parker office synch
TRANSCRIPT
![Page 1: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/1.jpg)
Office SynchronizationOffice Synchronization
Zenith Pumps Division
![Page 2: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/2.jpg)
Office SynchronizationOffice Synchronization
IntroductionIntroduction
Tom Donovan
![Page 3: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/3.jpg)
Office SynchronizationOffice Synchronization
Presentation OutlinePresentation Outline Introduction Methods Request for Quotation Order Receipt / Order Entry Custom Order Processing Scheduling Manufacturing Engineering Long Term Objectives Conclusion / Continuous Improvement
Accomplishments / Project Highlights Future Activities
![Page 4: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/4.jpg)
Office SynchronizationOffice Synchronization
SYNCHRONOUSSYNCHRONOUS
Recurring or operating at exactly the same period
To arrange events to indicate coexistence
To make synchronous in operation
![Page 5: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/5.jpg)
Office SynchronizationOffice Synchronization
ScopeScope
RFQ Process Order Receipt Order Entry Engineering ( Customs ) Manufacturing Engineering Scheduling Order Kitting
![Page 6: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/6.jpg)
Office SynchronizationOffice Synchronization
DeliverablesDeliverables
Reduce Lead Time Increase On-Time Delivery Measurement System Streamline Process increase Visibility Clear Communication Flowchart Documented Process: What, When, Who
![Page 7: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/7.jpg)
Office SynchronizationOffice Synchronization
MembersMembers
Team» Grant Pinkos Mike Wyant» Robert Lytton Mike Moody» Jill Brown Diane Matthews» Howard Brown Duncan MacQueen» Julie Sharpe Elisa Ortiz
Champion» Tom Donovan
ConsultantKeith Johnson
![Page 8: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/8.jpg)
Office SynchronizationOffice Synchronization
Methods for AnalysisMethods for Analysis
Howard Brown
![Page 9: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/9.jpg)
Office SynchronizationOffice Synchronization
Methods for AnalysisMethods for Analysis
Data Collection Brainstorming Process Mapping
Is Maps Should Maps
![Page 10: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/10.jpg)
Office SynchronizationOffice Synchronization
Request for QuotationRequest for Quotation
Grant PinkosMike Wyant
![Page 11: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/11.jpg)
Office SynchronizationOffice Synchronization
IsIs
Customers are often misrouted, resulting in poor service.
Cumbersome quotation filing system. Multiple databases for tracking and
maintaining quotations. Complicated ISO procedures. Productivity is lessened due to improper
task allocation.
![Page 12: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/12.jpg)
Office SynchronizationOffice Synchronization
ShouldShould
“Open AE” position ensures proper handling of customers.
Intranet-based quotation filing system. Simple ISO procedures for RFQ and RFQ-
related forms & procedures. Productivity is greatly improved since tasks
are allocated better.
![Page 13: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/13.jpg)
Office SynchronizationOffice Synchronization
AccomplishmentsAccomplishments
Creation of “Open AE” ensures premier customer service
Intranet calendar Revised Application Data Sheet Single Quote Log Terms and Conditions no longer faxed with
every quotation
![Page 14: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/14.jpg)
Office SynchronizationOffice Synchronization
Future ActivitiesFuture Activities
Revise phone & fax policies Create web page RFQ Offer computer selection programs Supply reps with tools for creating
quotations
![Page 15: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/15.jpg)
Office SynchronizationOffice Synchronization
Order Receipt / Order EntryOrder Receipt / Order Entry
Jill BrownDiane MatthewsHoward Brown
![Page 16: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/16.jpg)
Office SynchronizationOffice Synchronization
IsIs Order entry form
Using 9 different forms OE supervisor signs off of all orders Manual closed quote log sent from
OE to marketing daily Customer request dates not clearly
defined OE checks 4 fax machines for
purchase orders PC’s in OE too slow
![Page 17: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/17.jpg)
Office SynchronizationOffice Synchronization
ShouldShould Consolidation of OE form
Use 1 form OE personnel trained Closed quotes
OE is provided with direct access to the quote log reducing number of people updating from 2 to 1
Customer request dates clearly state customer request date and promise ship
date
![Page 18: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/18.jpg)
Office SynchronizationOffice Synchronization
Should (cont.)Should (cont.)
Fax machine have 1 fax machine located in OE to receive all
purchase orders PC’s in OE
upgrade RAM on all PC’s in OE
![Page 19: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/19.jpg)
Office SynchronizationOffice Synchronization
AccomplishmentsAccomplishments
Consolidation of order entry form No double checking of order entry Eliminated manual closed quotes
![Page 20: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/20.jpg)
Office SynchronizationOffice Synchronization
Future ActivitiesFuture Activities
Online order entry Fax machine Faster PCs
![Page 21: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/21.jpg)
Office SynchronizationOffice Synchronization
QC Special InstructionsQC Special Instructions
Before:
After: 50-TEST and 50-SOURCE part numbers Schedule
![Page 22: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/22.jpg)
Office SynchronizationOffice Synchronization
Is - AccountingIs - Accounting
Terms & conditions are faxed with each quote
Division approved credit limit $3,000 Separate form for new customer bill-to Separate form International Approval for
international shipments
![Page 23: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/23.jpg)
Office SynchronizationOffice Synchronization
Should - AccountingShould - Accounting
Terms & Conditions faxed once Division credit limit $5,000 Eliminate new customer and International
Approval forms by combining with new Order Entry form
![Page 24: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/24.jpg)
Office SynchronizationOffice Synchronization
Future Activities - AccountingFuture Activities - Accounting
Online D & B access via internet Standardize all international documentation
- from quote to invoice
![Page 25: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/25.jpg)
Office SynchronizationOffice Synchronization
Custom Order ProcessingCustom Order Processing
Mike MoodyJulie SharpeRobert Lytton
![Page 26: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/26.jpg)
Office SynchronizationOffice Synchronization
IsIs
Design Review Forward to Customer Service Return to Julie Log in to COPS Design Pump Log out of COPS Request Routings
![Page 27: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/27.jpg)
Office SynchronizationOffice Synchronization
ShouldShould
Design Review Julie Logs in to COTS and HP System Manufacturing Review Pump Design Log Out of Design in COTS Complete Routings
![Page 28: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/28.jpg)
Office SynchronizationOffice Synchronization
AccomplishmentsAccomplishments
COTS New Tracking System
MR Meeting Dedicated Custom Order Entry Early Source Code Decision Pump Approval Cycle for Custom Systems
![Page 29: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/29.jpg)
Office SynchronizationOffice Synchronization
Future ActivitiesFuture Activities
Partial BOMs Early Standard Component Release Involve Monterrey ME Resources
![Page 30: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/30.jpg)
Office SynchronizationOffice Synchronization
SchedulingScheduling
Duncan MacQueen
![Page 31: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/31.jpg)
Office SynchronizationOffice Synchronization
AccomplishmentsAccomplishments
Filing System Before: maintain 2 files for each order After: maintain only 1 files
Routings Before: checked all routings for 0 lead time After: IS updates files with 0 lead times.
![Page 32: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/32.jpg)
Office SynchronizationOffice Synchronization
Future ActivitiesFuture Activities
Changes in queue process - MR team Assemble to order programs Pump Unification Capacity Planning Expediting Method
![Page 33: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/33.jpg)
Office SynchronizationOffice Synchronization
Manufacturing EngineeringManufacturing Engineering
Howard Brown
![Page 34: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/34.jpg)
Office SynchronizationOffice Synchronization
IsIs
For Custom Orders Manufacturing Review complete once
prints where complete
![Page 35: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/35.jpg)
Office SynchronizationOffice Synchronization
ShouldShould
For Custom Orders Move ME functions earlier in the
process.
![Page 36: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/36.jpg)
Office SynchronizationOffice Synchronization
AccomplishmentsAccomplishments
For Custom Orders Involvement earlier in process through MR
meetings. Routing Review Tooling/ Gage Review Program Review
![Page 37: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/37.jpg)
Office SynchronizationOffice Synchronization
Future ActivitiesFuture Activities
For Custom Orders Improve data exchange with Mexico. Move ME activities even earlier in the
process.
![Page 38: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/38.jpg)
Office SynchronizationOffice Synchronization
Long Term ObjectivesLong Term Objectives
Elisa OrtizTom Donovan
![Page 39: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/39.jpg)
Office SynchronizationOffice Synchronization
Information Systems Information Systems AccomplishmentsAccomplishments
Scheduler calendar Who is out today
Quote log Assigns quote numbers
Additional incoming phone lines Faster PCs for Receptionist and Supervisor;
other 2 employees in plan for October Dial back for frame relay
restores down connections to Cleveland
![Page 40: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/40.jpg)
Office SynchronizationOffice Synchronization
Information SystemsInformation SystemsFuture ActivitiesFuture Activities
Develop databases for the intranet and/or the internet Placing orders, requests for quotation, etc.
Update printvault system Upgrade network to 100 mb/ps 40 computers Y2K compliant Compatibility with JD Edwards for BOMs Workflow through Lotus Notes for approvals
drawings, procedures, etc.
![Page 41: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/41.jpg)
Office SynchronizationOffice Synchronization
Office LayoutOffice Layout
Functional Groupings– Applications
» International» Domestic
– Engineering» Pumps» Systems» ME
– Order Entry» Customer Service» Pricing» Scheduling
![Page 42: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/42.jpg)
Office SynchronizationOffice Synchronization
Project Follow-upProject Follow-up
Continuation of Team Monthly Review
• Progress• Ideas• Continuous Improvement Measurement
![Page 43: Parker Office Synch](https://reader036.vdocuments.site/reader036/viewer/2022062903/58ec8f261a28ab7f178b47ad/html5/thumbnails/43.jpg)
Office SynchronizationOffice Synchronization
ConclusionConclusionContinuous ImprovementContinuous Improvement
Tom Donovan