performance & compensation: what’s new & on the horizon€¦ · what’s new & on the...

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The HealthcareSource User Conference November 6-9, 2016 JW MARRIOTT • WASHINGTON, DC PERFORMANCE & COMPENSATION: WHAT’S NEW & ON THE HORIZON Brittany Morrison Product Manager HealthcareSource Allison Levin Director of Customer Success HealthcareSource

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Page 1: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

The HealthcareSource User ConferenceNovember 6-9, 2016JW MARRIOTT • WASHINGTON, DC

PERFORMANCE & COMPENSATION: WHAT’S NEW & ON THE HORIZON

Brittany MorrisonProduct ManagerHealthcareSource

Allison LevinDirector of Customer SuccessHealthcareSource

Page 2: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

JOIN THE CONVERSATION

• Be sure to tweet and post what you’ve learned in this presentation!- Twitter: @quality_talent- Instagram: @healthcaresource- #TalentSymposium16

• Attendees that are active on social media will be entered to win FUN prizes during the conference!

Page 3: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

AGENDA

• What’s New in 2016- Introduction to Continuous Delivery- Building Platform Bridges- Employee Development & Engagement- Iterative Improvement & Enhancements

• What’s on the Horizon- Closing the Feedback Loop- Administrative Ease Enhancements

• Question & Answer

Page 4: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

CONTINUOUS DELIVERY

• - Henry Ford

“Coming together is a beginning; keeping together is progress; working together is a success.”

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Page 5: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

PLATFORM

Page 6: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

POSITION MANAGER 11 INTEGRATION

•HRIS

•Job Summary

•Employee ID

Page 7: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

BUSINESS PROBLEMS

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Managers Hiring Managers Platform UsersDo not have a summary

of their employees’ performance information and as a result, need to

scour the product to get a holistic view of their staff.

Do not have access to performance data when considering an internal applicant. Because of this, they are forced to

either settle for an incomplete picture or rely on others to get the data.

Do not have one spot to view aggregate

information about an employee. Users need to look in four different

systems to piece together the information.

Page 8: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer
Page 9: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer
Page 10: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

DEVELOPIdentified development opportunities are used to create an actionable development plan

INFORM

Development Report is presented in Performance Manager for review

ASSESSManager sends assessment directly through Performance Manager

ASSESSMENTS INTEGRATION

Page 11: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer
Page 12: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

EMPLOYEE DEVELOPMENT

Page 13: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

DEVELOPMENT PLANS

• Plan. This is the overarching objective for the employee, such as Improve Leadership Skills. It defines the overall goal for the employee.

• Development Opportunities. These are the specific behaviors that drive the overall goal of the plan. Plans can have multiple development opportunities for the employee to improve upon.

• Activities. Activities are specific tasks that directly associate to a development opportunity for the plan. These include things like taking a course or seminar, demonstrating aptitude with colleagues, etc.

Page 14: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer
Page 15: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

USER INTERFACE REDESIGN

Page 16: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

NEW TASKS PAGE

Page 17: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer
Page 18: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

TABLE UPDATES

All new tables allow for:

• Searching

• Sorting

• Pagination

• Configuration of page sizes

Page 19: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

EMPLOYEE SEARCH

• Faster, easier to access functionality for searching and impersonating employees

Page 20: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer
Page 21: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

CHECKLISTS

• Modern user interface

• Configurable printing options

• Support for searching content of checklist

• Ability to send Self Assessment tasks

• Flexibility to require employee sign-off

• Allow multiple validators to work on same skill

Page 22: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

MISCELLANEOUS UPDATES & FEATURES

Page 23: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

MISCELLANEOUS UPDATES & FEATURES

• Configurable Appraisal Status Report

• Ability to distribute Performance Goals

• Automatically reassign/delete tasks

• Proxy appraisal sign-off

• Notification when appraisal is complete

• Ability to hide template sections from an appraisal

• Approval workflow

• New Compensation settings & administrator functionality

Page 24: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

MISCELLANEOUS UPDATES & FEATURES• Configurable Appraisal Status Report

• Ability to distribute Performance Goals

• Automatically reassign/delete tasks

• Proxy appraisal sign-off

• Notification when appraisal is complete

• Ability to hide template sections from an appraisal

• Compensation approval workflow

• New Compensation settings & administrator functionality

Page 25: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

MISCELLANEOUS UPDATES & FEATURES• Configurable Appraisal Status Report

• Ability to distribute Performance Goals

• Automatically reassign/delete tasks

• Proxy appraisal sign-off

• Notification when appraisal is complete

• Ability to hide template sections from an appraisal

• Compensation approval workflow

• New Compensation settings & administrator functionality

•Delete tasks assigned to terminated users

•Reassign tasks when an employee’s manager changes

•Both are settings-based

Page 26: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

MISCELLANEOUS UPDATES & FEATURES• Configurable Appraisal Status Report

• Ability to distribute Performance Goals

• Automatically reassign/delete tasks

• Proxy appraisal sign-off

• Notification when appraisal is complete

• Ability to hide template sections from an appraisal

• Compensation approval workflow

• New Compensation settings & administrator functionality

Page 27: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

MISCELLANEOUS UPDATES & FEATURES• Configurable Appraisal Status Report

• Ability to distribute Performance Goals

• Automatically reassign/delete tasks

• Proxy appraisal sign-off

• Notification when appraisal is complete

• Ability to hide template sections from an appraisal

• Compensation approval workflow

• New Compensation settings & administrator functionality

Page 28: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

MISCELLANEOUS UPDATES & FEATURES• Configurable Appraisal Status Report

• Ability to distribute Performance Goals

• Automatically reassign/delete tasks

• Proxy appraisal sign-off

• Notification when appraisal is complete

• Ability to hide template sections from an appraisal

• Compensation approval workflow

• New Compensation settings & administrator functionality

Page 29: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

MISCELLANEOUS UPDATES & FEATURES• Configurable Appraisal Status Report

• Ability to distribute Performance Goals

• Automatically reassign/delete tasks

• Proxy appraisal sign-off

• Notification when appraisal is complete

• Ability to hide template sections from an appraisal

• Compensation approval workflow

• New Compensation settings & administrator functionality

Page 30: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

MISCELLANEOUS UPDATES & FEATURES• Configurable Appraisal Status Report

• Ability to distribute Performance Goals

• Automatically reassign/delete tasks

• Proxy appraisal sign-off

• Notification when appraisal is complete

• Ability to hide template sections from an appraisal

• Compensation approval workflow

• New Compensation settings & administrator functionality

Page 31: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

WHAT’S ON THE HORIZON

Page 32: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

FEEDBACK

• Reduce subjective outcomes on reviews by collecting manager, peer and self-directed feedback continuously

• Easy to access, not cumbersome to submit

• Solicited and unsolicited feedback

• Ties back to organizational values

Page 33: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer
Page 34: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

JOB DESCRIPTION PERMISSIONS• Share job descriptions only with the

necessary users

• Avoid managers editing job description that do not belong to them

• Support health systems with multiple administrators and facilities

Page 35: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

HELP US DESIGN FOR 2017

• “(TBD Topic)” Focus Group- Today at 3:20pm in State 40

• “Reimaging the Performance Review Process”- Tuesday at 2:10pm in Treasury 40

• “Lobby for the Features Your Organization Needs” Focus Group

- Tuesday at 3:20pm in Treasury 40

• - Ken Blanchard

“Feedback is the breakfast of champions.”

Page 36: Performance & Compensation: What’s new & on the horizon€¦ · WHAT’S NEW & ON THE HORIZON. Brittany Morrison. Product Manager. HealthcareSource. Allison Levin. Director of Customer

Questions?Presenter Contact Information for Additional Questions:

REMEMBER! Rate each session you attend in the

Mobile App

★ ★ ★ ★ ★1-5 Stars,

5 being the best.

THANK YOU!Questions?

Presenter Contact Information for Additional Questions:

REMEMBER! Rate each session you attend in the

Mobile App

★ ★ ★ ★ ★1-5 Stars,

5 being the best.

THANK YOU!

Allison [email protected]

Brittany [email protected]