pdvl paper 1 mock test - taxi.org.sgtaxi.org.sg/mock test/pdvl-paper-1-2.pdf · copyright 2008-2018...

SINGAPORE TAXI ACADEMY

Rules and Regulations

PDVL PAPER 1MOCK TEST

ISBN: 978 981 250 202 5Copyright 2008-2018 Mighty Minds Publishing Pte Ltd & Singapore Taxi Academy

STA/PDVL/P1/MT/4.0/2018


2 STA/PDVL/P1/MT/4.0/2018Copyright 2008-2018 Mighty Minds Publishing Pte Ltd & Singapore Taxi Academy

Answer the following 50 questions in 1 hour.

1. Which statement below is true regarding one of the attributes of a licensed professional chauffeur?

(1) I will not leave my mechanic to take care of my vehicle alone. (2) I will spend more time on the road for more income. (3) I will respect my passengers and be responsible for my actions. (4) I need not render any help to my passengers.

2. To be able to be “fi t to serve”, what should you do?

(1) Take care of my health and my vehicle. (2) Keep talking to passenger to stay alert. (3) Keep looking at my mobile phone for updates on surge fares. (4) Drive faster so that I can serve more passengers.

3. What are the running costs for a private hire car driver?

(1) Fuel, parking summons and vehicle maintenance. (2) Fuel, Medisave contributions and parking charges. (3) Fuel, COE and parking charges. (4) Fuel, Medisave contributions and road tax.

4. What are the 5 key factors of Quality Chauffeured Services?

(1) Luxury vehicle, Competent Drivers, Booking Service Providers, Enlightened Customers and Competent Companies/Fleet owners.

(2) Sound Regulations, Competent Drivers, Booking Service Providers, Luxury Vehicle and Competent Companies/Fleet owners.

(3) Sound Regulations, Competent Drivers, Booking Service Providers, Enlightened Customers and Competent Companies/Fleet owners.

(4) Sound Regulations, Competent Drivers, Booking Service Providers, Enlightened Customers and Luxury Vehicle.

5. Name the three key elements of terrorism?

(1) Violence, fi re and strike. (2) Shooting, killing and murder. (3) Fear, riot and unlawful assembly. (4) Violence, fear and intimidation.


3STA/PDVL/P1/MT/4.0/2018Copyright 2008-2018 Mighty Minds Publishing Pte Ltd & Singapore Taxi Academy

6. As a private hire car driver, what can you do on national security? (1) Volunteer to do national service. (2) Volunteer to patrol around my neighborhood. (3) Follow those who behave suspiciously. (4) Participate in communal harmony, be vigilant to detect, deter and prevent acts of

terrorism.

7. When are full day bus lanes operational?

(1) Monday to Friday only. (2) Monday to Saturday only. (3) Monday to Saturday (including Public Holidays and Sundays). (4) Monday to Saturday (excluding Public Holidays).

8. Who conducts traffi c enforcement on private hire car drivers?

(1) Traffi c Police and Public Transport Council. (2) Land Transport Authority and Ministry of Transport. (3) Ministry of Transport and Traffi c Police. (4) Traffi c Police and Land Transport Authority.

9. What is the penalty awarded to a motorist who is caught for leaving his vehicle engine idling for the second or subsequent time?

(1) It is not an offence. (2) Warning letter. (3) Fine of $100. (4) Fine of $200.

10. What characteristics must a good driver have? (1) A driver who has limited knowledge of the roads. (2) A driver who is an alert road user and possesses the skills to avoid accidents. (3) A driver who is impatient on the road. (4) A driver who uses a luxury car to ferry passengers for income.



11. What is the speed limit for vehicles travelling along a school zone during operational hours?

(1) 70 km/h. (2) 60 km/h. (3) 50 km/h. (4) 40 km/h.

12. When you have the right of way, must you avoid an accident?

(1) No, since I have the right of way. (2) Yes, even when I have the right of way, I must avoid accidents. (3) No, I just follow the rules of the road. (4) Yes, only if I want to give way to the other party.

13. Why is the insurance premium for a private hire car higher than that for a private passenger car?

(1) Due to greater exposure to risks. (2) Due to insurance companies wanting to increase their revenue. (3) Due to private hire cars being more prone to breakdowns. (4) Due to private hire cars being premium brands that command higher premium

than private passenger cars.

14. A certifi cate will be issued when a vehicle passes an inspection. What is the validity of this certifi cate for the renewal of road tax? (1) 14 days. (2) 1 month. (3) 2 months. (4) 3 months.

15. What must a driver check in the luggage compartment before he starts driving?

(1) Check the spare tyre pressure, jack and wheel nut wrench, spare clothing to change and bungee cord to secure the boot.

(2) Bungee cord to secure the boot, spare slippers to change and unobstructed space for luggage.

(3) Unobstructed space for luggage, cloth to wipe windows and bungee cord to secure the boot.

(4) Unobstructed space for luggage, bungee cord to secure the boot, check spare tyre pressure, jack and wheel nut wrench.



16. What should you do when a tyre is punctured while you are driving?

(1) Drive to the nearest workshop for repair. (2) Continue to drive as the inside of the tyre has a rim. (3) Drive slowly to a fuel station to pump air. (4) Brake intermittently, signal and move to the side of the road.

17. What must you do if you cause annoyance to other road users?

(1) Continue to drive. (2) Pretend nothing has happened. (3) Apologise, it helps cool down the annoyed party. (4) Stare at the other party.

18. Why is it an offence to drive along the road shoulder of an expressway?

(1) Because it may cause confusion. (2) Because others will follow and it will create a jam. (3) Because it may lead to an accident. (4) Because it may cause frustration to others.

19. What should you do if you are caught in traffi c congestion?

(1) Keep changing lanes. (2) Honk the driver ahead so that he will drive faster. (3) Flash the high beam at the driver so that he moves on. (4) Be patient and keep up with the fl ow of traffi c.

20. Why should you not tailgate?

(1) It is a way to reach my destination faster. (2) It is a way to reduce traffi c congestion. (3) It is a way to pressure the driver ahead to drive faster. (4) It is a dangerous act and may result in an accident.

21. What must you do if the driver ahead shows a signal that he intends to park?

(1) Honk at him so that he speeds up the parking. (2) Flash the high beam at the driver so that he speeds up the parking. (3) Be patient and give him time and space to park. (4) Stay closer to prevent him from parking.



22. Why must I signal before turning and changing lanes?

(1) To inform other motorists to come closer to my vehicle. (2) To give other motorists enough time to respond. (3) To alert other motorists that my car is about to break down. (4) Distracting other motorists can be fun at times.

23. What is the penalty awarded to a driver if he obstructs the fl ow of traffi c?

(1) $120 + 3 demerit points. (2) $130 + 4 demerit points. (3) $150 + 6 demerit points. (4) $170 + 8 demerit points.

24. What is the penalty awarded to a driver who fails to give way at a junction?

(1) $120 fi ne + 3 demerit points. (2) $130 fi ne + 4 demerit points. (3) $150 fi ne + 6 demerit points. (4) $170 fi ne + 8 demerit points.

25. What is the penalty awarded to a driver who conveys a person below 1.35 metres in height and who is not properly secured with an approved

adjusted seat belt or child restraint?


26. What is the penalty for conveying a load that is not properly secured?




27. What will be the penalty awarded to a driver if he exceeds the speed limit of a road by 25km/h?


28. What is the penalty for exceeding the speed limit of a road by more than 31 to 40km/h?


29. How can you avoid road rage?

(1) Confront the other party. (2) Be kind, patient and courteous. (3) Be aggressive while driving. (4) Refuse to give way to others.

30. What is the speed limit for all vehicles travelling along any road in a Silver Zone?

(1) 70 km/h. (2) 60 km/h. (3) 50 km/h. (4) 40 km/h.

31. When you are angry with other road users, how will deep breathing help you?

(1) It will help me control my emotions. (2) It will help me control my energy. (3) It will help me control my thinking. (4) It will help me control my blood fl ow.



32. How should you assist a person with a walker to move forward?

(1) Walk on the same side of the stronger leg. (2) Walk on the same side of the injured leg. (3) Walk in front to guide that person. (4) Walk behind and on the same side of the injured leg.

33. How can we disinfect our cars in the most economical way?

(1) Send the car for an expensive car wash. (2) Wind up all windows and leave the car in the car park for 30mins. (3) Wind up all windows and leave the car exposed to the sun for 30mins. (4) Wind down all windows and leave the car exposed to the sun for 30mins.

34. What does the term “disabled or less mobile person” mean?

(1) A person constrained by his ability to walk, stand, bath etc. (2) A person who is sick. (3) A person who is mentally sick. (4) A person who has lost an arm.

35. How does a passenger know what fare to pay for a private hire car service? (1) The private hire car driver offers a price and the journey will begin if the

passenger agrees. (2) The passenger offers a price and the journey will begin if the private hire car

driver agrees. (3) The passenger will pay the fare based on distance and time taken to reach the

destination. (4) The fare is set by the booking app service provider and is shown on mobile

phone screens.

36. Why should you inform your private hire car passenger that you are using GPS?

(1) To demonstrate that I am a good GPS reader. (2) To offer the passenger a choice and not options. (3) To show that I am very experienced in my directions and bearings. (4) To show that I am better than other drivers.



37. Which topics are considered sensitive and should not be discussed with a passenger?

(1) Politics, race, language, religion and sex. (2) Race, language, religion, sex and citizenship. (3) Religion, language, sex, race and weather. (4) Sex, gender, language, age and insurance.

38. What are some of the communication fi lters with a passenger?

(1) Interest, belief and knowledge. (2) Attitudes, interest and habits. (3) Past experience, language and landscape. (4) Culture, prejudices and gathering.

39. When you are communicating with a passenger, what are some of the areas you need to be aware of?

(1) Head movement, face makeup and jewelry on the body. (2) Body language, type of hair do and head movement. (3) Facial expression, body language and head movement. (4) Facial expression, luggage positioning, brand of clothes.

40. What is high blood pressure?

(1) A condition where blood is pumped around the body at too low a pressure. (2) A condition where blood is pumped around the body at too high a pressure. (3) A condition where blood is pumped around the body at a normal pressure. (4) A condition where blood is pumped around the body at an inconsistent rate.

41. What does “driver fi t to serve” mean?

(1) Driver has a licence to drive. (2) Driver is able to look after his health. (3) Driver is able to communicate well with passenger. (4) Driver is alert while driving.



42. What are some of the symptoms of diabetes?

(1) Constant headache, weight loss and hair loss. (2) Dry skin, knee pain and gout. (3) Constant thirst, blurry vision and frequent urination. (4) Arthritis, soft bone and constant backache.

43. What is the recommended healthy range of BMI for adults in kg/square metre?

(1) Less than 18.5 . (2) Between 18.5 and 22.9 . (3) Between 23.0 and 27.4 . (4) 27.5 and above.

44. What will happen to me, if my cholesterol level is high?

(1) Weight loss. (2) Blindness. (3) Heart attack or a stroke. (4) Arthritis.

45. What is the purpose of a surgical mask?

(1) Worn to avoid smelling unpleasant odours. (2) Reduce the chance of spreading airborne diseases. (3) Used by doctors when they perform surgeries. (4) Worn by chefs to avoid contaminating the food that they prepare.

46. What does “comfort” zone between a driver and a passenger mean?

(1) The comfort which the passenger feels while in the vehicle. (2) The driver drives the passenger comfortably throughout the journey. (3) The comfortable interaction distance between a passenger and the driver. (4) The zone within CBD.

47. What should you do if a passenger does not agree with your proposed route of travel using GPS?

(1) Tell the passenger to take another car. (2) Accept the passenger’s route to avoid a confrontation. (3) Insist on using the GPS. (4) Tell the passenger that the driver decides the route.



48. Will a private hire car passenger get his receipt if he requests for it?

(1) Yes, only if the fare exceeds $50. (2) Yes, I must inform him that the receipt will be sent to him by email. (3) Yes, if the private hire car driver has a receipt book. (4) Yes, if the passenger agrees to pay for the receipt.

49. Why do we need to wash our hands frequently?

(1) There is dirt on our hands. (2) There are bacteria on our hands. (3) To keep our hands fresh and clean. (4) There is dust on our hands.

50. Why is vacuuming and dusting of the fl oor mats not enough in cleaning the interior of your vehicle?

(1) Insects or cockroaches may be hidden at unreachable spots. (2) The vacuum cleaner may not be powerful enough. (3) The vacuum cleaner might have diffi culty reaching hidden spots. (4) The invisible germs are not dusted out.



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Rules and Regulations

PDVL PAPER 2MOCK TEST

ISBN: 978 981 250 203 2Copyright 2008-2018 Mighty Minds Publishing Pte Ltd & Singapore Taxi Academy

STA/PDVL/P2/MT/4.0/2018



Answer the following 50 questions in 1 hour.

1. What are the knowledge and skills required to become a vocational licence driver?

(1) Able to drive a car and with no adverse driving record. (2) Able to drive a public service vehicle safely and handle passengers. (3) Able to dress and communicate well with passengers. (4) Have good driving skills and be medically fi t.

2. When should you notify the Registrar in writing of a change in residential address?

(1) Within 3 days. (2) Within 7 days. (3) Within 14 days. (4) Within 21 days.

3. What is a private hire car?

(1) A motor car that plys for hire on any road. (2) A motor car which is made available for hire under a contract. (3) A motor car which is available for hire from a car rental company. (4) A motor car which is available for hire at a public stand.

4. Which type of equipment is allowed to be installed in a private hire car without written approval?

(1) Radio. (2) Smart phone and tablet. (3) Television. (4) Acoustic equipment.

5. When should a private hire car be inspected, tested and approved by the Registrar?

(1) Every 6 months and annually for a vehicle that is more than 10 years old. (2) Every year, even if the vehicle is less than 10 years old. (3) In years 3,5,7,9 and annually for a vehicle that is more than 10 years old. (4) Every two years and annually for a vehicle that is more than 10 years old.



6. What is an important responsibility of the owner of a public service vehicle?

(1) Vehicle must be fi t to serve. (2) Driver must be fi t to serve. (3) Vehicle and driver must be fi t to serve. (4) Vehicle and driver need not be fi t to serve.

7. Where should the rate of fare be displayed in a private hire car?

(1) On the rear window. (2) On the front window. (3) Not allowed to display. (4) On the dashboard of the vehicle.

8. Which vehicle is allowed to use a taxi stand/stop?

(1) A taxi. (2) A private car. (3) A chauffeured private hire car. (4) A self-drive private hire car.

9. Can the driver of a private hire car pick up passengers from a taxi stand?

(1) Yes, when there is no enforcement offi cer at that taxi stand. (2) No, he is not allowed to do so. (3) Yes, when passengers request to be picked up at that designated taxi stand. (4) Yes, when there is no taxi available at that taxi stand.

10. What are the obligations of the owners of public service vehicles to their passengers?

(1) Provide timely, safe and comfortable service. (2) Provide vehicles that can be driven, regardless of whether the accessories are

working. (3) Provide enough mineral water in the vehicle for thirsty passengers. (4) Provide drivers who are not afraid to speed to provide timely service.



11. What must a private hire car driver settle before renewing his vocational licence?

(1) Settle all rental arrears. (2) Settle all parking summons. (3) Settle Medisave contributions. (4) Settle the outstanding vehicle fi nancing loan.

12. What are the criteria to qualify for a private hire car driver’s vocational licence?

(1) Singaporean who is 21 years old and with a class 3/3A driving licence for more than 2 years.

(2) Permanent resident who is 18 years old and with a class 3/3A driving licence for more than 3 years.

(3) Work permit holder who is 18 years old and with a class 4 driving licence for more than 2 years.

(4) Singaporean who is 18 years old and with a class 3/3A driving licence for more than 2 years.

13. What are some of the elements in a private contract?

(1) Consideration, non-acceptance and legal purpose. (2) Legal purpose, non-acceptance and a sound mind. (3) Consideration, a sound mind and legal purpose. (4) Disagreement, consideration and a sound mind.

14. Who is responsible for the safety of passengers in a private hire car?

(1) The car rental company. (2) Enforcement offi cers. (3) Traffi c police. (4) The driver.

15. Which of the statements below is true when the decal has been tampered?

(1) The car can still be used to provide hire service. (2) The owner will not be allowed to renew the car’s road tax. (3) The owner can purchase another decal from an online store. (4) The owner can write to the Registrar to request for a new decal.



16. Who can be licensed as a private hire car driver?

(1) Singaporean and permanent resident. (2) Singaporean and work permit holder. (3) Singaporean, permanent resident and work permit holder. (4) Permanent resident and work permit holder.

17. When must a private hire car driver send the car for inspection upon being notifi ed?

(1) Within 3 days. (2) Within 7 days. (3) Within 14 days. (4) Within 21 days.

18. Can a private hire car use the taxi stand/stop?

(1) No, unless there is a long queue there. (2) Yes, during peak hours. (3) Yes, if stopping there for a while to rest only. (4) No, it is for taxis only.

19. Which of the statements below is true?

(1) A private hire car does not need to have a tamper-evident decal affi xed. (2) A private hire car must have a tamper-evident decal affi xed. (3) The car must be owned by a private owner. (4) The car need not be registered with the Land Transport Authority.

20. Can a private hire car driver solicit passengers?

(1) Yes, when there is no taxi available. (2) Yes, when there are many passengers. (3) No, he is not allowed to do so. (4) Yes, when there are no passengers on board the car.



21. Why you are not allowed to terminate a hiring or require any passenger who is being conveyed to leave your vehicle before reaching the passenger’s destination?

(1) Because the passenger is paying the fare. (2) Because the passenger may not be able to reach his destination on time. (3) Because the passenger may not know his way to the destination. (4) Because a private hire car is made available for hire under a contract and the

driver must complete the trip.

22. What is surge pricing?

(1) The price for booking a private hire car. (2) The increase in price to attract more private hire car drivers when there is an

increase in passenger demand. (3) An advanced booking price for a private hire car. (4) The price for booking a private hire car at midnight.

23. Under the Vocational Licence Points System, what is the minimum suspension period?

(1) 2 weeks. (2) 4 weeks. (3) 6 weeks. (4) 8 weeks.

24. How do drivers clear their past demerit points from their record?

(1) Maintain a clean record for 6 months from the date of the last offence. (2) Maintain a clean record for 12 months from the date of the last offence. (3) Maintain a clean record for 18 months from the date of the last offence. (4) Maintain a clean record for 24 months from the date of the last offence.

25. Can a driver allow a passenger to alight at a bus lane road during bus lane operating hours?

(1) Yes, if the passenger instructs him to do so. (2) No, he is not allowed to do so. (3) Yes, if the passenger is less mobile. (4) Yes, if there is no enforcement offi cer around.



26. For how long will a private hire car driver be suspended if he is awarded 18 demerit points?

(1) 2 weeks. (2) 4 weeks. (3) 8 weeks. (4) Warning letter.

27. Can you collect a fare which is more than what is specifi ed in the booking apps?

(1) Yes, if the passenger eats in my car. (2) Yes, if the passenger vomits in my car. (3) Yes, if the passenger puts his wheelchair in my car boot. (4) I am not allowed to do so.

28. Can the driver in any manner harass, intimidate or verbally insult a passenger?

(1) Yes, if the passenger harasses, intimidates or insults him. (2) No, he is not allowed to do so. (3) Yes, if the passenger complains about his driving skills. (4) Yes, if the passenger has a bad body odour.

29. How is the fare determined for a private hire car?

(1) Based on the fare published by the booking apps service provider. (2) Based on the fare offered by the passenger. (3) Based on the fare offered by the driver. (4) Based on the distance travelled only.

30. What should a driver do when his vocational licence is suspended?

(1) Continue to hire until he is stopped by the authority. (2) Wait for a reminder notice on suspension. (3) Go for a short holiday. (4) Surrender the vocational licence to the Land Transport Authority immediately.



31. Which statement is true for a private hire car?

(1) Pick up and alight passengers at a bus stop as per the passenger’s request. (2) Allowing a passenger to smoke in the car if he requests. (3) Pick up a passenger at a taxi stand/stop as per his request. (4) Street hailing is not allowed.

32. What should a private hire car driver do if his vocational licence is expired?

(1) Continue to provide service to passengers for gain. (2) Stop ferrying passengers for the purpose of gain. (3) Do street hailing. (4) Continue to provide service on a private arrangement.

33. Under what circumstances can a private hire car driver’s vocational licence be revoked?

(1) When he accumulates 24 demerit points over a 24-month period. (2) When he accumulates 21 demerit points over a 24-month period. (3) When he accumulates 13 demerit points over a 12-month period. (4) When he accumulates 12 demerit points over a 12-month period.

34. What is one of the attributes of a private hire car driver?

(1) My passenger’s interest comes fi rst. (2) My self-interest comes fi rst. (3) I will cherry pick my passengers. (4) I treat some passengers with special favour.

35. What is the responsibility and duty of a private hire car booking service provider?

(1) Ensure more bookings for their drivers. (2) Ensure passengers offer tips to their drivers. (3) Ensure their drivers hold valid vocational licences. (4) Ensure passengers treat their drivers with respect.



36. Why are drivers and passengers not allowed to smoke in a private hire car?

(1) Because a private hire car is a public service vehicle. (2) Because a private hire car does not have ventilation vents. (3) Because the act of smoking does not distract the driver. (4) Because cigarettes are expensive.

37. How does the Land Transport Authority handle passengers’ complaints?

(1) The Authority does not handle complaints from passengers. (2) The Authority will refer complaints relating to infringement of rules and

regulations to the respective booking apps service providers. (3) The Authority investigates complaints relating to customer service. (4) The Authority investigates complaints relating to infringement of rules and

regulations.

38. Under the Vocational Licence Points System, how many demerit points will cause a driver to be suspended?

(1) 6 points. (2) 12 points. (3) 21 points. (4) 24 points.

39. What is the penalty for failing to stop close to the verge of the road?

(1) Warning letter. (2) Fine. (3) Fine + demerit points. (4) Fine + demerit points + immediate suspension.

40. What is the penalty if a private hire car driver tampers with his vocational licence?




41. What is the penalty for failing to surrender a vocational licence upon suspension or cancellation of that licence?


42. What will be the penalty awarded to a private hire car driver if he drives with an expired vocational licence?

(1) Fine. (2) Fine + demerit points. (3) Fine + demerit points + immediate suspension. (4) Fine (case-by-case basis) + demerit points + vocational licence will be revoked.

43. What is the penalty for plying, or causing or permitting a private hire car to ply for hire?

(1) Fine. (2) Fine + demerit points. (3) Fine + demerit points + immediate suspension. (4) Fine (case-by-case basis) + demerit points + vocational licence will be revoked.

44. What is the penalty for soliciting passengers?

(1) Fine + demerit points. (2) Fine + demerit points + immediate suspension. (3) Fine + demerit points + vocational licence will be revoked. (4) Demerit points + vocational licence will be revoked + attend court.

45. What is the penalty for failing to ensure the safety of passengers entering or alighting from a private hire car?




46. What is the penalty for driving a private hire car with an authorised decal that is illegible?


47. What is the penalty for removing an authorised decal without approval?

(1) Fine + demerit points. (2) Demerit points + immediate suspension. (3) Fine + demerit points + immediate suspension. (4) Fine + demerit points + vocational licence will be revoked.

48. What is the fi rst offence penalty awarded to a private hire car driver who smokes in the car?

(1) $200 fi ne. (2) $250 fi ne. (3) $300 fi ne. (4) $500 fi ne.

49. What is the penalty if you permit another person to use, or have in that other person’s possession, your vocational licence?


50. What is the penalty if a private hire car driver terminates the hire without reasonable excuse, before conveying his passenger to the destination?

(1) Fine. (2) Fine + demerit points. (3) Fine + demerit points + immediate suspension. (4) Fine + demerit points + vocational licence will be revoked.



Answers

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