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German Libraries Institute Berlin EXPLOIT PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT 1 Library Management / Library Management / Decision Support Decision Support Systems Systems

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Page 1: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

German Libraries Institute Berlin EXPLOIT

PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT

1

Library Management /Library Management /Decision Support SystemsDecision Support Systems

Page 2: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

2EXPLOIT German Libraries Institute Berlin

Library Management / Library Management /

Decision Support SystemsDecision Support Systems OverviewOverview

Library Management– Key issues – Current status

Contribution of the EU Libraries Programme– Decision Support Systems– Electronic Management Systems for Library Use– Quality Management in Electronic Library Environments

Comparative Analysis of Projects

Page 3: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

3EXPLOIT German Libraries Institute Berlin

Library Management / Library Management /

Decision Support SystemsDecision Support Systems Library ManagementLibrary Management

Key Issues (1) Key Issues (1)

– Accountability

– Resources

– Demand for services

– Networking

– Changes through ICTs

– External networked environment

– Efficiency and effectiveness

– Management approaches

What are the issues in a library context?

Page 4: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

4EXPLOIT German Libraries Institute Berlin

Library Management / Library Management /

Decision Support SystemsDecision Support Systems Library ManagementLibrary Management

Key Issues (2)Key Issues (2)

Management issues in libraries

Decision making

Performance indicators (monitoring)

Performance measurement (evaluation)

Quality Management

Page 5: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

5EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems Library ManagementLibrary Management

Current StatusCurrent Status

Application of Modern Management Techniques

– Limited application of

• Decision support systems

• Performance indicators and systematic measurement

– Very early stage of quality management

BUT

– Increasing interest and experimentation

– Significant impetus by EU Libraries Programme

Page 6: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

6EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems Contribution of the Libraries Contribution of the Libraries

ProgrammeProgramme

Pan European approach to library management

– Libraries Programme Action Lines

– Support for library management projects

– Concerted actions, consensus building

– Dissemination of results

Page 7: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

7EXPLOIT German Libraries Institute Berlin

Library Management ProjectsLibrary Management Projects

Decision Support SystemsDecision Support Systems Decision Support SystemsDecision Support Systems

Projects– DECIDE– DECIMAL– EQLIPSE– MINSTREL

Concerted Action– CAMILE

Page 8: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

8EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems DECIDEDECIDE

Aims– Define decision support requirements, approaches &

methodologies

– Develop a trial DSS prototype

Project findings and results– Found limited commonality between indicators of

PROLIB, ISO, IFLA

– Core indicators different for Als and PLs

– Prototype developed

Page 9: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

9EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems DECIMALDECIMAL

Aims

– Define needs & practices of library decision makers

– Develop commercially viable DS module for integration into established LM systems

Page 10: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

10EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems EQLIPSEEQLIPSE

Aims / Results– Library needs analysis

– Specify, develop & validate an open client server system

• 2 modules: QM & PM workbenches • Works best for ISO 9000 certified libraries• Installed in 6 operational library sites

Page 11: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

11EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems MINSTRELMINSTREL

Aims / Results

– To define info needed for DS

– Specs & methods for data import & export

– To examine data protection

– To develop a prototype transformer with security & encryption

Page 12: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

12EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems CAMILECAMILE

Aims / Results– Concerted action on PM and decision support

– To advance and disseminate the work of existing projects• DECIDE, DECIMAL, EQLIPSE, MINSTREL

– To build consensus

– Workshops• UK, Greece, Sweden, Germany, France, Spain, Ireland

– CAMILE discussion list

– CAMILE Web site: http://www.dmu.ac.uk/~camile/

Page 13: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

13EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems Electronic Management Electronic Management

SystemsSystems

Projects – TOLIMAC

Page 14: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

14EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems TOLIMACTOLIMAC

Total Library Management Concept (TOLIMAC)

– based on chip card and encryption technology,

– integration of management functions such as:

•user identification

•access control

•authentication

•electronic payment

Page 15: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

15EXPLOIT German Libraries Institute Berlin

TOLIMACTOLIMAC

useruser user user useruser

library library

infoinfo info info infoinfo

provprov. . provider provider provprov..

Current individual accessCurrent individual accessmodelmodel

useruser user user user user

info info info info info info

provprov. provider . provider prov prov..

Page 16: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

16EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems Quality Management in Quality Management in

Electronic LibrariesElectronic Libraries

Projects– EQUINOX

Page 17: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

17EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems EQUINOXEQUINOX

Aims and expected results– To develop an integrated QM & PM tool for library managers

– To define electronic PMs

– To enhance and adapt EQLIPSE ISO 9000 compatible QMS

– To assist non-ISO 9000

– To come to an international agreement on standard PMs for the electronic library environment

Page 18: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

18EXPLOIT German Libraries Institute Berlin

Page 19: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

19EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems Comparative Analysis of Comparative Analysis of

ProjectsProjects (1) (1)

Use of Performance Indicators

Project No. IndicatorsDECIDE * PROLIB, ISO, IFLA, Effective Academic Lib

DECIMAL 77 PROLIB

EQLIPSE 54 PROLIB, ISO

MINSTREL 10** PROLIB

EQUINOX 14 Electronic PIs

* no core set of indicators used

** 21 measures used

Page 20: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

20EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems Comparative Analysis of Comparative Analysis of

ProjectsProjects (2) (2)

DSS Prototype Development

– focused on soft info and PM in DS tools

– focused on integration of PIs with QM documentation

– prototype supports the integration of management info

– will adapt and enhance ISO 9000 LMS & Lib PM and benchmarking PIs

Page 21: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

21EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems Comparative Analysis of Comparative Analysis of

Projects (3)Projects (3)

User Interface Development

– Language user interface

– Graphical user interface (GUI)

– Windows standard interface

Page 22: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

22EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems Comparative Analysis of Comparative Analysis of

Projects (4)Projects (4)

System Communications Interface– DECIDE, EQLIPSE, MINSTREL

ODBC (Open Data Base Connectivity)

– DECIMAL Specified for use with Heritage LM system. Layered structure to enable future development of DSM to interface more closely with a variety of LMS files

– EQUINOX Library automation system supports both ODBC SQL and magnetic media transfer from multiple sources to multiple databases

Page 23: PAN-European Exploitation of the Results of the Libraries Programme - EXPLOIT German Libraries Institute Berlin EXPLOIT 1 Library Management / Decision

23EXPLOIT German Libraries Institute Berlin

Library Management Projects Library Management Projects

Decision Support SystemsDecision Support Systems Project Web SitesProject Web Sites

DECIDE http://www.efc.co.uk/DECIDE/REPORT/DECIDETP.HTM

DECIMAL http://www.mmu.ac.uk/h-ss/dic/research/decimal.htm

EQLIPSE http://www.mmu.ac.uk/h-ss/cerlim/projects/eqlipse.htm

MINSTREL http://elsa.dmu.ac.uk/minstrel/

CAMILE http://www.dmu.ac.uk/~camile/

EQUINOX http://equinox.dcu.ie/

TOLIMAC http://tolimac.ulb.ac.be/


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