before the arrival of SFRS operational resources. These are known as Code 4

fires; which are minor in nature due to the early detection and intervention by the occupier.

There were 23 Code 4 fires within this reporting period accounting for 35% of incidents.

Action taken at uweinng 1−ires−$ct IonDscnpt ion qdentaIDwelhnges

No firefighting 23

Removal from/of heat source 12

Hosereel (high pressure) 12

Disconnection of fuel supply 5

Hosereel (high pressure) (HRJ) −augmented supply 5

Cutting away 5

Water −domestic supply 3

Water—from bucket/containers I

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Three Month Outcomes

The SFRS conducts a Post Domestic Incident Response at all domestic dwelling incidents. This

involves positive engagement with the occupier(s) of the affected property and neighbouring

properties by SFRS personnel. Fire safety advice and support are provided; where required

SFRS provide and fit 10 year battery powered smoke detectors.

As a result of the Post Domestic Incident Response activities a total of 832 Home Fire Safety

Visits have been completed. Through this proactive engagement the SFRS are improving in the

delivery of Home Fire Safety Visits, educating occupiers to the risk and where appropriate sign

posting individuals to partner agencies where additional support needs are identified.

Accidental dwelling fires by Ward

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There has been a slight decrease in accidental dwellings against previous years, as the

remainder of the year progresses, this will be fully analysed to identify any specific trends, areasof concern or potential improvements/best practice.

The majority of SFRS activity continues to be found in the Motherwell, Coatbridge and

Cumbernauld areas, which is reflective of the population density and overall number of incidents

in these areas.

With respect to the Wards mentioned above the casualty numbers were low; this is associated

with the fact that the occupants discovered the fire due to actuation of smoke detection and

either extinguishes the fire source at its early stage or evacuates the property quickly and awaits

the arrival of SFRS. (This is covered within Section 3: Reduction in Fire Related Casualties and

Fatalities)

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The table below provides an overview of the agencies currently making Home Fire Safety Visit

referrals to the SFRS. It is very evident from the figures below that NLC Housing and Social

Work make the highest number of partner referrals for high risk individuals to the SFRS. This

reflects the positive locality links between partners which support the most vulnerable sectors of

our local communities.

We are fully committed to provide the highest level of service and focus with respect reducing

the numbers of accidental dwelling fires as by doing so will have a direct impact on reducing the

number of fire related casualties within NL.

Our free Home Fire Safety Visits are the method used to make the greatest impact on educating

households on reducing the fire risk within the home setting. The table below provides anoverview of the number of visits carried out within the seven station areas in the first three

months of the 2017/18 reporting period:

By Station YTRisk Rating

DHigh Medium Low

BelIshill 142 76 25 41

Coatbridge 239 117 42 80

Cumbernauld 172 86 19 67

Kilsyth 26 10 6 10

Motherwell 176 52 60 64

Shotts 25 7 8 10

Stepps 52 19 12 21

Total 832 362 154 262

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3. Reduction in Fire Casualties and Fatalities

Six Month Outcomes

3 Year Nominal 3 Performance 3 Month TargetAverage Month @ June 2017 Status, 2017/18Apr to June T a r g e t Y e a r End

Casualties 25 21 31 83

Fatalities 0 0 0 0

The annual target set within the SFRS Annual Operational Plan for fire casualties is 83 for the

reporting period. The three month total of 31 fire casualties is above the nominal three month

target; It is also an increase when compared against fire casualties (29) the same period in

2016/17. There have been zero fire fatalities in the North Lanarkshire area in the reporting year2017/18.

Casualties from Accidental Dwelling Fires

Casualty went to hospital, injuries appear to 3be Serious

Casualty went to hospital, injuries appear to 14be Slight

First aid given at scene 8

Precautionary check recommended 6

Casualties by Ward

Fire Casualties − Q1 17−186543210

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From the table above it is evident the level of accidental fire incidents is evidently higher than the

number of recorded fire related casualties. This reflects the fact that early warning at the early

stages of a fire by the actuation of smoke alarms is having a positive impact on reducing the

degree of harm caused by fire.

Casualties by Age and Gender

Historically males 50 years of age were the highest at risk of becoming fire related casualties/

fatalities; especially where they lived alone and had alcohol dependency. However now, the

group at greatest risk of becoming fire related casualties/ fatalities are females 60 years of ageand over. The two fire fatalities this reporting period were both elderly females.

This trend is reflected Scotland wide; there is a multi−agency working group looking at ways in

which to address this concerning change. Contributory factors such as living alone, smoking

materials, mobility, medication and/or alcohol increase the risk tenfold.

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4. Reduction of Deliberate Fire Setting

The annual target set within the SFRS Annual Operational Plan for the reduction of deliberate

secondary (e.g. rubbish, grass, trees, wheelie bins) fire setting is 1,358 and for deliberate

primary (e.g. buildings, vehicles) fire setting is 236 for the reporting period.

The three month total of 582 deliberate secondary fires is 129% of the nominal three month

target; in the same period a total of 58 deliberate primary fires is just below the nominal three

month target.

When considering a 12 month data period, for deliberate fires as a whole there is a significant

decrease (−94 incidents) when compared against deliberate fires (676) in the first three months

of the 2016/17 reporting period.

As with the reduction of accidental dwelling fires and the associated fire related casualties, the

SFRS cannot achieve the necessary outcomes in isolation. The Community Safety Sub Group

partners are central to us tackling the anti−social fire related behaviour and we have worked

closely with NLC Regeneration Team, Police Scotland, Community Learning & Development,

Housing and Social Service, Town Centre Activities (CCTV), Anti−Social Behaviour Team and

Education Department over the year to influence change.

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Three Month Outcomes

5. Reduction of Fires in Non−Domestic Property

The annual target set within the SFRS Annual Operational Plan for the reduction of fires innon−domesticproperty is 137 for the reporting period. The three month total of 33 fires withinnon−domestic

property is just below the nominal three month target; this also indicates a marginal

reduction compared against fires within non−domestic property (39) the same period in 2016/17.

Fires within non−domestic buildings within this section of the report include those reported onwithin deliberate primary fires. For the reporting period, there were 17 deliberate fires which will

have involved Police Scotland, who will investigate as these incidents are crimes. The other 16

fires within non−domestic buildings were recorded as accidental.

All premises deemed as high risk relevant premises under The Fire (Scotland) Act 2005 will be

subject to a routine Fire Safety Audit (FSA). These premises are predominantly sleeping risks

referred to previously; however the SFRS also includes premises with high fire loading and

volatile processes within the annual audit inspection programme.

Fire Safety Audits 2016/17

.NümLer4f &erEiTargetl

Opened 83

Closed 86

Total Audits 169 440

These audits are carried out by either a legislative Fire Safety Enforcement Officer (FSEO) or

an Auditing Officer (AO). These officers are specially trained in relation to the implementation of

the legislation within the Fire (Scotland) Act 2005 and Fire Safety (Scotland) Regulations 2006.

Any fire within a relevant premise is defined as a risk failure and will result in a Post Fire Audit to

fully identify the exact risk assessment failure and issue the appropriate level of Notice under

the Act. During the reporting period a total of 11 post fire audits were conducted.

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Three Month Outcomes

6. Reduction of Non−Fire Emergencies

Six Month Outcomes (Incidents)

Non−fire emergencies are referred to as Special Services by the SFRS; and within this report

these have been divided into the three categories referred to above; Road Traffic Collisions

(RTC), Water Rescues and Other Special Services.

The SFRS has no statutory duty with respect to the reduction of these three non−fire emergencycategories. We do however have a duty of care and will support any appropriate safety

awareness event within our communities. In addition we have personnel with specialist training

who will render humanitarian assistance at incidents as appropriate.

The annual target set within the SFRS Annual Operational Plan for RTCs is 105 for the full

reporting period. The three month total of 21 RTCs is on target and consistent with the three

year average.

North Lanarkshire continues to be a leader in the area of "Biker Down" programme delivery,

educating, developing and supporting motorcyclists to ride safely and manage incident/accident

scenes should they be involved in one.

Water Incidents

The annual target set within the SFRS Annual Operational Plan for Water Incidents is 67 for the

full reporting period. The six month total of 16 Water Incidents is just below the nominal three

month target; this total includes water rescue incidents and flooding.

The SFRS has no statutory duty with respect to the reduction of water related incidents. We arehowever committed to work with our partners to improve water safety awareness. Through ourschool engagement programmes our personnel will highlight the dangers associated with openwater. Again aspects of this safety message are included within our Thematic Action Plan

activities.

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Road Traffic Collisions

Flooding incidents caused by burst pipes within a premise are included within the water incident

category; these incidents generally involve the SFRS making the premises safe from further

water damage and rendering humanitarian assistance as appropriate. The SFRS has specially

trained personnel who respond to emergencies in and around all inland waterways within NL

and across Scotland. Water rescue resources are based at Motherwell and Flood Recue

resources are based at Coatbridge.

The annual target set within the SFRS Annual Operational Plan for Other Special Services is

317 for the full reporting period. The three month total of 97 Other Special Services is 122%

over the forecast year−end target.

The SFRS attends a multitude of incidents under the heading of other special services.

Examples of the special services the SFRS has attended and resolved over the reporting yearinclude:

. Hazardous materials leaks where we work in partnership with specialist chemists to

safely resolve the incidents.

. Numerous calls to aid the ambulance service in gaining entry to collapsed persons.

• Calls to domestic gas leaks where we work in partnership with gas networks to make the

scene safe.

• Calls to open doors of domestic premises where occupiers have been locked in or out

and we are required to attend to prevent a worsening situation.

• Various animal rescues both domestic and farm.

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Other Special Services

7. Reduction of Unwanted Fire Alarm Signals

The annual target set within the SFRS Annual Operational Plan for Unwanted Fire Alarm

Signals (UFAS) has been separated into three categories, as listed in table above.

The SFRS's focus on the reduction of Unwanted Fire Alarm Signal incidents is designed to

reduce in part the level of emergency 'blue light' journeys; which by their very nature pose agreater risk to all road users. The vast majority of Unwanted Fire Alarm Signal incidents

attract a minimum of two fire appliances, with higher risk or larger premises attracting more

resources. Taking this into account it is clear that in the first three months of the 2017/18

reporting period there have been at least 515 'blue light' emergency response journeys

within NL.

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Three Month Outcomes

8. Additional Information

Following the tragic events in Grenfell Tower, London the Scottish Fire and Rescue Service

implemented an immediate review of its High Rise Procedure to ensure continued validity

and suitability. Within North Lanarkshire a series of reassurance visits to all properties has

been conducted, updating Operational Intelligence during the process. The action plans to

meet this have been implemented primarily in the Coatbridge, Motherwell and Cumbernauld

Station areas, however, personnel across all seven North Lanarkshire stations have been

involved in the roll out work; the result of this is that reassurance visits conducted at all of the

54 Multi−storey Flat properties in North Lanarkshire.

Subsequent to this an Inspection programme for all 54 properties is planned for

implementation in August and September 2017, this will utilise highly skilled and experienced

Fire Safety Enforcement Officers (FSE); early engagement with North Lanarkshire Council

has been conducted to ensure improvement opportunities are shared and acted upon. In

further support of this a training package and associated delivery plan for Operational Crews

is being prepared and crew training days will coincide with FSE Officer inspection

programme.

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Working together for a safer Scotland

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