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PEMBANGUNAN SUMBER MANUSIA BERHAD KEMENTERIAN SUMBER MANUSIA
Outline Background of the establishment of NHRC
Objectives
Functions
Scopes of NRHC Services
SME TNA Consultancy Scheme
NHRC Portal
Background of the Establishment
of NHRC
Mini-SRI Lab (24 Feb – 1 Apr 2011)
SRIs – Strategic Reform Initiatives
Scope of Focus
NEM recommendation
• The total no of SMEs – 552,000 (Economic Census 2009)
Size of Company
80%
Total companies in Malaysia 1%
10% 10%
99%*
60% Workforce 40%
Business Challenges
HR Priorities
Long term sustainable
growth
Survival Be competitive and
business growth
Basic Advanced Intermediate Minimal
Micro Small Medium Large MNCs
31.2% 68.8% GDP Contribution (SME Annual Report 2009/10)
Scope of Focus
NEM recommendation
• The total no of SMEs is 662,939 (Economic Census 2011
Size of Company
77%
Total companies in Malaysia 3%
20% 3%
97%*
53% Workforce 47%
Business Challenges
HR Priorities
Long term sustainable
growth
Survival Be competitive and
business growth
Basic Advanced Intermediate Minimal
Micro Small Medium Large MNCs
32.5% 67.5% GDP Contribution (SME Annual Report 2009/10)
• 99.2% of business establishments in Malaysia are Small & Medium Enterprises (SMEs)
• SMEs contribute 31.2% to the Gross Domestic Products (GDP)
• To realise the aspiration of becoming a High Income Nation, contribution of SMEs to GDP must be elevated to 70%
• New Economic Model (NEM) outlines that Malaysia needs to intensify Human Capital Development (HCD) in order to be a High Income Nation through transformation of both Workforce and Workplace
• National Economic Advisory Council (NEAC) recommends that the National Human Resources Centre (NHRC) be established to provide strategic and operational Human Resources (HR) support to all SMEs
Aim, Function,
Objectives & Target Group
of NHRC
• Aim: To enhance the quality and productivity of SMEs to a higher level of competency and capability to increase global competitiveness
• Function: To be an effective and productive HR department to SMEs
AIM & FUNCTION
Objectives of NHRC
• To be a one-stop centre to all SMEs by providing advisory and consultancy services relating to HR matters to meet the strategic challenges of the future
• To develop a skilled and talented workforce in HR management that improves business performances and delivers company-wide impact
• To provide a platform for sharing and exchanging of knowledge, experiences and best practices among HR professionals and practitioners with the latest thinking and research on key HR topics
• To mentor and coach SMEs on modern and progressive HR practices, and aligning HR to business strategy
TARGET GROUP
• All SMEs in the country and not limited to employers registered with Pembangunan Sumber Manusia Berhad (PSMB) or Human Resources Development Fund (HRDF)
Scopes of NHRC Services
7 Scopes of HR Solutions
1 HR-RELATED REGULATORY REQUIREMENTS 1. EPF/SOCSO/IRB/HRDF/OSHA 2. Immigration 3. Labour Law Related Acts (EA/TU/IR)
4 EMPLOYEE DEVELOPMENT 1. HR Training & Development 2. Career Development / Life Long
Learning 3. Leadership Development
2 RECRUITMENT & SELECTION 1. HR Planning 2. Recruitment & Interviewing 3. Employee Handbook 4. Orientation
5 EMPLOYMENT RELATIONS 1. Communication 2. Union Matters 3. Disciplinary Issues 4. Termination
OTHER HR AREAS 1. Payroll Management 2. Safety & Health 3. Talent Management 4. Corporate Social Responsibility 5. Organisational Diagnosis
6 COMPENSATION & BENEFIT 1. Productivity/KPI-linked wage 2. Performance Management 3. Reward & Recognition 4. Welfare Management
3 7
HR LEADERSHIP DEVELOPMENT 1. Alignment of HR to Business 2. Succession Planning 3. Organisational Development 4. Managing Talent & Staff
Retention 5. Ethics & Corporate Governance
HR Capability Building
Programmes
PROVIDER PROGRAMMES
Malaysian Employers Federation (MEF) Diploma in HR Management Certificate in HRM Diploma in Industrial Relations Certificate in Industrial Relations
Malaysian Institute of Human Resource Management (MIHRM)
Professional Diploma in HRM Professional Certificate in HRM Professional Advance Certificate in Industrial Relations HRM for Executives
Federation of Malaysian Manufacturers (FMM)
Executive Certificate in Industrial Relations Executive Certificate in HRM
Malaysian Productivity Corporation (MPC) Productivity Linked Wage System (PLWS)
Malaysian Institute of Management (MIM) SME CEOs / Owners Managership Development Programme SME Managers Development Programme Work Based Diploma Management Programme
HR Capability Building Programmes
Business Owners Peer Sharing of
HR Practices
Business Owners Peer Sharing of HR Practices
HR Club : A networking environment or session organised in every state for sharing of HR knowledge, experiences and best practices among local HR professionals and practitioners
Peer Mentoring : A one-to-one session of mentoring between HR experts and SMEs on voluntary basis on matters related to HR To assist SMEs in engaging HR experts from successful organisations
HR Club
PEER MENTORING
Levels of HR Solution
Services
LEVELS Level 1 Level 2 Level 3
Description
Provide understanding mechanism related to the requirements of HR and its respective legislations
Provide basic consulting on correct applications and issues resolution
Provide outsourcing capabilities
Delivery Method
ONLINE DELIVERY Refers to the information, advice or FAQs that are easily available online • Downloadable info • Guidelines • Templates • FAQs • Streaming videos • Specific examples
QUICK RESPONSE DELIVERY
Refers to the advice, guidance or response available either via: • Telephone • E mail • Live-Chat • Forum • Walk-In
ON or OFF SITE INTERVENTION
Refers to the comprehensive consultation on instituting various HR programmes in the enterprise either by NHRC itself or appointed vendors
Pricing Structure
Free to all SMEs
Free to all SMEs
Chargeable services
Level 3 Services
Recruitment & Selection
Compensation & Benefit
Others Employee Development
Employment Relations
HR Leadership Development
maximum of 10 man-days per scope per company
Duration of Consultancy Work
Consultation Fee
RM300/hour 8 hours a day
Subject to a maximum of 30% of employers’ levy balances at the point of
application
consulting work - within 2 months from the date
of commencement of the consultancy
About NHRC
Portal
(www.nhrc.com.my)
Register Click to register
Please key in your company registration no.
Please key in email address
Fill up the information and then click ‘Next’
Successful login page
SME TNA Consultancy Scheme
• QUESTIONS
– What is TNA?
– Why TNA is important?
– What is wrong with the current training policy?
– The current practice is correct?
– Do you evaluate training programmes that have been conducted?
– Can you evaluate training effectiveness?
Eligibility Criteria
1. A registered SME employer under HRDF
2. Having a levy balance of at least RM15,000 in their
levy accounts.
3. SME’s person-in-charge in Training must attend a two-
day TNA training programme under SMETAP (or
equivalent) to ensure active company participation
throughout the TNA study and after
4. Pass the Readiness Assessment.
1) Selection of Participating Companies
Definition of SME
Categories
Manufacturing
Service
Micro
Less than 5 employees (Not eligible)
Small
Between 5 & 50
employees
Between 5 & 19
employees
Medium
Between 51 & 150
employees
Between 20 & 50
employees
To evaluate the impact of the Scheme, a study on the
effectiveness of the training programmes will be conducted
three (3) months after 50 % of the programmes from the Annual
Training Plan has been implemented.
2) Effectiveness of Training Study
The Secretariat shall provide advisory services to the SME
employers especially to the participating employers.
Aim:
To ensure a continuous TNA practice and active training culture
among the employers.
Scope:
Facilitate and support the SMEs in planning, selecting and
evaluating the training programmes
Improve training and development competency within the
organisation
3) Advisory Role
PSMB – SHAPING PEOPLE
THANK YOU
Toll Free Number : 1-800-88-4800