pennsylvania department of education division of higher and career education compliance

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Pennsylvania Pennsylvania Department of Department of Education Education Division of Higher and Division of Higher and Career Career Education Education Compliance Compliance

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Page 1: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Pennsylvania Department ofPennsylvania Department ofEducationEducation

Division of Higher and CareerDivision of Higher and CareerEducationEducation

ComplianceCompliance

Page 2: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Sign In

• Sign in if you haven’t already done so

Page 3: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Logistics

• Snacks

• Restrooms

• Organization and schedule

Page 4: Pennsylvania Department of Education Division of Higher and Career Education Compliance

New Division Name

• Division of Higher and Career Education

• Applies to PDE Division only

• Board is still the Board of Private Licensed Schools

• Schools are still called Private Licensed Schools

Page 5: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Contents

• Foundations – Statute, Regs, and Memos• Board organization• Electronic sites• Secure Website Access• Annual Statistical Report• Board Approvals Required• Notifications Required• License Renewal

Page 6: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Contents (Continued)

• Contents of PDE Website

• Program Changes

• Site Visits

• Advertising

• Admissions Representatives

• Student Records - transcripts

• Records Repository

Page 7: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Contents (Continued)

• Complaints

• Enforcement Action

• Possible Sanctions

• Common Pitfalls

• Rigid Deadlines

• Closing Procedures

• Questions and Answers

Page 8: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Today’s PowerPoints are on the Web

• Public Website: http://www.education.state.pa.us

• PLS Website:

http://www.portal.state.pa.us/portal/server.pt/community/private_licensed_schools/8993

Page 9: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Board of Private Licensed Schools

• 15 members

• 14 appointed by Secretary of Education

• 1 ex officio representative of Attorney General

• 4 year terms

• Term limits of 2 consecutive terms

Page 10: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Board’s Standing Committees

• Executive Committee

• Financial Review Committee

• Review and Recommendation Panel

• Curriculum Committee

• Hearing Panels

Page 11: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Legal Authority

• Statute

• Regulations

• Board Policy Memos

Page 12: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Board Policy Memos

• Numbered memos that explain the regulations or create policy not addressed in the regulations.

• Violation of the memos can result in enforcement action.

Page 13: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Board Policy MemosMemo #38 – Establishes Cure Period

• Provides for a 10 day cure period (business days) for schools to provide any needed revisions for their program applications.

Memo #52 - Scholarships• Must be a minimum of 25% of tuition cost• Cannot be used as a discount, premium, or

special endorsement.

Memo #65 – Limits Program Applications• Limits the number of new program applications to three

per Board meeting.

Page 14: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Staff• The Pennsylvania Department of

Education staffs the Board

• Each school assigned to a staff member

• Current staff– Dr. Al Happ -- Mr. Robert

Kline– Mr. JK Magnani

• All Staff at (717)783-8228

Page 15: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Questions?

• Any questions specific to the Board, its authority or organization?

Page 16: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Internet Resources

• PDE Website: http://www.education.state.pa.us

• Secure Website – via login

• Financial forms and instructions: http://www.portal.state.pa.us/portal/server.pt/community/private_licensed_schools/8993

Page 17: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Accessing Secure WebsiteSteps:

– Obtain user name and password for EdHub – do this on-line at http://www.education.state.pa.us

– Director sends e-mail to [email protected] to request access to PLS software

– Receive confirmation that account is ready– Go to EdHub and log on– Access PLS Application

Page 18: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Annual Statistical Report

• MUST be submitted between July 1 and September 30 each year.

• Submitted electronically.

• Failure to submit is a violation punishable by a fine of at least $500 or revocation.

Page 19: Pennsylvania Department of Education Division of Higher and Career Education Compliance

PDE-3808• School program profile

• Know how to access

• Confirm accuracy

• Used by accreditation, vet ed, other funding sources

Page 20: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Questions

• Questions on web resources, PDE-3808 or annual report?

Page 21: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Board Approvals Required• Relocation

• Expansion

• Remote Location

• New Branch– All Require site visit ($500 fee), certificate of

occupancy, bond rider

• Scholarship (requires FRC approval)

• Change of Ownership (requires FRC approval)

• Name Change or Alternate Name

Page 22: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Notifications Required

• Change in Director – PDE-340

• Change in Acting Director – PDE-340

• Program Changes – PDE-3744

Page 23: Pennsylvania Department of Education Division of Higher and Career Education Compliance
Page 24: Pennsylvania Department of Education Division of Higher and Career Education Compliance
Page 25: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Reportable Events

• Material change in financial condition

• Lapse in surety

• School files for bankruptcy

• Building code violation

• Environmental hazard

• Title IV audit

Page 26: Pennsylvania Department of Education Division of Higher and Career Education Compliance

How to Report

• Send letter to the Division

• No form provided

Page 27: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Additional Information Needed

• Change in e-mail account

• Change in phone number

Page 28: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Questions

• Any questions regarding issues that need Board approval, issues that require staff approval or reportable events?

Page 29: Pennsylvania Department of Education Division of Higher and Career Education Compliance

License Renewal• First is due one year from first licensure

• Subsequent due every two years

• MUST be renewed prior to expiration

• Reminder will be sent, but school is responsible

• Renewal form available via web site• https://collab.pde.pa.gov/PLS/SitePages/Application%20Submission.aspx

Page 30: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Components of Renewal App

• Fee ($500 - $4,400)• Financial Statement (PDE-2006 or audited)• Evidence of surety• Ethics statement• Records Repository• Enrollment Agreement• Catalog• Changes to PDE-3808• Confirmations

Page 31: Pennsylvania Department of Education Division of Higher and Career Education Compliance

License Submissions

Page 32: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Submissions: Step #2

Page 33: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Submissions: Step #3

Page 34: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Submissions: Step #4

Page 35: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Submissions: Step #5

Page 36: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Submissions: Step #6

Page 37: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Questions

• Questions on renewals?

Page 38: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Program Changes• Submitted on PDE-3744

• Must be less than 25% change in clock hours

• Cannot be a substantive change to objectives

• Approval required PRIOR to implementation

• Also required for tuition changes

Page 39: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Delivery Method• A change in delivery method of less than

25% of the program can be reported as a program change.

• Note: Approval is required PRIOR to implementation

• A change in delivery method for more than 25% of the program requires a new program application.

Page 40: Pennsylvania Department of Education Division of Higher and Career Education Compliance
Page 41: Pennsylvania Department of Education Division of Higher and Career Education Compliance
Page 42: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Questions

• Questions on Program Changes?

Page 43: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Advertising22 Pa. Code §73.173

• No blind advertising• No advertising in the help wanted • No salaries• No misrepresentation• No superlatives• No implication of college or university• Must use approved school name• No advertising unapproved programs

Page 44: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Advertising (Continued)

• No guarantee of employment• No guarantee of admission to another

institution• No guarantee of credit transfer• No bait and switch• No premiums • No discounts• No demeaning of another school

Page 45: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Questions

• Questions on advertising?

Page 46: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Site Visits• Expansion of instructional space• Remote location• Branch location• Relocation

– All requested in writing by school - $500 fee– All require Certificate of Occupancy– Bond rider– All require Board approval

• Compliance Visit– Scheduled by staff, no fee

Page 47: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Compliance Visit• Once every 3 years for unaccredited

schools• Once every 5 years for accredited schools• Tour school, talk with students and staff,

check facilities, certificate of occupancy, capacity, equipment, director and faculty credentials, program approvals, license posted, advertising, scholarships, catalog, enrollment agreement, student records.

Page 48: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Instructors’ QualificationsPDE-279 Forms

• Do not submit these forms unless requested.

• One completed PDE-279 form and the supporting documentation must be on file for each instructor.

• Files may be paper or electronic, but must be produced upon request at compliance visits.

Page 49: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Instructors’ Qualifications PDE - 279

Page 50: Pennsylvania Department of Education Division of Higher and Career Education Compliance
Page 51: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Student Record Check• Current students

– Enrollment agreement, proof of admission criteria, transcript, account information

• Graduates– Transcript with all 7 components

• Withdrawals– Transcript with all 7 components– Refunded correctly

• Last date of attendance, % of program, refund date, refund amount

Page 52: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Questions

• Questions about site visits, including compliance visits?

Page 53: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Student Refunds and Withdrawal Policies

• Calculated in accordance with 22 PA Code §§ 73.134 - 136

• Determined by the percentage of the program

completed

• Refund amount and date of refund should be in the student file for all those who have withdrawn.

Page 54: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Refunds + 6 weeks• Up to 5 days after signing but before

classes – 100% (including reg fee)

• After 5 days and before classes 100% minus registration fee

• During first 7 days – 75%

• Within 25% - 55%

• Within 50% - 30%

• After 50% - no refund

Page 55: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Refunds < 6 weeks• Up to 5 days after signing but before

classes – 100% (including reg fee)

• After 5 days and before classes 100% minus registration fee

• Up to 10% – 90%

• Within 25% - 55%

• Within 50% - 30%

• After 50% - no refund

Page 56: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Refunds Distance Ed

• Up to 5 days after signing but before sending in first lesson – 100% (including reg fee)

• After 5 days after signing but before sending in first lesson 100% minus registration fee

• Completed up to 10% of lessons – 90%• Completed up to 25% of lessons- 75%• Completed up to 50% of lessons - 50%• After 50% - no refund

Page 57: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Refunds

• Students cannot be required to request withdrawal in writing.

• If a student stops attending, a refund is due if they completed less than 50%.

Page 58: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Refunds

• Refunds must be calculated based on the last date of recorded attendance.– If the school takes attendance, use recorded

date.– If the school does not take attendance, use

the last written evidence of attendance –a homework assignment, quiz or test.

Page 59: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Refunds - Deadline

• Refunds must be made within 30 days of the last date of recorded attendance.

• Take into consideration the time it takes to cut a check – the refund must be mailed within 30 days.

Page 60: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Leave of Absence

• A leave of absence must be requested by the student in writing.

• Refunds are required if student fails to return from a leave of absence.

Page 61: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Date of Determination

• Title IV concept

• Does not exist in PA

• PA student refunds must be based on last date of recorded attendance and not on date of determination.

Page 62: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Questions

• Questions about refunds?

Page 63: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Admission Representatives

• Required if students will be asked to sign enrollment agreement anyplace off the school property

• Not required for marketing – education fairs, etc. – if students do not enroll

• PDE-5006

• $300 Fee

• Must be renewed annually

Page 64: Pennsylvania Department of Education Division of Higher and Career Education Compliance
Page 65: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Transcripts• Must be maintained for 50 years• Must be placed with a repository when the

school closes• Must contain 7 items

– Student Name– Student ID Number– Program Name– Grades for all Subjects– Date of Entrance– Date of Graduation or Withdrawal– Award received (diploma, certificate, or AST/ASB degree)

Page 66: Pennsylvania Department of Education Division of Higher and Career Education Compliance
Page 67: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Records Repository

• Must be maintained at all times

• Must be submitted with each renewal

• No fee can be required after closure

• Service fees may be charged to students

• Should be with another PLS

Page 68: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Questions

• Questions admission representative licenses, transcripts or records repository requirement?

Page 69: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Complaints

• We encourage complainants to try to resolve the situation with the school director first, but not required

• Complaint is submitted to PLS with signature

• Complaint is sent to school for response– 30 days to respond in writing

Page 70: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Complaints (Continued)

• Complaint will be investigated

• Conversations with complainant– Conversations with school– Possible Visit to School

• A resolution may be proposed

• Complaint will be closed or

• Complaint will be referred to RRP

Page 71: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Enforcement Action• Complaint or potential violation is referred to

Review & Recommendations Panel by staff• RRP may order a Notice of Violation

– 14 days to respond

• RRP may direct an Order to Show Cause– 20 days to respond

• School can request a hearing• Full Board votes on final adjudication

Page 72: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Possible Sanctions

• $500 fine for first violation

• $750 fine for second violation

• $1000 fine for third violation

• $1000 fine for unlicensed activity– Plus 5-year ban on licensure

• Suspension of license

• Revocation of license

Page 73: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Questions

• Questions about complaints and enforcement actions?

Page 74: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Common Pitfalls• Late Annual Report• Late Renewal• Late Quarterly Reporting• Failure to make timely refunds• Failure to make accurate refunds• Instructor reads from book

– Students stepping in as instructors

• Instructor cancels or shortens classes

Page 75: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Common Pitfalls (Continued)

• Textbooks late or unavailable• Retroactive tuition increase• Using an unapproved school name• No Acting Director for the school• Advertising

– In employment column– Blind – Salaries

Page 76: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Deadlines• Renewal Application

– 7th of month before expiration– $500 fine possible

• New Program Applications– 10 weeks before Board Meeting as published

• Quarterly Reporting– 3 weeks before Board meeting – see letter

• Annual Statistical Report– Before September 30

Page 77: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Closing Procedures

• Notify staff in writing 30 days prior

• Teach out all students

• Place records with repository

Page 78: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Additional Closing Steps if Students are Still Enrolled

• Notify all current students in writing• Identify teach out institutions for all

students• Provide PLS with name and contact

information for all students• Provide PLS with current transcript for all

current students• Provide PLS with current account card for

all current students

Page 79: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Note Re: Closure

• A closed school can be fined for failure to comply with closure requirements.

Page 80: Pennsylvania Department of Education Division of Higher and Career Education Compliance

Questions

• Please ask any questions.

• If questions arise later, contact the Division at (717) 783-8228.