pain out of printing

8/12/2019 Pain Out of Printing

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WHI E PAPER

2 Hidden Costs

2 Viable Alternative

3 Te Due Diligence Payoff

3 A Closer Look

4 Printer Refresh

5 Charting the Benets

7 Plugging Security Gaps

8 CDW: A Managed Print ServicesPartner that Gets I

able of Contents

TAKE THE PAIN ..

OUT OF PRINTING ..

Managed print services reduce costs and uncover efficienciesin this scarcely managed area of I .

Executive SummaryPrinters, scanners and fax machines have long own underthe radar of even the most cost-conscious managers. Formany organizations, there are jus t too many other technologyrequirements clamoring for attention.

Te irony is that while data centers may be ticking away withthe efficiency of a Swiss watch, the inconspicuous pr intingenvironment continues to run with very little managerialoversight. As many enterprises are nally realizing, thats no

longer an option in a time when do more with less is theI mantra.

Fortunately, theres a viable alternative: managed printservices (MPS). In this outsourcing strategy, a serviceprovider takes control of all or part of an organizationsprinting and imaging environment to control costs, reducethe overall hardware footprint and perform a varie ty of otheressential duties, all while relieving the internal I staff of manysecondary responsibilities.

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MANAGED PRIN SERVICES

Hidden CostsTe problem with printing equipment is that, in mostorganizations, its hiding in plain sight. Printers are hidden fromI managers who work tirelessly to consolidate the print-server count to optimum levels, but cant readily say howmany printers are operating throughout the enterprise.

Teyre hidden from budget hawks in the nance departmentwhove squeezed out every excess cost from the capital andoperational expense budgets, but cant come up with a singlenumber to describe what the organization spends each yearon toner and ink . (Heres a clue: According to the tech analys trm Gartner, companies spend from 1 to 3 percent of their totalannual revenues on printing.) Printers also are hidden fromfacilities managers who may be at a loss to provide a numberfor annual electric ity costs devoted to printing devices.

In short, most organizations don t have an accurate picture oftheir print environment. As a resul t, theyre paying much morethan they should.

And its not just printing and pr inters that organizations cant

get a handle on. Its imaging in general, including fax machines,scanners, copiers and all-in-one multifunction devices thatcombine some or all imaging capabilities in a single box.

Te diversity of imaging hardware exacerbates themanagement problem. Te costs for each of these special-purpose devices go similarly unreported on most balancesheets, out of sight of managers who are otherwise ready andwilling to reduce all associated imaging costs.

And as anyone who uses a printer or related device knows,costs refer to more than just the price of the hardware. ake,for example, a printers consumables the paper, toner and ink

cartridges that keep them running.Tere are hard costs associated with replacing these items, butsoft costs can also add up quickly. Tese include the downtimethat users endure when a prin ter runs out of supplies, the timerequired to load paper or swap cartridges, and the hours spentordering consumables or dashing off to an office supply store.Add to that the time and resources for routine maintenanceand its clear that soft costs are signicant and hard to grasp.

Why is the imaging environment so hard to quantify? Formany organizations, the answer is that no single person ordepartment takes responsibility for every component.

For example, I may buy network printers or all-in-onedevices, while business managers may authorize the purchaseof desktop printers, fax machines and scanners. Te samegoes for consumables each business unit may purchasetoner, ink and paper separately, as needed, using their ownoperating budgets.

Not only is no one tracking enterprisewide costs, but also the

organization is missing oppor tunities to negotiate volumediscounts for equipment and supplies. And because nocentral authority oversees the imaging environment, manyorganizations suffer from device overload, meaning theyend up with more devices which consume supplies,electricity and support resources than they need to supportbusiness operations.

Financial pain isnt the only consequence of imaging-deviceoverload. An unmanaged print environment can exposeenterprises to unnecessary security risks when no one is incharge of applying security policies to imaging equipment.

Consider that even if an organization implements stric tcontrols to limit access to nancial records, data breaches canoccur if a document sits unattended in a printers output tray,waiting for the authorized employee to retrieve it. Breachescan also occur if a printers scan-to-e-mail functionality isntcontrolled what was once a secure le can quickly travel toan unintended, Internet-connected destination.

Print Components and ManagedPrint Services Functions

Te Price of Printers1-to-3%: Te portion or their annual revenue that

corporations are spending on printing

40%: Te percentage of I and help desk calls that areprinter related

4-to-1: Te ratio of prin ters to employees in the averageoffice the optimum ratio is 10-to-1

Source: Gartner

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Single point ofcontact for print

hardware, supplies,help desk, support,

regulatorycompliance, security

and billing.

Viable AlternativeFortunately, printers dont have to be pain points. In the pasttwo years, increasing numbers of organizations have made themove to managed print services , a strategy that can help bringcentralized control to all or a portion of the print and imaging

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environment without adding new responsib ilities to an alreadyburdened staff.

In fact, in 2011, the North American market for MPS hit about$17.5 billion 20 percent more than in 2010 according toresearch rm Photizo Group. Overall, Photizo Group expectscompound annual growth to average approximately20 percent for the ve years, beginning in 2010.

Some observers say that the economic hardship of the pastfew years may have spurred MPS. Now, more than ever,managers may be looking for solutions to cut costs andconsolidate I infrastructures.

Recent research by InformationWeek bolsters this view. In asurvey, the publication asked I decision-makers to rate theimportance of a dozen evaluation fac tors related to MPS. Morethan 70 percent named a reduction in overall print costs asvery important.

to help realize expected returns. Moreover, because serviceofferings vary from one provider to the next, customers needto clearly identify their business goals.

If they choose the wrong company to partner with, costcontrols and service levels may be disappointing. Te ripple

effect of such missteps will likely grow because managed printcontracts typically las t for three to ve years.

Still, with the right strategy and some upfront research,organizations exploring MPS can avoid problems and reapthe rewards of an economical printing environment. Alongwith cost savings, this can include a more efficient work owoperation, lower energy consumption, enhanced security andsimplied document capture and distribution.

A Closer LookTe enterprise often approaches managed print services asa form of outsourcing. Tis is much like the managed servicesthey may rely on to keep servers maintained or, for thatmatter, the processes associated with migrating to a softwareas a service infrastructure in order to access a number of apps.

And as with server maintenance or cloud computing, MPScan vary between providers. Terefore, I shops shouldunderstand the range of options from the very beginning oftheir search.

Each alternative offers a different level of suppor t to manageprinters and multifunction devices in a unied manner. Here arethree broad classications of MPS:

op 10 Benets of ManagedPrint Services1. Cuts printing costs by 10 to 30 percent

2. Reduces hardware requirements

3. Frees up I resources

4. Regulates expenditures

5. Streamlines print processes

6. Improves printer uptime and availabili ty

7. Enhances information security

8. Supports green initiatives

9. Reduces paper consumption

10. Creates a foundation for efficientdigital-document systems

Te Paperless Office? Not YetProviders of managed print services (MPS) help orga-nizations cut printing costs and address environmentalinitiatives in part by showing them how to reduce paperconsumption. Tats a welcome benet, considering howelusive the long-awaited paperless office remains today.

o illustrate, the U.S. Environmental Protection Agencyestimates that the average office worker churns through27 pounds of paper per year. And while Americans recyclednearly 63 percent of the paper they used in 2010, paperstill makes up 29 percent of municipal solid waste morethan any other material that Americans throw away, theagency says.

But theres good reason to promote paper conservation.Recycling one ton of paper: Saves enough energy to power the average U.S. home for

six months Conserves 7,000 gallons of water Frees up 3.3 cubic yards of landll space Reduces greenhouse gas emissions by one metric ton of

carbon equivalent (M CE)

Te Due Diligence PayoffAnother signicant appeal of managed print services is thatservice providers take on a range of duties to optimize andmaintain the printing and imaging infrastructure. Tis caninclude equipment upkeep and consumables replacement.

And because organizations pay a predic table fee for theseservices, budget planners not only know exactly how muchtheyre spending for printing and imaging, they also dont facethe unexpected surprise of a device that suddenly needsrepair. Tose costs can fall within the managed print contract.

Such benets he lp explain why the market for MPS is on theupswing. But like all trends, potential benets must be weighedagainst possible pitfalls.

For starters, a hot market like MPS often attracts an inux ofproviders, some of whom may be inexperienced and unable
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MANAGED PRIN SERVICES4

Basic managed print services. ypically, basic serv ices area rst step and include automated supplies replenishmentand print management for a single workgroup or smalldepartment. Such small-scale services can serve as a pilotprogram for a broader managed print implementation.

Infrastructure optimization. Tis scenario introduces deviceconsolidation, automated supplies replenishment, support

services and ongoing performance analysis to a larger cross-section of the enterprise.

Full-eet management. Tis high-end variation covers theentire printing and imaging infrastruc ture and may alsoincorporate electronic document management as part of theconsolidated solution.

Tere are a number of motivations for moving to managedprint services, but the overriding factors are cost savingsand the opportunity to offload scalable degrees of printmanagement duties so that internal staff can focus on tasksthat more directly serve the enterprises goals.

Detailed eet reporting and predictable monthly expenses arealso important, especially for those who live by the adage, Youcant manage what you cant measure. When printer costs areundocumented, organizations cant easily eliminate waste orspot redundancies that result in unnecessary costs.

wo pricing models are prevalent in the MPS marketplacetoday: 1. Pay-per-cartridge 2. Cost-per-page (or Pay-per-click). For managed print contrac ts based on cost-per-pageor pay-per-click pricing models, upfront work is required todetermine contract pricing which is typically based on fourkey estimates made by the service provider. Tese include:

Volume: Te average number of pages that will be printed ina year. Tis amount may comprise estimates for individualdepartments, as some business units, such as marketing orshipping, create many documents while others, such as I ,do not.

Page coverage: How much ink or toner will likely be used toprint each departments documents, from dense, illustratedreports to less complicated forms.

Color versus monochrome: Color consumables costsignicantly more than their monochrome counterparts; thedifference in the organizations use of each is factored into

the price quote. Service levels: Printer break/x services may be included

in the per-page rate. Pricing depends on the level of service(i.e. same day or next business day) requested.

Te best service providers then build on their initialassessment to come up with more than just a per-page orper-click estimate for the managed print contract. Tey alsoprovide an optimization plan. For example, large numbers ofstand-alone desktop printers can be costly if they sit idle muchof the time while still d rawing power.

Organizations can improve on those ratios even more by

transitioning from stand-alone hardware to workgroup printers

and multifunction devices that connect to the LAN. A reputable

managed print provider can use the assessment information to

adjust ratios, reduce the number of stand-alone fax machines

and scanners, and determine the best number and pl acement of

shared devices to avoid forcing users i nto queues.

Te good news is that previously expensive, high-performance multifunction devices have come down steadilyin price, with many workgroup-class models se lling below$700. Prices are even more attractive when you consider thatthe duty cycles of these uni ts are high enough to serve entireworkgroups, resulting in an overall reduction of the hardwarefootprint and cost of consumables.

Printer RefreshTe optimization plan should also determine what legacyequipment must be refreshed with faster page-per-minutemodels that boost productivity by eliminating the timethat staff wait for large print jobs to nish. Although someequipment replacement may be necessary, be wary of amanaged services provider that recommends a costly rip-and-replace solution, which would take out everything andreplace it all.

Instead, the print services consultant may be able to suggesthow an existing but reliable prin ter thats targeted forreplacement can s till deliver good performance to, say, anance manager who needs a dedicated device for privacy and

security reasons. Tat translates to one printer upgrade buttwo user groups served.

o ensure that the print environment runs optimally over time,contracts should include quarterly reviews based on ongoingusage data collected by the service provider. Tis enables boththe provider and customer to spot and correct any problems,such as unexpected bottlenecks.

And because sustained uptime is a signicant productivitybenet of MPS, providers should describe how they canoffer proactive maintenance of the printing and imaging

An example of a managed printservices solution.

Managed Print Services

Printer Fleet Assessments

Leasing Remote Monitoring

Just-in-Time Supplies

Management Reports

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eet. Tis reduces the chance that a printer will break downunexpectedly, stalling productivity and forcing users to ndalternative output devices.

Te proactive approach is especially important in organiza-tions where stand-alone devices are the norm. Obviously, lescant be redirected to working units as easily as they can inenvironments where hardware is connected over a LAN.

cleared to use a particular unit. Depending on internal policies,users may have to enter a password or swipe an identicationbadge before a print job is released to the output tray.

In addition, each device in the enterprise may run its ownspecialized applications. One example is routing softwarethat sends scanned documents to various destinations,including fax servers, network folders, e-mail addresses

or workow systems. Tese applications can helpdistribute information without the expense of creatinghard-copy documents.

Charting the BenetsWith the right service provider and managed prin t program inplace, an enterprise is on track to see quantiable returns onits investment, both in the short term and over the life of thecontract. If the organization isnt realizing these benets, itshould reexamine its MPS solution.

Lower costs: First, managed print services should deliver

signicant cost savings, particularly for organizations in whichbusiness processes are paper-intensive. For example, theanalyst rm Info rends estimates that law offices often cutprinting costs by about 41 percent through MPS. Companiesin the nancial services industry see average savings of 33percent, while healthcare organizations typically cut costs byabout 27 percent.

In fact, industry research shows that cost savings andefficiency gains should materialize across a wide range of

Security Concerns Shadow PrintersSecurity risks are a clear and present danger in printenvironments, especially when enterprises dont takefull advantage of industry best practices and the latestcontrols.

A new survey released by Xerox and security solutionsprovider McAfee found that a signicant share of employees 39 percent worry about the security of condentialdata that they print, scan or copy using networked devices.Tis is signicant because 51 percent of those surveyed

said they use printers, multifunction devices and copiers forcondential information.

Researchers also found that organizations sometimesneglect to enforce even the most basic measures formitigating printer-related risks, such as making sureemployees are well versed in security policies. In fact,21 percent of respondents said they didnt know theirorganizations security policies, while 54 percent said theydidnt always comply with the policies.

Te study also found that in many cases, common securitytools were not implemented. For example, only 13 percent

in the survey said their organizations printers andmultifunction products prompted them for passwords orpasscodes before completing a print job.

Multifunction Printer BenetsBecause they are capable of printing, scanning, faxingand copying, MFPs can produce huge savings and offersignicant advantages in a number of critical areas. Tebenets of this approach include:

Cutting costs by only supporting one device instead oftwo, three or four

rimming total cost of ownersh ip ( CO), storagerequirements and the number of service interruptions bymanaging fewer consumables

Gaining 20-to-40 percent cost savings on consumables

compared with the combined cost of individual-functionproducts

Using 40-to-50 percent less oor space than a similarselection of individual-function products

Boosting productivity and workow by allowing formultitasking and locating more capabilities closer to users

Saving power by having one device do the work of four

Enjoying faster speed and exibility as MFPs typic allyoperate faster than laser printers or other types of printers

o keep tabs on service agreements and ensure theyre beingmet, organizations and service providers use specializedsoftware tools to monitor the print environment. Serviceproviders use printer eet management software to analyzeand plan for a managed print contract.

Te software proles each networked device in theenvironment to determine age, output volumes and utilization

rates. It accomplishes this by sending software agents acrossthe internal network to identify printing and imaging hardwareand gather data.

After the device discovery process, an organization and itsservice provider employ additional solutions. Print manage-ment software works over time to track print volumes and logthe types of jobs that the organization typically produces.

For example, it might determine what percentage ismonochrome and what percentage is color. In addition, devicemanagement programs authenticate users to ensure each is


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markets, in organizations small and large, as well as in thepublic sec tor.

Photizo Group estimates that the average cost of a printingand imaging eet is $700,000 per year for a rm with 750employees. By reducing the overall number of devices,organizations can cut costs quickly.

For example, the city of Aurora, Colo., used a managed printservices provider to help shrink a legacy eet of 1,200 printersand copiers, which were primarily stand-alone devices, to only300 multifunction devices. Te savings: nearly $250,000 peryear, according to the citys I c lient services manager.

Aurora also determined that the I staff is now able to devotemore time to the systems and applications that directlysupport city services and administration, rather than repairingand maintaining printers. Before managed print services,30 to 35 percent of tech support calls involved the printenvironment.

Saving on supplies: Another benet of implementing MPSis the ability to manage what may previously have been ahaphazard practice of purchasing and inventorying supplies.In unmanaged print environments, the levels of consumablesmust be monitored and replenished when necessary.

Rarely is this a formal process, and as a result, printers oftenrun out of ink or end up with empty paper trays. Tis break/x approach to consumables typical ly results in downtime,leaving workers in limbo until the output devices are backon line.

Unmanaged consumables lead to other problems. If the rightsupplies arent on hand, someone must dash to an officesupplies store or place an Internet order for replacement items.And if the job isnt one persons responsibility, theres a chancemultiple people wil l act, leaving the organization overstockedwith supplies.

Tese excess consumables may in fact never be used somewill undoubtedly be shoved to the back of a storage closetto become what experts call trapped inventory. Even if allthe organizations ink and toner are eventually used, a seriesof one-off purchases means missed opportunities to savemoney through volume discounts.

A coordinated approach to printer management can also lead

to usage policies that will cut the enterprises overall demandfor ink, toner and paper. For example, administrators can setdefaults on printers and multifunction devices to two-sidedduplex printing, which immediately cuts paper consumptionin half while helping to save time, space and shrink the carbonfootprint. Other options include limiting color printing toauthorized individuals or departments to keep the use ofcostly consumables to a minimum.

One of the returns food giant General Mills is seeing from MPSis a stunning reduction in the amount of paper it uses eachyear. Duplex printing, which accounts for about 61 percent ofthe organizations print jobs, plus a greater reliance on digitaldocuments, have helped General Mills reduce paper use byapproximately 10 million pages each year.

Energy conservation: Attention to energy consumption is high

on I optimization lists for a number of reasons. For starters,cutting electricity use and carbon emissions should be partof any corporate responsibility initiative, especially as moreorganizations view green strategies as a civic duty.

But theres more to an eco-friendly plan than environmentalawareness. Such practices can a lso boost the bottom linewhen energy costs are rising and utility companies areimposing premium pric ing for peak-hour usage.

MPS offers a two-pronged attack on high electrici ty costs.First, the assessments conducted by a service provider canidentify high device-to-user ratios and overreliance on stand-

alone devices. By consolidating the hardware with networkedprinters and all-in-one devices, organizations can signicantlyreduce the energy draw necessary to fuel the print andimaging environment.

A print environment for an organization of 750 employeestypically requires 3,700 hours of I support, uses morethan 33,000 kilowatt hours of electrici ty and generates85.73 tons of carbon emissions.

Source: Photizo Group

Second, a coordinated managed services effort can identify anorganizations old, inefficient equipment and help determinethe power- and money-saving potential of upgrading to moremodern hardware.

Tese measures can add up to signicant savings. Hewlett-Packard estimates that the average Fortune 1000 Companycan save up to 40 percent on i ts printing-related energy costswith the right managed print contract.

Along with energy savings, a managed print strategy cangenerate some subtler improvements, as in the case whereorganizations have multiple leasing contracts for copiers.When agreements come up for renewal, I dec ision makerscan choose instead to bring a networked multifunction deviceinto the managed print agreement, which reduces both thehardware device count and the number of contracts in force.

In some cases, these legacy copier contracts come withstringent terms that penalize the enterprise for volumeoverruns or other gotchas, such as charges for a full-colorpage when a document includes only a URL highlighted in blue

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Plugging Security GapsNetworked printers and multifunc tion devices may be moreefficient than stand-alone units. However, theres a trade-off organizations must be wary of: Tese devices have thepotential to increase security risks.

For example, a document with sensi tive information may be

left in a networked printers output tray, or an unauthorizedemployee may use a devices scan-to-e-mail capabilities todistribute documents to unsafe destinations. Fear of theserisks is at the forefront of a new survey released by Xerox andsecurity-solutions vendor McAfee (see Security ConcernsShadow Printers ) that indicates a need to be more vigilant.

Reducing printer-related risks is often just a mat ter ofdeploying common tools that come with most networked

printers and all-in-one devices. But security controlsfrequently go unused simply because no one acts as the mainadministrator of the environment.

I chiefs can address such oversight by including securityin their managed service contracts . Many providers alsooffer broad security exper tise to advise on policy, bestpractices and controls. Security enhancements to the print

environment include: Data encryption: Security software that renders documents

unreadable when theyre sent to networked printers andall-in-ones, or when theyre stored on those devices harddrives. Authorized users with the proper codes unscramblethe underlying data and make the documents readable againprior to running the print job.

Pull printing: When a staff member sends a job to anetworked device, theres a risk that condential informationmay be in full view in an output tray before its claimed.Pull printing withholds printing of the document until an

authorized person enters a security code or scans a badge atthe devices location.

Security policies: Modern multifunction devices come witha number of conveniences that promote communicationwhile reducing the need to produce hard-copy output.But scan-to-e-mail and faxing can make it difficult tokeep data condential among authorized workgroups orenterprises. Managed print service providers can helporganizations impose the right controls to balance securityand convenience by utilizing various data loss preventionstrategies.

Audit software: As part of the managed print contract,service providers routinely create usage reports highlightingpage volumes and other key indicators. Te reports can beexpanded to show who used each networked device andwhere print jobs or iginated in order to create audit trails forsecurity-sensitive areas.

When MPS providers help optimize the imaging environment,a trend often develops: Te need to print hard copies ofdocuments dec lines signicantly. Te reason is that digitaldocuments eliminate much of the pain associated withpaper les, which are hard to manage and can be easily lostor misled. Teyre also more difficult to share than digitalcontent, which can move through electronic workowsystems for approval, distribution, ling and archiving.

o achieve this type of business process optimization ,enterprises need to bring discipl ine to their disjointed printingand imaging environments, which are largely dominated bystand-alone hardware and lack a central author ity to optimize,manage and secure the infrastructure. In short, printers andimaging devices can no longer hide in plain sight. And one ofthe most important steps toward full visibility is managedprint services.

Service Providers: What to Look ForMPS providers deliver expertise as well as ongoingmanagement, so organizations need to evaluate potentialpartners carefully to nd the right match.

Because most printing and imaging environments includea diverse mix of brands, look for a service provider thatdoesnt have a bias toward a particular manufacturer butinstead has experience with a variety of vendors.

Get a proposal from more than one company. Eachprovider may analyze the existing print environmentdifferently and see unique opportunities for optimization.

Ask for examples of reports that the service providerhas created for other organizations. See if theyincorporate audit numbers, and ag opportunities fordecommissioning and consolidating equipment.

Be wary of optimization plans that look more like rip-and-replace proposals. o some degree, upgrading to new,more efficient equipment will be necessary, but the planshould also be designed to incorporate the useful life ofexisting investments.

Seek providers that are willing to tailor their contracts tospecic organizations or industry segments.

Figure out what else the provider knows. Look for a

partner that employs a staff of experienced technicianswith up-to-date certications and expertise in relatedareas, such as information security.

Evaluate the potential partners nancial stability and getreferences to make sure it has a proven track record inprint services.

est providers willingness to be held accountable onan ongoing basis by agreeing to quarterly performancereviews.


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Te information is provided for inform ational purposes . It is believed to be accurate but could contain errors. CDW does not intendto make any warranties, express or implied, about the products, services, or information that is discussed. CDW , CDWG andTe Right echnology. Right Away are registered trademarks of CDW LLC. PEOPLE WHO GE I is a trademark of CDW LLC.All other trademarks and regis tered trademarks are the sole property of their respective owners.

ogether we strive for perfection. ISO 9001:2000 certied108285 120430 2012 CDW LLC

CDW: A Managed Print ServicesPartner that Gets ICDW offers a variety of customizable managed print services .Working with leading MPS partners inc luding HP, Lexmark,Ricoh, West Point Products and Xerox, each program includes:

A no-charge remote printer eet audit Just-in-time supplies replenishment Ongoing printer eet monitoring and reporting Regular periodic account reviews to discuss printer

usage patterns Preferred pricing on hardware along with leasing options for

new equipment Te ability to add or remove printers as your needs change

CDWs exible approach to supplies replenishment pricingallows customization to meet spec ic goals. wo distinctsupplies pricing models are offered:

Pay-per-cartridge: allows the purchase of printer supplies asyou need them on a cost-plus discounted pricing struc ture.

You pay only for the cartridges you consume, when youconsume them, with no minimums or maximums. Optionalbreak-x services (OEM and third-party) are also availablewith prepaid, monthly and retainer payment options. Tecost-plus discounted pricing applies to all printers, printerconsumables and break-x services offered by CDW.

Pay-per-click or Cost-per-page: this model provides a

pre-determined cost for each page printed, based on printermodel and type of printing (mono and/or color). Break-xservices are typically included in the page cost, or as a xedmonthly amount. You are invoiced monthly for the actualnumber of pages printed during the month, again with nominimums or maximums.

Whether trying to make the task of purchasing printer suppliesmore automated, convenient, and cost-effective or lookingto update and optimize a printer eet, CDW Managed PrintServices can help.

o learn more about CDWs Managed PrintServices, contact your CDW account manager,call 800.800.4239 or visit CDW.com/mps

ake control of yourprinting costs. Let CDWand HP help simplify yourprinting requirements. Asmore organizations lookfor ways to reduce costsand conserve capital,the CDW Managed PrintServices (MPS) offeringdelivers a simple wayto get a handle on thelargely undocumented,unpredictable and often outof control annual printingexpenditures you face.

CDWs MPS programprovides a simple andcustomizable way to procureprinting hardware, supplies,service and support fromCDW and HP with twoexible options. Choosefrom cost-per-cartridgeas well as cost-per-pagesolutions. Each is designed tooffer exibility in managingprinter eets. In addition,our expertise and softwaretools can assist in reducingthe time and money spentto administer the print

environment.

Look to CDW and Xerox fora managed print servicessolution tailored to thespecic needs of yourorganization. With aninclusive cost-per-pageprogram, you can manageprint volume as efficientlyas you manage copies.Teres no better way to gainvisibility of your print spend,free up budget for morestrategic projects and drivecompetitive advantage.

With todays budgetsscrutinized and squeezed,organizations are lookingfor ways to cut costsand save money. Hereswhere CDWs ManagedPrint Services can help.With 15-to-25 percent ofoperating budgets spenton documented-relatedactivities according toInfo rends research MPSoffers ways to reducecosts, boost productivityand solve security issues.

CDW.com/hp CDW.com/hp CDW.com/mpsCDW.com/xerox

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