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We Will Pay For Your Success

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Page 1: Pepipost

We Will Pay For Your Success

Page 2: Pepipost

Optimized Delivery & Tracking of Triggered Emails

Page 3: Pepipost

Types of Email

• Peer-to-Peer (P2P)– Corporate (Microsoft Exchange, Linux, Lotus..)– Personal (Gmail, Yahoo, Rediff…)

• Application-to-Person (A2P)– Promotional • One-to-many (Email marketing)

– Triggered • One-to-one (Transactional in nature)

Page 4: Pepipost

Triggered Emails Delivery using 3rd Party SMTP Relay

Application Server

Triggered Emails

Firewall

• Effective solution compared to Corporate Mail Server• But lacks advanced features & analytics

3rd party Cloud SMTP Relay

Triggered Emails & Bounces

Internal corporate

communication

External corporate

communication

Corporate Emails

Triggered Emails

Corporate Mail Server

Page 5: Pepipost

What are Triggered Emails?Emails sent by a system to an individual (subscriber) in response to a subscriber action or on occurrence of a pre-defined event

Subscriber Actions

• Password Reset• Online Purchase• Shopping cart abandonment• Social media invites• Sign-up or unsubscribe

Pre-defined Events

• Credit card billing cycle date• Monthly bank statement• Mobile billing cycle date• Payment due date• Birth date/Wedding

Anniversary

Page 6: Pepipost

What are Triggered Emails?Emails sent by a system to an individual (subscriber) in response to a subscriber action or on occurrence of a pre-defined event

Subscriber Actions

• Password Reset• Online Purchase• Shopping cart abandonment• Social media invites• Sign-up or unsubscribe

Pre-defined Events

• Credit card billing cycle date• Monthly bank statement• Mobile billing cycle date• Payment due date• Birth date/Wedding

Anniversary

Page 7: Pepipost

In-House SMTP# Particulars In-House SMTP

1 Inbox Delivery

- Inbox delivery rates High

- IP reputation, Email authentication & ISP feedback loops

- Scalable infrastructure

2 Efficient use of Bandwidth

- Queue management for timely email delivery3 Subscriber Activity Management

- Handle email bounces, unsubscribes & spam complaints

4 Reports & Analytics

- Basic reports (sent & bounced)

- Advanced reports in real-time (clicks, opens etc..)

5 Total cost of Ownership (TCO)

- CAPEX Low

- OPEX High

Page 8: Pepipost

Here’s the Solution

Your Application Server

Triggered Emails

Firewall

PepiPost is a lot more than just basic SMTP Relay >>

Cloud Delivery Engine

Triggered Emails & Bounces

Your Customer

Page 9: Pepipost

PepiPost Vs In-House SMTP# Particulars In-House

SMTP PepiPost

1 Inbox Delivery

- Inbox delivery rates High Very High

- IP reputation, Email authentication & ISP feedback loops

- Scalable infrastructure

2 Efficient use of Bandwidth

- Queue management for timely email delivery

3 Subscriber Activity Management

- Handling email bounces, unsubscribes & spam complaints

4 Reports & Analytics

- Basic reports (sent & bounced)

- Advanced reports in real-time (clicks, opens etc..)

5 Total cost of Ownership (TCO)

- CAPEX Low Low

- OPEX High Low

Page 10: Pepipost

Quick & Easy API Integration- Send emails quickly with SMTP API integration- Supports HTTP API for efficient bandwidth utilization

PepiPost – Features & Benefits

# Particulars SMTP API HTTP API

1 Email generationBy the application server

(Application Server Delivery Engine)

By the request handler (Application Server Request

Handler Delivery Engine)

2 Emails sent/API call Single Multiple (upto 1,000 emails/call)

3 Bandwidth Utilization Inefficient Efficient

Page 11: Pepipost

PepiPost– Features & Benefits (cont’d)

High Inbox Delivery Rates - IP reputation monitoring & scoring- Email authentication (SPF, DKIM & DMARC)- ISP feedback loops

Reports & Logs on panel- Emails sent & bounced - Opens & clicks tracking- Unsubscribes & spam complaints

Page 12: Pepipost

PepiPost– Features & Benefits (cont’d)

Webhooks - Real-time reporting₋ Get real-time notifications based on the occurrence of

the activity/event (drop, open, bounce, spam, unsubscribe etc) to your specified URLs

₋ Helps plan subsequent actions immediately

Reporting APIFetch reports without logging into PepiPost panel:- Email via a downloadable link- HTTP via Call back URL- FTP via download area

Page 13: Pepipost

PepiPost – Features & Benefits (cont’d)

Transaction Tracking- Add application’s own transaction ID to each API call - Used to correlate PepiPost’s reports as this transaction ID will be added to the reporting API and/or Webhook call

ABC

PQRXYZ

2FA Secure- Secure login to PepiPost’s dashboard and panel- Requires missed call from a registered mobile number in addition to user name and password

Page 14: Pepipost

PepiPost – Features & Benefits (cont’d)

24x7 Support- Email, Chat, Phone- Online Documentation/ FAQs available

Page 15: Pepipost

PepiPost - State-of-the-Art Infrastructure

Redundant Infrastructure - 100+ servers across 3 global data centres- 99.99% uptime

Robust Security - Multiple layers of security & safeguards- Regular security audits by 3rd party vendors

ISO Certified Company- ISO 9001:2008 (Quality Management Standards)- ISO 27001:2005 (Information Security Management)

Page 16: Pepipost

PepiPost – Highlights

Page 17: Pepipost

PepiPost – API Integration

SMTP Integration Detail

HTTP API Integration Details

Page 18: Pepipost

Real time reputation meter demonstrating how ISPs rate your emails.

PepiPost - Dashboard

Page 19: Pepipost

In-depth Reports & Analytics to track performance by date, date range, week & month

PepiPost – Reports Dashboard

Page 20: Pepipost

Handle unsubscribes and ensure no emails are sent to these email addresses in future

PepiPost – Unsubscribes Management

Page 21: Pepipost

PepiPost – Logs

View logs in real time

Page 22: Pepipost

One last word..

• Focus on creating great apps & powerful messaging• Let PepiPost handle email delivery for you• PepiPost will ensure– Email delivery to your subscribers– In-depth reports retrieval to track performance– Reputation monitoring & scoring for optimized delivery