pc hardware servicing cbc

PC HARDWARE SERVICING The Strengthened Technical-Vocational Education Program


PC Hardware Servicing

INTRODUCTION Computer Hardware Servicing: This course provides an excellent introduction to the IT industry and in-depth exposure to personal computers, hardware, and operating systems in accordance to local industry requirements and standards. Students learn the functionality of various hardware and software components and best practices in maintenance and safety issues. Computer Hardware Servicing provides the following features:

Offers an excellent introduction to the IT industry

Provides interactive exposure to personal computers, hardware, and operating systems

Learn by “doing” – hands-on activities and lab-based learning to become familiar with various hardware and software components and discover best practices in maintenance and safety

Helps develop greater skills and confidence in working with desktop and laptop computers

Prepares students for entry-level as computer technician positions within various environments

New topics covered:

Termination of electrical/electronic components

Computer Hardware Parts Identification

Computer Hardware troubleshooting

Security

Safety and environmental issues

Communication skills

Integrates virtual learning tools to supplement classroom learning and provide an interactive “hands-on” experience

Intended for students pursuing careers in IT and want practical knowledge of how a computer works

Align with

TESDA National Certification Level II


Page

A. COURSE DESIGN ....................................................................................................... i Course Structure ..................................................................................................... ii Course Delivery ...................................................................................................... iv

B. FIRST YEAR LEVEL (Exploratory Subjects) …………………………………………………………… 1 C. SECOND YEAR LEVEL

MODULES

● Application of Quality Standards ....................................................................... 6 ● Usage of Hand Tools .......................................................................................... 10 ● Termination and Connection of Electrical Wiring and Electronics Circuit ......... 15 ● Installation of Computer System and Network ................................................. 22

D. THIRD YEAR LEVEL

MODULES

● Diagnosis and Troubleshooting of Computer System ...................................... 30 ● Configuration of Computer System and Network ............................................. 38

E. FOURTH YEAR

MODULES

● Maintenance of Computer System and Network ............................................. 46

Acknowledgement ........................................................................................................ 54

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COURSE TITLE : COMPUTER HARDWARE SERVICING NOMINAL DURATION : 1224 HOURS QUALIFICATION LEVEL : NC II COURSE DESCRIPTION : This course is designed to enhance the knowledge, skills

and desirable attitude of a computer service technician in accordance with industry standards. It covers the competencies such as: applying quality standards, proper use of hand tools, terminating and connecting of electronic and electrical components, installing, diagnosing and troubleshooting computer networks, configuring and maintaining of computer system and networks. It also includes competencies in workplace communication, team work, safety, use of hand tools, and proper housekeeping.

ENTRY REQUIREMENTS: Students who wish to enroll in the course must:

• have potential/skill as per High School Occupational Interest Inventory (HSOII) results

• possess desirable and healthy attitude towards skill activities

• have passed interview and aptitude test

• submit the following documents:

- Form 138

- Parent consent

- Medical certificate issued by a government physician

- Certificate of good moral character


Unit of Competency

Module Title Learning Outcome No. of Hours

First Year 96

1. Introduce Computer System

1. Introducing Computer System

1.1. Introduce the computer system.

1.2. Identify the computer parts and its peripherals.

1.3. Maintain computer system

16 hrs

70 hrs

10 hrs

Second Year 388

1. Apply Quality

Standard

1. Applying Quality

Standard

1.1. Assess quality of received

materials. 1.2. Assess own work. 1.3. Validate one’s work for

quality improvement.

6 hrs. 6 hrs. 8 hrs.

2. Use of Hand

Tools

2. Using Hand Tools

2.1. Plan and prepare for task

to be undertaken. 2.2. Prepare hand tools. 2.3. Use appropriate hand tools

and test equipment. 2.4. Maintain hand tools.

6 hrs. 20 hrs. 36 hrs. 20 hrs.

3. Terminate

and Connect Electrical Wiring and Electronic Circuit

3. Terminating and

Connecting of Electrical Wiring and Electronics Circuit

3.1. Plan and prepare for

termination and/or connection of electrical wiring and electronic circuit.

3.2. Terminate and/or connect electrical wiring and electronic circuit.

3.3. Test termination and/or connection of electrical and electronic circuit.

47 hrs. 50 hrs. 97 hrs.

4. Install

Computer System and

4. Installing of

Computer System and Network

4.1. Plan and prepare for

installation. 4.2. Install equipment, or

20 hrs. 60 hrs


Network

device and system. 4.3. Conduct validation and

testing.

17 hrs.

Third Year 388

1. Diagnose and

Troubleshoot Computer System

1. Diagnosing and

Troubleshooting of Computer System

1.1. Formulate plans and

prepare for diagnostic procedure for computer system.

1.2. Identify computer faults and other defects.

1.3. Replace and provide remedies for the defective computer parts.

1.4. Test repaired computer system.

40 hrs. 50 hrs. 50 hrs. 54 hrs.

2. Configure


2. Configuring of


2.1. Arrange plan and prepare

for configuration task. 2.2. Configure the computer

system and network. 2.3 Analyze and try-out

configured computer system and network.

20 hrs. 144 hrs. 30hrs.

Fourth Year 388

1. Maintain


1. Maintaining of


1.1. Plan and prepare

maintenance procedures. 1.2. Maintain computer system

and network. 1.3. Inspect and test computer

system and network.

100 hrs 188 hrs 100hrs


Modular Self-Paced Learning

Demonstration

Lecture

Group discussion

Role playing RESOURCES:

EQUIPMENT & ACCESSORIES TOOLS MATERIALS

Computer with peripherals

Computer tables and chair (ergonomic)

LAN Card

UPS

Server

24-Port Hub

Modem

Fax Machine

PC Video Camera

USB External CD Writer

USB External Zip Drive

USB Scanner

USB Printers

USB Flash Drive

Screwdriver (standard)

Screwdriver (Philips)

Long Nose Pliers

Mechanical Pliers

Allen Wrench

Electronic Tester

Crimping Tools

Soldering Iron (30 watts)

De-soldering Tool

Lead (60:40)

Wire Stripper

LAN Tester

Anti-static Wrist Strap

Device Drivers/Installers

Software Applications

Network OS Software

RJ 45

UTP Cat 5 Cable

Contact Cleaner

Learning Materials

Motherboard’s Manual and Installer

Video Device Driver Installer

Sound Device Driver Installer

Computer Book, PC Magazines and Journals

Schematic/Block Diagram

QUALIFICATION OF TEACHER:

Must be a holder of Computer Hardware Servicing NCII or equivalent available qualification

Must have completed Training Methodology II (TM II)*

Must be physically and mentally fit

Must have at least two years relevant job/industry experience*

Must be a civil service eligible or with appropriate professional license issued by the Professional Regulatory Commission (for government position).

* Optional: only when required by hiring institution

AS PER TESDA RESOLUTION NO. 2004-03

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FIRST YEAR

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UNIT OF COMPETENCY : INTRODUCE COMPUTER SYSTEM MODULE TITLE : INTRODUCING COMPUTER SYSTEM MODULE DESCRIPTION : This module covers the knowledge, skills and attitude

required in introducing of computer hardware servicing. The module also includes skills enhancement in identifying and using computer parts, using basic tools and maintaining computers.

NOMINAL DURATION : 96 Hours

SUMMARY OF LEARNING OUTCOMES: Upon completion of this module, the student should be able to:

LO1. identify Essential Computer Components. LO2. identify of computer parts and peripherals. LO3. maintain Personal Computer.

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LO1. ESSESNTIAL COMPUTER COMPONENTS

ASSESSMENT CRITERIA:

1. Essential computer components are identified. 2. Characteristics of hardware, software and peopleware are identified. 3. Relationship of hardware and software in a computer system are distinguished.

CONTENTS:

Identifying Essential components of a computer system

Differentiating hardware, soft ware and peopleware

CONDITION:

The following resources are needed in this learning outcome:

Instructional videos

Personal computers

METHODOLOGIES:

Group discussion

Lecture

Multimedia presentation

Film showing

ASSESSMENT METHODS:

Oral questioning

Demonstration

Written examination

LO2. IDENTIFICATION OF COMPUTER PARTS/PERIPHERALS

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ASSESSMENT CRITERIA

1. Appropriate personal protective equipment are identified, used and checked based on the standard procedures.

2. Appropriate tools are used according to standard safety procedure. 3. Identification of the different computer parts is identified. 4. Characteristics and functions of each computer component are identified. 5. Safety precautions are observed at all times.

CONTENTS

Identifying and using personal protective equipment

Identify and using basic hand tools

Identifying and using hardware components and peripherals

CONDITION



Personal computers

Personal protective equipment

OHS policies

METHODOLOGIES:

Group discussion

Lecture


Film showing

Demonstration

ASSESSMENT METHODS:

Oral questioning

Demonstration

Written examination

LO3 PREVENTIVE MAINTENANCE PROCEDURES

ASSESSMENT CRITERIA

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1. Appropriate personal protective equipment are identified, used and checked

based on the standard procedures. 2. Computer normal function is checked based on correct operation and safety. 3. Periodic maintenance of the equipment is performed following the

manufacturer’s requirements. 4. Safety precautions are observed at all times.

CONTENTS

Identifying and using Periodic maintenance scheme

Inspecting and cleaning of computer systems

CONDITION



Personal computers

Maintenance Guide

METHODOLOGIES:

Group discussion

Lecture


Laboratory activity

ASSESSMENT METHODS:

Oral questioning

Demonstration

Written examination

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SECOND YEAR

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UNIT OF COMPETENCY : APPLY QUALITY STANDARDS MODULE TITLE : APPLYING OF QUALITY STANDARDS MODULE DESCRIPTION : This module covers the knowledge, skills and attitude

required in a workplace. This module also includes enhancement of skills for the application of safety procedures, standards and processes.

NOMINAL DURATION : 20 Hours QUALIFICATION LEVEL : NC II


LO1. assess condition of received equipment. LO2. assess own work. LO3. validate one’s work for quality improvement.

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LO1. ASSESS CONDITION OF RECEIVED EQUIPMENT


1. Work instruction is obtained and work is carried out in accordance with the standard operating procedures.

2. Received materials are checked based on the workplace standards and specifications.

3. Faulty materials related to work are identified and isolated. 4. Faults and any identified causes are recorded and/or reported to the concerned

person-in-authority in accordance with the workplace procedures. 5. Faulty materials are replaced in accordance with workplace standard

operating procedures (SOP). 6. Safety precautions are observed at all times.

CONTENTS:

Characterizing of material’s software and hardware used in specified project/works

Identifying and reporting faults

CONDITION:



Manufacturer’s instruction manual

Customer requirements

Forms

METHODOLOGIES:

Group discussion

Interaction

Lecture


ASSESSMENT METHODS:

Oral questioning

Demonstration

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LO2. ASSESS OWN WORK

ASSESSMENT CRITERIA

1. Work performance is documented in accordance with workplace procedures. 2. Completed work is checked against workplace standards. 3. Errors are identified and corrected. 4. In case of deviations from specific quality standards causes are documented and

reported in accordance with the workplace’s standard operating procedures.

CONTENTS

Identifying types of work-related errors

Observing workplace procedures

Specifying quality standards for:

Materials

Hardware

Final product

Production process

Customer service

CONDITION





Forms

METHODOLOGIES:

Group discussion

Interaction

Lecture


ASSESSMENT METHODS:

Oral questioning

Demonstration

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LO3. VALIDATE ONE’S WORK FOR QUALITY IMPROVEMENT


1. Work is carried out in accordance with process improvement procedures. 2. Performance of operation or quality of service is monitored to ensure customer

satisfaction.

CONTENT:

Checking quality output and procedures

Identifying quality improvement processes

CONDITION:





Forms

METHODOLOGIES:

Group discussion

Interaction

Lecture

Multimedia presentation ASSESSMENT METHODS:

Oral questioning

Demonstration

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UNIT OF COMPETENCY : USE HAND TOOLS MODULE TITLE : USING HAND TOOLS MODULE DESCRIPTION : This module covers the knowledge, skills and attitude

required in proper handling and maintenance of tools. NOMINAL DURATION : 77 Hours QUALIFICATION LEVEL : NC II


LO1. plan and prepare the task to be undertaken. LO2. prepare hand tools. LO3. use appropriate hand tools and test equipment. LO4. maintain hand tools.

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LO1. PLAN AND PREPARE TASKS TO BE UNDERTAKEN


1. Tasks to be undertaken are properly identified. 2. Appropriate hand tools are identified according to the task requirements. 3. Selection of tools is according to the task requirements.

CONTENTS:

Identifying different types and uses of hand tools

Applying safety requirements in handling tools.

CONDITION:


Dust mask/goggles

Gloves

Apron/coverall

Hand tools

METHODOLOGIES:

Group discussion

Interaction

Lecture


ASSESSMENT METHODS:

Oral questioning

Demonstration

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LO2. PREPARE HAND TOOLS


1. Appropriate hand tools are checked for proper operation and safety. 2. Unsafe or faulty tools are identified and marked for repair according to standard

operating procedures. 3. Safety precautions are observed all times.

CONTENTS:

Operating hand tools properly

Applying safety requirements in handling tools

CONDITIONS:


Dust mask/Goggles

Gloves

Apron/coverall

Hand tools

METHODOLOGIES:

Group discussion

Interaction

Lecture


ASSESSMENT METHODS:

Oral questioning

Demonstration

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LO3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPMENT

ASSESSMENT CRTERIA:

1. Tools are used according to tasks undertaken. 2. All safety procedures in using tools are observed at all times and appropriate

personal protective equipment (PPE) is used. 3. Malfunction, accidental or unusual events are reported to the teacher/trainer.

CONTENT:

Using tools base on the function and operation of tools

Identifying common defects/faults of tools

CONDITIONS:


Dust mask

Gloves

Apron/coverall

Hand tools

METHODOLOGIES:

Group discussion

Interaction

Lecture


ASSESSMENT METHODS:

Oral questioning

Demonstration

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LO4. MAINTAIN HAND TOOLS


1. Tools are properly handled to avoid damage. 2. Routine maintenance of tools is undertaken according to standard operating

procedures, principles and techniques. 3. Tools are stored safely in appropriate locations in accordance with

manufacturer’s specifications or standard operating procedures.

CONTENT:

Maintaining tools

Storing of tools

Complying with the manufacturer’s specifications

CONDITIONS:


Goggles

Gloves

Apron/coverall

Hand tools

METHODOLOGIES:

Group discussion

Interaction

Lecture


ASSESSMENT METHODS:

Oral questioning

Demonstration

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UNIT OF COMPETENCY : TERMINATE AND CONNECT ELECTRICAL WIRING AND

ELECTRONIC CIRCUIT MODULE TITLE : TERMINATING AND CONNECTING ELECTRICAL WIRING

AND ELECTRONIC CIRCUIT MODULE DESCRIPTION : This module covers the knowledge, skills and attitude

required to terminate and connect electrical wiring and electronics circuit.



LO1. plan and prepare for termination/connection of electrical wiring/electronic circuit.

LO2. terminate/connect electrical wiring/electronic circuit. LO3. test termination/connections of electrical wiring/electronics circuit.

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LO1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF ELECTRICAL WIRING/ELECTRONICS CIRCUIT


1. Materials are checked according to specifications and tasks. 2. Appropriate tools and equipment are selected according to task requirements. 3. Task is planned to ensure that OHS guidelines and procedures are followed. 4. Electrical and electronics circuits are correctly prepared for

connecting/terminating are in accordance with instructions and worksite procedures.

CONTENTS:

Using proper/appropriate tools

Testing and measuring DC circuits

Using semi conductor devices and circuit

Applying OH & S principles and responsibility

CONDITIONS:


Goggles/dust mask

Gloves

Apron/coverall

Soldering lead

Cables

Wires

Pliers

Cutters

Screwdrivers

Soldering iron

Multi-tester

Brackets

Clamps

METHODOLOGIES:

Group discussion

Interaction

Lecture


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ASSESSMENT METHODS:

Oral questioning

Demonstration

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LO2. TERMINATE/CONNECT ELECTRICAL WIRING/ELECTRONICS CIRCUIT


1. Safety procedures in using tools are properly observed at all times and appropriate personal protective equipment is used.

2. All work safety is in accordance with the workplace and standard procedures. 3. Appropriate range of methods in termination/connection is used according to

specifications, manufacturer’s requirements and safety. 4. Correct sequence of operation is followed per SOP. 5. Accessories used are adjusted, if necessary. 6. Confirm termination/connection is undertaken in accordance with job

specifications

CONTENTS:

Performing and applying the following:

Soldering

Electrical theory

Single phase AC principles

Test and measurement of AC circuits

Wiring techniques

CONDITIONS: The following resources are needed in this learning outcome:

Goggles

Gloves

Apron/coverall

Soldering lead

Cables

Wires

Pliers

Cutters

Screwdrivers

Soldering iron

Multi-tester

Brackets

Clamps

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METHODOLOGIES:

Group discussion

Interaction

Lecture


ASSESSMENT METHODS:

Oral questioning

Demonstration

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LO3. TEST TERMINATION/CONNECTIONS OF ELECTRICAL WIRING/ ELECTRONICS CIRCUITS


1. Testing of all completed termination/connections of electrical wiring/electronics circuits is conducted for compliance with specifications and regulations using appropriate procedures and equipment.

2. Wiring and circuits are checked using specified testing procedures. 3. Accidental events or conditions are responded to in accordance with established

procedures.

CONTENT:

Using test instruments/equipment

Identifying and using AC/DC power supplies

CONDITIONS


Goggles

Gloves

Apron/coverall

Soldering lead

Cables

Wires

Pliers

Cutters

Screwdrivers

Soldering iron

Multi-tester

Brackets

Clamps

METHODOLOGIES:

Group discussion

Interaction

Lecture


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ASSESSMENT METHODS:

Oral questioning

Demonstration

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UNIT OF COMPETENCY : INSTALL COMPUTER SYSTEM AND NETWORK MODULE TITLE : INSTALLING COMPUTER SYSTEM AND NETWORK MODULE DESCRIPTION : This module covers the knowledge, skills and attitude

required in installing, assembling and testing computers and common peripherals.



LO1. plan and prepare for installation.

LO2. install equipment, devices and systems.

LO3. conduct validation and testing.

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LO1. PLAN AND PREPARE FOR INSTALLATION


1. Installation procedures are properly planned in accordance to the requirement of OH&S policies and procedures.

2. Location of necessary devices/systems is determined relating to job requirements.

3. Appropriate tools, equipment and testing devices are identified based on OH&S are identified.

4. Strict impositions of material specifications are followed. 5. Approval of laboratory teachers is emphasized in line with planned procedures. 6. Unavoidable circumstances related to preparatory works are enumerated and

given priority.

CONTENTS:

Observing OH&S policies and procedures

Using and testing tools, materials and equipment

Applying configuration and computer systems and network’s hardware

Applying systematic inspection and specific testing procedures

Identifying different types of computers

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CONDITIONS:


EQUIPMENT & ACCESSORIES

TOOLS MATERIALS

Computer with Peripherals


LAN Card

UPS

Server

24 Port-Hub

Modem

Fax Machine

PC Video Camera

USB External CD writer


USB Scanner

USB Printers

USB Flash Drive



Long Nose Pliers

Mechanical Pliers

Allen Wrench

Multi- Tester

Crimping tools


De-soldering Tool

Lead ( 60 : 40 )

Wire Stripper

LAN Tester




Network OS software

RJ 45 Connector

UTP Cat 5 Cable

Contact Cleaner

Learning Materials



Sound Driver Installer

Computer Book, PC Magazines and Journals


METHODOLOGIES:

Viewing multimedia presentation (presentation software, instructional video materials)

Group discussion/brainstorming

Demonstration

Discovery approach

ASSESSMENT METHODS:

Hands-on

Written examination

Oral questioning

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LO2. INSTALL EQUIPMENT/DEVICES/SYSTEM


1. Standard procedures for OH&S in installing devices/systems are followed. 2. Operating system/devices are installed according to workplace standard. 3. Modification and innovation of devices/systems are done during installation with

the consent of the client. 4. Installations and assembly of the devices/systems are carried out in consonance

with the unit of specification. 5. Unplanned events or conditions are carried out following the unit of specification

and procedures. 6. Approval obtained before any contingencies are implemented based on

established procedure. 7. Standard testing procedure is strictly followed for the newly installed

device/system.

CONTENTS: Using personal protective equipment Installing computer operating systems Using application packages and application programs Using peripheral devices Using multimedia systems Installing computer hardware Configuring Local Area Networks (LANs) systems Identifying computer symptoms and diagnosis

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CONDITIONS:



TOOLS MATERIALS



Internet

UPS

Server

Hub – 24 Port

Modem

Fax Machine

PC Video Camera



USB Scanner

USB Printers

USB Flash Drive



Long nose Pliers

Mechanical Pliers

Allen Wrench

Electronic Tester

Crimping Tool


De-soldering Tool

Lead (60:40)

Wire Stripper

LAN Tester




Network OS Software

RJ 45 Connector

UTP Cat 5 Cable

Contact Cleaner

Learning Materials




Computer book, PC Magazines and Journals


METHODOLOGIES:

Lecture-demonstration

Self-paced instruction

Group discussion

ASSESSMENT METHODS:

Hands-on

Observation

Demonstration

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LO3. CONDUCT VALIDATION AND TESTING


1. OH&S policies are strictly followed resulting to no lost time injury. 2. Specified testing procedures for circuit and system are carried out. 3. Installed devices/systems are protected against loss\or damage in accordance

with established standard. 4. Approval of laboratory teacher is confirmed before any validation or testing is

employed. 5. Installation proceedings, devices/systems test which conform to specified

requirements are followed. 6. Device system identified to cause malfunction of the system is removed, tested

and returned to pretest condition in accordance with the established procedures. 7. Final inspection, testing and validation are undertaken to ensure quality

performance of the system. 8. Documentation of the performed job is submitted to a laboratory teacher

following the format given.

CONTENTS:

Following testing procedures

Performing cable troubleshooting

Using diagnostic software

Installing device drivers

Installing peripherals, network devices and other I/O devices

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CONDITIONS:

The following resources are needed in carrying out this learning module:


TOOLS MATERIALS



Internet

UPS

Server

24 Port Hub

Modem

Fax Machine

PC Video Camera

USB External CD writer


USB Scanner

USB Printers

USB Flash Drive



Long nose Pliers

Mechanical Pliers

Allen Wrench

Electronic Tester

Crimping Tool


De-soldering Tool

Lead (60:40)

Wire Stripper

LAN Tester



Software applications

Network OS software

RJ 45

UTP Cat 5 Cable

Contact Cleaner

Learning Materials




Computer book, PC Magazines and Journals


METHODOLOGIES:

Lecture-demonstration

Self-paced instruction

Group discussion

ASSESSMENT METHODS:

Hands-on

Direct observation

Demonstration

Oral questioning

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THIRD YEAR

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UNIT OF COMPETENCY : DIAGNOSE AND TROUBLESHOOT COMPUTER SYSTEM MODULE TITLE : DIAGNOSING AND TROUBLESHOOTING OF COMPUTER

SYSTEM MODULE DESCRIPTION : This module covers the knowledge, skills and attitude

required to diagnose and troubleshoot computer system. NOMINAL DURATION : 194 Hours QUALIFICATION LEVEL : NC-II

SUMMARY OF LEARNING OUTCOMES: At the end of this module the student should be able to:

LO1. formulate plans and prepare for diagnostic procedures for computer system. LO2. diagnose computer faults and other defects of computer system. LO3. replace and provide remedies for defective computer parts. LO4. test-run the computer system.

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LO1. FORMULATE PLANS AND PREPARE FOR DIAGNOSTIC PROCEDURES FOR THE COMPUTER SYSTEM


1. Plans and proceedings that are based to the job requirements are formulated. 2. OH&S policies are carried out along with the job requirements. 3. Coordination with the teacher concerned and the client is taken into

consideration before any implementation is carried out. 4. Required materials for the job are obtained and validated against the

requirements of the task. 5. Appropriate tools, equipment and testing devices are request following the

proper operation and safety. 6. Computer system network defects are confirmed against job requirements.

CONTENTS:

Troubleshooting manual for PC’s.

Applying OH&S policies and procedures

Identifying and using different Tools and equipment, testing devices and materials.

Troubleshooting computer system network.

CONDITIONS: The following resources are needed in this learning outcome:


TESTING DEVICES/ TOOLS MATERIALS

Server

Computer Peripherals

Desktop Computer

Glasses

Mask

Gloves

Antistatic Wrist Strap

USB Flash Drive

Multi-Tester

Diagnostic Software

Appropriate Software

Assorted Pliers

Assorted Screw Drivers

Soldering Gun/Iron

Allen Key

RJ 45 Connector

Adaptors

Bus Wires and Cables

Appropriate software

Computer storage Media

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METHODOLOGIES:

Group discussion

Discovery approach

Peer group tutoring

Lecture with demonstration

Illustrative laboratory discussion

ASSESSMENT METHODS:

Pen and paper method (formative test)

Question-and-answer method (oral defense)

Performance test

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LO2. IDENTIFY COMPUTER FAULTS AND OTHER DEFECTS


1. Approved personal protective equipment is used. 2. Standard procedures for fault and problems diagnosis are performed according

to requirements. 3. Emergency procedures are put under control in accordance with the established

procedure. 4. Accidental events or conditions are responded to according to the established

standard operating procedures.

CONTENTS:

Using personal protective equipment.

Applying personal computer troubleshooting guide

Preparing an accident report

CONDITIONS:




Server


Desktop Computer

Glasses

Mask

Gloves


USB Flash Drive

Multi-Tester

Diagnostic Software


Assorted Pliers


Soldering Gun/Iron

Allen Key

RJ 45 Connector

Adaptors



Computer Storage Media

METHODOLOGIES:

Group discussion

Discovery approach

Peer group tutoring



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ASSESSMENT METHODS:



Performance test

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LO3. REPLACE AND PROVIDE REMEDIES FOR DEFECTIVE COMPUTER PARTS


1. Necessary corrections and improvements or adjustments are executed with the approval of the client and the teacher in-charge.

2. Defective components/parts are discarded in compliance to environmental laws and regulations.

3. Accidental events or conditions are responded to according to the established standards and procedures.

4. Equipment needed are checked based on OH&S standards.

CONTENTS:


Replacing component or parts properly.

Adjusting, modifying and upgrading computer parts.

CONDITIONS:




Server


Desktop Computer

Goggles/Glasses

Mask

Gloves


Multi-Tester


Assorted Pliers


Soldering Gun/Iron

Allen Key

RJ-45 Connectors

Adaptors




METHODOLOGIES:

Group discussion

Discovery approach

Peer group tutoring



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ASSESSMENT METHODS:



Performance test

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LO4. TEST RUN THE COMPUTER SYSTEM


1. Validation of performed task is executed ensuring safe operation. 2. Accidental events or conditions are responded to according to established

standards and procedures. 3. An accomplishment report is submitted to the teachers concerned in compliance

with the subject requirements.

CONTENTS:

Testing computer system

Enumerating unpredicted events

Preparing an accomplishment report

CONDITIONS:




Server


Desktop Computer

Magnifying Glass


USB flash Drive

Multi-Tester


Assorted Pliers


Soldering Gun/Iron

RJ-45 Connectors

Adaptors



Storage media

Cable Tie

METHODOLOGIES:

Group discussion

Discovery approach

Illustrative laboratory talk

Interactive approach

ASSESSMENT METHODS:



Performance test

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UNIT OF COMPETENCY : CONFIGURE COMPUTER SYSTEM AND NETWORK MODULE TITLE : CONFIGURING COMPUTER SYSTEM AND NETWORK MODULE DESCRIPTION : This module covers the knowledge, skills and attitude

required to configure computer system and network. NOMINAL DURATION : 194 Hours QUALIFICATION LEVEL : NC-II

SUMMARY OF LEARNING OUTCOMES: At the end of this module, the student should be able to:

LO1. arrange plan and prepare for configuration task. LO2. configure computer system. LO3. analyze and tryout the configured computer system and network.

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LO1. ARRANGE, PLAN AND PREPARE FOR CONFIGURATION TASK


1. Laboratory teacher’s instruction in identifying computer system network to be configured is reviewed.

2. Configuration plan is prepared, organized, and followed based on the job requirements.

3. Performance of computer system network for configuration purposes is validated along with its specification.

4. Appropriate materials for the task are used based on OH&S standards. 5. Tools, equipment, and testing devices needed are checked based on OH&S

standards.

CONTENTS:


Preparing computer system and networks.

Using appropriate materials

Using tools and testing devices

CONDITIONS:

The following resources are needed in this learning module:


Computer with peripherals

Computer table and chair

LAN cards

UPS

Server

24-Port Hub

Modem

Fax Machine

PC video Camera


USB External ZIP Driver

USB Scanner

USB Printer

Flash Disk/Driver

Set of Screw Drivers

Set of Pliers

Soldering Iron/Gun

Multi-Tester

Magnifying Glass

Safety Apparel Suit

Anti-Static Wrist Strap

Tweezer

Mini-vacuum Cleaner

Connectors

Adaptors

Wires and Cables



Reference Book

Manuals

Cable tie

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METHODOLOGIES:

Group discussion

Discovery approach

Peer group tutoring



ASSESSMENT METHODS:



Performance test

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LO2. CONFIGURE COMPUTER SYSTEM


1. Imposition of OH&S policies is followed in selecting personal protection gadgets. 2. Manufacturer’s instruction manual is followed for normal system network

operation. 3. Diagnostic SOP for the purpose of troubleshooting is followed strictly. 4. Synchronization with the SOP of configuration system and network configuration

is performed. 5. Accidental events are prioritized based on OH&S.

CONTENTS:

Using personal protective equipment

Complying manufacturer’s instruction guide

Identifying common faults and problems of computers

Applying SOP in computer network system configuration

Securing accidental events checklist

CONDITIONS:



TOOLS MATERIALS


Computer Table and Chair

LAN cards

UPS

Server

24-Port Hub

Modem

Fax Machine

PC Video Camera


USB External Zip Driver

USB scanner

USB printer

Flash disk/driver


Set of Pliers

Soldering Iron/Gun

Multi-Tester

Anti-Static Wrist Strap

RJ-45 Connectors

Adaptors

Wires and Cables



Reference Book

Manuals

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METHODOLOGIES:

Group discussion

Discovery approach

Peer group tutoring



ASSESSMENT METHODS:



Performance test

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L03. ANALYZE AND TRYOUT THE CONFIGURED COMPUTER SYSTEM


1. Another round of inspection and test following the specified manufacturer’s instruction is carried out.

2. Safe operation of the computer network and system is assured and guaranteed to be 100%.

CONTENTS:

Applying standard operating procedure in computer network system configuration

Reporting accomplishments

CONDITIONS:



TOOLS MATERIALS


Computer Table and Chair

LAN cards

UPS

Server

24-Port Hub

Modem

Fax Machine

PC Video Camera


USB External driver

USB Scanner

USB Printer

Flash Disk/Driver


Set of Pliers

Soldering Iron/Gun

Multi-Tester

Anti-Static Wrist strap

Magnifying Glass

RJ-45 Connectors

Adaptors

Wires and Cables



Reference book

Manuals

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METHODOLOGIES:

Group discussion

Discovery approach

Peer group tutoring



ASSESSMENT METHODS:



Performance test

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FOURTH YEAR

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UNIT OF COMPETENCY : MAINTAIN COMPUTER SYSTEM AND NETWORK MODULE TITLE : MAINTAINING COMPUTER SYSTEM AND

NETWORK MODULE DESCRIPTION : This module covers the knowledge, skills and

attitude required to maintain computer system and networks.

NOMINAL DURATION : 388 Hours QUALIFICATION LEVEL : NC-II

SUMMARY OF LEARNING OUTCOMES: At the end of this module, the student should be able to:

LO1. plan and prepare maintenance procedures. LO2. maintain computer system and network. LO3. inspect and test computer system and network.

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LO1. PLAN AND PREPARE MAINTENANCE PROCEDURES


1. Requirement for planning and preparing for maintenance task is organized.

2. Execution of OH&S policies are carried out along with the task. 3. Computer system to be maintained is checked in accordance to task

specification and requirements. 4. Proper tools, equipment and testing devices for maintenance purposes

are obtained and checked against correct operation and safety. 5. Computer system and network to be maintained are identified based on

the teachers instructions.

CONTENTS:

Organizing maintenance plan

Applying OH&S policies and procedures

Identify computer system and network

Identifying tools, equipment and testing device.

CONDITIONS:



Server


Desktop Computers

OH&S Guidelines

Philippine Environmental protection Standards

Monitors

Motherboard

Power Supply

Network Device and Cablings

Hubs

Switches

LAN Cards

Printers and scanners

Router

USB Flash Drive

Digital Multi-Tester

Wire Stripper with Cutter

Pliers (assorted)

Screw Drivers (assorted)

Soldering Iron/Gun

De-soldering Tool

Flashlight

Tweezers

Mirror


LAN tester

Crimping Tools

Software Installers

Work Bench

Magnifying Glass

Disk Installers

Disks Drivers

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METHODOLOGIES:

Group discussion

Interaction

Field trips

Simulations

ASSESSMENT METHODS:

Interview/questioning

Observation

Formative test

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LO2. MAINTAIN COMPUTER SYSTEM AND NETWORKS


1. Appropriate personal protective equipment are identified, used and checked based on the standard procedures.

2. Computer normal function is checked based on correct operation and safety.

3. Periodic maintenance of the equipment is performed following the manufacturer’s requirements.

4. Established procedures were followed in case of repair and parts replacements.

5. Accidental events or conditions are responded to in accordance with the established standards.

6. Safety precautions are observed at all times.

CONTENTS:

Applying personal protective equipment

Preparing periodic maintenance scheme

Removing viruses from infected machines

Inspection and cleaning

CONDITIONS:



TOOLS MATERIALS

Server

Computer peripherals

Desktop computers

OH&S guidelines

Philippine environmental protection standards

Monitors

Motherboard

Power Supply

Network Device and cablings

Switches 24 Port

LAN Cards

Printers and Scanners

USB Flash Drive

Protective Eye Wear



Pliers (assorted)


Soldering Iron/Gun

De-soldering Tool

Flashlight

Tweezers

Mirror


LAN Tester

Crimping Tools

Software Installers

Maintenance Bench

Compact disks

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METHODOLOGIES:

Group discussion

Interaction

Field trips

Simulations

ASSESSMENT METHODS:


Observation

Portfolio method

Formative test

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LO3. INSPECT AND TEST COMPUTER SYSTEM AND NETWORKS


1. Final inspection of the device is instituted to ensure task perfection. 2. Validation of computer system is performed to ensure 100% operation. 3. Laboratory management and maintenance is observed according to

company standard. 4. Accomplishment report is delivered to teacher concern after finishing the

task.

CONTENT:

Using computer service manual testing procedures

Applying application of quality standards

Performing work site maintenance practices

Reporting accomplishments

CONDITIONS:



TOOLS MATERIALS

Server


Desktop Computers

OH&S Guidelines

Philippine Environmental Protection Standards

Monitors

Motherboard

Power supply

Network Device and Cablings

Switches 24-port

LAN cards

Printers and Scanners

USB flash drive

Protective Eye Wear



Pliers (assorted)


Soldering Iron/Gun

De-soldering Tool

Allen Key .05-.25

Flashlight

IC insertion/extraction tool

Sharp Pointed Tweezers

Mirror

RS-232 Pin Insertion/ Extraction Tool


LAN Tester

Crimping Tools

Compact Disks

Software Installers

Maintenance Bench

Goggles/Glasses

Dust Mask

Gloves

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METHODOLOGIES:

Group discussion

Interaction

Field trips

Simulations

ASSESSMENT METHODS


Observation

Formative test

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The Department of Education (DepEd) - Central Office through the Technical-

Vocational Education Task Force (TVETF), wishes to extend its gratitude and

appreciation to the Technical Education and Skills Development Authority (TESDA)

and all the curriculum writers for sharing their time and expertise in the

development of a Competency-Based Curriculum for PC Hardware Servicing for the

benefit of the students of Regional ICT Tech-Voc High Schools in the country.

Content Writers: JOSELITO H. ZAPANTA Gen. Mariano Alvarez Technical HS JOEL L. BAGASOL Sanchez Mira School of Arts and Trades SHERWIN MEDRANO San Pedro Relocation Center NHS JETHRO I. CAMPOS Community Vocational High School MARVIN T. RETUTAL Luciano Millan Memorial SAT ESM Writers: TERESITA P. TANAEL Gen. Mariano Alvarez Technical HS GEMMA VALLARTA San Pedro Relocation Center NHS FRANCIS JAVIER Muntinlupa Business High School

Resource Persons: EDWARD M. DELA ROSA Sr. TESD Specialist TESDA – QSO Central Office Taguig City ROSENDO R. RAFAEL Sr. TESD Specialist TESDA – QSO Central Office Taguig City VICTORIO N. MEDRANO Principal IV San Pedro Relocation Center NHS San Pedro, Laguna

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