paymentwall - why intercultural competences & diverse perspectives are critical for success?
DESCRIPTION
Jon Wintermeyer Business Development Manager at Paymentwall spoke at SocialityRocks! in San Francisco how best to take a company global.TRANSCRIPT
![Page 1: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/1.jpg)
Why Intercultural Competences & diverse perspec7ves are cri7cal for
success?
Jon Wintermeyer, Business Development Manager
![Page 2: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/2.jpg)
The Number One Digital Payments Pla;orm 70+ Employees in 5 Global Offices
Over 20 Languages Spoken Employees from 15+ different countries
100+ Payment OpLons Established in 2010 Merchants in over 150 countries
Paymentwall
![Page 3: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/3.jpg)
In the Beginning…
Start in markets You know best
Think Big
Hire the right people
![Page 4: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/4.jpg)
Successful in one market already? Time to expand…
![Page 5: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/5.jpg)
AAacking New Markets
Cross Cultural Employees
Scaling operations
Identify Opportunities
![Page 6: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/6.jpg)
You are taking your company global. What now? How do I best use all my
employees?
![Page 7: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/7.jpg)
Leverage Diversity for Growth
Building your Team
Surprising Results
Provide Unique Perspectives
![Page 8: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/8.jpg)
Local Employees
Understanding Local needs
Attract Diverse Talent
Grow Human Capital
Local Support
![Page 9: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/9.jpg)
Some examples of what to do…and what not to do…
![Page 10: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/10.jpg)
Google – Global Powerhouse
Number One
Offices in 40+ countries
Free Services
Internal Groups to promote diversity
![Page 11: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/11.jpg)
We can’t all be a Google…but we can learn from them.
![Page 12: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/12.jpg)
Xing – The German LinkedIn
Top 50 in Germany vs. Top
600 worldwide
19% Growth in DACH vs. 158% Growth of LinkedIn
Xing hires French Director
Too little, too late?
![Page 13: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/13.jpg)
Be open to the world….
![Page 14: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/14.jpg)
Facebook – The Global Social Network
Started in 2004 focused at
U.S. Universities
Opened platform
Growth in Turkey
Mark Zuckerberg on Russian TV
![Page 15: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/15.jpg)
If you are late to the party, be prepared to face tough challenges
![Page 16: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/16.jpg)
VK.com
Similar Start to Facebook
More local support
Name is important — Later rebranded
![Page 17: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/17.jpg)
Lessons Learned
Good Product
Big Picture
Use local talent
Human Resources
![Page 18: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/18.jpg)
Paymentwall overcomes expansion concerns to go global.
![Page 19: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/19.jpg)
Started in SF and Kiev in 2010 Entrepreneurship in SF and smarts in Kiev.
Expanded to Istanbul and Berlin Local customer support and development of products
Manila and SEA Expansion Cover all Lme zones
Paymentwall’s Growth
1 2 1
3 4
![Page 20: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/20.jpg)
Recognize Cultures Communication
Distance
Managing Global Teams
![Page 21: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/21.jpg)
• Easy to Open an Office • Diverse Talents (language and open to travel)
• Huge Market—Need high number of employees • Local language support
• Flexible Skills/AdapLve to Markets • Works well with other American Companies
• Expanding 2013/2014
• Logical • Prefer Hard and Difficult Tasks • Works well as a team
Trends We See in “Our” Markets
Europe
SEA
North America
South America
Russia/CIS
![Page 22: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/22.jpg)
Design new products Trust
Everyone Learns
Paymentwall uses Diversity
![Page 23: Paymentwall - Why intercultural competences & diverse perspectives are critical for success?](https://reader033.vdocuments.site/reader033/viewer/2022042814/554cc7e9b4c905a5208b4b89/html5/thumbnails/23.jpg)
Summary
Discover Strengths
Be prepared
Adapt
Take over the world