Performance monitoring Productivity tracking solution, a valuable tool to

manage and control information system

PERFEXPERT

The key components of qualitative performanceof information system

Coefficient of availability is

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Optimal time of a document routine

The shortest reaction on incidents

Information system should be available 100% of the operation time

Documents’ routine, especially for ones with first importance for business, should not exceed extreme parameters (installation SLA)

Not longer than strictly emphasized time interval, using innovative notification system and etc.

Problems, existing in IT industryand obstacles to their solution

Basic IT problems:

• To solve the current problems of corporate information system;

• To increase the speed of corporate information system work;

• To prepare the corporate information system for spreading the load;

• To test new functional equipment;

• To chose optimal server equipment.

Complicate the questions:

• The absence of a single tool for complex system monitoring;

• Difficulties in data analysis from different resources;

• The absence of an integration in the used monitoring systems applications and blocks of CIS (customs applications).

When it is time to start to think about monitoring?

• Delay with customer operations dealingDocuments routine, financial reports, operation processes;

• Slow and unstable work of corporate information system Possible down time in a period of increasing load – report delivery, seasonal sales and etc;

• Decreased level of information system controlDue to the absence of online monitoring tools, it is not possible to promptly react on incidents

• Standard tools are not enoughThe prompt control and monitoring of customers processes suffer

• A proactive approach is needed To provide a qualitative operation of information system

The key requirements for information system

Criteria Requirements

System load Monitoring system should be designed and set up in such a way, that its performance does not call an issue in case of corporate information system overload.

Data integrity Monitoring should provide complete picture, which is needed for both promptly reaction on incidents and for expected performance optimization (the information in details, regarding processes, operations, customers, codes in CIS and created by them load).

Consistency Monitoring should provide consistent data harvesting 24x7, to make the picture complete.

Performance monitoring PERFEXPERT

Program complex PERFEXPERT serves to:

• System administrators;• System programmers;• CIO.

Program complex PERFEXPERT is widely used to conduct operational and strategic monitoring as well as to get consolidated reports of corporate information system work quality.

PERFEXPERT allows to set up effective online performance and quality monitoring of the all information system unites:

• MS SQL Servers;• Terminal Servers;• Applications Servers;

and has deep integration with any platform configuration

PERFEXPERT: functional features

Online control of customers’ processes

Solution for performance optimization

Increased quality of information system services

Monitoring of key information system performance parameters from single console on the level of business applications, MS SQL Servers and Terminals, system load in terms of processes, system blocks and errors.

Constant data harvesting in terms of performance; automatic analysis of load in terms of application modules, queries, codes and ets, making an influence on decreased system work quality with following performance optimization.

Centralized data harvesting in terms of hardware infrastructure, database, and quality of services and other key parameters of information system, providing consolidated information in single administrative interface, particularly applied recommendations regarding changes.

Allows:• To control Corporate Information System performance parameters online• To identify bottlenecks in hardware and software components of Corporate Information System• To provide data in required details for each department • To make right business decisions

PEREXPERT implementation scheme

PERFEXPERT: tools for administrators

PERFEXPERT: tools for developers

Deadbocks’ list

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