01/05/2023

Symerge Database, Software Applications & Profiling Methodology

KPI Manager

Software Platform & Applications

KPI Manager is 1 of 6 fully integrated Software Applications which are linked to ourextensive database. Each application is able to be used as a “stand alone module” or aspart of a “integrated suite” of applications

The Software Applications include:• Application 1 – Job Profiler & Data Manager• Application 2 – Job Advert Manager • Application 3 – KPI Performance Manager• Application 4 – Competence & Training Manager• Application 5 – Job Description Generator• Application 6 – Training Budget Forecaster

• Our Job Database (see next slide for industries / sectors) covers the following Data Fields per job

• What is needed to “enter / be allowed to operate” in a job i.e. the Qualifications, Compliances, Licenses, Tickets etc

• What a job should be delivering i.e. the Outcomes• What Activities are performed in delivering the outcome• The Measures of Outcome delivery i.e. the KPI’s, associated Performance Standards/Measures which tell you

whether or not the Outcome/KPI was successfully delivered• The Competencies (Specific Job Knowledge/Skills) required to deliver the Outcomes and needed to perform the

activities• The Success Profile (Attributes – Cognitive/Trait/Aptitude) of the “best match” candidate• Biographical Data i.e. Job Scope/Purpose, Level, Responsibilities, Key Interactions, Experience, Reporting,

Financial Authority, Department, Designation etc

Job Data Base OverviewOur database has been developed over the last 16 years, in a range of countries including Australia, Mongolia, South Africa, Tanzania,

Uganda, Mozambique, Namibia, Kenya in approximately 28 Organizations across most sectors/industries.

Sectors Industries Specialization Areas/Departments i.e. the associated Jobs that are unique to the industry and for which we

have detailed Job Profiles

Service Functions/Departmentsi.e. the associated Jobs that are

common to most of the industries & for which we have detailed Job Profiles

Resources Mining Drill & Blast, Load & Haul, Power Station, Concentrator (Processing), Dewatering, Desalination, Port, Geology, Geotechnical Engineering/Trades

Management / Leadership Maintenance

Administration Logistics Quality

Risk Safety

Finance Purchasing

Human Resources Information Technology

Sales Project Management

Marketing Stores

Security Medical/Emergency Services

EnvironmentCorporate/Community Affairs

Resources Construction Project Management (Planning/Scheduling), Engineering, Procurement,

Engineering/Trades Mining Includes Professional Engineers, Engineers, Technicians, Artisans & Handymen in the following fields of Engineering/Trades:

Product & ComponentCivil

MechanicalElectricalQuality

Maintenance

Engineering/Trades Motor Vehicle

Engineering/Trades Beverage / Confectionery

Engineering/Trades Tyre & Rubber

Engineering/Trades Paint/Chemicals

Engineering/Trades Power Cabling

Engineering/Trades Rail

Engineering/Trades Components

Engineering/Trades Industrial

FMCG Confectionery Chocolate Production, Packaging / Wrapping, Distribution, Sales, R&D

FMCG Beverage Carbonated Drink Production, Packaging, Bottling, Sales/Distribution, R&D, Laboratory

Financial Banking Business Banking, Personal Banking, Tellers, Loans, Customer Service

Financial Insurance Actuaries, Agents, Broking, Claims, Risk, Loss Control, UnderwritingManufacturing Motor Vehicle Manufacturing Press & Body Parts, Painting, Final Assembly, Product Engineering, Engine

Reconditioning, R&D / Testing

Manufacturing Tyre & Rubber Preparation & Mixing, Cord Manufacture, Calendaring, Cutting, Extruding, Building, Curing, Inspection

Manufacturing Beverage Mixing, Filling, Bottling, Packaging, Palleting, DistributionManufacturing Chocolate Raw Material Processing, Secondary (recipe) processing, Mixing, Tempering, Moulding, Packaging /

Wrapping, Distribution

Manufacturing Locomotives Stripping, Refurbishing, Stripping, Painting Rewiring, Equipping, Manufacturing of Wheels / Motors / Bogies / Components

Manufacturing Paint Product Formulation, Sampling, Mixing, Grinding, Letting Down, Filling, Weighing, Tinting

Pharmaceutical / Chemical Medicines Manufacturing injectable products i.e. IV bags, glass vials and ampoules

Transport Rail Locomotive production & Operation

Transport Port Barging, Transshipment, Salvage, Cargo Handling/Loading, Warehousing

Entertainment Movie Theatres Managing Cinemas, Showing Movies, Serving Customers, Distributing Movies, Developing Cinemas, Procuring and Advertising Movies, Exhibitions/Campaigns

Education & Training Colleges Teaching/Lecturing, Student Management, Learner assessment, Counseling, Marketing/Advertising

Education & Training Registered Training Organizations Customer Liaisn, Presenting/Facilitating Qualifications/Skill sets, Assessing learners, Programme Development

Media Newspapers Print Media Production, Editorial, News Reporting, Distribution/Sales of Print Media,

Integrated Database & Software Apps - Screenshot

KPI Performance Manager

The Performance Manager application is used for:

Setting KPI’s per Business Area & and aligning each KPI with..Setting of individuals Objectives & Performance MeasuresManagement sign off of objectives/measuresIndividual self review, amendment and rating of performance and behaviorsManagers review, amendment and rating of performance and behaviorsAutomated calculation of Final Performance & Behavior ratingsHistorical archive of individual objectives, reviews and ratingsIndividual / team performance reports

KPI Performance Manager - Screenshot

KPI Performance Manager – Screenshot – Selecting KPI

Performance Manager – Screenshot – Rating Objectives/Performance