paying attention tomasz bąkowski
TRANSCRIPT
![Page 1: Paying attention Tomasz bąkowski](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f1e5371a28aba55f8b45ab/html5/thumbnails/1.jpg)
ObservationTomasz Bąkowski is paying
attention
![Page 2: Paying attention Tomasz bąkowski](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f1e5371a28aba55f8b45ab/html5/thumbnails/2.jpg)
No sign letteringAutomatic door
opened too lateTo less shopping
carts
Insights
![Page 3: Paying attention Tomasz bąkowski](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f1e5371a28aba55f8b45ab/html5/thumbnails/3.jpg)
3d sign on the floor of entrance
Open door with warm air curtain
Better system to exchange shopping cart
Opportunities
![Page 4: Paying attention Tomasz bąkowski](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f1e5371a28aba55f8b45ab/html5/thumbnails/4.jpg)
Very crowdedNoisy, stressed
customersNo musicA bit dirty in
between tilesUncomfortable
waiting in lines
Insights
![Page 5: Paying attention Tomasz bąkowski](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f1e5371a28aba55f8b45ab/html5/thumbnails/5.jpg)
A bit dirtySlippery tiles on
the floorChemical smellAggressive
lightning
Insights
![Page 6: Paying attention Tomasz bąkowski](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f1e5371a28aba55f8b45ab/html5/thumbnails/6.jpg)
Play nice music to make people not so stressed in crowded environment, use warmer light
Put bigger tiles to avoid dirty spaces, use another chemical to clean
Use tickets with estimated time (customer can choose) of waiting in line and caunter you have to go
Opportunities
![Page 7: Paying attention Tomasz bąkowski](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f1e5371a28aba55f8b45ab/html5/thumbnails/7.jpg)
Because of crowded space with lots of merchandise - commercial signs not visible for normal customer
- put arrows "look up" to direct people to signs:)
Insights
![Page 8: Paying attention Tomasz bąkowski](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f1e5371a28aba55f8b45ab/html5/thumbnails/8.jpg)
Opened front door - blocked with bin
Big nice sign Beer commercial -I know what I can
get there;)
Insights
![Page 9: Paying attention Tomasz bąkowski](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f1e5371a28aba55f8b45ab/html5/thumbnails/9.jpg)
few customersbig spacewarm light exposing
merchandise radio musicsmells a bit drunk
peopleno shopping cart
Insights
![Page 10: Paying attention Tomasz bąkowski](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f1e5371a28aba55f8b45ab/html5/thumbnails/10.jpg)
Light up the sign above entrance
Remove bin to make entering more comfotable
Organize few shopping cart so customers could buy more
Use smell of some snacks typical for beer to make customers buy more of them
Opportunities
![Page 11: Paying attention Tomasz bąkowski](https://reader035.vdocuments.site/reader035/viewer/2022070520/58f1e5371a28aba55f8b45ab/html5/thumbnails/11.jpg)
Anything else you can see on
pictures? Please share
Thank youTomasz Bąkowski