Our suite of Ultimate Leader Tools are designed to equip leaders at every level with the skills they need to connect with employees and their fellow leaders, driving business results through enhanced communications.

Each tool provides leaders with a powerful solution to the top 10 common business and communication issues leaders face today, giving them insight to communicate in ways that drive the right behaviors among employees and leaders alike.

Issue #1: No communication planningIssue #2: ChangeIssue #3: Self vs. audience-focused

communicationsIssue #4: No clear vision for the futureIssue #5: Long-winded or mixed messages

Issue #6: No business planIssue #7: No accountabilityIssue #8: No connection with employeesIssue #9: Trust gaps between leaders and employeesIssue #10: Alignment gaps between leaders,

functions, employees or customers

For more information about The Grossman Group Ultimate Leader Tools, licensing fees and distribution options, contact The Grossman Group at 312.829.3252. www.yourthoughtpartner.com

Ultimate Leader ToolsPAge 1

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PAge 2Here, we’ve grouped our tools by the top 10 issues they address. Some tools address more than one issue.

No communication

planning

take 5™ to Communicate Well – take five simple steps to communicate in ways that drive measurable business results

Use the Right Channels to Communicate – choose the best channel to communicate your messages

Project Intake – gaining up-front clarity and alignment on project outcomes and deliverables

Drive Results with Communication Planning – drive the right behaviors and enhance business performance with this continuous improvement communication process

Determine Root Cause and ROI – get to the heart of your business problem and realize significant return on your investment

SWOT Analysis – analyze your strengths, weaknesses, opportunities and threats to achieve your intended outcome

Change

Awareness to Action Model – know by their behaviors how committed employees and leaders are, and find out what you can do to influence them to take action

Communicate in Times of Change – help employees and leaders stay engaged during times of change

Create the Case for Change – build a compelling case for change that will motivate individuals, teams and organizations

Master Messaging in a Minute

Self vs. audience-focused communications

Know Your Audience – consider your audience’s point of view to succeed in influencing the right actions

Set Context and Make Information Relevant – making communications relevant for your audiences

The eight Key Questions™ All employees Have – know what’s on employees’ minds to make your communications relevant

No clear vision for the future

Paint a Picture of the Future – illustrate your ultimate vision of the future and show your team how to help you achieve it

Tell Your Story in 15 Seconds – build an elevator speech that shares your mission in a succinct, compelling way

Long-winded or mixed messages

Create Your Own Leadership Platform – make real connections with your audiences to drive the right behaviors

Master Messaging in a Minute

Make Your Messages Count – a start-to-finish guide to make messages compelling, relevant and credible – inspire your audience to take action

Paint a Picture of the Future – illustrate your ultimate vision of the future and show your team how to help you achieve it

Storytelling – tell stories that capture hearts and minds

Tell Your Story in 15 Seconds – build an elevator speech that shares your mission in a succinct, compelling way

The 5 W’s and an H – answer the classic journalism questions to move your audience to action by sharing all-important context

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© The Grossman Group. All rights reserved. Not for reproduction.

PAge 3

No business plan

Create a Customer Service Action Plan – focus on what it takes to create ecstatic internal or external customers that power your business success

Determine Root Cause and ROI – get to the heart of the problem you face and realize significant return on your investment

SWOT Analysis – analyze your strengths, weaknesses, opportunities and threats to achieve your intended outcome

No accountability

Articulate expectations – drive the right behaviors by sharing your expectations

Make the Most of Tough Conversations – six steps to make tough conversations constructive and meaningful

Match Words and Actions – build trust and credibility with employees and leaders by matching what you say and do

The Last Word™ – make the most of meetings and conversations to drive action and accountability

Assess Your Communication Skills – set an action plan for enhancing your effectiveness as a communicator

Assess Your Team’s Communication Skills – help your team assess communication strengths, weaknesses and a plan of action for improvement

No connection with employees

Create Your Own Leadership Platform – make real connections with your audiences to drive the right behaviors

Listen and Check for Understanding – hear and be heard to foster trust with your employees and fellow leaders

Storytelling – tell stories that capture hearts and minds

Master the Q&A session – create real dialogue in any setting through powerful Q&A techniques

give and Receive Feedback – foster an environment of trust and continuous improvement with two-way feedback

Trust gaps between leaders and employees

Match Words and Actions – build trust and credibility with employees and leaders by matching what you say and do

Listen and Check for Understanding – hear and be heard to foster trust with your employees and fellow leaders

The role of a leadercommunicator™ – know what makes a great leadercommunicator – one who inspires and engages

Communicating with Integrity and Truth – conquer trust barriers by cultivating your authenticity

Alignment gaps between

leaders, functions, employees or

customers

Match Words and Actions – build trust and credibility with employees and leaders by matching what you say and do

Create a Customer Service Action Plan – focus on what it takes to create ecstatic internal or external customers that power your business success

Listen and Check for Understanding – hear and be heard to foster trust with your employees and fellow leaders

QuickAccess – prioritizing the critical focus areas for development

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© The Grossman Group. All rights reserved. Not for reproduction.