passenger services for airlines and dmcs - airconsultairconsult.it/management.pdf · company...

9
Passenger Services for Airlines and DMCs

Upload: duongkhuong

Post on 16-Feb-2019

215 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Passenger Services for Airlines and DMCs - Airconsultairconsult.it/management.pdf · Company History •Acquisition of 100% of Air Mix Consult and incorporation of its business 2008

Passenger Services for Airlines and DMCs

Page 2: Passenger Services for Airlines and DMCs - Airconsultairconsult.it/management.pdf · Company History •Acquisition of 100% of Air Mix Consult and incorporation of its business 2008

Company History

• Acquisition of 100% of Air Mix Consult and incorporation of its business

2008

• Capital increased to €100.000,00 and expansion into Meet & Assist and Concierge services

2004

• Capital increased to €10.000,00 and expansion into Tourism Office representation & Airport Ticketing

2001

• Expansion into the Cargo & Passenger GSA sectors also with the 50% ownership of Air Mix Consult Srl

1991

• Founding of the company

• Airport Representation Services

• Capital of €2.500,00

1984

February 2012

Page 3: Passenger Services for Airlines and DMCs - Airconsultairconsult.it/management.pdf · Company History •Acquisition of 100% of Air Mix Consult and incorporation of its business 2008

IGHC member

Passengers GSA

Cargo GSSA

Full coverage of the Italian territory

Offices at main Italian cities

Presence at US military bases

Certified by Italian CA in all airports

Serving more than 75 overall clients

CA representation Overflights & Landing permits

Milan

TRN

GOA

VBS

VRN

VCE

AVB

TRS

BLQ RMI

FLR PSA

PGE

AOI

PSR

ROME

NAP QSR

BRI

BDS

SUF

CTA

PMO

CAG

OLB AHO

February 2012

Company Facts

Page 4: Passenger Services for Airlines and DMCs - Airconsultairconsult.it/management.pdf · Company History •Acquisition of 100% of Air Mix Consult and incorporation of its business 2008

Organizational Chart

February 2012

Top Management

Valeria Tienghi

Paolo Storelli

Airport Services

Andrea Bini

Supervisor

6 staff at HQ

60 staff at airports

Cargo

Bruno Miggiano

Manager

13 staff / 2 sales reps

Passenger

Roberto Tresoldi

Manager

3 staff / 3 sales reps

Finance & Administration

Andrea Storelli

4 staff

Page 5: Passenger Services for Airlines and DMCs - Airconsultairconsult.it/management.pdf · Company History •Acquisition of 100% of Air Mix Consult and incorporation of its business 2008

Data collection

Market segmentation and target identification

Channels of distribution

Competitive analysis and benchmarking

SWOT analysis

Marketing plan

February 2012

Strategic Marketing

Page 6: Passenger Services for Airlines and DMCs - Airconsultairconsult.it/management.pdf · Company History •Acquisition of 100% of Air Mix Consult and incorporation of its business 2008

Web, social networks, TV, radio, trade & consumer press

Trade fairs, event organization, workshops and roadshows

PR, advertising and sponsorships

Promotion to trade: TO, TA, OLTA, MICE

February 2012

Product Awareness

Page 7: Passenger Services for Airlines and DMCs - Airconsultairconsult.it/management.pdf · Company History •Acquisition of 100% of Air Mix Consult and incorporation of its business 2008

Trade channels: TO, TA, OLTA, MICE

Trade support: ticketing reservations and claims

Direct channes: Airconsult sales network

Website: dedicated Italian website

February 2012

Distribution & Sales

Page 8: Passenger Services for Airlines and DMCs - Airconsultairconsult.it/management.pdf · Company History •Acquisition of 100% of Air Mix Consult and incorporation of its business 2008

Feedback collected at every step of the marketing plan

Reactivity of the market

Fine tuning of strategy to market changes and developments

Quarterly based reports on activities and performance

Monthly TSR

February 2012

Reporting & Feedback

Page 9: Passenger Services for Airlines and DMCs - Airconsultairconsult.it/management.pdf · Company History •Acquisition of 100% of Air Mix Consult and incorporation of its business 2008

February 2012

airconsult.it

For more information visit our site