part one the profession chapter one defining public relations
TRANSCRIPT
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PART ONE
The Profession
CHAPTER ONE DEFINING PUBLIC
RELATIONS
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Markers of Public Relations Growth
United States growth:
200,000 U.S. public relations professionals
Employment growth increasing faster than average through the year 2010
The amount of respect and public relations spending are correlated among Fortune 500 companies
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Markers continued
Education growth:
250 colleges and universities in the U.S. and
overseas have public relations programs
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Markers continued
Government growth:
U.S. government large employer of public relations practitioners
Includes: Army, Navy, Air Force, and the U.S. Information Agency
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Markers continued
Professional Associations Growth Public Relations Society of America (PRSA)
has 20,000 members in 117 chapters
The International Association of Business Communicators (IABC) has 13,500 members in more than 58 countries.
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Markers continued
International Association growth:
International Public Relations Association (IPRA) with membership in Latin America, Africa, Europe, and China
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Public relations roots provide the foundation “a democratic society where people have
freedom to debate and make decisions—in the community, the marketplace, the home, the workplace, and the voting booth. Private and public organizations depend on good relations with groups and individuals whose opinions, decisions and actions affect their vitality and survival.”
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A Conceptual Schema for Studying Public Relations
Research
Strategic Planning
Evaluation
Action and Communication
Media Relations
Employee Relations
Community Relations
Consumer Relations
The The ProfessionProfession
Introduction
Theory
Law and Ethics
History
Part 1Part 1
The ProcessThe ProcessPart 2Part 2
The PublicsThe PublicsPart 3Part 3
The PracticeThe PracticePart 4Part 4
Public Affairs and Government
Not-for-Profit
Organization
Corporate
Public Relations
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What is Public Relations?
Defining the field
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“Public relations” is a planned process to
influence public opinion, through sound character and proper performance, based on mutually satisfactory two-way communication.
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Defining the Field
Many definitions
1975 commissioned study found 472 definitions reduced to an 88-word definition.
1980 Task force offered two definitions
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Public Relations definition by PRSA Task Force:
Public relations helps an organization and its publics adapt mutually to each other. And its relationship of organization’s efforts to win the cooperation of groups of people.
Public relations is a strategic communication process that builds mutually beneficial relationships between organizations and their publics
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RR AA CC EE
John Marston’sJohn Marston’sJohn Marston’sJohn Marston’s
RResearchesearch AActionction
CCommunicationommunication
EEvaluationvaluation
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RR OO SS II EE
Sheila Clough Crifasi’sSheila Clough Crifasi’sSheila Clough Crifasi’sSheila Clough Crifasi’s
RResearchesearch
OObjectivesbjectives
SStrategiestrategies
IImplementationmplementation
EEvaluationvaluation
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Two Elements that Guide the Process
Management
Action
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Sharpe’s Five Principles
Honest communicationOpenness and consistencyFairness of actionsTwo-way communicationResearch and Evaluation
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Public Relations professionalsserve as interpreters for the organization.
Let me show you the way……
Call out
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Public Relations Practitioners Public Relations Practitioners must:must:
Public Relations Practitioners Public Relations Practitioners must:must:
Management to the PublicManagement to the PublicManagement to the PublicManagement to the Public
The Public to ManagementThe Public to ManagementThe Public to ManagementThe Public to Management
andandandand
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Interpretation for management:
Philosophies, policies, programs, practices Convey attitudes Communicate truthfully and correctly
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Interpretation to management:
Management has a need to knowWhat the public thinks about the
organization and its practices
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What recent events have occurred in which organizations were not interpreting public views?
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Public relations, marketing and advertising….aren’t they
all the same?
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Compare / ContrastCompare / Contrast
Marketing, Sales, AdvertisingMarketing, Sales, Advertising
Public RelationsPublic Relations
versusversus
Sell an organization’s productsSell an organization’s products
Sells the organization itselfSells the organization itself
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Who uses…Who uses…Who uses…Who uses…??
The MediaThe Media
Small Business
Small Business
Internet CompaniesInternet Companies
The GovernmentThe Government
Labor Unions
Labor Unions
Big BusinessBig BusinessT
he P
resi
dent
The
Pre
side
nt
Corporations
Corporations
Sports TeamsSports Teams
IndustriesIndustries
Non-Profit
Non-Profit AgenciesAgencies
UniversitiesUniversities
Entertainment IndustryEntertainment Industry
Federal, State, County Agencies
Federal, State, County Agencies
PoliticiansPoliticians
HospitalsHospitals
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Functions of Public Relations
Writing Speaking Media relations Planning Counseling Researching Publicity Marketing
Communications
Community relations Consumer relations Employee relations Government affairs Investor relations Special public relations Public affairs & issues
management Web site development
and interface
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Competent Practitioners
Do you have the right stuff?Academic backgroundTechnical skillsPersonal characteristics
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Public Relations Practitioners Public Relations Practitioners must be:must be:
Public Relations Practitioners Public Relations Practitioners must be:must be:
Ethical Truthful Credible
The Organization’s Conscience
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Video watching
www.youtube.comwhat is public relations?
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Public Relations
Is the an administrative function that build and maintain a relationship with the key group of people “PUBLIC” upon which the success or failure of your business depends upon.
“Building and Maintaining good relationship”
(through: Communication)1-29
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Chapter 1
Case study
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