pakistan mnp database (g) ltd utilization of mnp database solution 1
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Pakistan MNP Database (G) Ltd
Utilization of MNP Database Solution
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Pakistan MNP Database (Guarantee) Limited
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Introduction
• Owned by the 5 Pakistani Cellular Mobile Operators (CMOs)
• Run under a Board comprising of Members from the 5 CMOs
• Provides a platform for MNP related Problem Resolution
• Has a small team of IT and MNP Operations Staff
• Led by a CEO who reports to the Board
• Manages the MNP Data Center since March 2007
• Pre-Porting Validation Database
• Number Portability Clearing House (NPC) Database
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Pre-Porting Validation Solution
(Developed In-House by PMD)
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Definitions
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Donor Operator: An Operator providing service for a Subscriber's number before MNP.
Recipient Operator: An Operator Providing service for a Subscriber's number after MNP.
Number Portability Clearinghouse (NPC):The platform providing the centralized ordering, port provisioning and number administration information for ported numbers, hosted at PMD.
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Definitions
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Number Portability Gateway (NPGw): Mobile Operators’ Systems & Applications which communicate with the NPC during the Porting Process.
Number Portability Request (NPR): An electronic request initiated by the Recipient Operator via the NPGw.
Minimum Subscription Period (MSP) :The Subscriber shall not be allowed to port out his number for up to sixty (60) calendar days for newly activated numbers or numbers that are ported-in.
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Pre-Porting Validation Concept
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76300
76333 76321
76345 76313
To Ensure Active Consent of the Subscriber
1. Subscriber sends the text “MNP” to 667 Short-Code
2. Subscriber forwards 667 Reply to 763xx Short-Codes
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667 Message Service – Information Flow
Subscriber 667 Data Sorted for Validation
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763xx Message Flow
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Validation Criteria667 Message > 20 days
MSP < 60 days)Primary ID (CNIC) Mismatch
IMSI (SIM #) MismatchName Mismatch
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667 & 763XX – HW ArchitectureP
MD
– P
rim
ary
Site
667/763xx
PM
D –
DR
Sit
e
Web/SMS GW Servers
ApplicationServers
Oracle Real TimeApplication Cluster
SAN
667/763xx
Web/SMS GW Server
ApplicationServers
Oracle DB Server
SAN
Telenor
CMPak
WaridUfone
Mobilink Telenor
CMPak
WaridUFoneMobilink
GoldenGate
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Number Portability Clearing House (NPC)
A Solution of Telcordia Technologies USA, doing business as iconectiv, a subsidiary of Ericsson.
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11NPC- Introduction
NPC explained
The NPC comprises of a HW & SW platform having:
A Centralized Reference Database
Serving as the Repository for Ported Numbers
Interface Processes which provide
Centralized ordering
Port Provisioning
Number Administration Information for Ported
Numbers
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NPC- Porting Cycle Messages
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Centralized Port Message exchange b/w Participants (NPGw)
SOAP Service or HTTPS
Two Processes of Porting Cycle
INITIATION
ACTIVATION
Porting Cycle in Pakistan completed in 4 business days
Contractual / Financial Obligations have been settled
Timers are associated for compliance
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PMD NPC Donor NPGwRecipient NPGw
Initiation Process
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NPR
NPRNPR Ack
NP Accept
NP Accept
CRM
RECIPIENT
Request for MNP
BVS INPUTS1.Mobile Number2.ID # (CNIC)3.SIM # (IMSI)4.Thumb Impression
NPR Processing at NPC:1.Checks Number Eligibility2.Assigns Unique Port ID3.Assigns NP Due Date
Receive NPRData
PMD 667/763xx Validation
ApplicationNPR DATA1.NAME2.ID # (CNIC)3.SIM # (IMSI)
Donor Response :1.NP Accept2.Reject3.Hold
Rejections CodesR01AR02AR03AR04AR05AR05BR05CR06AR07AR08AR08BR09A
NP Reject
NP Reject
NPR Data
NP Hold
NP Hold
Hold Codes
H01A: Close of BusinessH02A: System OutageH03A: Settlement of Contractual Obligation.H04A/B: Settlement of Financial Obligation.
NP Accept
NP Accept
Proceed to Activation Process
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Recipient NPGw
SIM Activation Process
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NP ExecuteNP Execute
NP Ready
NP Ready
NP RFS
NP Activated
NP Activated
NP Activated Status
PMD NPC Donor NPGw Other Operators/PTC
L
NP RFS Broadcast
NP RFS Broadcast
Processing at NPC:Execute Response Time.
T3= 20 Clock Hours
Donor and Other Operators Define New
Route IDs at their Networks.
Processing at NPC:Ready Response Time.
T4= 4 Clock Hours
Processing at NPC:Broadcast Response
Time.T5= 5 Clock Hours
Recipient Operator Defines the Number
at it’s NetworkSIM Activate
Donor Operator Deletes the Number
from it’s NetworkSIM Deactivate
Processing at NPC:NP RFS BroadcastT5= 5 Clock Hours
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NPC – Routing of Ported Numbers
NPC applies Location Routing Number (LRN) to Ported
#s
LRN is used for Call Routing after Porting
LRN also called the D-Parameter, “DXXYY” is comprised
of:
Operator ID= XX
Location ID= YY
DXXYY= D[OperatorID][LocationID]
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NPC Technical Architecture
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NPC – Technical Architecture
Systems1. Web Servers (3 Nos. 2 x Primary Site, 1 x DR-Site)2. Application Servers (3 Nos. 2 x Primary Site, 1 x
DR-Site)3. Database Servers (3 Nos. 2 x Primary Site, 1 x DR-
Site)4. Load Balancers (2 Nos. 2 x Primary Site)
Network 5. Firewalls (3 Nos. 2 x Primary Site, 1 x DR-Site)6. Routers (3 Nos. 2 x Primary Site, 1 x DR-Site)7. Switches (3 Nos. 2 x Primary Site, 1 x DR-Site)
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PM
D –
DR
Sit
e
PM
D –
Pri
mar
y Si
te
NPC- N/W Architecture
18P2P Fiber Link
Telenor P2P Link
Warid P2P LinkUfone
P2P Link
Mobilink P2P Link
Ufone, Warid, Telenor, CMPak Internet VPN
CMPak P2P Link
Mobilink P2P Link
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NPC- HW ArchitectureP
MD
– P
rim
ary
Site
MNP-NPC
PM
D –
DR
Sit
e
Web Servers
ApplicationServers
Oracle RAC
SAN
MNP-NPC
Web Server
ApplicationServer
Oracle
SAN
DataGaurd
Telenor
CMPakWaridUFone
Mobilink Telenor
CMPak
WaridUFone
Mobilink
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Supervisory Control of MNP Solutions & Operational Activities
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Operations & Supervisory Control of PMD
Monitor & Follow-Up all issues with concerned
Participants
Amongst all Stakeholders, including PTCL & NTC In the light of the MNP Porting Process Guidelines
Generate & Provide Reports of MNP Operations
(KPIs) to CMOs PTA
Escalate Issues to higher Echelons for Timely
Resolution
Hold meetings of the CMOs to resolve the Issues21
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Types of MNP Related Issues
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1. Pre Porting:• 667/763xx Message Issues• Numbering Plan Updates
2. In Porting:• Delays in processing of Port Messages• Delays in Corporate Porting (Sharing of Pre NPR,
Financial data and Processing of NPRs)
3. Post Porting:• Mobile Call Termination (MTC) Issues• Fraudulent Porting
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Inter-Operator Dispute Resolution
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1. Mobile Operators report disputes to PMD
2. PMD Facilitates dispute resolution amongst CMOs in the light of:
• MNP Regulations 2005
• MNP Porting Process Guidelines
• MNP Code of Practices
3. PMD Escalates disputes to higher echelons of the CMOs
• If Dispute is not Resolved in prescribed Time
4. Multi-dimensional disputes are discussed at various Forums
• Technical Committee Executive Committee Board of Directors
5. Disputes may be escalated to PTA if not resolved amongst CMOs
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MNP Reporting by PMD
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1. Reports Generated Monthly for CMOs & PTA
• Rejections KPI (15% per Month)
• Timer Violations KPI (5% per Month)
• MTC Issues
2. Monthly Porting Report for Inter-Operator Settlement
3. Ported Numbers’ Data sent to PTA on Monthly
4. MNP Annual Report for PTA
5. Any other Statistical Reports On-Demand
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Forums available at PMD
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PMD Board
Executive CommitteeTechnical Committee Finance Committee
• All Operational and Technical Matters are discussed at various Forums at PMD that have representation from all CMOs
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THANK YOU
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