Participatory Healthcare Innovation

PHI

www.accenture.com

>75% of ‘innovations’ fail. Why?

• Failed to meet customer needs• Incorrect pricing• To late to market• Supply chain issues• No new unique vallue• Incorrect forcast

Innovation barriers

Politics | Culture | PrivacyOrganisational | Regulations

Jargon | Technologie…and more

Barriers to tackle:

are NOT technological

Bio

Clark Nowack (www.reqare.com)

Instructor aircraftsystems

Trainer database design

Lecturer healthcare technologie

Health care product development

Participatory Healthcare Innovation

a Black&

White

Presentation

Health care (needs) basicallydo(es) not change

Technology does,rapidly, so innovation is at hand

Stat

em

en

t

Icarus

Da Vincy

Fokker Spyder

Fokker Try plane

Fokker F50

Basic ‘need’ is the desire to flylike a bird, and more, bigger, faster.

White

Innovation at hand becauseof new technology

COUVEUSE

Sint-Petersburg in 1835

Basic ‘need’ is keepingthe infant a live

(regulate damp and temperature)

Innovation by technology

Conclusion:Explore what to innovate

NOT how to innovate!(technology certainly is at hand)

But with whom?

All required Stakeholders

Patients | Family | Caretakers | Researchers | Business | Consumers |

Developers | Engineers | End-users | IT Professionals | Friends | Ensurers | ...

• don't understand what they want

• won't commit to written requirements

• insist on new requirements

• communication is slow

• do not participate in reviews

• are technically unsophisticated

• don't understand the development process

• …

…typical stakeholders...

Requirements engineering

engineer the needNOT

the solution

‘Stakeholders are not capable to specifytheir needs unambiguous’.

“they preach their own jargon” “no standardization”

“mankind thinks in solutions”

A requirement and it’s attributes

• Originator person whom raised this requirement

• Event/ usecase / protocol the source of the requirement

• Description a one sentence statement of the intension of the

requirement

• Rationale a justification of the requirement

• Fit for use criteria a measurement of the requirement such that

it is possible to test if the solution matches the original requirement

Source : www.systemsguild.com

V-model

Statementof needs

Stakeholderrequirement

Acceptancetest

Systemtest

Systemrequirement

Prototype

Market

WH

ATH

OW

Problem domain

Solution domain

Good practice examples

Ambulance cot loading system

I want to be able to load a cot into /unloadfrom an ambulance vehicle without lifting.– I do not want to change

the existing procedure

– I do not want to lose time

– I …

Move-in (Cot loading system)patent 103741

Existingconcept

Move-in (Cot loading system)patent 103741

Hydrotherapie & core stability

I want to be able to help more then one cliënt at the time with his/ her core stabilityhydrotherapy exercises.

Reasening: At the moment I am the mainstay in various exercises in water and as a result I can only treat one patient at a time. I cannot reduce the waiting list.

Core Stability Trainerpatent 1036505

Existingconcept

Core Stability Trainerpatent 1036505

Participatory Healthcare Innovation

Specifying the problem will leadsimply to an existing

-out of the box-solution

www.reqcare.com

Solutions lay underneath

the ‘surface’

… Requirements in plain sight

www.reqcare.comEnd 06:43

New projects (reqcare)

Vowel sound visualisation

I want to be able to practice speech anytimeanywhere at my own pace (client is deaf).

Follow me on twitter to

read about a sollution

around fall 2011

clarknowack

Compression stocking 2.0

I want to be able to put my compression stocking on (and of) by myself.– Without any extra tool/

instrument

– I want to be able to wearthe compression stockingin summer…

clarknowack

Needs are timeless

… so are requirements

www.reqcare.comEnd 06:43