Performance Accountability

November 1, 2012Child Nutrition Workshop

Garri BrownDirector of Support Performance

Human CapitalSupport Performance Team

Garri Brown

Director

Holly ChauvinSpecialist

Candice Frazier

Specialist

Marianne Trahant

Specialist

Topics• Support Employee Evaluations– The process – Your role

• Your Evaluation Toolkit– Communication–Workplace Expectations

• Key Takeaways

SUPPORT EMPLOYEE EVALUATION

What is a formal evaluation?

Performance Evaluation

A process that assesses an individual employee’s job performance and productivity in relation to certain goals or objectives that have been established.

The Purpose of a Performance Evaluation

• Encourage communication about job performance– Quality and quantity of work accomplished– Goals for school year– Goals for improvement– Next steps for personal/professional development

WHAT WILL THE PROCESS LOOK LIKE?

W

The Process

Goal Setting

Mid-Year Review

Year End Review

December

March

May

WHAT’S MY ROLE IN THE PROCESS?

Your Role in the Evaluation

• Spend time evaluating your job performance• Think about your work and development

progress• Determine areas you want to improve• Prepare for a conversation with your

supervisor– Ask questions, be engaged, and be ready to do the

necessary development work

Performance evaluation is not a once-a-year activity.

Tools for Evaluation

• Clear Workplace Expectations• Context• Commitment

Activity

Communication Tips

1. Know who you are talking to.2. Create a personal connection.3. Discuss expectations right away.4. Give positive feedback and regularly show

your appreciation.5. Ask for feedback on your communication.

Your Evaluation Toolkit

Helpful tools for your Evaluation Process

Workplace Expectations

Understanding Clear Expectations

Workplace Expectations

• Understand the difference between what is acceptable and unacceptable results or behaviors

• Be reflective about your own performance• Know when to ask for help• Understand how performance will be

measured

ContextUnderstand why your job is so important

Context

• Why is Your job so important?– Reduce obesity– Promote healthy eating– Boost nutrition– Enable better learning

CommitmentDelivering a World Class Education

Commitment• Do you know that you are making a difference

in some student’s life?• Do you understand your cafeteria team is an

important part of the school?• Are you fully committed to achieving your

personal goals?

Delivering Students a World-Class Education

Employee Goals

School Goals

JPPSS Goals

Student Achievement

Key Takeaways

Today’s Takeaways

• Clear Workplace Expectations– Know and understand what is expected of you and

your work performance.• Context– Understand why your job is so important to our

students and how they learn and achieve.• Commitment– Participate fully on the team and help drive the

mission of student achievement and your goals.

Performance Accountability

November 1, 2012Child Nutrition Workshop