peer support – fire & rescue service of the czech republic peer support – fire & rescue...
TRANSCRIPT
PEER SUPPORT – FIRE & RESCUE PEER SUPPORT – FIRE & RESCUE SERVICE OF THE CZECH REPUBLICSERVICE OF THE CZECH REPUBLIC
col. PhDr. Zuzana Vrbová
Head psychologist
Fire & Rescue Service of the Czech Republic
General Directorate1
Teams of postTeams of post traumatic traumatic intervention care of F&R Serviceintervention care of F&R Service
14 departments in the Czech republic (in each department – 1 psychologist of F&R Service)
14 regional teams of post traumatic intervention care regional coordinators – relevant regional psychologists central coordination – head psychologist of F&R Service
In the Czech republic, psychological care is stated in the law about security forces.
Internal norms of Fire & Rescue Service about psychological care and about peer-support system.
Peers = volonteersPeers = volonteers
Interview before acceptation to the system of training with each candidate : aims:1. Uncover motivation2. Find out knowledge of peer support system3. Uncover soft skills – self-relfection - emotional stability - communication skills - ability to solve problems - ability to start contact other people
the quality of personality of each peer-supporter is important in addition to training and knowledge.
Peers are trained in:Peers are trained in:
CISM (40 hours)First psychological aid (20 hours)
+ 3 day training each year (theory, model situations, case reports)
Training of peersTraining of peers
Number of peersNumber of peers
Actual number - 200 peersContinuous progressive training of
others firefighters
Ideal number – 1 peer in each workshift?
In Internal norms of Fire & Rescue Service about peer-support system:
List of potential traumatic events when the management or commander should activate peers:
Potential traumatic eventsPotential traumatic events
A health or life threatening situation An especially tragic event or a disaster A witnesses to victims of multiple injuries, cases of cruel
death A death of a colleague A deceased or seriously injured child A death of a victim of an accident during a rescue operation An unsuccessful rescue operation A sudden loss of shelter An intensive feeling of fear, helplessness or extreme
disgust
Lists of members of teams of peers Lists of members of teams of peers in each fire brigade stationin each fire brigade station
including - contact information
(telephone number, fire brigade
station, photograph)
- brief information about post
traumatic care
11
Activities of peersActivities of peers
Support for colleagues – colleague support, colleague counselling, liaison to other care personnel etc.
Support for victims of disasters – (first on-site of
accident) - psychological first aid, on accident site information dissemination, liaison to other care personnel
Regular field training Regular field training excercisesexcercises
Peer with an unhurt passenger - figurantPeer with an unhurt passenger - figurant
Documentation of activitiesDocumentation of activities
Record of activity of each peerRecords of the coordinatorAnnual statistics