people will soon hate slack as much as email
TRANSCRIPT
People will soon hate Slack as much as email
Just Like E-Texts, Our Love Of Group Chat May Eventually Morph Into Loathing, Say Experts
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Contd…David Warsh wants you to imagine an office worker hunched over his computer. “Then comes a little chuckle,“ he wrote in the Washington Post. “A series of keystrokes. He hits the send button, and the scene is repeated by another manager across the room. “It sounds like a day in the life of the modern employee one who spends hours on Slack, HipChat, or any number of work-sanctioned group chat platforms to procrastinate with office mates. Bu the article is from 1991, and those workers aren't chatting; they're emailing.When email first entered offices, people liked it for the same reason: It provided entertainment under the guise of productivity . As it did with e-mail, though, our love of group chat will eventually morph into loathing.Group chat at work has exploded. More than a million people log in to Slack every day, up from 1,20,000 daily users in 2014. Teams also congregate on a variety of similar services, such as HipChat, Google Hangouts, and Skype -sometimes using them all at once. Group chat has been lauded as an alternative to email, which is now considered disruptive and burdensome.Email, too, was once seen as a cure -for using the telephone. With its “jokes, invitations or notes to a friend,“ wrote Oliver Bertin in the Globe and Mail in 1987, the technology was embraced as a fun alternative to calling.
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Contd…People hate email now. One of e-mail's initial draws has turned out to be its downfall. “I think the beauty of email is that people can follow up at their leisure,“ one enthusiast told the Australian Financial Review in 1996.That leisure has resulted in bloated inboxes that require constant maintenance. A Pew survey from last year found that most people check work email outside the office. In the same survey , 35% of respondents said they spend more time working because of the internet.Group chat makes it easier to find and follow conversations, but only the ones you want. Research from Slack found that 1,629 users surveyed said they see an average of 48.6% reduction in e-mail. The average user spends 10 hours per weekday logged on to the platform, a longer stretch than a workday or a night of sleep for the average American worker. Chat fatigue is already setting in.Collins's research has found that while idea-sharing within teams is important, “email, chats, internal blogs are pretty much useless,“ he said. Face-to-face meetings are where new ideas originate.Increasing chat anxiety does not mean the end of group chat. Slack, Google, and Apple all see the possibility of people overdosing on their services.
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