pca brisbane feb 17 sue say consumer & retail trends
TRANSCRIPT
1 EMERGING ISSUES
ERA OF DISENCHANTMENT NEW SOCIAL CAPITAL CHOICE OVERLOAD DIGITAL CLUTTER
SAFETY & SECURITY TRADING UP IN QUALITYURBAN ASPIRATIONS NEW PRODUCT ADOPTION RATES
2 HOW IT’S PLAYING OUT SO FAR
OMNI CHANNEL SHOPPING
EXPERIENCE ECONOMY
INTEGRATEDMULTI-PURPOSE DESTINATIONS
SHARED ECONOMY
DINING
SOCIAL MEDIA POWER
EASE OF EXPERIENCE GENERIC
GENERALISTSSERVICE
ETHICAL & ENVIRONMENTAL
VALUESPECIALISATION
3 THE NEW PLAYBOOK
GUEST ORIENTED
DYNAMIC INNOVATIVE INTERACTIVE BESPOKE EMBEDDED TECHNOLOGY AGILE
MEMORABLE ENRICHING ACCESSIBLE VALUE
RETAIL MIX
REPURPOSING SPACE SHOWROOMING CO-CREATION RETAIL
RENTABLE GOODS
NEW RETAIL NEW ANCHORS
3 THE NEW PLAYBOOK
AGILE RETAILSERVICES
ACTIVITY & SOCIAL
EDUTAINMENT ENTERTAINMENT CULTURAL INTERESTS
EVENTS, LAUNCHES & PROMOSFOOD TOURISM
3 THE NEW PLAYBOOK
THANK [email protected]