p/c insurance in the post-crisis world: opportunities and challenges in u.s. and texas markets...

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P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin, TX July 18, 2013 Robert P. Hartwig, Ph.D., CPCU, President & Economist Insurance Information Institute 110 William Street New York, NY 10038 Tel: 212.346.5520 Cell: 917.453.1885 [email protected]

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Page 1: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

P/C Insurance in the Post-Crisis World:

Opportunities and Challenges in U.S. and Texas Markets

Insurance Council of TexasAnnual Insurance Symposium

Austin, TXJuly 18, 2013

Robert P. Hartwig, Ph.D., CPCU, President & EconomistInsurance Information Institute 110 William Street New York, NY 10038

Tel: 212.346.5520 Cell: 917.453.1885 [email protected] www.iii.org

Page 2: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

2

P/C Insurance Industry Financial Overview

Profit Recovery in 2012 After High CAT Losses; Ultimate

Impact of Sandy Still Unclear

2

Page 3: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

P/C Net Income After Taxes1991–2013:Q1 ($ Millions)

2005 ROE*= 9.6% 2006 ROE = 12.7% 2007 ROE = 10.9% 2008 ROE = 0.1% 2009 ROE = 5.0% 2010 ROE = 6.6% 2011 ROAS1 = 3.5% 2012 ROAS1 = 5.9% 2013:Q1 ROAS1 = 9.6%

• ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 9.7% ROAS in 2013:Q1, 6.2% ROAS in 2012, 4.7% ROAS for 2011, 7.6% for 2010 and 7.4% for 2009.

Sources: A.M. Best, ISO, Insurance Information Institute

$1

4,1

78

$5

,84

0

$1

9,3

16

$1

0,8

70

$2

0,5

98

$2

4,4

04 $3

6,8

19

$3

0,7

73

$2

1,8

65

$3

,04

6

$3

0,0

29

$6

2,4

96

$3

,04

3

$3

5,2

04

$1

9,4

56 $

33

,52

2

$1

4,3

94

$2

8,6

72

-$6,970

$6

5,7

77

$4

4,1

55

$2

0,5

59

$3

8,5

01

-$10,000

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13:Q1

2012:Q1 ROAS

was 7.2%Net income is up

substantially (+40.9%) from 2012:Q1 $10.2B

Page 4: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

-5%

0%

5%

10%

15%

20%

25%

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

:Q1

Profitability Peaks & Troughs in the P/C Insurance Industry, 1975 – 2013:Q1*

*Profitability = P/C insurer ROEs. 2011-13 figures are estimates based on ROAS data. Note: Data for 2008-2013 exclude mortgage and financial guaranty insurers.Source: Insurance Information Institute; NAIC, ISO, A.M. Best.

1977:19.0% 1987:17.3%

1997:11.6%2006:12.7%

1984: 1.8% 1992: 4.5%2001: -1.2%

10 Years

10 Years9 Years

2012: 5.9%

History suggests next ROE peak will be in 2016-2017

ROE

1975: 2.4%

2013:Q1 9.7%

Page 5: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

A 100 Combined Ratio Isn’t What ItOnce Was: Investment Impact on ROEs

Combined Ratio / ROE

* 2008 -2012 figures are return on average surplus and exclude mortgage and financial guaranty insurers. 2012 combined ratio including M&FG insurers is 103.2, 2011 combined ratio including M&FG insurers is 108.1, ROAS = 3.5%. Source: Insurance Information Institute from A.M. Best and ISO data.

97.5

100.6 100.1 100.8

92.7

101.299.5

101.0

94.8

102.4

106.5

95.79.7%

6.2%4.7%

7.9%7.4%

4.3%

9.6%

15.9%

14.3%

12.7% 10.9%

8.8%

80

85

90

95

100

105

110

1978 1979 2003 2005 2006 2007 2008 2009 2010 2011 2012 2013:Q10%

3%

6%

9%

12%

15%

18%

Combined Ratio ROE*

Combined Ratios Must Be Lower in Today’s DepressedInvestment Environment to Generate Risk Appropriate ROEs

A combined ratio of about 100 generates an ROE of ~7.0% in 2012, ~7.5% ROE in 2009/10,

10% in 2005 and 16% in 1979

Catastrophes and lower investment

income pulled down ROE in 2012

Page 6: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

6

Profitability and Growth in the Texas P/C Insurance

Markets

Analysis by Line and Nearby State Comparisons

Page 7: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

7

RNW All Lines: TX vs. U.S., 2002-2011

Sources: NAIC.

-15%

-10%

-5%

0%

5%

10%

15%

20%

25%

02 03 04 05 06 07 08 09 10 11

US All Lines TX All Lines

(Percent)

Average 2002-2011US: 7.7%TX: 6.9%

Hurricane Ike

Page 8: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

8

RNW PP Auto: TX vs. U.S., 2002-2011

Sources: NAIC.

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

02 03 04 05 06 07 08 09 10 11

US PP Auto TX PP Auto

Average 2002-2011US: 7.7%TX: 8.3%

Page 9: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

9

RNW Comm. Auto: TX vs. U.S., 2002-2011

Sources: NAIC.

0%

2%

4%

6%

8%

10%

12%

14%

16%

02 03 04 05 06 07 08 09 10 11

US Comm Auto TX Comm Auto

(Percent)

Average 2002-2011US: 9.8%TX: 7.9%

Page 10: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

10

RNW Comm. Multi-Peril: TX vs. U.S., 2002-2011

Sources: NAIC.

-50%

-40%

-30%

-20%

-10%

0%

10%

20%

30%

02 03 04 05 06 07 08 09 10 11

US Comm M-P TX Comm M-P

(Percent)

Average 2002-2011US: 9.1%TX: 3.1% Hurricane Ike

Page 11: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

11

RNW Homeowners: TX vs. U.S., 2002-2011

Sources: NAIC.

-60%

-50%

-40%

-30%

-20%

-10%

0%

10%

20%

30%

40%

50%

02 03 04 05 06 07 08 09 10 11

US HO TX HO

(Percent)

Average 2002-2011US: 5.4%TX: 4.2%

Hurricane Ike

Page 12: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

12

Top Ten Most Expensive And Least Expensive States For Homeowners Insurance, 2010

Rank (1)

Most expensive states

HO average premium (2) Rank

Least expensive states

HO average premium (2)

1 Texas (2) $1,560 1 Idaho $500

2 Louisiana (3) 1,546 2 Oregon 535

3 Florida (4) 1,544 3 Utah 558

4 Oklahoma 1,246 4 Wisconsin 563

5 Mississippi 1,217 5 Washington 595

6 Rhode Island 1,092 6 Ohio 614

7 Kansas 1,066 7 Delaware 636

8 District Of Columbia 1,065 8 Arizona 666

9 Connecticut 1,052 9 Maine 676

10 Alabama 1,050 10 South Dakota 678

(1) Based on the HO-3 homeowner package policy for owner-occupied dwellings, 1 to 4 family units. Provides “all risks” coverage (except those specifically excluded in the policy) on buildings and broad named-peril coverage on personal property, and is the most common package written.

(2) The Texas Department of Insurance developed home insurance policy forms that are similar but not identical to the standard forms. Note: Average premium=Premiums/exposure per house years. A house year is equal to 365 days of insured coverage for a single dwelling. The NAIC does not rank State Average Expenditures and does not endorse any conclusions drawn from this data.

(3) Policies written by Citizens Property Insurance (Louisiana), are not included. (4) Policies written by Citizens Property Insurance (Florida), are not included.

Note: Average premium=Premiums/exposure per house years. A house year is equal to 365 days of insured coverage for a single dwelling. The NAIC does not rank state average expenditures and does not endorse any conclusions drawn from this data.

Source: © 2012 National Association of Insurance Commissioners (NAIC). Reprinted with permission. Further reprint or distribution strictly prohibited without written permission of NAIC.

Texas ranked as the most expensive state for homeowners insurance in 2010, with an average expenditure of $1,560.

Page 13: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

13

RNW Workers Comp: TX vs. U.S., 2002-2011

Sources: NAIC.

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

20%

02 03 04 05 06 07 08 09 10 11

US WComp TX WComp

(Percent)

Average 2002-2011US: 6.7%TX: 10.9%

Page 14: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

All Lines: 10-Year Average RNW TX & Nearby States

3.9%

7.1%

7.7%

11.1%

-10.8%

6.9%

-15% -10% -5% 0% 5% 10% 15%

New Mexico

U.S.

Arkansas

Texas

Oklahoma

Louisiana

Source: NAIC, Insurance Information Institute

2002-2011

Texas All Lines profitability is below the

US and above the regional average

Page 15: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

21

All Lines DWP Growth: TX vs. U.S., 2002-2011

Source: SNL Financial.

-5%

0%

5%

10%

15%

20%

25%

02 03 04 05 06 07 08 09 10 11

US All Lines TX All Lines

(Percent)

Average 2002-2011US: 3.6%TX: 4.7%

Page 16: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

22

Comm. Lines DWP Growth: TX vs. U.S., 2002-2011

Source: SNL Financial.

-5%

0%

5%

10%

15%

20%

25%

30%

02 03 04 05 06 07 08 09 10 11

US All Lines TX All Lines

(Percent)

Average 2002-2011US: 4.0%TX: 5.5%

Page 17: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

23

Personal Lines DWP Growth: TX vs. U.S., 2002-2011

Source: SNL Financial.

-5%

0%

5%

10%

15%

20%

02 03 04 05 06 07 08 09 10 11

US All Lines TX All Lines

(Percent)

Average 2002-2011US: 3.7%TX: 4.5%

Page 18: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

The Strength of the Economy Will Influence P/C Insurer

Growth Opportunities

26

Growth Will Expand Insurer Exposure Base Across Most Lines

26

Page 19: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

27

US Real GDP Growth*

* Estimates/Forecasts from Blue Chip Economic Indicators.Source: US Department of Commerce, Blue Economic Indicators 7/13; Insurance Information Institute.

2.7

%0

.5%

3.6

%3

.0%

1.7

%-1

.8%

1.3

%-3

.7%

-5.3

%-0

.3%

1.4

%5

.0%

2.3

%2

.2%

2.6

%2

.4%

0.1

%2

.5%

1.3

%4

.1%

2.0

%1

.3% 3

.1%

1.8

%1

.7%

2.3

%2

.7%

2.7

%2

.8%

2.8

%2

.9%

0.4

%

-8.9%

4.1

%1

.1%

1.8

%2

.5% 3.6

%3

.1%

-9%

-7%

-5%

-3%

-1%

1%

3%

5%

7%

   2

00

0   

   2

00

1   

   2

00

2   

   2

00

3   

   2

00

4   

   2

00

5   

   2

00

6   

07

:1Q

07

:2Q

07

:3Q

07

:4Q

08

:1Q

08

:2Q

08

:3Q

08

:4Q

09

:1Q

09

:2Q

09

:3Q

09

:4Q

10

:1Q

10

:2Q

10

:3Q

10

:4Q

11

:1Q

11

:2Q

11

:3Q

11

:4Q

12

:1Q

12

:2Q

12

:3Q

12

:4Q

13

:1Q

13

:2Q

13

:3Q

13

:4Q

14

:1Q

14

:2Q

14

:3Q

14

:4Q

Demand for Insurance Continues To Be Impacted by Sluggish Economic Conditions, but the Benefits of Even Slow Growth Will Compound and

Gradually Benefit the Economy Broadly

Real GDP Growth (%)

Recession began in Dec. 2007. Economic toll of credit crunch, housing slump, labor market contraction

was severe

The Q4:2008 decline was the steepest since the Q1:1982

drop of 6.8%

2013 is expected to see uneven growth,

then gradually accelerate throughout the year and into 2014

Page 20: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

28

Real GDP by State Percent Change, 2012:Highest 25 States

13.4

4.8

3.9

3.6

3.5

3.5

3.4

3.3

3.3

3.3

2.7

2.7

2.6

2.4

2.4

2.4

2.4

2.2

2.2

2.2

2.2

2.1

2.1

2.1

2.1

2.0

0

2

4

6

8

10

12

14

ND TX OR WA CA MN UT IN TN WV NC SC AZ FL IA MD MS MA MI OH US CO GA MT OK MO

Per

cent

Cha

nge

(%)

Sources: US Bureau of Labor Statistics; Insurance Information Institute.

North Dakota was the economic growth juggernaut of the US

in 2012—by far

Only 10 states experienced growth in excess of 3%, which is what we would see nationally in

a more typical recovery

Texas has had the 2nd fastest growing economy in the US

in 2012

Page 21: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

29

1.9

1.7

1.6

1.5

1.5

1.5

1.5

1.4

1.4

1.4

1.3

1.3

1.3

1.2

1.2

1.1

1.1

0.7

0.5

0.5

0.4

0.2

0.2

0.2

0.2

-0.1

-0.4-0.20.00.20.40.60.81.01.21.41.61.82.0

IL PA HI LA NE NV WI KS KY RI AR NJ NY AL VT AK VA DC ME NH ID DE NM SD WY CT

Pe

rce

nt

Ch

an

ge

(%

)

Real GDP by State Percent Change, 2012: Lowest 25 States

Sources: US Bureau of Labor Statistics; Insurance Information Institute.

Connecticut was the only state to shrink in 2012

Growth rates in 8 states (and DC) were still below

1% in 2012

Page 22: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

74

.47

3.6

73

.67

2.2

73

.6 76

67

.86

8.9

68

.26

7.7 7

1.6 74

.57

4.2 77

.56

7.5 69

.8 74

.37

1.5

63

.75

5.7 5

9.5

60

.9 64

.16

9.9

75

.07

5.3

76

.27

6.4 79

.37

3.2

72

.3 74

.38

2.6

82

.77

4.5

73

.8 77

.67

8.6

84

.58

2.7

76

.4

40

45

50

55

60

65

70

75

80

85

90

Jan

-10

Fe

b-1

0M

ar-

10

Ap

r-1

0M

ay-

10

Jun

-10

Jul-

10

Au

g-1

0S

ep

-10

Oct

-10

No

v-1

0D

ec-

10

Jan

-11

Fe

b-1

1M

ar-

11

Ap

r-1

1M

ay-

11

Jun

-11

Jul-

11

Au

g-1

1S

ep

-11

Oct

-11

No

v-1

1D

ec-

11

Jan

-12

Fe

b-1

2M

ar-

12

Ap

r-1

2M

ay-

12

Jun

-12

Jul-

12

Au

g-1

2O

ct-1

2N

ov-

12

De

c-1

2Ja

n-1

3F

eb

-13

Ma

r-1

3A

pr-

13

Ma

y-1

3Ju

n-1

3

Consumer Sentiment Survey (1966 = 100)

January 2010 through June 2013

Consumer confidence has been low for years amid high unemployment, falling home prices and other factors adversely impact

consumers, but improved substantially over the past two years

Source: University of Michigan; Insurance Information Institute

Optimism among consumers has remained fairly strong

despite tax hikes, federal budget concerns. May’s reading was

the highest since July 2007

33

Page 23: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

34

16.9

16.5

16.1

13.2

10.4

11.6

12.7

14.4 15

.4 15.8

16.0

16.2

16.2

16.2

16.216

.9

16.617

.117.5

17.8

17.4

9

10

11

12

13

14

15

16

17

18

19

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13F 14F15F 16F17F18F 19F

(Millions of Units)

Auto/Light Truck Sales, 1999-2019F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (7/13 and 3/13); Insurance Information Institute.

Car/Light Truck Sales Will Continue to Recover from the 2009 Low Point, Bolstering the Auto Insurer Growth and the Manufacturing Sector Along

With Workers Comp Exposures

New auto/light truck sales fell to the lowest level since the late 1960s. Forecast for 2013-14 is

still below 1999-2007 average of 17 million units, but a robust recovery is well underway.

Job growth and improved credit market conditions will boost auto sales in

2013 and beyond

Truck purchases by contractors are especially strong

Page 24: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

35

16%

18%

20%

22%

24%

26%

28%

30%

01 02 03 04 05 06 07 08 09 10 11 12E 13F 14F$125

$135

$145

$155

$165

$175

$185

$195

% of registered cars under 3 years old Auto Ins Direct Pms$ Billions

Personal Auto Insurance Direct Written Premiums vs. Recently-Registered Cars

Sources: AIPSO Facts (various issues); SNL Financial; Conning Research & Consulting, Property-Casualty Forecast and Analysis, First Quarter 2012; Insurance Information Institute.

PP DWP, flat from 2004-2009, is rising again.Conning forecasts growth at 3.5% in 2013 and 4.0% in 2014.

Average age of registered cars rose as fewer new cars were bought (and

insured)

In 2004-07 no growth in

PP DWP despite

strong new car/truck

sales New car/truck sales grow to 14-15M/year

4%/yr growth forecast for PP

DWP from recovering

new car/truck sales

Page 25: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

36

Monthly Change* in Auto Insurance Prices, 1991–2013*

*Percentage change from same month in prior year; through June 2013; seasonally adjustedNote: Recessions indicated by gray shaded columns.Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institutes.

-2%

0%

2%

4%

6%

8%

10%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13

Cyclical peaks in PP Auto tend to occur

approximately every 10 years (early 1990s, early

2000s and likely the early 2010s)

“Hard” markets tend to occur

during recessionary

periods

Pricing peak occurred in late

2010 at 5.3%, falling to 2.8% by Mar. 2012

The June 2013 reading of 3.9% is

up from 3.0% a year earlier

Page 26: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

38

(Millions of Units)

New Private Housing Starts, 1990-2019F

1.4

8

1.4

7 1.6

21

.64

1.5

71

.60 1.7

1 1.8

5 1.9

6 2.0

71

.80

1.3

6

0.9

10

.55

0.5

9

0.6

1 0.7

80

.99

1.2

2 1.3

5

1.4

41

.50

1.5

11

.50

1.3

51.4

61

.29

1.2

0

1.0

11.1

9

0.3

0.5

0.7

0.9

1.1

1.3

1.5

1.7

1.9

2.1

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13F14F15F16F17F18F19F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (7/13 and 3/13); Insurance Information Institute.

Insurers Are Starting to See Meaningful Exposure Growth for the First Time Since 2005 Associated with Home Construction: Construction Risk Exposure,

Surety, Commercial Auto; Potent Driver of Workers Comp Exposure

New home starts plunged 72% from 2005-2009; A net

annual decline of 1.49 million units, lowest since records began

in 1959

Job growth, low inventories of existing homes, low mortgage

rates and demographics are stimulating new home construction

for the first time in years

Page 27: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

40

Construction Employment,Jan. 2010—June 2013*

*Seasonally adjustedSources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

5,58

15,

522

5,54

25,

554

5,52

75,

512

5,49

75,

519

5,49

95,

501

5,49

75,

468

5,43

5 5,47

85,

485

5,49

75,

524

5,53

05,

547

5,54

6 5,58

35,

576

5,57

7 5,61

25,

629

5,64

45,

640

5,63

65,

615

5,62

25,

627

5,63

05,

633

5,64

95,

673 5,

711

5,73

5 5,78

35,

797

5,79

25,

799

5,81

2

5,400

5,450

5,500

5,550

5,600

5,650

5,700

5,750

5,800

5,850

5,900

Jan-

10F

eb-1

0M

ar-1

0A

pr-1

0M

ay-1

0Ju

n-10

Jul-1

0A

ug-1

0S

ep-1

0O

ct-1

0N

ov-1

0D

ec-1

0Ja

n-11

Feb

-11

Mar

-11

Apr

-11

May

-11

Jun-

11Ju

l-11

Aug

-11

Sep

-11

Oct

-11

Nov

-11

Dec

-11

Jan-

122/

30/2

Mar

-12

Apr

-12

May

-12

Jun-

12Ju

l-12

Aug

-12

Sep

-12

Oct

-12

Nov

-12

Dec

-12

Jan-

132/

30/2

Mar

-13

Apr

-13

May

-13

Jun-

13

Construction employment growth accelerated in the second half of

2012. Continued growth in this key sector is possible through 2013.

Construction is a key driver of workers comp exposure growth.

(Thousands)

Page 28: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

41

Construction Employment, Jan. 2003–June 2013

Note: Recession indicated by gray shaded column.Sources: U.S. Bureau of Labor Statistics; Insurance Information Institute.

5,000

5,500

6,000

6,500

7,000

7,500

8,000

'03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13

The “Great Recession” and housing bust destroyed 2.3 million constructions jobs

The Construction Sector Could Be a Growth Leader in 2013 and 2014 as the Housing Market and Private Investment Recover. WC Insurers Will Benefit.

Construction employment

troughed at 5.435 million in Jan.

2011, after a loss of 2.291 million jobs, a 29.7%

plunge from the April 2006 peak

41

Construction employment

peaked at 7.726 million in April 2006

(Thousands) Construction employment as of June 2013 totaled 5.812 million, an

increase of 377,000 jobs or 6.9% from the

Jan. 2011 trough

Page 29: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

42

Nonfarm Payroll (Wages and Salaries):Quarterly, 2005–2013:Q1

Note: Recession indicated by gray shaded column. Data are seasonally adjusted annual rates.Sources: http://research.stlouisfed.org/fred2/series/WASCUR; National Bureau of Economic Research (recession dates); Insurance Information Institute.

Billions

$5,500

$5,750

$6,000

$6,250

$6,500

$6,750

$7,000

$7,25005

:Q1

05:Q

2

05:Q

305

:Q4

06:Q

1

06:Q

206

:Q3

06:Q

407

:Q1

07:Q

207

:Q3

07:Q

408

:Q1

08:Q

2

08:Q

308

:Q4

09:Q

109

:Q2

09:Q

309

:Q4

10:Q

110

:Q2

10:Q

310

:Q4

11:Q

111

:Q2

11:Q

311

:Q4

12:Q

112

:Q2

12:Q

3

12:Q

413

:Q1

Prior Peak was 2008:Q1 at $6.60 trillion

Latest (2013:Q4) was $7.01 trillion, a new peak--$762B

above 2009 trough

Recent trough (2009:Q3) was $6.25 trillion, down

5.3% from prior peak

Payrolls are 12.2% above

their 2009 trough and up 2.7% over

the past year

42

Page 30: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

45

Value of Construction Put in Place, May 2013 vs. May 2012*

-4.7%

4.1%

-4.9%

5.4%

10.6%

23.1%

-0.9%

-10%

-5%

0%

5%

10%

15%

20%

25%

TotalConstruction

Total PrivateConstruction

Residential--Private

Non-Residential--

Private

Total PublicConstruction

Residential-Public

Non-Residential--

Public

Overall Construction Activity is Up, But Growth Is Entirely in the Private Sector as State/Local Government Budget Woes Continue

Growth (%)

Private sector construction activity is up in the

residential segment but down in nonresidential

*seasonally adjustedSource: U.S. Census Bureau, http://www.census.gov/construction/c30/c30index.html ; Insurance Information Institute.

Private: +10.6% Public: -4.7%

Public sector construction activity remains depressed

Page 31: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

58

.35

7.1

60

.45

9.6

57

.85

5.3

55

.15

5.2

55

.3 56

.9 58

.25

8.5 6

0.8

61

.45

9.7

59

.75

4.2 55

.85

1.4 52

.55

2.5

51

.85

2.2 53

.1 54

.15

1.9 53

.35

4.1

52

.55

0.2

50

.55

0.7

51

.65

1.7

49

.95

0.2

53

.1 54

.2

50

.74

9.0 5

0.9

51

.3

40

45

50

55

60

65

Jan

-10

Fe

b-1

0M

ar-

10

Ap

r-1

0M

ay-

10

Jun

-10

Jul-

10

Au

g-1

0S

ep

-10

Oct

-10

No

v-1

0D

ec-

10

Jan

-11

Fe

b-1

1M

ar-

11

Ap

r-1

1M

ay-

11

Jun

-11

Jul-

11

Au

g-1

1S

ep

-11

Oct

-11

No

v-1

1D

ec-

11

Jan

-12

Fe

b-1

2M

ar-

12

Ap

r-1

2M

ay-

12

Jun

-12

Jul-

12

Au

g-1

2S

ep

-12

Oct

-12

No

v-1

2D

ec-

12

Jan

-13

Fe

b-1

3M

ar-

13

Ap

r-1

3M

ay-

13

Jun

-13

ISM Manufacturing Index(Values > 50 Indicate Expansion)

January 2010 through June 2013

The manufacturing sector expanded for 39 of the 42 months from Jan. 2010 through June 2013. Recent weakness stems largely from woes in

Europe and a Slowdown in China.

Source: Institute for Supply Management at http://www.ism.ws/ismreport/mfgrob.cfm; Insurance Information Institute.

Manufacturing expanded in May, albeit modestly

48

Page 32: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

50

Manufacturing Growth for Selected Sectors, 2013 vs. 2013*

5.1%

-0.8%

7.2%

-0.2%

3.1%

-1.0%-2.1%

2.7%5.1%

1.1%2.6%

15.2%

-2.8%

0.6%

-4%-2%0%2%4%6%8%

10%12%14%16%18%

All

Ma

nu

fact

uri

ng

Du

rab

le M

fg.

Wo

od

Pro

du

cts

Pri

ma

ryM

eta

ls

Fa

bri

cate

dM

eta

ls

Ma

chin

ery

Ele

ctri

cal

Eq

uip

.

Tra

nsp

ort

atio

nE

qu

ip.

No

n-D

ura

ble

Mfg

.

Fo

od

Pro

du

cts

Pe

tro

leu

m &

Co

al

Ch

em

ica

l

Pla

stic

s &

Ru

bb

er

Te

xtile

Pro

du

cts

Manufacturing Is Expanding—Albeit More Slowly—Across a Number of Sectors that Will Contribute to Growth in Insurable Exposures Including: WC,

Commercial Property, Commercial Auto and Many Liability Coverages

Growth (%)

Manufacturing of durable goods was especially

strong in 2012 but weakened in 2013

*Seasonally adjusted; Date are YTD comparing data through May 2013 to the same period in 2012.Source: U.S. Census Bureau, Full Report on Manufacturers’ Shipments, Inventories, and Orders, http://www.census.gov/manufacturing/m3/

Durables: +2.6% Non-Durables: -0.2%

Page 33: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

52

Manufacturing Employment,Jan. 2010—June 2013*

11,4

6011

,460

11,4

6611

,497

11,5

3111

,539

11,5

5811

,548

11,5

5411

,555

11,5

7711

,590

11,6

2411

,662

11,6

8211

,707

11,7

1511

,724

11,7

4711

,760

11,7

6211

,770

11,7

6911

,797

11,8

4111

,870

11,9

1011

,920

11,9

2611

,935

11,9

5711

,943

11,9

2511

,931

11,9

3811

,951

11,9

6511

,988

11,9

8411

,977

11,9

7011

,964

11,000

11,200

11,400

11,600

11,800

12,000

12,200

12,400

Jan-

10F

eb-1

0M

ar-1

0A

pr-1

0M

ay-1

0Ju

n-10

Jul-1

0A

ug-1

0S

ep-1

0O

ct-1

0N

ov-1

0D

ec-1

0Ja

n-11

Feb

-11

Mar

-11

Apr

-11

May

-11

Jun-

11Ju

l-11

Aug

-11

Sep

-11

Oct

-11

Nov

-11

Dec

-11

Jan-

122/

30/2

Mar

-12

Apr

-12

May

-12

Jun-

12Ju

l-12

Aug

-12

Sep

-12

Oct

-12

Nov

-12

Dec

-12

Jan-

13F

eb-1

3M

ar-1

3A

pr-1

3M

ay-1

3Ju

n-13

Manufacturing employment is up by more than 500,000 or 4.4% since Jan.

2010—a surprising source of strength in the economy. The sector has weakened

recently as US corporations remains cautious and Europe, China slow.

*Seasonally adjustedSources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

(Thousands)

Page 34: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

50

.7 52

.7 54

.15

4.6

54

.85

3.5

53

.75

2.8 53

.95

4.6 56 5

7.1 5

9.4

59

.75

6.3

54

.45

3.3

53

.45

3.8

52

.65

2.6

52

.65

2.6

53

.05

6.8

56

.15

5.0

53

.75

4.1

52

.75

2.9 54

.3 55

.25

4.8

54

.85

5.7

55

.25

6.0

53

.15

3.7

52

.254

.4

40

45

50

55

60

65

Jan

-10

Fe

b-1

0M

ar-

10

Ap

r-1

0M

ay-

10

Jun

-10

Jul-

10

Au

g-1

0S

ep

-10

Oct

-10

No

v-1

0D

ec-

10

Jan

-11

Fe

b-1

1M

ar-

11

Ap

r-1

1M

ay-

11

Jun

-11

Jul-

11

Au

g-1

1S

ep

-11

Oct

-11

No

v-1

1D

ec-

11

Jan

-12

Fe

b-1

2M

ar-

12

Ap

r-1

2M

ay-

12

Jun

-12

Jul-

12

Au

g-1

2S

ep

-12

Oct

-12

No

v-1

2D

ec-

12

Jan

-13

Fe

b-1

3M

ar-

13

Ap

r-1

3M

ay-

13

Jun

-13

ISM Non-Manufacturing Index(Values > 50 Indicate Expansion)

January 2010 through June 2013

Non-manufacturing industries have been expanding and adding jobs. The question is whether this will continue.

Source: Institute for Supply Management at http://www.ism.ws/ismreport/nonmfgrob.cfm; Insurance Information Institute.

Optimism among non-manufacturers is stable

and remains expansionary in 2013

53

Page 35: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

54

43,6

9448

,125

69,3

0062

,436

64,0

04 71,2

77 81,2

3582

,446

63,8

5363

,235

64,8

5371

,549

70,6

4362

,304

52,3

7451

,959

53,5

4954

,027

44,3

6737

,884

35,4

7240

,099

38,5

4035

,037

34,3

1739

,201

19,6

95 28,3

2243

,546

60,8

3756

,282

47,8

0630

,620

0

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 1112

:Q3

Business Bankruptcy Filings,1980-2012:Q3

Sources: American Bankruptcy Institute at http://www.abiworld.org/AM/AMTemplate.cfm?Section=Home&TEMPLATE=/CM/ContentDisplay.cfm&CONTENTID=61633; Insurance Information Institute

Significant Exposure Implications for All Commercial Lines as Business Bankruptcies Begin to Decline

2011 bankruptcies totaled 47,806, down 15.1% from 56,282 in 2010—the second consecutive year of decline. Business bankruptcies more

than tripled during the financial crisis. Through Q3:2012, filings were down 15.8% vs. Q3:2011

% Change Surrounding Recessions

1980-82 58.6%1980-87 88.7%1990-91 10.3%2000-01 13.0%2006-09 208.9%*

54

Page 36: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

55

Private Sector Business Starts, 1993:Q2 – 2012:Q3*

17

51

86

17

41

80

18

61

92

18

81

87 18

91

86 1

90 1

94

19

11

99 2

04

20

21

95

19

61

96

20

62

06

20

11

92

19

82

06

20

62

03

21

12

05

21

22

00 2

05

20

42

04

19

72

03

20

92

01

19

21

92

19

32

01 20

42

02

21

0 21

22

09

21

6 22

0 22

32

20

22

02

10

22

12

12

20

42

18

20

92

07

20

71

99

19

1 19

31

72 1

76

16

91

84

17

5 17

91

88

20

01

83 1

87 1

91

19

71

93

19

1 19

3

20

3

150

160

170

180

190

200

210

220

230

93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12

Business Starts Were Down Nearly 20% in the Recession, Holding Back Most Types of Commercial Insurance Exposure, But

Are Recovering Slowly* Data through Sep. 30, 2012 are the latest available as of June 21, 2013; Seasonally adjusted. Source: Bureau of Labor Statistics, http://www.bls.gov/news.release/cewbd.t08.htm.

(Thousands)

Business starts were up an estimated 2.8% in 2012 to 769,000 following a 2.2% to 748,000 in 2011. Start-ups

could accelerate in 2013.

Business Starts2006: 872,0002007: 843,0002008: 790,0002009: 697,000 2010: 742,000 2011: 748,000 2012E: 769,000*

55

Page 37: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

57

12 Industries for the Next 10 Years: Insurance Solutions Needed

Export-Oriented Industries

Health Sciences

Health Care

Energy (Traditional)

Alternative Energy

Petrochemical

Agriculture

Natural Resources

Technology (incl. Biotechnology)

Light Manufacturing

Insourced Manufacturing

Many industries are

poised for growth, though

insurers’ ability to

capitalize on these

industries varies widely

Shipping (Rail, Marine, Trucking, Pipelines)

Page 38: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

58

U.S. Insured Catastrophe Loss Update

Catastrophe Losses in Recent Years Have Been Very High

58

Page 39: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

59

$1

2.6

$1

1.0

$3

.8

$1

4.3

$1

1.6

$6

.1

$3

4.7

$7

.6

$1

6.3

$3

3.7

$7

3.4

$1

0.5

$7

.5

$2

9.2

$1

1.5

$1

4.4

$3

3.6

$3

5.0

$7

.9$1

4.0

$4

.8

$8

.0

$3

7.8

$8

.8

$2

6.4

$0

$10

$20

$30

$40

$50

$60

$70

$80

89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13*

U.S. Insured Catastrophe Losses

*Through 6/2/13. Includes $2.6B for 2013:Q1 (PCS) and $5.32B for the period 4/1 – 6/2/13 (Aon Benfield Monthly Global Catastrophe Recap).Note: 2001 figure includes $20.3B for 9/11 losses reported through 12/31/01 ($25.9B 2011 dollars). Includes only business and personal property claims, business interruption and auto claims. Non-prop/BI losses = $12.2B ($15.6B in 2011 dollars.) Sources: Property Claims Service/ISO; Insurance Information Institute.

2012 Was the 3rd Highest Year on Record for Insured Losses in U.S. History on an Inflation-Adj. Basis. 2011 Losses Were the 6th Highest. YTD 2013 Running Below

Average But Q3 Is Typically the Costliest Quarter.

2012 was likely the third most expensive year ever for insured

CAT losses

Record tornado losses caused

2011 CAT losses to surge

($ Billions, 2012 Dollars)

59

Page 40: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Source: 2013 Münchener Rückversicherungs-Gesellschaft, Geo Risks Research, NatCatSERVICE – as at June 2013

60

Natural Catastrophes January – June 2013 World map with significant events

Severe storms, tornadoesUSA, 18–20 March

FloodsEurope, June

FloodsCanada, June

FloodsIndia, June

FloodsIndonesia, 15–22 January

FloodsAustralia, 21–31 January

Heat waveIndia, June

Earthquake China,20 April

Severe storms, tornadoesUSA, 18–19 March

Winter stormUSA, 7–11 April

Number of events: 460

Geophysical events(earthquake, tsunami, volcanic activity)

Meteorological events (storm)

Hydrological events(flood, mass movement)

Natural catastrophes

Climatological events(extreme temperature, drought, wildfire)

Selection of significant loss events

Page 41: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

61

Moore, OK, Tornado: Media Coverage Was Generally Favorable

Industry had a highly visible, rapid response as Catastrophe Response Teams massed at the “Command Center” at the First Baptist Church in Moore within 48 hours

Developed good working relationship with OK Insurance Commissioner John Doak

Page 42: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

62

Top 16 Most Costly Disastersin U.S. History

(Insured Losses, 2012 Dollars, $ Billions)

$7.8 $8.7 $9.2 $11.1$13.4$18.8

$23.9 $24.6$25.6

$48.7

$7.5$7.1$6.7$5.6$5.6$4.4

$0

$10

$20

$30

$40

$50

$60

Irene (2011) Jeanne(2004)

Frances(2004)

Rita (2005)

Tornadoes/T-Storms

(2011)

Tornadoes/T-Storms

(2011)

Hugo (1989)

Ivan (2004)

Charley(2004)

Wilma(2005)

Ike (2008)

Sandy*(2012)

Northridge(1994)

9/11 Attack(2001)

Andrew(1992)

Katrina(2005)

Hurricane Sandy could become the 4th or 5th costliest event in US

insurance history

Hurricane Irene became the 12th most expense hurricane

in US history in 2011

Includes Tuscaloosa, AL,

tornado

Includes Joplin, MO, tornado

12 of the 16 Most Expensive Events in US History Have

Occurred Over the Past Decade

*PCS estimate as of 4/12/13.Sources: PCS; Insurance Information Institute inflation adjustments to 2012 dollars using the CPI.

Page 43: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Nu

mb

er

Geophysical (earthquake, tsunami, volcanic activity)

Climatological (temperature extremes, drought, wildfire)

Meteorological (storm)

Hydrological (flood, mass movement)

Natural Disasters in the United States, 1980 – June 2013*Number of Events (Annual Totals 1980 – June 2013*)

*Through June 30, 2013.Source: MR NatCatSERVICE 64

41

19

121

3

50

100

150

200

250

300

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

There were 68 natural disaster events in the

first half of 2013

Page 44: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Losses Due to Natural Disasters in the US, 1980–2012 (Overall & Insured Losses)

67

Overall losses (in 2012 values) Insured losses (in 2012 values)

Source: MR NatCatSERVICE

(2012 Dollars, $ Billions)(Overall and Insured Losses)

20

40

60

80

100

120

140

160

180

200

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

2012 was the 2nd or 3rd most expensive year on record for insured catastrophe losses in

the US.

Approximately 57% of the overall cost of

catastrophes in the US was covered by insurance in 2012

2012 Losses

Overall : $101.1B

Insured: $57.9B

Page 45: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

As of July 1, 2013

Number of Events Fatalities

Estimated Overall Losses (US $m)

Estimated Insured Losses (US $m)

SevereThunderstorm

29 66 10,180 6,325

Winter Storm 13 17 2,434 1,255

Flood 10 9 500 Minor

Earthquake & Geophysical

5 0 Minor Minor

Tropical Cyclone 1 1 Minor Minor

Wildfire, Heat, & Drought

11 23 700 365

Totals 68 116 13,814 7,945

70Source: MR NatCatSERVICE

Natural Disaster Losses in the United States: First Half 2013

Page 46: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

20

40

60

80

100

120

140

160

1980 1982 1984 1986 1988 1990 1992 1994 1996 1998 2000 2002 2004 2006 2008 2010 2012

Number

Convective Loss Events in the U.S. Number of events 1980 – 2012 and First Half 2013

Source: Geo Risks Research, NatCatSERVICE – As at July 2013 72

Convective events are those caused by straight-line winds,

tornadoes, hail, heavy precipitation,

flash floods and lightning

The frequency of convective events has rising tremendously

over the past 30+ years

Page 47: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

U.S. Thunderstorm Loss Trends, 1980 – June 30, 2013

73Source: Property Claims Service, MR NatCatSERVICE

Average thunderstorm

losses are up 7 fold since the early

1980s. The 5- year running average

loss is up sharply.

Hurricanes get all the headlines, but thunderstorms are consistent

producers of large scale loss. 2008-2012 are the most expensive

years on record.

1st Half 2013 thunderstorm losses total $6.325B; The

system that included the EF-5 tornado in Moore, OK, accounted for $1.575B

Page 48: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

New Research Suggests Increase in Convective Activity Is Costly for Insurers

• Study examines convective (hail, tornado, thundersquall and heavy rainfall) events in the US with losses exceeding US$ 250m in the period 1970–2009 (80% of all losses)

• Past losses are normalized (i.e., adjusted) to currently exposed values

• After normalization there are still increases of losses

• Increases are correlated with the increase in the meteorological potential for severe thunderstorms and its variability

For the first time research shows that climatic changes have already influenced US thunderstorm losses

75Source: Munich Re research paper, Marhc 18, 2013: Rising Variability in Thunderstorm-Related U.S. Losses as a Reflection of Changes in Large-Scale Thunderstorm Forcing.

Page 49: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

77

Top 12 Most Costly Hurricanesin U.S. History

(Insured Losses, 2012 Dollars, $ Billions)

*PCS estimate as of 4/12/13.Sources: PCS; Insurance Information Institute inflation adjustments to 2012 dollars using the CPI.

$9.2 $11.1$13.4

$18.8

$25.6

$48.7

$8.7$7.8$6.7$5.6$5.6$4.4

$0

$10

$20

$30

$40

$50

$60

Irene(2011)

Jeanne(2004)

Frances(2004)

Rita (2005)

Hugo (1989)

Ivan (2004)

Charley(2004)

Wilma(2005)

Ike (2008)

Sandy*(2012)

Andrew(1992)

Katrina(2005)

Hurricane Sandy became the 3rd costliest hurricane in US

insurance historyHurricane Irene

became the 12th most expensive hurricane in US history in 2011

10 of the 12 most costly hurricanes in insurance history occurred over the past 9 years (2004—2012)

Page 50: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Outlook for 2013 Hurricane Season: 75% Worse Than Average

Forecast Parameter Median(1981-2010)

2013F

Named Storms 12.0 18

Named Storm Days 60.1 95

Hurricanes 6.5 9

Hurricane Days 21.3 40

Major Hurricanes 2.0 4

Major Hurricane Days 3.9 9

Accumulated Cyclone Energy 92.0 165

Net Tropical Cyclone Activity 103% 175%

Source: Philip Klotzbach and Dr. William Gray, Colorado State University, June 2013, accessed at http://tropical.atmos.colostate.edu/forecasts/2013/apr2013/apr2013.pdf ; Insurance Information Institute..

Page 51: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Landfall Probabilities for 2013 Hurricane Season: Above Average

Average* 2013F

Entire US East & Gulf Coasts

52% 72%

US East Coast Including Florida Peninsula

31% 48%

Gulf Coast from Florida Panhandle to Brownsville

30% 47%

Caribbean 42% 61%

*Average over the past century.Source: Philip Klotzbach and Dr. William Gray, Colorado State University, June 2013.

Page 52: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

80

Total Value of Insured Coastal Exposure in 2012

(2012, $ Billions)

Source: AIR Worldwide

$293.5$239.3

$182.3$164.6$163.5

$118.2$106.7$81.9$64.0$60.6$58.3

$17.3

$567.8$713.9

$849.6$1,175.3

$2,862.3$2,923.1

$0 $500 $1,000 $1,500 $2,000 $2,500 $3,000 $3,500

New YorkFloridaTexas

MassachusettsNew JerseyConnecticut

LouisianaS. Carolina

VirginiaMaine

North CarolinaAlabamaGeorgia

DelawareNew Hampshire

MississippiRhode Island

Maryland

$1.175 Trillion Insured Coastal Exposure in Texas in 2012, up

$280.2 bill or 33.1% since 2007—well above the 20% for overall

coastal exposure growth

In 2012, New York Ranked as the #1 Most Exposed State to Hurricane Loss, Overtaking Florida with $2.862 Trillion. Texas is very exposed too, and

ranked #3 with $1.175 Trillionin insured coastal exposure

The Insured Value of All Coastal Property Was $10.6 Trillion in 2012 , Up 20% from $8.9 Trillion in 2007 and

Up 48% from $7.2 Trillion in 2004

Page 53: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

82

Total Potential Home Value Exposure to Storm Surge Risk in 2013*

($ Billions)

*Insured and uninsured property. Based on estimated property values as of April 2013.Source: Storm Surge Report 2013, CoreLogic.

$65.2$51.0$50.3

$35.0$22.4$20.5

$15.9$10.4$7.2$4.7$3.1$2.7$2.6$0.6

$65.6$72.0$78.0

$118.8$135.0

$386.5

$0 $50 $100 $150 $200 $250 $300 $350 $400 $450

FloridaNew York

New JerseyVirginia

LouisianaS. CarolinaN. Carolina

TexasMassachusetts

ConnecticutMarylandGeorgia

DelawareMississippi

Rhode IslandAlabama

MaineNew

PennsylvaniaDC

Texas has $51 billion in home value is exposed

to storm surge

The Value of Homes Exposed to Storm Surge was $1.147 Trillion in 2013.* Only a fraction of this is insured, hence the huge demand for federal aid

following major coastal flooding events.

Page 54: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Homeowners Insurance Catastrophe-Related Claim Frequency and Severity, 1997—2012*

*All policy forms combined, countrywide.Source: Insurance Research Council, Trends in Homeowners Insurance Claims, Sept. 2012 from ISO Fast Track data. 87

Avg. catastrophe claim cost rose

approximately 200% from 1997-2011

Cat claim frequency in 2011 was at historic highs and more than

double the rate in 1997

Page 55: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

88

Combined Ratio Points Associated with Catastrophe Losses: 1960 – 2012*

Notes: Private carrier losses only. Excludes loss adjustment expenses and reinsurance reinstatement premiums. Figures are adjusted for losses ultimately paid by foreign insurers and reinsurers.Source: ISO (1960-2011); A.M. Best (2012E) Insurance Information Institute.

0.4

1.2

0.4 0.

8 1.3

0.3 0.4 0.

71.

51.

00.

40.

4 0.7

1.8

1.1

0.6

1.4 2.

01.

3 2.0

0.5

0.5 0.7

3.0

1.2

2.1

8.8

2.3

5.9

3.3

2.8

1.0

3.6

2.9

1.6

5.4

1.6

3.3

3.3

8.1

2.7

1.6

5.0

2.6

3.4

8.7 9.

4

3.6

0.9

0.1

1.1

1.1

0.8

0

1

2

3

4

5

6

7

8

9

10

1960

1962

1964

1966

1968

1970

1972

1974

1976

1978

1980

1982

1984

1986

1988

1990

1992

1994

1996

1998

2000

2002

2004

2006

2008

2010

2012

E

The Catastrophe Loss Component of Private Insurer Losses Has Increased Sharply in Recent Decades

Avg. CAT Loss Component of the Combined Ratio

by Decade

1960s: 1.04 1970s: 0.85 1980s: 1.31 1990s: 3.39 2000s: 3.52 2010s: 7.20*

Combined Ratio Points Catastrophe losses as a share of all losses reached

a record high in 2012

Page 56: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Homeowners Insurance Combined Ratio: 1990–2015F

11

3.0

11

7.7

15

8.4

11

3.6

10

1.0 10

9.4

10

8.2

11

1.4 1

21

.7

10

9.3

98

.2

94

.4 10

0.3

89

.0 95

.7

11

6.9

10

5.8

10

6.7

12

2.2

10

4.4

10

1.7

10

1.2

10

0.7

11

8.4

11

2.7 12

1.7

80

90

100

110

120

130

140

150

160

170

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12E13F 14F 15F

1

Homeowners Performance in 2011/12 Impacted by Large Cat Losses. Extreme Regional Variation Can Be Expected Due to

Local Catastrophe Loss Activity

Sources: A.M. Best (1990-2011);Conning (2012E-2015F); Insurance Information Institute. 89

Hurricane Ike

Hurricane Sandy

Record tornado activity

Hurricane Andrew

Page 57: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

90

Federal Disaster Declarations Patterns:

1953-2013

90

Disaster Declarations Set New Records in Recent Years

Page 58: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Number of Federal Disaster Declarations, 1953-2013*

13 1

7 18

16

16

7 71

21

22

22

0 25

25

11

11

19

29

17

17

48

46

46

38

30

22 2

54

22

31

52

42

13

42

7 28

23

11

31

38

45

32 3

63

27

54

46

55

04

54

5 49

56

69

48 5

26

37

55

98

19

94

72

8

43

0

20

40

60

80

100

120

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

*Through July 10, 2013.Source: Federal Emergency Management Administration; http://www.fema.gov/disasters; Insurance Information Institute.

The Number of Federal Disaster Declarations Is Rising and Set New Records in 2010 and 2011. Hurricane Sandy Produced 13 Declarations in 2012/13.

The number of federal disaster declarations set a

new record in 2011, with 99, shattering 2010’s record 81

declarations.

There have been 2,118 federal disaster

declarations since 1953. The average

number of declarations per year is 35 from 1953-2012, though

there few haven’t been recorded since 1995.

28 federal disasters were declared so far in 2013*

91

Page 59: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

92

Federal Disasters Declarations by State, 1953 – 2013: Highest 25 States*

86

78

74

67

65

60

57

56

54

53

52

52

51

51

50

49

49

48

47

47

47

46

43

40

39

0

10

20

30

40

50

60

70

80

90

100

TX CA OK NY FL LA AL KY AR MO MS IL TN IA WV KS MN PA NE VA OH WA ND NC IN

Dis

as

ter

De

cla

rati

on

s

Over the past 60 years, Texas has had the highest

number of Federal Disaster

Declarations

*Through July 10, 2013. Includes Puerto Rico and the District of Columbia.Source: FEMA: http://www.fema.gov/news/disaster_totals_annual.fema; Insurance Information Institute.

Page 60: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

93

Federal Disasters Declarations by State, 1953 – 2013: Lowest 25 States*

41

40

38

36

36

35

35

32

29

28

26

26

26

24

24

24

23

23

19

19

17

15

15

13

11

11

9

0

10

20

30

40

50

SD ME AK GA WI NJ VT NH MA OR PR HI MI AZ MD NM ID MT CT CO NV DE SC DC UT RI WY

Dis

as

ter

De

cla

rati

on

s

Over the past 60 years, Wyoming and Rhode Island had the fewest

number of Federal Disaster Declarations

*Through July 10, 2013. Includes Puerto Rico and the District of Columbia.Source: FEMA: http://www.fema.gov/news/disaster_totals_annual.fema; Insurance Information Institute.

Page 61: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

94

SEVERE WEATHER REPORT UPDATE: 2013

Damage from Tornadoes, Large Hail and High Winds Keep Insurers Busy

94

Page 62: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Location of Tornado Reports:Through July 3, 2013

95Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2013_annual_summary.html#; PCS.

There were 630 tornadoes

through July 3, causing

extensive property

damage in several states

The storm system that spawned the deadly EF-5

tornado on May 19 in Moore, OK,

produced insured losses of $1.575 billion

Page 63: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

U.S. Tornado Count, 2005-2013*

96

2013 count is running well

below average

*Through July 6, 2013.Source: http://www.spc.noaa.gov/wcm/.

There were 1,897 tornadoes in the U.S. in 2011 far

above average, but well below 2008’s record

Page 64: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Location of Large Hail Reports:Through July 3, 2013

97Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2013_annual_summary.html#

There were 3,716 “Large Hail” reports

through July 3, causing

extensive property and

vehicle damage

Large hail reports were

heavily concentrated in the Plains states

Page 65: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Location of High Wind Reports:Through July 3, 2013

98Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2013_annual_summary.html#

Wind damage reports were more heavily

concentrated in the Southeast

There were 7,371 “Wind

Damage” reports through July 3, causing

extensive property damage

Page 66: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Severe Weather Reports:Through July 3, 2013

99Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2013_annual_summary.html#

There were 11,717 severe

weather reports through July 3; including 630

tornadoes; 3,716 “Large Hail” reports

and 7,371 high wind events

More than 1,200 severe weather reports in TX so far in 2013, more than any other

state by far

Page 67: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Severe Weather Reports in Texas: January 1—July 10, 2013

101Source: NOAA Storm Prediction Center; http://www.spc.noaa.gov/climo/online/monthly/2013_annual_summary.html#

Texas

Total Reports = 1,212

Tornadoes = 56 (Red)

Hail Reports = 613 (Green)

Wind Reports = 542 (Blue)

There have been a combined 1,212 severe

weather reports so far in 2013 in TX, more than any other state by far (OK is

#2 with 695 reports)

Page 68: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Public Opinion Survey

110

Disaster Preparedness

110

Page 69: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

112

I.I.I. Poll: Homeowners Insurance

Q. Do you think that it is fair that people who live in areas affected by record storms in 2011 and 2012 should pay more for their homeowners insurance in the future?

Source: Insurance Information Institute Annual Pulse Survey.

Nearly 60 percent of Americans believe that homeowners insurance premiums should not be raised as a result of recent storms in their areas.

4%

37%

59%

Don’t know

Yes

No

Public believes it is not fair to raise

premiums of homeowners due

to events they cannot control

Page 70: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

113

I.I.I. Poll: Flood Insurance

Source: Insurance Information Institute Annual Pulse Survey.

55%46% 47%

58% 61%

0%

20%

40%

60%

80%

Total U.S. Northeast West Midwest South

Q. The federal government plans to raise the price of flood insurance so it reflects the costs of paying claims. Do you believe this is fair? [% Responding “NO”]

More than one-half of Americans do not think it is fair for the federal government to raise its flood insurance premiums to better reflect claims

payouts.

Most people believe it is unfair for government to raise flood insurance premiums, even though

they are subsidized by taxpayers

Page 71: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

114

I.I.I. Poll: Disaster Preparedness

1Asked of those who have homeowners insurance and who responded “yes”.

Source: Insurance Information Institute Annual Pulse Survey.

16%

12%

32%

9%

20%23%

14%

32%

12%

22%24%

16%

29%

10%

21%

0%

5%

10%

15%

20%

25%

30%

35%

40%

Northeast Midwest South West Total U.S.

May-11 May-12 May-13

Q. Does your homeowners policy cover damage from flooding during a hurricane?1

The proportion of homeowners who believe their homeowners policy covers damage from flooding during a hurricane stands at 21 percent. This proportion rises eight percentage points in the South, to 29 percent.

About 20 percent of the public still believes flooding from a hurricane

is covered

Page 72: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

115

I.I.I. Poll: Disaster Preparedness

1Asked of those who have homeowners insurance but not flood insurance.

Source: Insurance Information Institute Annual Pulse Survey.

4% 1%5%

0% 3%

96% 99%93%

100% 96%

0%

20%

40%

60%

80%

100%

Northeast Midwest South West Total U.S.

Yes No

Q. Have recent flooding events such as Hurricane Sandy or Hurricane Irene motivated you to buy flood coverage?1

Recent storms have not motivated people to buy flood insurance coverag.e

Despite recent major flood events, few people see the need to buy coverage

Page 73: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

116

I.I.I. Poll: Disaster Preparedness

Q. If you expect some relief from the government, do you purchase less insurance coverage against these natural disasters than you would have otherwise?

Source: Insurance Information Institute Annual Pulse Survey.

Seventy-two percent of Americans would not purchase less insurance if they expect some relief from the government—but 22% would.

6%

22%

72%

Don’t know

Yes

No

More than 20 percent cut back

on insurance coverage in

expectation of government disaster aid

Page 74: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

117

Growth Analysis by State and Business Segment

Premium Growth Rates Vary Tremendously by State

117

Page 75: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

118

Direct Premiums Written: Total P/CPercent Change by State, 2007-2012*

58

.4

25

.4

24

.5

21

.0

19

.2

17

.6

16

.3

13

.2

13

.2

12

.4

9.9

9.2

9.2

8.5

8.0

6.2

5.8

5.2

4.5

4.4

4.3

4.3

4.2

4.0

3.8

3.6

0

10

20

30

40

50

60

70

ND

SD

OK

NE IA KS

VT

AK

TX

WY

MN

AR

TN IN W

I

KY

MT

OH LA

VA

NJ

MI

SC

CO

MO

NM

Pe

ce

nt

ch

an

ge

(%

)

*Data are preliminary as of 5/1/13 and do not yet fully reflect the impact of state-run pools and plans. Sources: SNL Financial LC.; Insurance Information Institute.

Top 25 States

Texas was a growth leader over the past 5 years with premiums

written expanding by 13.2%

Page 76: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

119

Direct Premiums Written: Total P/CPercent Change by State, 2007-2012*

3.6

3.1

3.0

2.9

2.7

2.2

2.1

2.1

2.0

1.8

1.1

0.0

-0.1

-0.3

-0.7

-0.9

-2.8

-5.6

-6.0

-7.2

-7.2

-9.3

-10

.1

-11

.2

-12

.5

-17

.3

-20

-15

-10

-5

0

5

CT

MS

NC AL

MD PA

U.S

.

MA IL

WA

GA

UT

NH RI

ID ME

NY FL

CA

DC

WV HI

AZ

OR

DE

NV

Pe

ce

nt

ch

an

ge

(%

)

Bottom 25 States

*Data are preliminary as of 5/1/13 and do not yet fully reflect the impact of state-run pools and plans. Sources: SNL Financial LC.; Insurance Information Institute.

Page 77: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

130

Labor Market Trends

Massive Job Losses Sapped the Economy and Commercial/Personal

Lines Exposure, But Trend is Improving

130

Page 78: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

131

Unemployment and Underemployment Rates: Stubbornly High in 2012, But Falling

2

4

6

8

10

12

14

16

18

Jan00

Jan01

Jan02

Jan03

Jan04

Jan05

Jan06

Jan07

Jan08

Jan09

Jan10

Jan11

Jan12

Jan13

Traditional Unemployment Rate U-3

Unemployment + Underemployment Rate U-6

Unemployment stood at 7.6% in

June 2013—nearly its lowest level in 4 years.

Unemployment peaked at 10.1% in October 2009, highest monthly rate since 1983.

Peak rate in the last 30 years:

10.8% in November -

December 1982

Source: US Bureau of Labor Statistics; Insurance Information Institute.

U-6 went from 8.0% in March

2007 to 17.5% in October 2009; Stood at 14.3%

in June 2013

January 2000 through June 2013, Seasonally Adjusted (%)

Recession ended in

November 2001

Unemployment kept rising for

19 more months

Recession began in

December 2007

Stubbornly high unemployment and underemployment constrain overall economic growth, but the job market is now clearly improving

131

Page 79: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

22

75

41

68

50

12

36

61

-79

24 6

8 74

51

2-1

14

-10

5-2

22

-21

9-2

03

-26

7-2

69

-42

9-4

84

-78

6 -70

1-8

21

-69

2-8

12

-82

1-2

88

-44

2-2

82 -2

22 -1

62

-23

3-3

4-1

67

-17

-26

17

01

02

94 10

31

29

11

3 18

81

54

11

48

02

43

22

3 30

31

83

17

72

06

12

92

56

17

41

97 24

9 32

32

65

20

81

20 15

27

81

77

13

11

18

21

7 25

62

24

16

43

19

15

4 18

82

07

20

2

11

1(1,000)

(800)

(600)

(400)

(200)

0

200

400

Jan

-07

Fe

b-0

7M

ar-

07

Ap

r-0

7M

ay-

07

Jun

-07

Jul-

07

Au

g-0

7S

ep

-07

Oct

-07

No

v-0

7D

ec-

07

Jan

-08

Fe

b-0

8M

ar-

08

Ap

r-0

8M

ay-

08

Jun

-08

Jul-

08

Au

g-0

8S

ep

-08

Oct

-08

No

v-0

8D

ec-

08

Jan

-09

Fe

b-0

9M

ar-

09

Ap

r-0

9M

ay-

09

Jun

-09

Jul-

09

Au

g-0

9S

ep

-09

Oct

-09

No

v-0

9D

ec-

09

Jan

-10

Fe

b-1

0M

ar-

10

Ap

r-1

0M

ay-

10

Jun

-10

Jul-

10

Au

g-1

0S

ep

-10

Oct

-10

No

v-1

0D

ec-

10

Jan

-11

Fe

b-1

1M

ar-

11

Ap

r-1

1M

ay-

11

Jun

-11

Jul-

11

Au

g-1

1S

ep

-11

Oct

-11

No

v-1

1D

ec-

11

Jan

-12

Fe

b-1

2M

ar-

12

Ap

r-1

2M

ay-

12

Jun

-12

Jul-

12

Au

g-1

2S

ep

-12

Oct

-12

No

v-1

2D

ec-

12

Jan

-13

Fe

b-1

3M

ar-

13

Ap

r-1

3M

ay-

13

Jun

-13

Monthly Change in Private Employment

January 2007 through June 2013 (Thousands)

Private Employers Added 7.16 million Jobs Since Jan. 2010 After Having Shed 4.98 Million Jobs in 2009 and 3.80 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs)

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute

Monthly Losses in Dec. 08–Mar. 09 Were

the Largest in the Post-WW II Period

202,000 private sector jobs were created in June

132

Jobs Created2012: 2.247 Mill2011: 2.420 Mill2010: 1.235 Mill

Page 80: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

-0.0

17-0

.043

0.06

80.

238

0.34

00.

434

0.53

70.

666

0.77

90.

967

1.12

11.

235

1.31

51.

558

1.78

12.

084

2.26

72.

444

2.65

02.

779

3.03

53.

209

3.40

63.

655

3.97

84.

243

4.45

14.

571

4.72

34.

801

4.97

85.

109

5.22

75.

444

5.70

05.

924

6.08

86.

407

6.74

96.

956

7.15

8

6.56

1

-1.0

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

8.0

Jan-

10

Feb

-10

Mar

-10

Apr

-10

May

-10

Jun-

10

Jul-1

0

Aug

-10

Sep

-10

Oct

-10

Nov

-10

Dec

-10

Jan-

11

Feb

-11

Mar

-11

Apr

-11

May

-11

Jun-

11

Jul-1

1

Aug

-11

Sep

-11

Oct

-11

Nov

-11

Dec

-11

Jan-

12

Feb

-12

Mar

-12

Apr

-12

May

-12

Jun-

12

Jul-1

2

Aug

-12

Sep

-12

Oct

-12

Nov

-12

Dec

-12

Jan-

13

Feb

-13

Mar

-13

Apr

-13

May

-13

Jun-

13

Mill

ion

sCumulative Change in Private Sector Employment: Jan. 2010—June 2013

January 2010 through June 2013* (Millions)

Source: US Bureau of Labor Statistics: http://www.bls.gov/ces/home.htm; Insurance Information Institute

Cumulative job gains through June 2013 totaled 7.16 million

134

Job gains and pay increases have added more than $600 billion to payrolls

since Jan. 2010

Private Employers Added 7.16 million Jobs Since Jan. 2010 After Having Shed 4.98 Million Jobs in 2009 and 3.80 Million in 2008 (State and Local Governments Have Shed Hundreds of Thousands of Jobs)

Page 81: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

4-1

033

9251

128

798

-68

-224 -1

84-1

94-2

13-2

24-2

71-2

89-2

88-3

56 -324

-452

-449

-480

-488

-511

-530

-542

-536

-539

-547

-574

-565

-589 -555

-535

-592

-601

-606

-622

-609

-610

-622

-629

-621

-800

-600

-400

-200

0

200

400

600

Jan-

10

Feb

-10

Mar

-10

Apr

-10

May

-10

Jun-

10

Jul-1

0

Aug

-10

Sep

-10

Oct

-10

Nov

-10

Dec

-10

Jan-

11

Feb

-11

Mar

-11

Apr

-11

May

-11

Jun-

11

Jul-1

1

Aug

-11

Sep

-11

Oct

-11

Nov

-11

Dec

-11

Jan-

12

Feb

-12

Mar

-12

Apr

-12

May

-12

Jun-

12

Jul-1

2

Aug

-12

Sep

-12

Oct

-12

Nov

-12

Dec

-12

Jan-

13

Feb

-13

Mar

-13

Apr

-13

May

-13

Jun-

13

Cumulative Change in Government Employment: Jan. 2010—June 2013

January 2010 through June 2013* (Millions)

Source: US Bureau of Labor Statistics http://www.bls.gov/data/#employment; Insurance Information Institute

Cumulative job losses through June 2013 totaled 629,000

135

Governments at All Levels are Under Severe Fiscal Strain As Tax Receipts Plunged and Pension Obligations Soared During the

Financial Crisis: Sequestration Will Add to this Toll

Government at all levels has shed more than 625,000 jobs

since Jan. 2010 even as private employers created 7.16 million jobs, though losses may now

be stabilizing.

Temporary Census hiring distorted 2010

figures

Page 82: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

137

Unemployment Rates by State, May 2013:Highest 25 States*

9.5

9.1

9.1

8.9

8.8

8.6

8.6

8.5

8.4

8.3

8.3

8.3

8.1

8.0

8.0

7.8

7.8

7.6

7.5

7.3

7.2

7.1

7.0

7.0

6.9

0

2

4

6

8

10

12

NV IL MS RI NC CA NJ DC MI GA IN TN KY CT SC AZ OR NY PA AR DE FL OH WI CO

Une

mpl

oym

ent R

ate

(%)

*Provisional figures for May 2013, seasonally adjusted.Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In May, 25 states had over-the-month unemployment rate decreases, 17 had

increases, and 8 and the District of Columbia had no change.

Page 83: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

138

6.8

6.8

6.8

6.8

6.8

6.7

6.7

6.6

6.5

6.2

6.2

5.9

5.7

5.4

5.3

5.3

5.3

5.0

4.7

4.6

4.6

4.6

4.1

4.0

3.8

3.2

0

2

4

6

8

AL LA ME MO WA MD NM MA TX ID WV AK KS MT MN NH VA OK HI IA UT WY VT SD NE ND

Un

em

plo

ym

en

t R

ate

(%

)

Unemployment Rates by State, May 2013: Lowest 25 States*

*Provisional figures for May 2013, seasonally adjusted.Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In May, 25 states had over-the-month unemployment rate decreases, 17 had

increases, and 8 and the District of Columbia had no change.

Page 84: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

139

Oil & Gas Extraction Employment,Jan. 2010—June 2013*

*Seasonally adjustedSources: US Bureau of Labor Statistics at http://data.bls.gov; Insurance Information Institute.

156.

415

6.4

156.

715

7.6

158.

715

7.8

158.

015

9.5

160.

016

1.5

161.

216

1.2

163.

116

4.4

166.

6 169.

317

0.1

171.

017

2.5

173.

6 176.

317

8.2

178.

518

0.9

181.

918

3.1

184.

818

5.2

185.

718

6.8

187.

618

8.0

188.

018

8.2

190.

019

1.7

191.

919

3.4

192.

419

2.6

192.

819

2.1

150

155

160

165

170

175

180

185

190

195

200

Jan-

10F

eb-1

0M

ar-1

0A

pr-1

0M

ay-1

0Ju

n-10

Jul-1

0A

ug-1

0S

ep-1

0O

ct-1

0N

ov-1

0D

ec-1

0Ja

n-11

Feb

-11

Mar

-11

Apr

-11

May

-11

Jun-

11Ju

l-11

Aug

-11

Sep

-11

Oct

-11

Nov

-11

Dec

-11

Jan-

122/

30/2

Mar

-12

Apr

-12

May

-12

Jun-

12Ju

l-12

Aug

-12

Sep

-12

Oct

-12

Nov

-12

Dec

-12

Jan-

13F

eb-1

3M

ar-1

3A

pr-1

3M

ay-1

3Ju

n-13

Oil and gas extraction employment is up 22.8%

since Jan. 2010 as the energy sector booms.

Domestic energy production is essential to any robust economic

recovery in the US.

(Thousands)

Page 85: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

$2,000

$3,000

$4,000

$5,000

$6,000

$7,000

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12*

$25

$30

$35

$40

$45

$50Wage & Salary DisbursementsWC NPW

143

Payroll Base* WC NWP

Payroll vs. Workers Comp Net Written Premiums, 1990-2012E

*Private employment; Shaded areas indicate recessions. WC premiums for 2012 are I.I.I. estimate based YTD 2012 actuals.Sources: NBER (recessions); Federal Reserve Bank of St. Louis at http://research.stlouisfed.org/fred2/series/WASCUR ; NCCI; I.I.I.

Continued Payroll Growth and Rate Increases Suggest WC NWP Will Grow Again in 2012; +7.9% Growth in 2011 Was the First Gain Since 2005

7/90-3/91 3/01-11/0112/07-6/09

$Billions $Billions

WC premium volume dropped two years before

the recession began

WC net premiums written were down $14B or 29.3% to

$33.8B in 2010 after peaking at $47.8B

in 2005

+9% in 2012E

Page 86: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

The BIG Question:Where Is the Market Heading?

144

Catastrophes and Other Factors Are Pressuring Insurance Markets

144

New Factor: Record Low Interest Rates Are Contributing to

Underwriting and Pricing Pressures

Page 87: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

INVESTMENTS: THE NEW REALITY

145

Investment Performance is a Key Driver of Profitability

Depressed Yields Will Necessarily Influence Underwriting & Pricing

145

Page 88: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Property/Casualty Insurance Industry Investment Income: 2000–2013*1

$38.9$37.1 $36.7

$38.7

$54.6

$51.2

$47.1 $47.6$49.2

$47.7$45.5

$39.6

$49.5

$52.3

$30

$40

$50

$60

00 01 02 03 04 05 06 07 08 09 10 11 12 13*

Investment Income Fell in 2012 and is Falling in 2013 Due to Persistently Low Interest Rates, Putting Additional Pressure on (Re) Insurance Pricing

1 Investment gains consist primarily of interest and stock dividends..*Estimate based on annualized actual Q1:2013 investment income of $11.385B.Sources: ISO; Insurance Information Institute.

($ Billions)

Investment earnings are running below their 2007

pre-crisis peak

Page 89: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

147

P/C Insurer Net Realized Capital Gains/Losses, 1990-2013:Q1

Sources: A.M. Best, ISO, Insurance Information Institute.

$2.8

8

$4.8

1 $9.8

9

$9.8

2

$10.

81 $18.

02

$13.

02

$16.

21

$6.6

3

-$1.

21

$6.6

1

$9.1

3

$9.7

0

$3.5

2 $8.9

2

-$7.

90

$5.8

5

$7.0

4

$6.2

1

$1.3

8

-$19

.81

$9.2

4

$6.0

0

$1.6

6

-$25

-$20

-$15

-$10

-$5

$0

$5

$10

$15

$20

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 1213:Q1

Insurers Posted Net Realized Capital Gains in 2010, 2011 and 2012 Following Two Years of Realized Losses During the Financial Crisis. Realized Capital

Losses Were the Primary Cause of 2008/2009’s Large Drop in Profits and ROE

($ Billions) Realized capital gains in 2012 were down 12% from 2011

Page 90: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Property/Casualty Insurance Industry Investment Gain: 1994–2013:Q11

$35.4

$42.8$47.2

$52.3

$44.4

$36.0

$45.3$48.9

$59.4$55.7

$64.0

$31.7

$39.2

$53.4$56.2

$53.9

$12.8

$58.0

$51.9$56.9

$0

$10

$20

$30

$40

$50

$60

$70

94 95 96 97 98 99 00 01 02 03 04 05* 06 07 08 09 10 11 12 13:Q1

Investment Gains Are Slipping in 2012 as Low Interest Rates Reduce Investment Income and Lower Realized Investment Gains; The Financial

Crisis Caused Investment Gains to Fall by 50% in 2008

1 Investment gains consist primarily of interest, stock dividends and realized capital gains and losses.* 2005 figure includes special one-time dividend of $3.2B; Sources: ISO; Insurance Information Institute.

($ Billions)

Investment gains in 2012 were approximately 16%

below their pre-crisis peak

Page 91: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

151

U.S. Treasury Security Yields*:A Long Downward Trend, 1990–2013

*Monthly, constant maturity, nominal rates, through May 2013.Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institute.

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

'90 '91 '92 '93 '94 '95 '96 '97 '98 '99 '00 '01 '02 '03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13

Recession2-Yr Yield10-Yr Yield

Yields on 10-Year U.S. Treasury Notes have been essentially below 5% for a full decade.

Since roughly 80% of P/C bond/cash investments are in 10-year or shorter durations, most P/C insurer portfolios will have low-yielding bonds for years to come.

U.S. Treasury security yields

recently plunged to record lows

151

Page 92: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

158

-1.8

%

-1.8

%

-2.0

%

-3.6

%

-3.3

%

-3.3

%

-3.7

%

-4.3

%

-5.2

%

-5.7

%

-7.3%

-1.9

%

-2.1

%

-3.1

%

-8%-7%-6%-5%-4%-3%-2%-1%0%

Perso

nal L

ines

Pvt Pass

Aut

o

Pers P

rop

Comm

ercia

l

Comm

l Auto

Credit

Comm

Pro

p

Comm

Cas

Fidelity

/Sure

ty

Warra

nty

Surplu

s Line

s

Med

Mal

WC

Reinsu

rance

**

Lower Investment Earnings Place a Greater Burden on Underwriting and Pricing Discipline

*Based on 2008 Invested Assets and Earned Premiums**US domestic reinsurance onlySource: A.M. Best; Insurance Information Institute.

Reduction in Combined Ratio Necessary to Offset 1% Decline in Investment Yield to Maintain Constant ROE, by Line*

158

Page 93: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

161

P/C Insurance Industry Combined Ratio, 2001–2013:Q1*

* Excludes Mortgage & Financial Guaranty insurers 2008--2012. Including M&FG, 2008=105.1, 2009=100.7, 2010=102.4, 2011=108.1; 2012:=103.2. Sources: A.M. Best, ISO.

95.7

99.3100.8

106.3

102.4

94.8

101.0

92.6

100.898.4

100.1

107.5

115.8

90

100

110

120Best

Combined Ratio Since 1949 (87.6)

As Recently as 2001, Insurers Paid Out

Nearly $1.16 for Every $1 in Earned

Premiums

Relatively Low CAT Losses, Reserve Releases

Heavy Use of Reinsurance Lowered Net

Losses

Relatively Low CAT Losses, Reserve Releases

Avg. CAT Losses,

More Reserve Releases

Higher CAT

Losses, Shrinking Reserve

Releases, Toll of Soft

Market

Cyclical Deterioration

Lower CAT

Losses Before Sandy

Page 94: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Underwriting Gain (Loss)1975–2013:Q1*

* Includes mortgage and financial guaranty insurers in all years.Sources: A.M. Best, ISO; Insurance Information Institute.

Large Underwriting Losses Are NOT Sustainable in Current Investment Environment

-$55

-$45

-$35

-$25

-$15

-$5

$5

$15

$25

$35

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 1213:Q1

Cumulative underwriting deficit from 1975 through

2012 is $510B

($ Billions)Underwriting

profit in 2013:Q1

totaled $4.6B

High cat losses in 2011 led to the highest

underwriting loss since 2002

Page 95: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

164

2

(2)

(8)

(3)

(7)(10)(10)

(4)

(0)

11

24

1411 9

(5)

(9)

(13)(12)

(10)

(14)(12)

(10)(7) (7)

-$20

-$15

-$10

-$5

$0

$5

$10

$15

$20

$25

$309

2

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

E

14

E

15

E

Pri

or

Yr.

Re

se

rve

Re

lea

se

($

B)

-6

-4

-2

0

2

4

6

8 Imp

ac

t on

Co

mb

ine

d R

atio

(Po

ints

)

Prior Yr. ReserveDevelopment ($B)

Impact onCombined Ratio(Points)

P/C Reserve Development, 1992–2015E

Note: 2005 reserve development excludes a $6 billion loss portfolio transfer between American Re and Munich Re. Including this transaction, total prior year adverse development in 2005 was $7 billion. The data from 2000 and subsequent years excludes development from financial guaranty and mortgage insurance. Sources: A.M. Best, ISO, Barclays Research (estimates).

Page 96: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

172

Performance by Segment

172

Page 97: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Private Passenger Auto Combined Ratio: 1993–2015F

10

1.7

10

1.3

10

1.3

10

1.0

10

9.5

10

7.9

10

4.2

98

.4

94

.3

95

.1

95

.5 98

.3 10

0.3

10

1.3

10

1.0

10

1.9

99

.6

99

.4

98

.6

98

.3

99

.5 10

1.1

10

3.5

80

85

90

95

100

105

110

115

93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12E13F14F15F

Private Passenger Auto Accounts for 34% of Industry Premiums and Remains the Profit Juggernaut of the P/C Insurance Industry

173Sources: A.M. Best (1990-2012E);Conning (2013F-15F); Insurance Information Institute.

Page 98: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

10

9.4

11

0.2

11

8.8

10

9.5 1

12

.5

11

0.2

10

7.6

10

4.1

10

9.7

11

0.2

10

2.5 1

05

.4

91

.1

93

.6

10

4.2

98

.9

10

2.1

10

6.7

10

4.9

10

2.1

10

1.4

10

1.3

10

2.0

11

1.1

11

2.3

12

2.3

90

95

100

105

110

115

120

125

90

91

92

93

94

95

96

97

98

99

00

01

02

03

04

05

06

07

08

09

10

11

12

13

F

14

F

15

F

Co

mm

erc

ial L

ine

s C

om

bin

ed

Ra

tio

*2007-2012 figures exclude mortgage and financial guaranty segments.Source: A.M. Best (1990-2011); Conning (2012-2015F) Insurance Information Institute

Commercial Lines Combined Ratio, 1990-2015F*

Commercial lines underwriting

performance is expected to improve as

improvement in pricing environment persists

177

Page 99: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Commercial Auto Combined Ratio: 1993–2015F

11

2.1

11

2.0

11

3.0

11

5.9

10

2.7

95

.2

92

.9

92

.1

92

.4 94

.3 96

.8 99

.4

98

.0

10

4.6

10

7.1

10

1.7

10

0.3

99

.8

11

8.1

11

5.7

11

6.2

80

85

90

95

100

105

110

115

120

125

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12E 13F 14F 15F

Commercial Auto is Expected to Improve as Rate Gains Outpace Any Adverse Frequency and Severity Trends

178Sources: A.M. Best (1990-2012E);Conning (2012-2015F); Insurance Information Institute.

Page 100: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

General Liability Combined Ratio: 2005–2015F

112.

9

95.1 99

.0

94.2

101.

4

104.

4

105.

8

108.

3

107.

1 110.

8

99.8

80

85

90

95

100

105

110

115

05 06 07 08 09 10 11 12 13F 14F 15F

Commercial General Liability Underwriting Performance Has Been Volatile in Recent Years

Source: Conning Research and Consulting. 180

Page 101: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Workers Compensation Combined Ratio: 1994–2012P

102.

0

97.0 10

0.0

101.

0

112.

6

108.

6

105.

1

102.

7

98.5

103.

5

104.

5 110.

6 115.

0

115.

0

109.

0

121.

7

107.

0

115.

3

118.

2

80

85

90

95

100

105

110

115

120

125

130

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12

Workers Comp Results Began to Improve in 2012. Underwriting Results Deteriorated Markedly from 2007-

2010/11 and Were the Worst They Had Been in a Decade. Sources: A.M. Best (1994-2009); NCCI (2010-2012P) and are for private carriers only; Insurance Information Institute. 185

WC showed a better-than-expected

improvement for private carriers in 2012

Page 102: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Workers Compensation Premium: Second Consecutive Year of IncreaseNet Written Premium

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012p

0

10

20

30

40

50

31.0 31.3 29.8 30.5 29.126.3 25.2 24.2 23.3 22.3

25.0 26.129.2 31.1

34.737.8 38.6 37.6

33.830.3 29.9

32.335.2

31.0 31.329.8 30.5

29.126.3

28.226.9 25.9 25.0

28.6

32.1

37.7

42.3

46.547.8

46.544.3

39.3

34.6 33.836.4

39.6

State Funds ($ B)

Private Carriers ($ B)

Pvt. Carrier NWP growth was +9.0% in 2012, the

best since 2005

$ Billions

Calendar Yearp Preliminary

Source: 1990–20102p Private Carriers, Annual Statement Data, NCCI.1996–2012p State Funds: AZ, CA, CO, HI, ID, KY, LA, MD, MO, MT, NM, OK, OR, RI, TX, UT Annual Statements

State Funds available for 1996 and subsequent

Page 103: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

Workers Comp Rate Changes,2008:Q4 – 2013:Q1

Source: Council of Insurance Agents and Brokers; Information Institute.

-5.5%-4.6%-4.0%-4.6%

-3.7%-3.9%

-5.4%

-3.7%-3.4%

-1.6%

2.6%4.1%

7.5%7.4%8.3%8.1%

9.0%9.8%

-8%

-6%

-4%

-2%

0%

2%

4%

6%

8%

10%

12%

08:Q409:Q109:Q209:Q309:Q410:Q110:Q210:Q310:Q411:Q111:Q211:Q311:Q412:Q112:Q212:Q312:Q413:Q1

WC rate changes have been positive for 8

consecutive quarters, longer than any other

commercial line

(Percent Change)

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Page 104: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

2. SURPLUS/CAPITAL/CAPACITY

200

How Will Large Catastrophe Losses Impact Capacity?

200

Page 105: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

202

Policyholder Surplus, 2006:Q4–2013:Q1

Sources: ISO, A.M .Best.

($ Billions)

$487.1$496.6

$512.8$521.8

$478.5

$455.6

$437.1

$463.0

$490.8

$511.5

$540.7$530.5

$544.8

$559.2 $559.1

$538.6

$550.3

$567.8

$583.5$586.9

$607.7

$570.7$566.5

$505.0$515.6$517.9

$420

$440

$460

$480

$500

$520

$540

$560

$580

$600

$620

06:Q407:Q107:Q207:Q307:Q408:Q108:Q208:Q308:Q409:Q109:Q209:Q309:Q410:Q110:Q210:Q310:Q411:Q111:Q211:Q311:Q412:Q112:Q212:Q312:Q413:Q1

2007:Q3Pre-Crisis Peak

Surplus as of 3/31/13 stood at a record high $607.7B

*Includes $22.5B of paid-in capital from a holding company parent for one insurer’s investment in a non-insurance business in early 2010.

The Industry now has $1 of surplus for every $0.80

of NPW, close to the strongest claims-paying

status in its history.

Drop due to near-record 2011 CAT losses

The P/C Insurance Industry Both Entered and Emerged from the 2012 Hurricane

Season Very Strong Financially.

Page 106: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

203

U.S. INSURANCE MERGERS AND ACQUISITIONS, 2002-2012 (1)

$9,704

$59,925

$14,878

$50,793

$43,022

$50,417

$31,435

$14,373

$46,509

$54,724

$43,152

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

Tra

ns

ac

tio

n v

alu

es

0

100

200

300

400

500

600

Nu

mb

er o

f tran

sa

ctio

ns

($ Millions)

(1) Includes transactions where a U.S. company was the acquirer and/or the target.

Source: Conning proprietary database.

M&A activity has returned to its pre-crisis levels.

Page 107: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

4. RENEWED PRICING DISCIPLINE

211

Evidence of a Broad and Sustained Shift in Pricing

211

Page 108: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

213

-5%

0%

5%

10%

15%

20%

25%

71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 1213

:Q1

Net Premium Growth: Annual Change, 1971—2013:Q1

(Percent)1975-78 1984-87 2000-03

Shaded areas denote “hard market” periodsSources: A.M. Best (historical and forecast), ISO, Insurance Information Institute.

Net Written Premiums Fell 0.7% in 2007 (First Decline

Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3-Year Decline Since 1930-33.

2013:Q1 = 4.1%

2012 growth was +4.3%

Page 109: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

214

P/C Net Premiums Written: % Change, Quarter vs. Year-Prior Quarter

Sources: ISO, Insurance Information Institute.

Sustained Growth in Written Premiums(vs. the same quarter, prior year) Will Continue through 2013

10.2

%15

.1%

16.8

%16

.7%

12.5

%10

.1%

9.7%

7.8%

7.2%

5.6%

2.9%

5.5%

-4.6

%-4

.1%

-5.8

%-1

.6%

10.3

%10

.2% 13

.4%

6.6%

-1.6

%2.

1%0.

0%-1

.9%

0.5%

-1.8

%-0

.7%

-4.4

%-3

.7%

-5.3

%-5

.2%

-1.4

%-1

.3%

1.3% 2.

3%1.

7% 3.5%

1.6%

4.1%

3.8%

3.0% 4.

2% 5.1%

4.8%

4.1%

-10%

-5%

0%

5%

10%

15%

20%

2002

:Q1

2002

:Q2

2002

:Q3

2002

:Q4

2003

:Q1

2003

:Q2

2003

:Q3

2003

:Q4

2004

:Q1

2004

:Q2

2004

:Q3

2004

:Q4

2005

:Q1

2005

:Q2

2005

:Q3

2005

:Q4

2006

:Q1

2006

:Q2

2006

:Q3

2006

:Q4

2007

:Q1

2007

:Q2

2007

:Q3

2007

:Q4

2008

:Q1

2008

:Q2

2008

:Q3

2008

:Q4

2009

:Q1

2009

:Q2

2009

:Q3

2009

:Q4

2010

:Q1

2010

:Q2

2010

:Q3

2010

:Q4

2011

:Q1

2011

:Q2

2011

:Q3

2011

:Q4

2012

:Q1

2012

:Q2

2012

:Q3

2012

:Q4

2013

:Q1

Premium growth in Q1 2013 was up 4.1% over Q1 2012, marking the

12th consecutive quarter of growth

Page 110: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

216

Average Commercial Rate Change,All Lines, (1Q:2004–1Q:2013)

-3.2

%-5

.9%

-7.0

%-9

.4%

-9.7

%-8

.2%

-4.6

% -2.7

%-3

.0%

-5.3

%-9

.6%

-11

.3%

-11

.8%

-13

.3%

-12

.0%

-13

.5%

-12

.9%

-11

.0%

-6.4

%-5

.1%

-4.9

%-5

.8%

-5.6

%-5

.3%

-6.4

%-5

.2%

-5.4

% -2.9

%

2.7

% 4.4

%4

.3%

3.9

%5

.0%

5.2

%

-0.1

% 0.9

%

-0.1

%

-16%

-11%

-6%

-1%

4%

9%

1Q

04

2Q

04

3Q

04

4Q

04

1Q

05

2Q

05

3Q

05

4Q

05

1Q

06

2Q

06

3Q

06

4Q

06

1Q

07

2Q

07

3Q

07

4Q

07

1Q

08

2Q

08

3Q

08

4Q

08

1Q

09

2Q

09

3Q

09

4Q

09

1Q

10

2Q

10

3Q

10

4Q

10

1Q

11

2Q

11

3Q

11

4Q

11

1Q

12

2Q

12

3Q

12

4Q

12

1Q

13

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Source: Council of Insurance Agents & Brokers; Insurance Information Institute

KRW Effect

Pricing as of Q1:2013 was positive for the 8th consecutive

quarter. Gains are likely to continue through 2013.

(Percent)

Q2 2011 marked the last of 30th

consecutive quarter of price declines

Page 111: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

221

Change in Commercial Rate Renewals, by Line: 2013:Q1

Source: Council of Insurance Agents and Brokers; Insurance Information Institute.

Major Commercial Lines Renewed Uniformly Upward in Q1:2013 for the 8th Consecutive Quarter; Property Lines & Workers Comp Leading the Way; Cat

Losses and Low Interest Rates Provide Momentum Going Forward

Percentage Change (%)

5.5% 5.8%6.8%

9.8%

1.3%

4.1% 4.3% 4.6% 4.6%5.4%

0.0%

2.0%

4.0%

6.0%

8.0%

10.0%

12.0%

Su

rety

Bu

sin

ess

Inte

rru

ptio

n

Ge

ne

ral

Lia

bili

ty

Um

bre

lla

Co

mm

erc

ial

Au

to

Co

nst

ruct

ion

D&

O

EP

L

Co

mm

erc

ial

Pro

pe

rty

Wo

rke

rsC

om

p

Workers Comp rate increases are large than any other line, followed

by Property lines

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Page 112: P/C Insurance in the Post-Crisis World: Opportunities and Challenges in U.S. and Texas Markets Insurance Council of Texas Annual Insurance Symposium Austin,

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Thank you for your timeand your attention!

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Insurance Information Institute Online:

244