2012 ANNUAL REPORT

Until one has loved an animal, a part of one's soul remains unawakened.

- Anatole France

PALS 2012 ANNUAL REPORT

STAFF Sandra Johnston .... Executive Director Joan Andersen ....... Volunteer Coordinator Madison Wilkins .... Office Assistant PT

BOARD OF DIRECTORS President .................... Holly Yaschuk Vice President ............ Cathy Wilson Treasurer .................... Jackie Andal Secretary .................... Lee Sudrich Veterinary Director .... Dr. Wanda Vockeroth, DVM Jodi Flaig ..................... Director Randy Senger ............. Director Mary Vernon .............. Director Kirk Lubimov .............. Director

MISSION STATEMENT: To enhance, through pet visitation therapy, the quality of life of individuals in need who can benefit from the knowledge of the human-companion animal bond.

Pet Access League Society ‘Pets Helping People’

STATISTICS AS OF APRIL 2013 Board Members ................... 6 Total Active Volunteers ....... 385 Clinics ................................... 81 Visiting Volunteers ............... 282 Visiting Dogs ........................ 242 Visiting Cats .......................... 12 Visiting Guinea Pigs .............. 3

Special Events and Visits: ARBI, Society for the treatment of Autism, Walden Heights Seniors, Peter Coyle Place, Abilities Society, Mustard Seed, Rocky Ridge Retirement Community, Newport Harbour Care Centre, Aspen Lodge and Spruce Lodge, Confederation Park Seniors, Summit, Brenda Strafford, Renfrew, Providence (Falconridge), Eau Claire Retirement Residence, Alzheimer Society, RT Alderman, MRU, Rocky Ridge Retirement Community, Garrison Green Carewest, Cerebral Palsy Association, Foundation Place, Windsor Park Seniors, Sir John Franklin School, PREP, ACH Mini Stampede Parade, Hull Stampede Breakfast, Light House, Art Market, Eaton Centre.

FACILITIES VISITED: Carewest Facilities: Colonel Belcher Veterans Care Centre, Dr. Vernon Fanning Centre, Garrison Green, George Boyack Carewest, Glemore Park Carewest, Royal Park Carewest, Sarcee Carewest, Signal Pointe Carewest. Hospitals: Alberta Children’s Hospital, ACH Urgent Care, Foothills Hospital, Peter Lougheed Hospital, Rocky View General Hospital Extendicare Facilities: Cedar Villa Extendicare, Hillcrest Extendicare Intercare Facilities: Brentwood Care Centre, Chinook Care Centre, Millrise Care Centre, Southwood Care Centre. Other longterm care facilities: Bethany Care Centre, Bethany Harvest Hills, Beverly Centre, Beverly Centre Midnapore, Bow Crest Care Centre, Bow View Manor, Central Park/Mt Royal Care Centre, Scenic Acres Retirement Care Centre, Wentworth Court, Wentworth Residence, Whitehorn Village, Mayfair Care Centre, McKenzie Towne Care Centre, Father Lacombe Nursing Home, Glamorgan Care Centre, Edgemont Retirement Residence Other: Emily Follensbee School, Ronald McDonald House, Dr. Gordon Townsend School, CYOC Calgary Young Offenders Centre, Story PALS, Rotary Flames House

PALS OFFICE 3019 21st Street NE, Calgary, AB

Phone 403-250-7257 Fax 403-250-9273 Email info@palspets.com Website www.palspets.com

Charitable Registration # 10781 1879 RR0001

President’s Message 2012-2013 has been a year of change for PALS. After 18 years, Sandra Johnston retired from PALS. We wish to thank Sandra for her years of dedication and wish her the very best.

With Sandra’s retirement, we commenced recruitment of a new Executive Director and we are extremely pleased to announce the appointment of Diana Segboer. Diana brings a wealth of experience from the non-profit world, having been the Executive Director of Inn from the Cold from 2004 through 2009. It was only after her arrival that Inn from the Cold really took off and became the amazing refuge for the homeless that it is today. While she was there, she took a small three person staff to a 40-plus person office and also headed up a major capital fundraising project that enabled the organization to buy its own (current) building. She has also served as an Exec-utive Director with a local Wildlife Foun-dation and as a Program Director for Our Lady Queen of Peace Ranch, a recrea-tional facility whose mandate is to pro-vide a free outdoor recreational experi-ence for children with life challenges. Diana is an animal lover extraordinaire (she does fostering for a local rescue organization and has her own in-house pets), and is an extremely strong advo-cate in the value of animal use for therapeutic purposes; hence a perfect fit for PALS and our programs. Please join us in welcoming Diana to the PALS family! The PALS board is excited about this time of re-energization and new lead-ership.

Our Facebook page has seen growth in viewership – a big thank you to Danelle Wettstein for your efforts in keeping our page updated with PALS stories and her clever pet tid-bits!

We saw sustainment in our programs and several new spe-cial visits were added, some of note include a love-ly visit on Valentine’s Day at the TELUS Spark Science Centre and a highly visible visit with the Children’s Enrichment Program at the Alberta Children’s Hospital in April. It was unfortu-nate to see our partnership conclude with the Calgary Po-lice Service and their drug awareness program.

We continued to maintain a high profile in the community with participation in several public events including the Hull

Stampede Breakfast and the Alberta Children’s Hospital Stampede Parade. We also received great PR this year with three media profiles – our very own Joan was quoted in the Metro newspaper on the benefits of pet therapy, an audio clip on CBC radio and this fabulous clip on CBC news high-lighting our Story PALS partnership with the Calgary Public Library.

Our volunteers returned to the Art Market in November, our most recognizable PR event of the year – the artisans and patrons welcome us back each year! We were back at the new CORE for Dogs and Cats in the Mall, we saw an increase ticket sales and donations over the previous years. PALS would like to extend our deepest appreciation to the Art Market, CORE, WestJet for the travel voucher, BFL In-surance for the donation of the Ipad Mini and an anony-mous volunteer for the hand-made quilt. We would also like to thank the volunteers and the pets who continue to

shine in their capacity as warm fuzzy sales people.

The 2nd annual Pawsitively Portraits event in conjunction with Pawsitively Natural Dog Daycare & Training Acade-my and Riverwood Photography was a success, raising over $1300 for PALS. Thank you to Eric Leung and Sean Phil-

lips, owners of these two businesses for supporting PALS once again with this photo fundraiser.

We created an unique partnership with the Promise Book – a local organization promoting the person and animal bond where a portion of sales of their books, note pads, post-it notes and other custom products goes back to PALS.

Volunteers continue to be the most important and valued part of the organization. They unselfishly give the time and dedication needed to continue offering the unique and val-uable service we provide to the community. Without the efforts of our volunteers, PALS would not be able to oper-ate and function, so the biggest thanks goes out to all of our outstanding volunteers!!

On behalf of the directors of PALS, I would also like to ex-press my appreciation to the PALS staff - Sandra, Joan, Madison and now Diana for their unsurpassed dedication to our program.

Holly Yaschuk, PALS President

PALS 2012 ANNUAL REPORT

Chaser and Holly

2012 Budget 2012 Actual 2012 Variance

2013 Budget

Casino 63,000 68292.02 5292.02 0

Community Spirit Grant 13,000 9436.63 (3563.37) 0

Foundation Grant 0 0 0 5000

Fundraising 6,300 3431.68 (2868.32) 10000

Art Market 5,000 1835.60 (3164.40) 6800

Corporate Donations 11,000 22483.92 11483.92 25000

United Way Donor Choice 4,500 1717.27 (2782.73) 3000

Private Donations 12,500 7534.39 (4965.61) 10000

Memberships 3,500 4438.08 938.08 5000

Misc. 4,000 5898.45 1898.45 2000

Term Deposit Interest 225 0 (225) 0

TOTAL REVENUE 123,025 125068.04 (2043.04) 66800

Salaries & Benefits 91,000 80404.42 10595.58 103706.89

Donations 0 0 0 0

Rent 14,750 15836.14 (1086.14) 15600

Office Supplies 900 879.14 20.86 1000

Printing 600 949.69 (349.69) 1100

Telephone 2,000 1973.49 26.51 2040

Postage 850 1011.40 (161.40) 2000

Travel 600 500.17 99.83 600

Insurance 1,900 1895.00 5 2000

Repairs & Maintenance 600 385.99 214.01 700

Professional Fees 4,500 4988.75 (488.75) 5000

Miscellaneous 200 916.71 (716.71) 1000

Training 100 185 (85) 100

Bank/PayPal Fees 650 647.64 2.36 650

Volunteer Recognition 500 70.78 429.22 500

Volunteer Equipment 3,500 2733.96 766.04 3000

TOTAL EXPENSES 120,650 113378.28 9271.72 138996.89

NET INCOME (DEFICIT)

375 11689.76 (11314.76) (72196.89)

PALS 2012 ANNUAL REPORT

PALS 2012 ANNUAL REPORT

‘The principal came in and was amazed at how calm the children were, how much fun they had with the dogs, One boy in particular, who was sick the first time the dogs came in January and the second time had sat facing away from them in his seat, was rolling around on the floor with Abby while she licked his face and he laughed. It was a huge improvement that shocked our principal.’

‘Monique, our host for Story PALS, commented on a grade three participant’s awe at being in the presence of a very attentive basset. It was obvious that she had never been near a dog before and her English skills were very limited. Her little sister was invited to join in the reading session and every now and then she would gather enough courage to reach out and stroke its head. The mom explained that they had never been near a dog before. The dog owner coached the reader through her first book and when she started the second book, she was holding it like a storyteller so Joey the dog could see the pictures. The smile on the young girl’s face as she left the CLLC was radiant.’

Story PALS

PALS 2012 ANNUAL REPORT

INDIVIDUAL DONORS In an effort to ensure privacy of our donors, PALS no longer publishes a list of individual names. However we would like to extend our sincere thanks to all those who support the work we do in the community. We are eternally grateful for your continued support.

PALS SUPPORTERS Norton Rose

Husky Energy Paws N Effect Agility

Telus Cares Imperial Oil Foundation

TransCanada Pipeline Suncor Energy

Cenovus Energy Arrowhead Veterinary Clinic

Shell Community Service Fund Calgary Foundation

United Way of Calgary & Area Donor Choice

United Way Toronto Donor Choice

Pawsitively Natural Day Care & Training Academy

Riverwood Photography Matrix Real Estate

Community Spirit Grant

PALS 2012 ANNUAL REPORT

By the Numbers . . . since 1990

Volunteers and members

Since 1990 PALS has had 1872 volunteers & members tirelessly supporting our fundraising and programing efforts

Since 1990 PALS have had 63 different facilities throughout Calgary where hundreds of dedicated volunteers along with their four legged pets, including dogs, cats, rabbits, guinea pigs, ferrets and even a miniature horse have enhanced the quality of life of individuals through pet therapy.

Facilities

EACH ANIMAL SHOWN REPRESENTS 25

oth

er

do

gs

12

5

25

16

25

cats

PALS 2012 ANNUAL REPORT

Donate to us through Follow us on

Cagney is shown here visiting the new Sheldon Kennedy Child Advocacy Centre with Prime Minister Harper, Constable Dan Allen from the Calgary Children At Risk Response Team, and Sheldon Kennedy during the centres opening on April 11, 2013.

DONOR CHOICE