partnering with students, enhancing services john c. borne - [email protected]@lsu.edu cynthia m....
TRANSCRIPT
Partnering with Students, Enhancing
Services
Partnering with Students, Enhancing
Services John C. Borne - [email protected]
Cynthia M. Hadden, Ph.D. - [email protected] Joel G. Williams - [email protected]
Office of Computing ServicesLouisiana State University
Copyright John C. Borne, Cynthia M. Hadden & Joel G. Williams, 2004. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.
TigerBytesTigerBytes
A Personal Storage System for
Students at LSU
A Personal Storage System for
Students at LSU
TigerBytes: OverviewTigerBytes: Overview
• Initiated by students• Personal storage accounts• Accessible on and off campus• Flexible quotas based on needs
and funding
• Initiated by students• Personal storage accounts• Accessible on and off campus• Flexible quotas based on needs
and funding
TigerBytes: HistoryTigerBytes: History
• PAWS• Student Technology Fee• Windows Active Directory• TigerBytes begun in Spring 2001 with
funding from Student Tech Fee• Additional funding granted in Summer
2002 to extend the program to all students
• University funds expansion to faculty and staff
• PAWS• Student Technology Fee• Windows Active Directory• TigerBytes begun in Spring 2001 with
funding from Student Tech Fee• Additional funding granted in Summer
2002 to extend the program to all students
• University funds expansion to faculty and staff
TigerBytes: ChallengesTigerBytes: Challenges
• Sparse software tools• Sparse programming resources• Hybrid environment• Short timeframe
• Sparse software tools• Sparse programming resources• Hybrid environment• Short timeframe
TigerBytes: FeaturesTigerBytes: Features
• Automatically provides a personal disk storage space when logged into the LSU.EDU domain with Win2000 or XP Pro
• A web interface for file upload/download• Available between semesters and after
graduation for a limited time ( at least 3 months)
• Individual storage amount dependent on funding
• Automatically provides a personal disk storage space when logged into the LSU.EDU domain with Win2000 or XP Pro
• A web interface for file upload/download• Available between semesters and after
graduation for a limited time ( at least 3 months)
• Individual storage amount dependent on funding
TigerBytes: TechnologyTigerBytes: Technology
• Windows Distributed File System (DFS)
• 600gb of SAN-based storage• Veritas’ StorageCentral managing
quotas • Paths stored in MS Active Directory• .NET web interface in PAWS portal
• Windows Distributed File System (DFS)
• 600gb of SAN-based storage• Veritas’ StorageCentral managing
quotas • Paths stored in MS Active Directory• .NET web interface in PAWS portal
TigerBytes: AcceptanceTigerBytes: Acceptance
Today, • Available to all students, faculty,
and staff (over 37,000)• TigerBytes contains over 600,000
files occupying 200 gigabytes• Used by one third of enrolled users
Today, • Available to all students, faculty,
and staff (over 37,000)• TigerBytes contains over 600,000
files occupying 200 gigabytes• Used by one third of enrolled users
TigerBytes: Future DirectionsTigerBytes: Future Directions
• Collaborative class space• Owner managed security• Universal client access• Bridwell-Bowles initiative / student
portfolios
• Collaborative class space• Owner managed security• Universal client access• Bridwell-Bowles initiative / student
portfolios
LSU MobileLSU Mobile
Technology Enhanced Teaching and Learning
Unbound
Technology Enhanced Teaching and Learning
Unbound
LSU Mobile: OverviewLSU Mobile: Overview
• Phased implementation• Focused on teaching and learning• Planned flexibility for the future
• Phased implementation• Focused on teaching and learning• Planned flexibility for the future
LSU Mobile: HistoryLSU Mobile: History
• 2002– Wireless access in the library– Wireless “check-out” program
• 2003– Wireless corridor expansion
• 2004– Wireless classroom expansion– Wireless “check-out” expansion
• 2002– Wireless access in the library– Wireless “check-out” program
• 2003– Wireless corridor expansion
• 2004– Wireless classroom expansion– Wireless “check-out” expansion
LSU Mobile: ChallengesLSU Mobile: Challenges
• Funding• Wireless standards• Coverage• Authentication/authorization• Visibility
• Funding• Wireless standards• Coverage• Authentication/authorization• Visibility
LSU Mobile: FeaturesLSU Mobile: Features
• Nearly 300 wireless access points across the LSU campus
• Laptops and tablet PCs available for check-out in the library
• Wireless access cards available for extended check-out
• Nearly 300 wireless access points across the LSU campus
• Laptops and tablet PCs available for check-out in the library
• Wireless access cards available for extended check-out
LSU Mobile: FeaturesLSU Mobile: Features
http://www.lsu.edu/otc
LSU Mobile: TechnologyLSU Mobile: Technology
• Wireless access points – Cisco 1200 series access points– Supports 802.11a/802.11b/802.11g
• Perfigo security and authentication– LSU accounts– Guest accounts
• Cisco wireless adapters• IBM laptops and Toshiba tablet PCs
• Wireless access points – Cisco 1200 series access points– Supports 802.11a/802.11b/802.11g
• Perfigo security and authentication– LSU accounts– Guest accounts
• Cisco wireless adapters• IBM laptops and Toshiba tablet PCs
LSU Mobile: AcceptanceLSU Mobile: Acceptance
• Student computing trends at LSU– Approx. 93% of LSU students own a
personal computer– Approx. 40% of this group own a laptop
• Visibility is key…– Intel’s top 100 most unwired college
campuses list – SG marketing partnership
• Student computing trends at LSU– Approx. 93% of LSU students own a
personal computer– Approx. 40% of this group own a laptop
• Visibility is key…– Intel’s top 100 most unwired college
campuses list – SG marketing partnership
LSU Mobile: Future DirectionsLSU Mobile: Future Directions• 2004-2005 possibilities
– Wireless expansion into all academic buildings on the LSU campus
– The “Visionary Classroom”• From access to application
• 2004-2005 possibilities– Wireless expansion into all academic
buildings on the LSU campus– The “Visionary Classroom”
• From access to application
Web MailWeb Mail
Email and Calendaring ServicesAnytime, Anyplace
Email and Calendaring ServicesAnytime, Anyplace
Web Mail: HistoryWeb Mail: History
• September 2, 1997
• Hosts email as primary business• Manages 100,000’s of accounts• Operated for two years or more
• September 2, 1997
• Hosts email as primary business• Manages 100,000’s of accounts• Operated for two years or more
Carrier Class ProviderCarrier Class Provider
Web Mail: Initial RequirementsWeb Mail: Initial Requirements• Multiple attachments• Signature block• Personal address book• Group calendaring
• Multiple attachments• Signature block• Personal address book• Group calendaring
Web Mail: Refined RequirementsWeb Mail: Refined Requirements• Email
– Attachments, Signatures, Spell Check, Rich Text– Out-of-Office Replies, Reply to All– Filtering, Flagging and Forwarding– White lists, Block lists, Automatic Junk Mail Deletion
• Address Book– Nicknames, One click entry
• Calendar– Individual, Group, Enterprise
• Infrastructure– Web-based Customization, Web-based Administration– Portal Integration Capabilities– Backup and Recovery
• Email– Attachments, Signatures, Spell Check, Rich Text– Out-of-Office Replies, Reply to All– Filtering, Flagging and Forwarding– White lists, Block lists, Automatic Junk Mail Deletion
• Address Book– Nicknames, One click entry
• Calendar– Individual, Group, Enterprise
• Infrastructure– Web-based Customization, Web-based Administration– Portal Integration Capabilities– Backup and Recovery
Web Mail: PilotWeb Mail: Pilot
• Great look. Great features. Everything I have been asking for!
• An address book. Finally!
• Anything is better than the old way!
• Great look. Great features. Everything I have been asking for!
• An address book. Finally!
• Anything is better than the old way!
.
LSU Web Mail Pilot Student Government
VerySatisfied
SomewhatSatisfied
SomewhatDisatisfied
VeryUnsatisfied
Web Mail: HistoryWeb Mail: HistorySpring /Summer 2003
- Received request for improved web mail and calendaring services- Defined requirements and identified potential services- Worked with SG to pilot web mail and calendaring services
Fall 2003- Presented pilot results to STF committee and requested funding- Received approval from the committee to proceed- Issued an Invitation to Bid to carrier class email providers
Spring 2004- Presented results to Procurement Support Team - Issued an Intent to Award- Requested final approval and authority to issue Purchase Order (PO)- Prepared for implementation and migration
Spring /Summer 2003- Received request for improved web mail and calendaring services- Defined requirements and identified potential services- Worked with SG to pilot web mail and calendaring services
Fall 2003- Presented pilot results to STF committee and requested funding- Received approval from the committee to proceed- Issued an Invitation to Bid to carrier class email providers
Spring 2004- Presented results to Procurement Support Team - Issued an Intent to Award- Requested final approval and authority to issue Purchase Order (PO)- Prepared for implementation and migration
Web Mail: ChallengesWeb Mail: Challenges
• New State Procurement Regulations
• Outblaze Limited ([email protected])
• New State Procurement Regulations
• Outblaze Limited ([email protected])
Web Mail: AwardWeb Mail: Award
Web Mail: FeaturesWeb Mail: Features
• Multiple attachments• Multiple signatures• Spell check• Rich text editing• Out-of-Office replies• Mail Filtering• Mail Flagging• Anti-spam features• Address book• IMAP support• POP3 support
• Multiple attachments• Multiple signatures• Spell check• Rich text editing• Out-of-Office replies• Mail Filtering• Mail Flagging• Anti-spam features• Address book• IMAP support• POP3 support
• Individual calendars• Group calendars• Portal integration features• Scaleable• Backup / Recovery• Web-based administration• Payment gateway• File sharing• Web publishing• Message board• Task Lists
• Individual calendars• Group calendars• Portal integration features• Scaleable• Backup / Recovery• Web-based administration• Payment gateway• File sharing• Web publishing• Message board• Task Lists
Web Mail: Service OfferingsWeb Mail: Service Offerings
Basic Offering (Underwritten by STF)50 MB storage, Calendaring, Forwarding, Spell Check, Anti-Virus, Anti-Spam
Storage Upgrade (For Fee)10 MB storage
Protocol Upgrade (For Fee)POP/IMAP/SMTP
Premium Upgrade (For Fee)File Cabinet, Message Board, Photo Album, Homepage Builder
Premium Offering (For Fee)50 MB storage, Calendaring, Forwarding, Spell Check, Anti-Virus, Anti-Spam,File Cabinet, Message Board, Photo Album, Homepage Builder
Basic Offering (Underwritten by STF)50 MB storage, Calendaring, Forwarding, Spell Check, Anti-Virus, Anti-Spam
Storage Upgrade (For Fee)10 MB storage
Protocol Upgrade (For Fee)POP/IMAP/SMTP
Premium Upgrade (For Fee)File Cabinet, Message Board, Photo Album, Homepage Builder
Premium Offering (For Fee)50 MB storage, Calendaring, Forwarding, Spell Check, Anti-Virus, Anti-Spam,File Cabinet, Message Board, Photo Album, Homepage Builder
Web Mail: Future DirectionsWeb Mail: Future Directions
May - June- Provide basic offering to newly admitted students - Provide basic offering to pilot groups
June - August- Provide basic accounts to currently enrolled students
August- Provide premium offering to May graduates
Fall 2004 and Beyond- Explore applicability to other initiatives (CxC)- Explore use by other constituencies
May - June- Provide basic offering to newly admitted students - Provide basic offering to pilot groups
June - August- Provide basic accounts to currently enrolled students
August- Provide premium offering to May graduates
Fall 2004 and Beyond- Explore applicability to other initiatives (CxC)- Explore use by other constituencies
Partnering with Students, Enhancing
Services
Partnering with Students, Enhancing
Services John C. Borne - [email protected]
Cynthia M. Hadden, Ph.D. - [email protected] Joel G. Williams - [email protected]
Office of Computing ServicesLouisiana State University
Copyright John C. Borne, Cynthia M. Hadden & Joel G. Williams, 2004. This work is the intellectual property of the authors. Permission is granted for this material to be shared for non-commercial, educational purposes, provided that this copyright statement appears on the reproduced materials and notice is given that the copying is by permission of the author. To disseminate otherwise or to republish requires written permission from the author.